# Foundation 3000 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Foundation 3000 the right Enterprise Resource Planning solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135857/Foundation-3000/reviews --- Foundation 3000 3.3 (9) [View alternatives](https://www.capterra.com/p/135857/Foundation-3000/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Foundation 3000 Ease of use 3.2 Customer Service 3.1 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Maria B. Office Manager Construction Used the software for: 2+ years ### "Looking forward to a milestone with Foundation 3000 and Softrend Team!" August 6, 2020 4.0 Foundation 3000 had saved us a great deal of time and and have increased our efficiency with Job Material Allocation process. They had integrated all of our needs by using Foundation 3000. \[SENSITIVE CONTENT HIDDEN\] have always been friendly, professional, excellent and hard working. Thanks to them, we were able to achieve our goal on time, and we look forward to continue working with them in the future. Pros Wonderful job in helping us develop our program since 2008 with Foundation ERP system such as all Accounting modules, Inventory, Job Costing, and integration of Service module. Cons Need to optimize Service, Accounting & Inventory and Job Costing reports. Reason for choosing Foundation 3000 we've chosen Foundation 3000 over other alternative product because the software and Softrend team are from B.C. Support system has been excellent. most of all, we wanted to use an a well integrated ERP system. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) to utilize and be more efficient by using ERP system. Review Source JL John L. Operations Manager Facilities Services Used the software for: 2+ years ### "Foundation just works great " February 25, 2020 5.0 We have been using Softrend’ s Foundation 3000 for over 15 years. The programs modules all work together to create a seamless one stop shop for all our needs from invoicing, purchase orders, inventory account payable and receivable. Invoices, statements, purchase orders can all be sent directly from the program saving money on postage and paper supplies. The inventory module allows for multiple pricing rates for different customers. We are able to upload new costs from vendors from a spreadsheet. This enable us to change an entire vendors costs as one time. We can customize forms as the need arises. There are so many great reports available and if you need a different one \[SENSITIVE CONTENT HIDDEN\] team is always willing to make you a new one. The mobile program is going to free up our technicians and office staff from using multiple programs to communicate information back and forth. The accounting department is very happy with the consolidated business reports. We have been very happy with Foundation and \[SENSITIVE CONTENT HIDDEN\] team. I highly recommend it for all types of businesses. John Latzen Operations Manager Pros One of the best features of Foundation is the ability to get to the information you are looking for from multiple screens. The modules tie together seamlessly. The same basic information is useful for all our departments. A customer name or address gets you to any information you need. There are so many reports in each module. Cons Not much to dislike here. Start up is tough, but any software change is tough. Review Source RS Rob S. GM Construction Used the software for: 2+ years ### "Proceed with Extreme Caution. Ensure you have "non performance" clauses in your contract." September 11, 2019 1.0 Spent 10's of thousands of dollars plus countless hours with multiple staff members and the product was never put into full use after 3 years due to continued issues and a lack of faith in the reliability of the Foundations program. Staff voted unanimously to NOT impliment the Softrends Foundations program. Pros The sales pitch created a sense of this program being a one stop solution for everything Cons Unknowingly purchased portions of the product that had not even been developed yet. Slow, clunky and unreliable. Solution for every issue was to spend more money. We paid for Foundations to develop software that was sold as functional and ready to use. Reason for choosing Foundation 3000 Sales Pitch. After 3 years of excuses and returning to the drawing board to rectify issues over and over. Finally pulled the pin after losing far too much $ on a product that never lived up to the sales pitch. Very Disappointing and cost my company enough to pay for a proven program such as Sage for literally decades to come. A stressful and wasted journey for myself and staff. Will never recover the $ nor the time spent. Review Source Response from Softrend Systems March 18, 2020 Hello Rob, We appreciate you sharing your thoughts and we're sorry to hear about your experience. However, I do want to use this opportunity to clarify a few things. Sadly, a couple of able and enthusiastic key users left midway through, leaving a void never filled. There were frequent meeting cancellations and no-shows. We spent many hours at no charge fixing malformed data (contacts where cities should be, etc.) usually done by users. When our suggested hardware setup is followed, our system is quite fast, not clunky. You initially opted not to spend the < $1000 to Microsoft we advised. We ended up offering to pay it ourselves so you could see how fast it really is and never billed you for any extras, including customisation. We refunded the entire App cost. You ended up spending in the low teens on us, not 10s of 1000's as claimed. Your mention about spending money on every issue is just the opposite. But we will use what we learned here to improve future projects. Best, Michael AB Alyssa B. Office Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Foundation 3000 Review" May 5, 2020 4.0 Very good. We are running much more efficiently and we are on our way to being a paper-free office with the tablet capacity for our field technicians. Pros I liked that this software was easy to use and we were able to streamline all of our separate programs into one platform that can do it all. It is very efficient. Cons The only major hurdle was that our existing software was very old so it was difficult to transfer data to the new system. Reason for choosing Foundation 3000 Ability to be custom tailored to our company and our industry. Review Source AJ Adam J. Sales Support Furniture Used the software for: 2+ years ### "the program is useful for smaller companies" March 27, 2018 4.0 the ability to sell and manage our product Pros the ease of editing data and the information it gives you with just s few clicks is great. it runs smoothly and offers a great point of sale experience. Cons it is very hard to find the right report. there are many options for retorting but it is also very limited to specifics. and if there is a way to get the report you want, there is no easy way of finding it. Review Source Shayle M. Sales Support Manager Used the software for: 2+ years ### "Foundation is suited for a new small scale business, or one with minimal users." April 30, 2018 3.0 Can build costs and parts to build items, good accounting features, lots of reports. Pros It is good for accounting, ordering and cost building measures. It is very rarely down, a reliable system for sure in light of all the web based systems out there now. Lots of reporting options. Cons No easy way to enter tracking on shipments. Cannot enter partial PO numbers, must have exact matches. Cannot search by name on orders. Have lots of work around options in place, as cannot adjust or change things easily. Review Source VR Verified Reviewer Technical Service Coordinator | Health and Safety Coordinator Consumer Goods Used the software for: 2+ years ### "Overall, this software does what it is supposed to do. Nothing more." April 2, 2018 3.0 Not a lot. It basically helps me to get the job done. Pros I like that it has seperate areas for all functions. (accounts Payable/accounts receivable/sales orders etc..) Cons When using the software, it feels that is is rather slow/sluggish. As a whole, I find that the software is not very intuitive. Review Source VR Verified Reviewer Sprinkler Systems Manager Construction Used the software for: 1-2 years ### "Not ready yet" December 5, 2018 2.0 As I said above it has a lot of features but feels as if it’s being released in alpha Pros It looks like this software will eventually be good, a lot of functionality, it ties a lot together. Cons As I said above it will eventually be good. We tried to get this up and running for nearly a year before we gave up on the mobile functionality. A year after that we were still struggling to implement it. Review Source PZ Patrick Z. Ninja Medical Devices Used the software for: Less than 6 months ### "it was quick and responsive" May 2, 2017 4.0 Pros The amount of products in one package. there wasn't another company out there that offered as many products as they did Cons The sofware is not fully in the cloud. There are parts of it in the cloud but the entire package is not Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.