Who Uses This Software?

PayWhirl is for businesses that need to process recurring subscriptions or other payments on their website(s).


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Pricing Details
    FREE - $249/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • PayWhirl
  • www.paywhirl.com
  • Founded 2013
  • United States

About PayWhirl Recurring Payments

PayWhirl makes it easy to create and manage recurring subscription plans. It removes the hard work necessary to code all the views that allow your users to sign-up for memberships, create accounts and manage their subscriptions. Anyone with an existing website can setup the PayWhirl widget in just a few minutes and start collecting recurring payments immediately, whereas with custom development, it can weeks or months to fully integrate a system like this.


PayWhirl Recurring Payments Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

PayWhirl Recurring Payments Reviews Recently Reviewed!


Best Paywall out there

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is easy and it gets better monthly. First of all, it is very easy to use and intuitive. Secondly, the support is 2nd to none. I've had support calls from the owner.

Cons: I wish they had a few more reports that showed pending invoices for the next two months. I like to know what income I have coming in and a report (an easy to use) report would be great.

Vendor Response

by PayWhirl on December 21, 2017

Thank you for the kind words Jane! We are working on expanding our reporting and wanted to let you know that we do offer a couple of reports that can help forecast revenue already. Our MRR report shows your scheduled revenue for the period and our growth forecast report will attempt to predict future revenue based on your current MRR, Churn and other metrics in the account. Please let us know if you have any questions, we'd be more than happy to explain in detail.

Decent solution for a Shopify shortcoming

May 08, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's great to be able to set up recurring subscriptions using Shopify, making for a better user experience. It's also great that the payment gateway is connected with Stripe so I needn't set up additional services to perform transactions. The "free" tier is very useful as I get configured, as is the knowledgebase and help articles.

Cons: The extra checkout process is a bit cumbersome. If it truly integrated with Shopify, it would be great to see the same checkout process using the same "cart" as Shopify does. As it is now, I cannot have my recurring payment items and my Shopify products go through the same checkout process.

Overall: There are very few options to choose from to solve for this Shopify shortcoming, and I'm thankful for at least some solution!

Vendor Response

by PayWhirl on May 11, 2018

Thanks for the kind words and feedback! Stay tuned as we are working on a deeper Shopify cart integration that should be released soon and will make it much easier to setup and integrate with the native cart.

PayWhirl is an easily implementable solution for recurring payments.

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility of Paywhirl's widgets to address unusual subscription schedules is really nice. Where solutions like Moonclerk fall woefully short, Paywhirl steps up to the task.

Cons: The look and feel of Paywhirl is a bit limited for my taste. Changing basic things like font, picture size, and color schemes is much more laborious than it out to be.

Overall: It allows us to process recurring payments, a function that SquareSpace does not have.

Customer support went above and beyond!

Aug 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that PayWhirl's customizable widgets integrate beautifully and easily with my Squarespace website.
Plus, PayWhirl's customer support is incredible. This afternoon, I noticed a big space between the widget and the text that followed on my site. I assumed it was not in PayWhirl's purview but decided to ask customer service for help anyway. Customer rep. responded quickly, asking for my web url. He found the problem on my end and actually gave me code and specific instructions for how to use it to solve the problem (my website had a min form height that I needed to override)! It worked perfectly, and he even flagged my account for priority support. Pretty cool.

Overall: Easily charge my customers automatic recurring payments.

Frustrating !

Jul 24, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It offers subscription payments and can be inserted into pre-existing website (Wix in my case) as a HTML code.
Customised questions via checkout

Cons: SLOW! PayWhirl does not load quickly. Many of my customers have dropped out of checkout as either it doesn't load or they get frustrated and quit. PayWhirl tracks all this as "abandoned carts". I know from asking my customers this is the reason.

I'm currently stuck with this, unless I either choose another 3rd party plug-in such as Powr ecommerce or transfer my whole site to Shopify and use ReCharge. Its so frustrating as this has potential but its not just executed well. I've spent hours playing around with it and still cant get it to work.