--- title: "Cloudinn Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cloudinn Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/135870/Cloudinn/" page_type: "product" language: "en" --- # Cloudinn Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cloudinn ## What is Cloudinn? A cloud-based property management software. It manages the hotel's operational cycle in real-time through a fully integrated set of modules including Reservations, Front-Desk, Point-Of-Sale, Inventory, Income and Financials. CloudInn also acts as the hotel's gateway to all the online sales and marketing channels in addition to its own online-booking engine. The product is designed to fit all property types and sizes, and is flexible to accommodate different user needs. ## What is Cloudinn used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloudinn?[Manage this product listing](https://www.g2.com/products/cloudinn/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloudinn 5.0 (1) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $3 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (24) Value For Money 5.0 (1) Value For Money 4.6 (22) Customer Service 5.0 (1) Customer Service 4.7 (24) ## Cloudinn alternatives [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Cloudinn Overview ### What company size and specific industries is Cloudinn built for? Cloudinn is designed for hotels and resorts, especially small to mid-sized hospitality businesses. The listed customers include beach properties, resort hotels, and urban hotels in locations such as Egypt, Luxembourg, Cambodia, and Uganda, suggesting a fit for independent lodging operators rather than large enterprise chains. Features and Usability ### What are the key features of Cloudinn? Cloudinn offers property management, reservations management, front desk management, and housekeeping management for hotel operations. It also includes built-in accounting, CRM, channel management, GDS/OTA integration, online booking, rate management, reporting and analytics, inventory management, point of sale (POS), loyalty program, maintenance management, marketing automation, multi-property, and single property support. Getting Started and Support ### What training and onboarding options does Cloudinn offer? Cloudinn provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced learning and step-by-step review. Getting Started and Support ### What customer support options does Cloudinn offer? Cloudinn provides 24/7 live rep support and chat. These channels give users direct access to help at any time. No reviewer feedback about support quality is available here, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Cloudinn supports **Reservations Management** and **Online Booking**, helping properties manage guest stays and accept direct bookings more efficiently. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also consider important, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These features help businesses keep inventory updated across channels, handle day-to-day front desk operations, and adjust pricing, providing teams with better control over occupancy and revenue. Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Channel Management Manage various distribution channels, build relations with channel partners, and track their performance CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Employee Management Track employee schedules, availability, and performance across projects and tasks Extended Stay Long term accommodation for guests Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests Cloudinn 22 features ### All Features - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings. - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Single Property: One location --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $3.00 Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OS Omar S. Admin Hospitality ### "Those, who are looking for software which could help them in their hospitality business, are in luck" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2017 Front-Office (Reservations, Front-Desk, Loyalty, Housekeeping and Income) POS (Cashiering, F&B and Kitchen Ordering) Back-Office (Purchasing, Inventory, Accounts Receivable, Accounts Payable and General Ledger) Online Booking Engine (Online Payment Integration) Channel Manager (2- Way Interface with OTAs such as Expedia, Booking.com, Orbitz, Hotels.com ...etc) Pros Simple & Easy / Customizable / 24/7 Support / Very Hepful in terms of the hotel management tasks overall Cons No Primary cons for me overall the system is very helpful , but i think they can work on the system interface Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.