# Page 4 | Knowify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Knowify the right Construction Accounting solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135791/Knowify/reviews

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Knowify

4.5 (109)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 4 - Reviews of Knowify

## Showing most helpful reviews

Showing 76-100 of 109 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TL

Tammy L.  
Contract Controller  
Construction  
Used the software for: 1-2 years

### "Knowify has made our billing so much easier. "

October 27, 2017

4.0

Knowing that all the calculations on my pay applications is correct is invaluable.

Pros

I like that the software is web based, the customer support group is fabulous, and it is very easy to use

Cons

Retainage push at final billing should not be combined with current month retainage accrual. They should be separate.

Review Source

ND

Nadia D.  
Vice-President  
Construction  
Used the software for: Less than 6 months

### "Everything in one place!"

December 12, 2018

5.0

The customer service team has been great! They have answered all of my questions, were they able to accommodate all of my requests maybe not but in the end, nothing is 100% perfect but knowify comes pretty close. I would definitely recommend it.

Pros

I can manage my leads, my proposals, my projects costs, my time sheets and the easy sync to Quickbooks make our day to day activities much simpler. We tried a lot of apps and Knowify was the only one who offered to customize our proposal templates which helped us extremely since we live in Quebec and needed french communication to our customers.

Cons

I would love to be able to manage my leads like a CRM as this would avoid me to pay and have another CRM tool. I would also love to see the capability to sync calendars with Google calendar for scheduled jobs and hopefully for CRM activities :).

Review Source

MP

Max P.  
Partner  
  
Used the software for: 1-2 years

### "Great management software with excellent customer support"

May 24, 2018

5.0

Pros

Customer support is second to none. Issues are usually responded to and dealt with, within the hour. Easy to navigate and intuitive.

Cons

Some small annoying glitches that pop up from time to time. Usually sorted out quickly and efficiently but annoying nonetheless.

Review Source

KM

Kelly M.  
Sales Coordinator  
Construction  
Used the software for: 1-2 years

### "Great for organizing our active work day"

December 11, 2018

5.0

Benefit are ongoing as we realize the actual potential of and how powerful a tool it can be if utilized properly

Pros

Excellent communication tool, helps to see the job location and if any issues arise immediate results.

Cons

Some of the people trying to use the program mainly.

Review Source

CH

Chris H.  
Project Manager  
Construction  
Used the software for: I used a free trial

### "Decent "

October 23, 2019

3.0

My overall experience is that there are room for improvements...

Pros

Has most of the options I am interested in using. Having written that though, it doesn't have all the options...

Cons

No monthly average for hours... I would like it to calculate pay... Be more user friendly with the company the work is being done...

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Looking for something that can save time...

Review Source

SC

Sara C.  
Project and Sales Manager  
Construction  
Used the software for: 1-2 years

### "Knowify Review"

December 18, 2018

4.0

After learning more about Knowify I can move easily between it's functions. It makes quoting simple and efficient.

Pros

I like that Knowify allows me to do everything from a lead to a bid to a contract.

Cons

Knowify can sometimes be finnicky with it's search engines.

Review Source

JG

Josh G.  
Ops Manager  
  
Used the software for: 1-2 years

### "Knowify is the best, easiest tool out there hands down. All in one!"

May 15, 2018

5.0

Pros

Intuitive, robust, affordable, project management, time tracking, start to finish solution for running our service businesses.

Cons

It lacks full CRM functionality beyond the customer database. It has plugins for email marketing tools.

Review Source

RW

Ryan W.  
Owner  
  
Used the software for: 6-12 months

### "Love Knowify. It has completely transformed my business for the better."

October 31, 2017

5.0

Pros

There is a fast turnaround for new features. You don't have to wait a year. The mobile app is CONSTANTLY updated. Try browsing a platforms app version history instead of customer reviews. Customer service is excellent, and if a solution does not exist for your problem one is created.

Cons

The only thing lacking is built-in app notifications and calendar integration (coming soon).

