# CharityWeb Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CharityWeb Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/135868/CharityWeb --- # CharityWeb Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CharityWeb ## What is CharityWeb? Online fundraising platform for non-profit groups and offers tools for donation, registration, fundraising, campaigns, and more. ## What is CharityWeb used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CharityWeb?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.charityweb.net/&name=CharityWeb) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CharityWeb 4.8 (13) VS. [4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (13) Ease Of Use 4.4 (940) Value For Money 4.9 (13) Value For Money 4.6 (817) Customer Service 4.8 (13) Customer Service 4.8 (792) ## CharityWeb alternatives Highest Rated [4.9 (84)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (3,625)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.8 (713)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Contact Management Manage, organize, and store contact information Customizable Branding Add customized logos and colors to align with company branding Debit/Credit Card Processing Accept and process credit/debit card transactions Gift Matching Management Ability to match gifts through the system CharityWeb 18 features Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Manage, organize, and store contact information Add customized logos and colors to align with company branding Accept and process credit/debit card transactions Ability to match gifts through the system Ability to make a donation from a mobile device/app Clients can submit payments via mobile devices Accept and process online payment transactions Accept, record, and reconcile financial transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Track commitments to donate in the future Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.9 (13) Free Version Basic $20.00 Flat Rate,Per Month It includes: - 30-Day Risk Free Trial - All Products: Donate - Etc - Event-A-Thon - Free Technical Support - PCI Compliant - Peer-to-Peer - Register - Stripe Merchant Account - Unlimited Pages Value for money 4.9 (13) 4.9 Based on 13 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SG Stan G. Executive Director Non-Profit Organization Management ### ""Athon" Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2020 Excellent. VERY good, responsive customer service that promptly solved every issue. Pros Very easy to set up End-user friendly Good Reporting Excellent Customer Service Inexpensive Cons Not a very sophisticated visual display Hard to customize homepage visuals Alternatives considered [RallyUp](https://www.capterra.com/p/182398/RallyUp/) Reasons for choosing CharityWeb Easier to use, better end-user experience; GREAT customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Angela W. Treasurer Non-Profit Organization Management ### "Very responsive, creative employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2020 My experience has been great. Our outcomes have improved, and \[SENSITIVE CONTENT HIDDEN\] have provided so many creative solutions to various problems. Pros The software is very user-friendly, and \[SENSITIVE CONTENT HIDDEN\] have provided excellent support—brainstorming new ways to fundraise and how to improve existing fundraisers. Cons I don’t have any specific complaints about the software. Reasons for choosing CharityWeb Price; responsiveness of \[SENSITIVE CONTENT HIDDEN\] Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Benjamin S. Executive Director Non-Profit Organization Management ### "Makes my life easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2020 Charityweb has made my life easier by handling our donor transactions. Their customer service is fantastic and have always quickly helped me solve problems. Pros The customer service and website integration have been great. Cons I could learn more about some of the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CV Christine V. PTA volunteer for events Non-Profit Organization Management ### "5 stars for CharityWeb" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2020 We came to CharityWeb in a panic and in a time crunch as the prior company we worked with in previous years could no longer help us. CharityWeb was awesome from the get go, helping me set up our fundraising web page. They were so helpful and the finished site was beautiful and easy to use. We ended up raising quite a bit of money from our event and I think a lot of that had to do with the ease of CharityWeb’s platform. I highly recommend using CharityWeb! We certainly will be for our annual fundraising event. Pros It was extremely easy for me as the admin to set up the system and very user-friendly for everyone using it too. The support I received from \[SENSITIVE CONTENT HIDDEN\] was excellent and any questions I had were answered right away Cons I can’t think of anything! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Aaron P. Executive Director Non-Profit Organization Management ### "Low cost, high service solution for MentorKids!