--- title: "Page 2 | Knowify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Knowify the right Construction Accounting solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135791/Knowify/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Knowify 4.5 (110) [View alternatives](https://www.capterra.com/p/135791/Knowify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 2 - Reviews of Knowify ## Showing most helpful reviews Showing 26-50 of 110 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Owner Used the software for: Less than 1 year ### "Setup and ease of use is great. Clients got going right away and with little training." November 2, 2017 5.0 Happy client Pros Great sync with QuickBooks Online. Virtually flawless. Customer support is top notch. Very quick response during business hours. Interface is simple, useful and easy to figure out if you're a DIY Cons Maybe a bit better on the pricing for non users that need to be tracked for the job reports but don't ever actually use the software Review Source Andrew C. Owner Used the software for: Less than 1 year ### "Great Idea, Wish it worked better" December 18, 2018 3.0 Takes so much time to ensure Time is put to the correct job. Wish it made a HARD Job Number, sequential, noneditable. Pros Customer Sales Tool, and contract managment. Cons Amount of effort to have Tsheets apply to the Job to start. The way a contract is decided, Your Phases, might not be how I want to track costs and time. I don't trust the numbers. I want all hours and materials accounted for to the job as a whole. I don't want to spend hours deciding what phase each expense or hour spent goes to. Review Source Owner Used the software for: Less than 1 year ### "Many choices. Glad I made this one. " October 3, 2025 5.0 Overall I'm completely satisfied with the software itself as well as the support I've received. Additionally the QuickBooks and Companycam integrations are a huge bonis. I highly recommend. Pros Moving from a more service oriented CRM, job costing was the main reason for the switch. Specifically bid vs actuals and how time is tracked onto projects. The granular nature of the bidding and tracking process has given me a much clearer picture of my producticity and profitability. Additionally, as I'm starting to branch into prevailing wage projects, the natural flow pushes toward AIA bidding which is a requirement on many of those projects. Cons Hard to give much criticism so far. The software is pretty robust and comes with a learning curve. That said, the support's been great and to emphasize a previous point, it really forces you to see your business as a whole. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Inaccurate and inefficienct job costing and customer support Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reasons for choosing Knowify Price value and customer service. Knowify was by far the best when rolled up together. Review Source General Manager Used the software for: 3-5 years ### "General Manager" September 8, 2025 5.0 Knowify has incredible potential, it could one day compete with the bigger giants of the industry such as PROCORE. Pros The ease of creating a Proposal, sending it to a client and allowing them a way of accepting it digitally. Knowify allows you to see the GP of your projects quickly and has a simple ways of accessing many tools. Cons The scheduling portion needs an overhaul, employees not assigned to a job don't have visibility of where other employees are assigned. There are times when the time tracking app glitches and closes. time tracking ans scheduling should be cleaner and easier. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) It had a lot of features but it didn't seem like it had what we needed for a smaller contractor. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing Knowify The sales reps said Knowify could do what we needed, or they had a team that you make it happen if it didn't already. Review Source Senior Project Accountant Used the software for: 3-5 years ### "Knowify is the solution" September 8, 2025 5.0 Knowify has always provided excellent customer service. In my opinion the program provides excellent project management at a fraction of the cost. They listen to their clients and strive to improve the program. I highly recommend Knowify. Pros Knowify is a good value for the money project management system. It's easy to learn and very user friendly. It's available online & through their app making it easier to manage projects in the field and office. It syncs with QuickBooks allowing you to facilitate and coordinate both your project management and financials in a single entry. Knowify allows you to easily collaborate your project with your client too. Cons Knowify has made many improvements that have resolved some of the software limitations but there are still some that exist. Alternatives considered [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reasons for choosing Knowify It wasn't available online and is very expensive. It was more program than we needed for the size of our company. Review Source Managing Partner Used the software for: Less than 1 year ### "Collums Construction review of Knowify" September 4, 2025 5.0 Pros AIA billing feature is one of the easiest things I have dealt with. Additionally, we really appreciate the featuring vendor management and compliance. The Development team has been very accommodating on our companies needs. We enjoy working with Terrin and Christina. Cons The Gannt chart capabilities are clunky and a little complicated when it comes to dependencies. It may be more of a learning curve than anything. The resource board is a little complicated since our project have mutliple phases that the subcontractors are responsible for and when scheduled on one item they do not go over into other phases. \[ie. if we have Electrical Rough in and Schedule Electrician A and we also have phase Electrical Top out it will not automatically pull the electrician into that phase meaning there is a lot of time input to make sure the schedules are correct. \] The bill approval integration with QB is annoying. When the bill is input into knowify it only allows the option to sync with QB or not PRIOR to the approval or rejection. This is annoying because bills that are not approved appear on the QB feed as though they were approved. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) It was not designed to manage construction projects Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Knowify Procore and Netsuite are highly touted but the cost to capabilities where much beyond what our company needed. They are for companies much larger than ours Review Source Response from Knowify September 4, 2025 Thanks for the kind words and feedback Taylor! Keep an eye out for improvements to Gannt charts and scheduling in the future - we're aware and working on it. -Cam @ Knowify Admin Assist Used the software for: 1-3 years ### "Almost there!" September 17, 2025 4.0 90 percent pleased. It is frustrating for you guys to say to use the feedback and then nothing ever comes of it. Pros The ease of most of the software. There are a few things still not working as we need them to. But hopefully they will be rectified soon. Cons That I have made suggestions that seem to fall on deaf ears through the feedback portal. They may be merely suggestions to Knowify, but they are must haves for our office staff. We need to be able to search for customers by phone number or address or even their email address. We also need a print function, without having to download and print from there. It is time consuming to have all of these extra steps just to print something. Switched from [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/) Easier to utilize at first. I did not anticipate some of the things we wish we could get corrected. Pretty basic needs. Review Source Office manager Used the software for: Less than 1 year ### "Customer Support" September 26, 2025 5.0 Hands down my support and technical team! They are continually there to answer my questions and help walk me through our program step by step. The technical team were great getting our templates exactly like we want the to look and added a few new features for our company Pros Definitely the online support. All products do offer same idea on what we need but it is the support that makes this program stand out. Cons The plan and track percentage increase option on the labor. Would be so much better if they gave the option for set rates like the Cost plus time & materials option. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) It actually was T-JAC's but this was not one of your options. It was too simple for our changing needs and it was not able to import or export properly for our needs Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/) Reasons for choosing Knowify Had a few features that appealed to us better to fit our needs Review Source Erica K. Chief of Admin Used the software for: 3-5 years ### "Knowify Rocks!" September 17, 2025 5.0 We’ve loved it and it has really helped us scale. It keeps all document numbers in order, helped with professionalism and allowed us to spend more time bidding jobs instead of on spreadsheets. Pros It keeps our expenses organized and all documents regarding projects organized. We’ve ditched the spreadsheets which has given us so much more time for other things. Cons I would love more integrations with accounting tasks that don’t require syncing different softwares. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/) Reasons for choosing Knowify It offered more, had better reviews for support help, and price was competitive. Review Source Business Manager Used the software for: 3-5 years ### "Great Product" November 10, 2025 5.0 Pros Easy navigation and the workflow integration is top notch. Having invoicing, ability to create service orders as well as project proposals makes everything much smoother. Cons The inability to have multiple templates for proposals and also not being able to edit or change the proposal template without contacting knowify's it team. Review Source Owner Manager Used the software for: 3-5 years ### "Knowify review" September 23, 2025 5.0 Overall very happy with Knowify. Knowify does what we need it to do. Knowify makes it easy to track job cost Pros Project organization. Job expense tracking. Knowify connects with Quickbooks for my book keeper to keep us up to date tracking job costs. Cons time in/out tracking on the app. Guys have a hard time with time entry. We have guys fill out hard copies too. Must be an easier way to log in/out Review Source Adminstrator Adminstrator Used the software for: Less than 1 year ### "Getting to understand the system of Knowify " July 31, 2023 5.0 Pros It's pretty easy. There is a lot to know. The YouTube videos do help. Cons I cant say I dont like anything about it. It's just a matter of my own personal to understand the functions and how to execute the work properly. I think overall it's pretty great and easy to perform my job duties. Reasons for choosing Knowify The cost of this system is the best for this company I work at per my boss. So, for what we need to do to get work completed and functioned properly this is the system that works best. Review Source Enterprise Solutions Sales Used the software for: 3-5 years ### "Number one tool I use daily" August 3, 2023 5.0 Simply works better Pros I’m in it every day doing my proposals and I just love it because of the ease of use and it’s just really nice to navigate because of the ease of use. It’s pretty much self-explanatory to me but you know I’m not a real big software guy even though I used to be a marketing manager for Computer Associates years ago. I should say and I don’t like software packages. Where you have to scratch your head and just waste