Review Source

EP

Erin P.  
Operations Manager  
  
Used the software for: 1-2 years

### "Best customer service and ability to customize "

December 14, 2017

5.0

Pros

Ability to customize for our business, ease of use, customer reaction to the professional quotes and invoices, customer feedback is not only taken seriously but it is desired to provide the best product.

Review Source

NJ

Norm J.  
VP  
Construction  
Used the software for: 1-2 years

### "Knowify Review"

December 14, 2018

3.0

It is a good fit for our business. Looking forward to future improvements.

Pros

Ability to track job costing and payroll through one application.

Cons

Flexibility of job cost categories. A bit of customization options would be nice.

Review Source

JG

Josh G.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Amazing. Couldn't be a better product for my needs and Terrin's support is unparalleled."

October 30, 2017

5.0

Save time

Pros

The product is perfectly designed for the service industry. It's a very easy to use tool with a very comprehensive feature set that makes running my business a breeze.

Cons

The mobile app is very limited in it's functionality for all users. It makes it difficult to do most of the things I'd like to do without being in front of my desktop.

Review Source

WD

Wagner D.  
President  
Commercial Real Estate  
Used the software for: 1-2 years

### "The only software for Subcontractors"

December 12, 2018

5.0

Satisfied with where we are right now.

Pros

Great for companies that are between residential and commercial jobs

Cons

Needs to be a bit more flexible with customizability. Especially with Project calendars.

Review Source

KC

Kathleen C.  
Office Manager  
  
Used the software for: 6-12 months

### "Knowify is an easy to learn software system"

May 16, 2018

4.0

Pros

I like the ease of creating proposals, I love the new home screen. Knowify's customer service is top notch.

Cons

I would like the ability to enter zero when an employee is out for the day. Would like the ability to print the original proposals and change orders together. Customers complain about the invoicing, it's confusing.

Review Source

DD

Daniel D.  
Managing Member  
  
Used the software for:

### "A Great Tool - Really helped us get organized"

October 5, 2014

5.0

We started running our virtual biotech company on Knowify several months ago, and it's been enormously helpful. Since we have multiple labs (all over the place) doing work for us at any given point in time, and since many of our contracts specify that we cover various costs (like reagents, etc), giving our partners Knowify ID's has really helped us keep track of who is ordering what/when so that when the bills arrive we're never caught blindsided. I've also used it several times to reference contracts and old invoices - which is 100x better than rummaging through file cabinets. It would have been very painful for us to manage the growing complexity of our efforts with our old (manual filing + dropbox) ways, so Knowify is well worth the money for us. Admittedly we haven't had to use the invoicing / client management tools yet - but that's just the nature of our business - we won't have revenues for a few more years at least. Marc at Knowify was really helpful early on when I emailed him with a few questions, so 5 stars for service, too.

Review Source

Response from Knowify

October 7, 2014

Thanks for your feedback Dan, we really appreciate the praise.

Helen D.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Great Job Costing for all specialty contractors"

December 14, 2018

5.0

I am a bookkeeper and accountant and it has helped my client. He is actually a designer, so we made a lot of customization. Vinny is Great at Knowify and walks you through and answers all questions.

Pros

The budgeting, invoices and payments snyc Great with Quickbooks Online.

Cons

It takes some time to learn the software and setup.

Review Source

JR

Jim R.  
President  
Construction  
Used the software for: 1-2 years

### "Great program for managing my commercial roofing company"

December 11, 2018

5.0

This software makes sure we are being profitable and shows us where we need to do better on different kinds of jobs.

Pros

This software tracks my employee time and job location. Great for seeing how long jobs are actually taking. The estimating portion is awesome once you have your pricing entered. Estimating templates make sure you don't forget parts or pieces to the estimate. Great customer service!

Cons

No cons as of yet. Been using this software for over a year.

Review Source

JD

Joel D.  
Director of Building Operations  
Real Estate  
Used the software for: Less than 6 months

### "Knowify is great!"

April 10, 2019

5.0

Pros

Knowify is great! We are using their new software for property management. It is very intuitive and easy to use! The integrations are fantastic and keep work flow going. Their mobile app is very simple so all of our supers are able to navigate through the app in English or in Spanish which is a huge plus!

