# bookitLive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about bookitLive Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/p/135890/bookitlive/reviews

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# 

 bookitLive Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

bookitLive

## What is bookitLive?

bookitlive is the ideal booking solution for single person operators to multinational enterprise corporations and every business size in between. bookitlive opens new opportunities to increase booking efficiencies, retain and up-sell existing customers attract new ones, run marketing campaigns and promotions and improve the overall customer experience. New API now available.

## What is bookitLive used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Driving School](https://www.capterra.com/driving-school-software/)[Photography Studio](https://www.capterra.com/photography-studio-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$40

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for bookitLive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bookitlive.net/&name=bookitLive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### bookitLive

4.6 (28)

VS.

[4.3 (103)](https://www.capterra.com/p/117299/Bookeo/reviews/)

Starting Price

$40

Flat Rate, Per Month

Starting Price

$14.95

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (28)

Ease Of Use

4.1 (5,693)

Value For Money

4.8 (11)

Value For Money

4.1 (4,472)

Customer Service

4.9 (28)

Customer Service

4.1 (4,263)

## bookitLive alternatives

[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[4.8 (5,743)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Client Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Confirmations/Reminders

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Customizable Branding

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Customizable Forms

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

bookitLive 45 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Record client information and feedback

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Plan availability and assign specific time slots for driving appointments or training lessons.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Assign working shifts or tasks to employees based on their availability

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Automatically find mutually available meeting time slots across multiple calendars

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Based on availability, instantly confirm or deny a request when a new booking is made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Database of students to track personal information of individuals and families

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.8 (11)

Free Trial

[View pricing plan details](https://www.capterra.com/p/135890/bookitlive/pricing/)

Lite

$40.00

Flat Rate,Per Month

It includes:

-   10 Services
-   5 Resources
-   Accept Online Payments
-   Advanced Pricing Options
-   Custom Forms
-   Manage Daily Deals and Voucher Redemptions
-   Unlimited Bookings
-   Unlimited Staff Accounts

Regular

$50.00

Flat Rate,Per Month

It includes:

-   20 Resources
-   40 Services
-   Accept Online Payments
-   Advanced Pricing Options
-   Class Scheduling
-   Client Import and Export
-   Custom Emails and SMS
-   Custom Forms
-   Email Appointment Reminders
-   Expert Phone Support
-   Manage Daily Deals and Voucher Redemptions
-   Memberships
-   Mini Website & Widgets
-   SMS Appointment Reminders
-   Unlimited Booking History
-   Unlimited Bookings
-   Unlimited Staff Accounts
-   Workshop & Event Scheduling

Premium

$90.00

Flat Rate,Per Month

It includes:

-   100 Resources
-   200 Services
-   Accept Online Payments
-   Advanced Pricing Options
-   Class Scheduling
-   Client Import and Export
-   Custom Emails and SMS
-   Custom Forms
-   Email Appointment Reminders
-   Expert Phone Support
-   Manage Daily Deals and Voucher Redemptions
-   Memberships
-   Mini Website & Widgets
-   SMS Appointment Reminders
-   Unlimited Booking History
-   Unlimited Bookings
-   Unlimited Staff Accounts
-   Workshop & Event Scheduling

Value for money

4.8 (11)

4.8

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (28)

4.9

Based on 28 reviews

## User reviews

Overall rating

4.6

Based on 28 reviews

Filter by rating

5(20)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SW

Stefani W.

Director

Education Management

### "Bookitlive Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2023

Could not rate them more highly, it was such an easy process, cost effective, so helpful and the ongoing support has been fantastic. The Bookitlive system has never failed us and has added so much value to our business.

Pros

Just how easy it was to implement. The team at Bookitlive were extremely helpful and responsive. There were no literally no problems in the deployment of this. Our bookings were all taken over the phone prior to the rollout of Bookitlive, it is now a 60:40 split, on line bookings and phone bookings which has freed up a lot of time to be doing other things within the business. Some 7 months later, Bookitlive are still very quick to respond to any changes required or questions asked.

Cons

I don't use Bookitlive to run reports, on occasion I would like to have, but found that it couldn't t give me exactly what I wanted so have found other means to get the information I needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Peter T.

Principal

Health, Wellness and Fitness

### "The bookitlive system is fanatic! With support staff's help in configuring the system.. it works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2018

Pros

simply put.. it works. The system is cost-effective, easy for our customers to use, provides timely reporting, SMS system has almost eliminated "no-shows". The support staff's ability to assist us with the initial configuration was time and money well spent. I am confident to do it ourselves next time.

Cons

Our Client's corporate spam filter was too tight and therefore the initial booking confirmations were bounced away from their server. Quickly fixed by allowing the bookitlive notifications to filter through.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jenn C.

Self Employed

### "It's easy to use "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 24, 2018

Pros

It's quick & easy to use. It's a great communication device for my clients confirming appointments.

Cons

Initially I found the software quite overwhelming as my training was inadequate. Don't use all of the features but explore the software when I have time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Leanna L.

Operations Manager

Health, Wellness and Fitness

### "Working with the Team at BookItLive has been a great experience !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2018

Before clients used to call in and book an appointment and now that they are able to complete it themselves this has given our clients much better flexibility in terms of making appointments which has translated into more sales for us

Pros

\- How customisable it is - Ease of use for setting up resources - The reports are great for summarised information - Confirmation emails

Cons

\- Bulky front end for consumer. For our particular business the client has to enter in the same details twice so this could be just specific to our needs and not for the software itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Robert B.

