# Page 3 | Knowify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Knowify the right Construction Accounting solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135791/Knowify/reviews

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Knowify

4.5 (109)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 3 - Reviews of Knowify

## Showing most helpful reviews

Showing 51-75 of 109 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

Ryan S.  
Principal  
Architecture & Planning  
Used the software for: 1-2 years

### "Great Program, I wish it could be tailored to architects more"

March 25, 2022

5.0

We use Knowify for creating proposal and invoices. We integrate with Quickbooks so it's great that it ties into our accounting software.

Pros

We switched to Knowify essentially for the way it show invoices with the % billed, % complete etc. The job costing functions are also pretty useful.

Cons

It can be difficult to use. The program was built for contractors, as an Architecture firm we struggle sometimes with forcing it to do what we need. Generally we have been able to make it works for us though.

Review Source

VR

Verified Reviewer  
Content Manager  
Environmental Services  
Used the software for: 1-2 years

### "Good Program for Contractors "

December 13, 2018

3.0

We've been able to take most of our business electronically, which helps us improve our business and helpls our client communicate with us.

Pros

The customization you can make to quotations, line items and the catalog.

Cons

The scheduling software is very basic. and does not have abilities to add more details so we use another program for this.

Review Source

GD

Gavin D.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great for the sub-trades"

December 16, 2018

4.0

Knowify entered our business at the right time and it has been reliable. We've had our challenges navigating the options to find the right tools to use in each scenario, but it's been well employed since. Custom reports, automated tools, and a mobile event calendar would help knowify replace a few other tools that we are using

Pros

Knowify excels in connecting the user with the client in terms of financials. Contracts are made easily and change order management is a breeze

Cons

There are some inconsitincies in the UI where depending on the billing style of a project, different form fields are presented for very similar tasks. When creating a project, it's very important to know what information will be available to share to the client before attributing time or materials to the project. The calendar doesn't bring much value to our business where scheduling can be down to the 15 minute interval and mobile use is necessary.

Review Source

Chris S.  
Senior Systems Integrator  
Construction  
Used the software for: 1-2 years

### "Easy experience to ensure job costs are tracked correctly and accurately."

October 24, 2017

4.0

Pros

Purchase orders and bills. The synchronizing with Quickbooks works smoothly and saves on data entry as well.

Cons

The scheduling features seem to be a little clunky. Sometimes the scheduled time goes into effect right away and other times it doesn't seem to work correctly.

Review Source

CG

Cheryl G.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Knowify is a great tool for the company"

August 7, 2023

5.0

Pros

The integration with QBO is top of the line. Customer service is excellent and quick to address any problems.

Cons

As with anything, the cost could be a little lower.

Review Source

KK

Kristin K.  
Vice President  
Architecture & Planning  
Used the software for: 6-12 months

### "I really like the software. It has made our invoicing system so much easier and job costing."

October 24, 2017

5.0

I have recommended it. Better organization of invoice tracking and employee productivity.

Pros

I LOVE the invoicing system and contracts and having it sync with emails its great! Also the employees ability to check into a specific job. There is a lot to like. Also your customer service is great.

Cons

The CHECK/IN -OUT view vrs REVIEW time screen for clocking hours. I would prefer it these two features were combined with a running clock on clock/in out view. Im really working on my employees attendance record and lateness so when reviewing hours for payroll purposes it becomes redundant when I have to individually "fix" their clock in times. It's clunky and a little redundant. We also had problems with the old app but the new one seems to be working better as well as learning to use the job board more effectively. Also a way to change the job they are working on from the clock in/out view. I personally like this view the best not so crazy about review time.

Review Source

AP

Ashley P.  
Administrator  
Security and Investigations  
Used the software for: 1-2 years

### "Good app, not for every type of company"

December 18, 2018

4.0

Overall, definitely recommend if you're a basic contracting company. Does this software work? Yes. Is it for every type of professional service company? No.

Pros

The easy to navigate website and features, and the fact that they will try to accommodate your business needs within the app.

Cons

The support, even from the owner, can be condescending; customer service quality could be improved drastically. A lot of attention grabbing features get added to the site however, they do not appear to be thoroughly tested because they are always failing in some way. The communication between quickbooks and knowify could be improved as well as the zapier integration. The time tracking and break down of services and how you manage projects could also be improved drastically. For what we are paying I definitely expected more.

Review Source

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: I used a free trial

### "Great user interface, robust features and a reasonble price"

December 7, 2020

5.0

Pros

After an exhaustive search for a construction management software, we narrowed the search down to Contractor Foreman and Knowify. While the user interface is built very simply and is user friendly, which is a big plus when you have non-technologically advanced users like most construction employees tend to be (no offense), we opted for CF because it was half the price and offered a little more back end customization for our needs. If CF was not an option, we definitely would've went with Knowify.