Cons

There are no cons to Knowify. We signed up before our free trial ended we loved it so much!

Review Source

KM

Kathy M.  
Accounting Manager  
  
Used the software for: Less than 6 months

### "Knowify has upped our job costing game dramatically"

May 18, 2018

5.0

The entire team can access to review job costs and profitability

Pros

The thing we most like about Knowify is how simple and cost effective this addition to our QuickBooks software has been. We enter all our AR and AP transactions into Knowify and it syncs beautifully with QB. Absolutely love the built in AIA billing format and the ability to email out of the application. We also use the app in the field to capture and review employee time. It's very seamless.

Cons

The only thing I'd like is simple back button for the page you are on rather than having to start from the beginning.

Review Source

TB

Tim B.  
Owner  
Construction  
Used the software for: Less than 6 months

### "The only product out there to attempt to tackle the various types of jobs and billing in the trades."

October 27, 2017

4.0

Pros

The ability to create different contract styles, as well as T&M work is invaluable to a company that has many different customer types. Also, doing service work tickets and dispatching has become easier for the office staff. The time keeping per job has been much more accurate than our old paper system creating more billable hours instantly.

Cons

The app has been challenging for the field techs to use to add materials. We track inventory and have around 2800 different parts, it can be cumbersome to find the correct part to add to a ticket.

Review Source

mH

michael H.  
operations manager  
Real Estate  
Used the software for: Less than 6 months

### "Customer Support"

December 13, 2018

4.0

Every problem and question has been resolved

Pros

The customer support is awesome. I get questions answered pretty quickly. The support staff remains in contact with me until the issue is resolve and I am satisfied. They also are willing to take suggestions to make the software better for the users.

Cons

I really don't have any cons about the product

Review Source

RG

Ryan G.  
Vice President  
Construction  
Used the software for: Less than 6 months

### "Great customer service and all around software"

March 25, 2019

5.0

The customer service at Knowify is exceptional. CSR was very helpful in setting up my account and answering any questions I have. I would recommend Knowify to any business owner.

Pros

Very easy to use and includes everything I need all in one place

Cons

There's really nothing I don't like about the software. It is very helpful and I use it everyday.

Review Source

DS

Dave S.  
  
  
Used the software for:

### "Field service that can actually track costs!"

January 26, 2017

4.0

Been using Knowify for a few months now and it's been great so far. Most field service apps handle scheduling and time tracking, but few handle purchasing and job costing as seamlessly as Knowify.

Pros

Job Costing and Purchase order management makes it stand out.

Cons

Wish it had a more streamlined quoting module, or an ability pre-set some of the Quote setting.s Some of the options required are very repetitive for our type of quoting. However we handle thousands of quotes a year which isn't probably what they had in mind.

Review Source

BH

Bob H.  
Estimator/PM  
Construction  
Used the software for: Less than 6 months

### "Great progress!!"

November 17, 2017

3.0

Pros

Easy to use, web based. The tech support is extremely responsive. The PO and change order systems work great.

Cons

Lacking some features: Submittals; ability to copy breakdown items from one phase to another; very small amount of reports;

Review Source

ML

Mitchell L.  
President  
Construction  
Used the software for: Less than 6 months

### "Very user friendly."

May 15, 2018

5.0

Organization on a job-by-job basis so I can pinpoint where I can take advantage of making money and identifying where things cost us money. Nice to know overall. Excellent to know by the job.

Pros

The bird's eye views of your whole business. Ease of sending purchase orders and work orders to vendors and contradctors.

Cons

Would like the ability to rearrange individual line items (material line items) within a job phase on the proposal and contract phase.

Review Source

sL

stacy L.  
office manager  
Construction  
Used the software for: Less than 6 months

### "Has some issues but, good overall"

December 18, 2018

4.0

I was very unimpressed with tech support. I do love the slickness of the software and our employees absolutely love it as a time tracker.

Pros

Pretty well organized, effective time tracker, nice to track profitability.

Cons

Too many emails to employees (it sends an email every time a purchase is approved), complicated invoicing on time and materials jobs. I want more flexibility with how I want my invoices to read.

Review Source

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