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 MentorKids USA has been a customer of CharityWeb since 2010. The service provided by CharityWeb has always been prompt and easy to manage for recurring donations and for special events like our annual Golf Marathon. As a small nonprofit, the cost of receiving these services is always a concern. CharityWeb has been a low cost, high service option for MentorKids USA over the years. Recently, we started using SalesForce NonProfit as our Donor and volunteer management software. The customer service agent was able to work with the SalesForce team to export the online donations directly to SalesForce, reducing the data entry needed – especially when donation volume increased dramatically for our fundraising events and end of year giving. This included automatic setup of new accounts when the donor was not already in the SalesForce database. This summer, CharityWeb again saved us money by switching their online donation gateway to Stripe. From the accounting perspective, Stripe is much more user-friendly than the old system (Moneris/Vantiv/WorldPay). We can log into the Stripe website and see exactly which donations belong to which deposit batch, a very useful tool when donations spill past the cutoff time for the Stripe batch. Switching to Stripe also made it possible for us to accept ACH transactions – after several years of trying to set this up with Moneris/Vantiv/WorldPay. Pros High value for cost. Meets our needs without breaking the bank. Cons Customizing a fundraising event page (event-a-thon) can be cumbersome. We always get it done but it seems to take more time than it should. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michele C. Walkathon Chairperson Non-Profit Organization Management ### "Elementary school Walkathon" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2018 Charity Web offered phenomenal customer support - any time I had a question they were able to answer it right away. Charity Web also increased our revenue by $10,000 over previous years! Pros Very easy to set up, easy for customers to use, easy for me to look at data Cons I didn't like hand entering in all 470 students information, but the file download is coming soon and I can't wait to see how much easier it will be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maya B. Development Coordinator Medical Practice ### "Affordable Price with Exceptional Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2018 First and foremost, CharityWeb has one of the best customer service support you can buy. The welcome demo with technical support set me up for success; I was able to quickly learn how to navigate the system. I used CharityWeb for my organization's, Jewish Family Services, first peer to peer fundraising campaign - in this case for Giving Tuesday. I had originally set up a team (also known as event) peer-to-peer platform but as it came closer to Giving Tuesday, my organization decided to set up individual accounts. CharityWeb was able to make adjustments and saved me a lot of extra work. This is one example of how amazing their customer service was during my GT campaign. There are plenty of crowdfunding sites, but I doubt any of them has the customer support of Charity Web. I would use again and again. Pros 1\. It is affordable 2. I was able to effortlessly link the software to my existing Stripe account. It is so easy that I originally thought it did it incorrectly because nothing is meant to be that easy. 3. The customer service and support is the best money can buy. I always received a response within 1 hour. They were courteous and supportive as I learned the software. Cons 1\. I would have liked if I was able to personally customize my webpages a bit more. Specifically the background color and my main goal. I could email them and ask for something to be done and it would be done within one hour, but it would have been nice to do it myself. 2. I experienced a couple of technically glitches with the software itself, but I was able to email customer support and it would be resolved within a matter of minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sara M. Office Assistant ### "CharityWeb is an excellent fundraising software program! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 15, 2018 It's a great program and easy to set up. Donations are quick and the process for any donor is super easy. The donation pages have an easy setup too! I was able to navigate quickly through and set up the page fast! Pros Easy fundraising software for non-profits and small sized events. CharityWeb is affordable with the price at 20 dollars a month or free for quick smaller events. This online program is a great way to raise money online! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nick S. co-founder ### "easy to use and intuitive, came across a minor bug that was acknowledged & resolved immediately. WOW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 31, 2018 UI would benefit from cosmetic updates in the title as well as some of the drop down selections including the log on Pros Simple function, easy use, items listed were intuitive and easy to use. Help Line Developer was able to provide custom solution for additional requirement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dan M. Executive Director Non-Profit Organization Management ### "Great Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2018 Just a great addition to our existing fundraising efforts! Pros CharityWeb was a great tool to help us increase our on-line donations. It opened up a whole new source of donations for us. Cons Just started using the software and we are very please so far. Have not come across anything we would like added yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135868/CharityWeb/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)