Cons

The overall UI is great because it is easy enough for a 5th grader to learn, but it is also not as customizable as we needed.

Reason for choosing Knowify

Price and slightly more customization.

Review Source

KT

Kelly T.  
Administrative/Human Resources Manager  
Construction  
Used the software for: 1-2 years

### "Knowify Review"

July 22, 2021

3.0

Pros

Fairly simple to use and set up and you can see all projects easily

Cons

Having to click around alot to find things

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Was looking for something to customize to our niche market, however, it did not work out

Review Source

HK

Henry K.  
President  
Environmental Services  
Used the software for: 2+ years

### "Overall Good Software for Construction Industry "

March 5, 2020

4.0

Pretty good experience overall. Would recommend for small and medium sized business that needs to streamline their contracts.

Pros

Product is easy to use, good interface. Like the sub-client feature. Really like the ability to customize the contract.

Cons

Needs better reporting systems for our commissions sales reps. Needs separation between sales rep contracts.

Review Source

MS

Michael S.  
CEO  
Accounting  
Used the software for: 6-12 months

### "This is how it should be and it's only getting better"

July 6, 2016

5.0

Knowify is singularly impressive in it's ability to speak to both the complex and real time needs of contractors while satisfying the employee, office staff, and the accountant's requirements. Our office has tried repeatedly to classify this program, as estimation, project management, AR, job costing, etc. when speaking with clients, and ultimately with each new client we find it is more than that, it is simply the right answer for the right problem for contractors. Combine Knowify's ever growing list of built in (and truly astonishing) benefits, with a staff who are willing to take our's, and I'm sure many, users suggestions for improved useage and the result is a company you want to see leading the market.

Pros

By far the best feature of Knowify is that, with a seemingly simple but comprehensive interface, the program is intuitively generating more beneficial outputs, then we could first imagine.

Cons

At first blush the interface seems very directed in how one should use it, but we began, after working with the demo, to find it slightly obtuse when faced with little ideosyncrasies common to many contractors. So far the team at Knowify has not disappointed in aiding us with these minor hiccups, which tended to be a lack of understanding on our end about certain settings, and not the program itself.

Review Source

Derek L.  
Production Business Associate  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "New Building New Software"

March 5, 2019

4.0

At my desktop it was great but going mobile I had to use the browser as the app didn't work for me.

Pros

Allowed us to track and manage everything on the larger project down to the penny.

Cons

My older phone didn't support the app for Knowify unfortunately.

Review Source

JS

John S.  
VP/ General Contractor  
Construction  
Used the software for: 1-2 years

### "Great Program"

December 3, 2019

5.0

I finally feel organized in my business.

Pros

This software makes it very simple to make change orders, simple invoicing, and great documentation.

Cons

Some times the address look up system does not work. The phone log in app tends to lag or not work at times. I wish I could add lines in-between existing lines on the break down or bill of materials. This would be for grouping reasons. To make is easier to understand.

Reason for choosing Knowify

It was highly recommended by a friend.

Review Source

VR

Verified Reviewer  
Office Manager  
  
Used the software for: Less than 6 months

### "Knowify helped our company streamline our job costing and invoicing. "

October 24, 2017

5.0

Streamlined job costing and invoicing.

Pros

I LOVE the time card input, the dashboard view of active jobs, and the expense syncing functionality to Quickbooks.

Cons

For jobs that are in process when the software is implemented, there is not a good way to get the data into Knowify to sync with Quickbooks. It would be helpful to have a little more flexibility when creating invoices, and if you had the option to create a detailed budget (Professional mode) for a job in Knowify but were able to track expenses at the job level.

Review Source

Deborah Z.  
VP, Administration & Partner Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Superb customer service, versatile product"

August 19, 2019

5.0

Knowify is great for producing Estimates, Bids, and Invoices on readable forms, with consistent T&C across all projects. Knowify is also great for tracking purchases and the use of materials on construction projects. As a consultant to a construction client, I found the software very easy to learn and use, with the best customer service I have ever experienced in software!

Pros

Easy to use once it is set up. Easy to learn, which is amazingly important! The dashboards are useful, navigation is reasonable. The customer service is absolutely superb! Quick response; helpful, clear answers to questions; quick turnaround for customization.

Cons

Currently the user cannot make any template changes to the base templates for invoices and other forms. All such changes must go through Customer Service. Currently, a company using the software may only have 1 template for each form. Right now, the software is most useful when linked to QuickBooks, though it can be used without the link.