time sitting there at the laptop when you have other things to do so this is to me is by far the easiest package I’ve ever used. I love it and I’m lost without it and it just makes my job 50% easier than without it Cons I can’t answer that because there’s nothing about Knowify that I don’t like Switched from Changed jobs Review Source Office Manager Used the software for: Less than 1 year ### "Highly Disappointed" January 30, 2023 3.0 Our company moved from a total accounting program that encompassed project management geared toward construction, to Knowify Project Management app with QuickBooks Online. Once we paid for our subscription, the subscription names changed and although we are grandfathered in to what we purchased, any enhancement comes with a cost; the first request (tracking of overtime) was DOUBLE the subscription price. As a company that utilizes American Institute of Architects (AIA) project management and billing, we rely on project reports that tell us how much is booked vs spent on each phase, how much we have paid our subcontractors (minus retention) and how much our direct labor and burden costs are to-date. There is not a single report in this app that can tell me these important facts. There IS NOT a report that tells me the value of each phase, how much I have paid the subcontractor(s), and what our direct labor and burden costs are, to date for a specific project; vital information for any general contractor.And, even though Knowify can populate to QuickBooks, it does do so in the reverse. All invoices and expenses (including credit cards) entered into QuickBooks on a project DO NOT populate to Knowify automatically. One has to copy the url link for said invoice or expense, and paste it to a populate screen where it puts the expense into the project, but does not put it into the correct phase. One has to do that manually as well. Pros Inexpensive for what it does (but there is more of what it doesn't do, than what it does). Cons Many features used in AIA project management are lacking Switched from [AccuBuild](https://www.capterra.com/p/61228/AccuBuild/) Cost savings Review Source Autumn T. Metal Fab Used the software for: 3-5 years ### "Our company uses Knowify daily" July 31, 2023 5.0 The customer service from Knowify is amazing - they get back with quickly to answer any questions or concerns. They even hold webinars when they update things or just as a general topic webinar about the features. Pros Our company uses Knowify to track jobs for the most part. We love the organization of everything. Just very easy to use. We will continue using Knowify. Cons N/A Everything that we use Knowify for has worked to our advantage. I wish there were more reporting options - one that could pull all jobs and show all the information we are looking for. But overall we are pleased. Review Source Administrative Manager Used the software for: Less than 1 year ### "I would be "lost" without "MY" Knowify" July 31, 2023 5.0 I have been employed for one year and I continue to learn something new everyday using Knowify. This program contains so much information on each project and I don't have to search other programs for my needs. Pros Our company completes projects for cities, counties and government and each requires weekly Certified Payroll documents. With Knowify I can use the custom feature and it gives me the exact project, sign in and sign out times, hours and days. Makes my job so much easier. Cons I would like to see Knowify have an area you can store documents ie: Contracts, bonds etc that attached to each individual project . Review Source Director Used the software for: Less than 1 year ### "GK Engineering UK Steel Contractor " August 3, 2023 5.0 Cost control is much better in my business now. Pros Online. Easy integration. Running quickly. Cons Client billing, retention and outstanding monies sometimes frustrating. Amending invoices can cause issues. Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Lots of frustrating issues Review Source GM Used the software for: 3-5 years ### "Great Value" April 28, 2023 4.0 Pros It is easy to use, it has a lot to offer and they know what they can and can't do and will tell you honestly what they can and can't do. They don't try to sell you false claims. Cons There are some features that we would like added or added to, better reporting on things we need would be nice. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reasons for choosing Knowify They were not just focused on residential users, but also commercial users as well Review Source Researcher Used the software for: I used a free trial ### "Run your business efficiently" May 25, 2021 5.0 I have used the demo version of the software and I can say it is great software with many features that can allow users to grow their businesses and make profits. Pros It has an organized dashboard and many features. Users can easily start a new project, add a description, divided the job into phases, and set the budget for each phase. The budget is detailed into materials, labor, and subcontractor costs. This can help users estimate the cost Vs profits for each phase. The program makes it easy to calculate materials and labor costs, just add the price per unit and charge per hour then add the total amount of units and the total number of hours. I like that data can easily sync with other accounting software like QuickBooks. Users can create work schedules for their staff and send them messages on their Knowify mobile app to give them tasks and the time frame. I like the time tracker and the detailed reporting module. Finally, I like that it is a paperless based system. Users can send emails with their proposals for e-signature. Also, they can send invoices with links for online payment. Cons Knowify is great, but it requires a high level of experience with similar apps. On the other hand, it is appreciated that newcomers can download a demo