Review Source

SR

SALLY R.  
Business Development  
Construction  
Used the software for: 6-12 months

### "Very complete"

January 6, 2020

5.0

We love Knowify

Pros

It has everything we need for tracking hours and expense

Cons

It doesn't have the option to request leave by employees

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

This program is more whole

Review Source

Ben M.  
Owner  
  
Used the software for: 6-12 months

### "Software is great and customer support team is incredibly responsive"

October 30, 2017

5.0

Pros

It's a comprehensive software solution for all facets of my business. The customer support team is great whenever I need help.

Review Source

CL

Christy L.  
owner  
Construction  
Used the software for: 2+ years

### "Great Product "

January 21, 2021

5.0

great product

Pros

AIA features -

Cons

be able to update each customer to specific AIA documents (templates)

Review Source

DB

Doug B.  
President  
Construction  
Used the software for: 1-2 years

### "This software has been a huge time saver."

October 28, 2017

5.0

It has saved me hours of paper work when it comes time to invoicing. It is also great to know exactly how many man hours a project takes.

Pros

Once the estimate is approved the office work is over. All employees are able to track there time and materials directly to the job with no extra work involved when it is time to invoice.

Cons

My employees do like not being able to view all of there entered time for the last two weeks, but I believe this might not be the case with the last update.

Review Source

JC

Jolyn C.  
Administrative Assistant  
Construction  
Used the software for: 1-2 years

### "Nothing else like it!"

November 9, 2017

4.0

Easy paperless contracts and estimates.

Pros

It rolls almost everything into one system. I can easily keep track of my jobs, the progress of each one, and cost them to stay on budget. Knowify gives our business the power to stay paperless with e-sign contracts and proposals. Our customers absolutely love the ease of clicking a few buttons to accept a proposal and make payments. Before Knowify, my desk was a paper covered nightmare - now I am able to just keep it all right there in one place.

Cons

Some features are lacking. Sometimes we need to be able to provide a range price on an estimate, and Knowify does not have this feature. It can also be a little challenging/labor intensive to add hours if my employees don't want to use the app on their phone for automatic tracking.

Review Source

TB

TAMIKO B.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Excellent customer service very easy to work with!"

October 24, 2017

4.0

I really do like this software. It has all the features we need I just wish the time app worked better.

Pros

I like the job cost part of it and the Change Orders. How it gives the client an option to sign them and send them back.

Cons

The guys have problems all the time with the clocking in. The app. Is very slow most of the times and sometimes they can't clock in at all. If this can be improved it would be great.

Review Source

Jeff H.  
Owner  
  
Used the software for: 6-12 months

### "Setup and ease of use is great. Clients got going right away and with little training."

November 1, 2017

5.0

Happy client

Pros

Great sync with QuickBooks Online. Virtually flawless. Customer support is top notch. Very quick response during business hours. Interface is simple, useful and easy to figure out if you're a DIY

Cons

Maybe a bit better on the pricing for non users that need to be tracked for the job reports but don't ever actually use the software

Review Source

DG

Donna G.  
Client Relations Manager  
Construction  
Used the software for: 1-2 years

### "Easily tracks jobs and costs associated with the jobs."

October 27, 2017

5.0

All documents and invoicing in one place. Interacts with QBO.

Pros

Interacts with QBO. Also like the reports available. Easy to navigate between open and outstanding jobs. Can attach documents all in one place.

Cons

Sometimes the feed between QBO and Knowify does not work. When this happens, I call support and they are able to fix it right away. They are very helpful.

Review Source

AC

Andrew C.  
Owner  
Construction  
Used the software for: 6-12 months

### "Great Idea, Wish it worked better"

December 13, 2018

3.0

Takes so much time to ensure Time is put to the correct job. Wish it made a HARD Job Number, sequential, noneditable.

Pros

Customer Sales Tool, and contract managment.

Cons

Amount of effort to have Tsheets apply to the Job to start. The way a contract is decided, Your Phases, might not be how I want to track costs and time. I don't trust the numbers. I want all hours and materials accounted for to the job as a whole. I don't want to spend hours deciding what phase each expense or hour spent goes to.

Review Source

KR

Keele R.  
Office Manager  
  
Used the software for: 6-12 months

### "Love the Software ! Best one on the Market ! New App is Great !"

November 27, 2017

4.0

Pros

Tech Support is Awesome. I get answers to my questions in a timely manner. Company is open to suggestions on how to improve the program . They will customize reports based on my needs . They are always enhancing the Software to a more user friendly feel.

Cons

I would like to see more detailed Youtube Videos regarding how to use the software based on the current version. I would like to see more pop up links in the software "Click here to learn more "

Review Source

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