version to practice, also the software has built-in user service templates. Review Source Office Manager Used the software for: Less than 1 year ### "As a Quickbooks desktop Beta customer, we are still ironing out some sync troubles." October 25, 2017 4.0 The online-ability is great for the boss in the field, but with QBD we have had to establish work arounds. Pros Knowify has many modules that are useful, however they do not all work with QBD quite yet. Once they can get the sync figured out it will be a one-stop-shop for estimating, time-tracking, invoicing, scheduling. We do not use the Plan and Track feature, but I can see how that could be VERY helpful. Emailing customers is very easy. Purchase orders are EASY to send. Getting customer signatures is EASY. Cons 1) The billing module is very detailed, so it takes a long time to enter bills. There should be a shortcut around entering an "Item" that allows choosing an expense account. And maybe allocate to the job not based on an item in contract. Also Autofill feature? Or a Copy previous bill? 2) Default accounts are confusing. For a long time they did not save after I entered them. And many of them do not allow us to choose a COGS type account. 3)Time tracker does not sync at all. 4) Sub customer doesn't autofill address of top customer. 5)Estimate/Invoice template formats are not editable - I want to adjust which fields and where they go on the document. 6)Can't do a $0 estimate -sometimes a customer wants to choose from options. 7) Class info did not sync 8) In Plan and Track the work order should autofill item description from the contract 9) t would be great if Comments were visible in Time entries Instead of having to click on them to see. Review Source Software Developer Used the software for: 3-5 years ### "Knowify has made the process of paying vendors and tracking jobs incredibly easy." May 24, 2018 5.0 Quick billing, detailed job tracking, and flexibility. Pros It's easy to use. The layout of menus makes it incredibly easy to navigate. The importing into Quickbooks happens lightning fast. There's a myriad of ways to handle POs making billing incredibly convenient. And the reports are useful. Cons Searches can be difficult to return to. They lack pagination customization. Sometimes I'd like to see 100+ results per screen! Review Source President Used the software for: 1-3 years ### "Try to "live" in Knowify every day.Customer service is great!" November 2, 2017 4.0 1.) Ease of use 2.) Consistently upgrading features 3.) Basic reporting 4.) Priced competitively Pros 1.) Great YouTube tutorials. 2.) Easy software to start incorporating into your business. 3.) Knowify adding new modules of function in all areas of use 4.) Proactive customer service that is knowledgeable 5.) Consistently asking clients what can be added, that would help their company 6.) Software reporting Cons 1.) Software glitches that affect our Knowify reporting 2.) getting a better grasp of templates (maybe a user issue) Review Source President Used the software for: Less than 1 year ### "Wanted to make this a priority for my business, but customer service is terrible. " February 26, 2018 4.0 A good idea of what I want. Otherwise, no benefit at all. This software, by itself, is a great concept, but the management team and the connectivity with my normal QB software is abhorrent. Pros Makes bids, change-orders, and scheduling easy. In theory - but not actuality - it should link with Quickbooks, which, if working, would be awesome. Cons Customer service doesn't take the time to determine what is wrong. There are several tiers of people who are trying to help, but they continue to give a quick reaction to solve the problem and don't really help. The program itself only links with Quickbooks occasionally. If you don't input information perfectly, it scrambles your numbers and can throw all of your books off. Getting access to human help is hard. The input work is way more work than the results. Review Source Response from Knowify February 28, 2018 Hello Joel, We are sorry to hear of your bad experience with our customer support. We at Knowify put an extremely high priority on all tickets and the majority of our customers will agree that this is one of the strongest parts of Knowify (as shown in many reviews on this page). Your specific case threw us a curveball, as you had deleted your access to Knowify on a Friday night. Our customer support team is made up of specially trained technicians based out of the US, so dealing with a non-standard issue in the after hours might take a bit longer, especially if we have to involve our tech team. Even still, we did have your account back up by 7am the following morning. Given that you like the product and the idea behind it, we hope you can work beyond this to try Knowify again in the future. ~The Knowify Team Michael H. Owner/ Project Manager Used the software for: 3-5 years ### "Amazing product" February 12, 2021 5.0 Knowify has allowed us to streamline our processes, understand our costs and become more profitable. Pros It is very easy to learn, and use. It keeps all of our information in one place. Cons I am happy with all the features currently. Switched from [ERPNext](https://www.capterra.com/p/164441/ERPNext/) We needed something that had job costing, scheduling, and more project management. Review Source Sean T. President Used the software for: 3-5 years ### "I highly recommend Knowify!" February 10, 2021 4.0 Very happy with Knowify, it's continuously improving and great customer service. I highly recommend!!! Pros Great for creating and sending quotes, invoicing (syncs with QB), managing time entries from crew Cons It would be great if there was a pipeline for a project and if tasks could be created for project managers based on the stage in the pipeline. CRM could have touch points created for follow up with leads. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.