Owner/Operater

### "Bookitlive has been a good product to use. Any questions have been answered promptly."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 3, 2018

Pros

The software was easy to set up and use. For a single operator use it was extremely good. Excellent functionality and I was able to track my work easily. I had used another product previously and using bookitlive online certainly expanded my operation. I have recommended this product to other single instructor operators and will continue to do so into the future. It is a great product for the single operator

Cons

I now have another instructor working with me and we are sharing an Automatic vehicle. This has been a real struggle and has meant having double bookings. This has been very frustrating at times. I am now working in a couple of projects for a school and an employment agency. Being able to produce functional reports has been problematic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LO

Leah O.

Owner/Massage Therapist

### "I have used Bookitlive for my business for many years and am extremely happy."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 29, 2017

Pros

The ease and convenience of use for both my clients and myself. It has reduced 'no- shows' and last minute cancellations and created allows clients and potential clients the opportunity to access an appointment 24/7, at a time that is more convenient and efficient for them.

Cons

I don't really have any cons. If I could provide any criticism it would be the ability for clients to easily cancel or modify an appointment via the reminder text, rather than the reminder email.. Everyone has a mobile and access to text, not everyone has access to email via their phone. I think this would really simplify this process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Margaret S.

Driving Instructor

Education Management

### "I've used this before but the parts I didn't know about were easy to set up, with help from Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 29, 2017

I didn't have to create a booking system myself. It was easy to link Bookitlive to my website and to also make Bookitlive look like part of my business in branding and colour themes.

Pros

I can easily see how my bookings are and make multiple types of bookings. It is easy for the customer to interact with. If the customer has used Bookitlive before they don't have to re-register.

Cons

when the customer makes a booking, if they want to reschedule it is not easy to see what the availability is. I tell them to pretend to make another booking so they can see my availability, then reschedule their current booking when they find a time that works for them. If the customer wants to reschedule it would be easier for them to have options of times and days available without going through the process I suggest.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Lynette B.

Nurse Manager & Principal

Health, Wellness and Fitness

### "A brilliant system, easily modified to accommodate my complex business needs. A+ technical support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2017

Flexibility Cost effective Great technical support

Pros

Incredible flexibility in appointment scheduling & number of clients per time slot. Far to superior to competitor products. Great options for client appointment reminders.

Cons

As my need for an online booking service are seasonal (Feb-May) I can go for many months not using the system. It can be tricky initially re-learning how to use the system, but is easy once it's all set up and used regularly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HF

Helen F.

Owner/Manager

Recreational Facilities and Services

### "All the features I was looking for, quick customer service that made set-up easy, & no upfront cost."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2017

Prepaid Bookings where I don't have to manually invoice and then chase. Less steps to our booking process. (We used to have 8 steps, that were wide open to human error as we were usually taking bookings while working with a horse). Less emailing to and fro with potential customers looking for availability for certain dates.

Pros

My customers love it. They say it's so easy to use, and they can check availability and make their booking any time they like.

Cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Danielle J.

GM

### "Quick and easy scheduling software that ticks all the boxes."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 17, 2017

Pros

I was able to customise to suit multiple resources across a number of services offered. It really took no time at all to setup.

Cons

They have only just recently added the functionality of customising email templates. This will be a great feature, but I haven't given this a test spin as yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2017

Let us know if you need any help setting up the html emails.

NS

Neridah S.

Proprietor

### "Fur Kidz Resort Dog Swimming Pool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2016

We run a low cost service to dog owners in the Perth metro area. We did not want to spend time taking bookings for the pool as it would have been reflected in the price which we want to keep low. I have used two other services which each improved our time efficiency but they could not offer the flexibility of this service. The first system was 'free' but there were add ons that started to mount up. There was a pay as you book option but it only offered 'bit coin' (is that even money??) and other off shore payment options. So bookings were pay on arrival - we had a very high 'no show' rate, which caused us endless frustration. The second system took payments via Australia Posts Secure Pay system. This was fantastic, we got paid in advance and the no shows reduced. In any case they didn't bother us any more. There were limits to the system such as customers could only book one appointment at a time, having to pay each time they did it. They couldn't change their bookings, so had to call us. There was no option for us to issue vouchers or give a bulk discount. Then, one day, we were advised that the system was closing down and would no longer be available. Panic stations! What to do? System three. Best thing that ever happened to us. Our customers can do everything on line. Payments can be made via Secure Pay, I can set up promotions, give bulk discounts, issue vouchers. Customers can change their bookings or call me and it is so easy to manage via my Dashboard function. Best of all I got first class service from the support staff in getting started. They phoned me and walked me through a quick hands on training session. It was brilliant. If you already have Secure Pay or similar set up it is a sinch to migrate to this system.

Pros

Huge amount of flexibility for both us as business owners and for our clients. Easy to operate. Professional support when you can't work it out. For us this easily pays it's way over and over and over again. Best of all is that I can now issue vouchers to our clients as a thankyou or to give them a frequent user reward.

Cons

None. I have not regretted moving to this system at all. It has eased my stress levels and made life so easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sandra G.

Ops Manager

### "Awesome for rock climbing Centres"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 29, 2015

I was looking for some reasonable priced booking & payment software for my new Rock Climbing Centre I was opening. After looking at how some Indoor Trampoline Centres were using bookitlive we decided to go with them as we could connect to our Merchant Bank account using SecurePay. This allowed both our online payments and our in centre payments to go to the one ANZ merchant account. we looked at other software and building our own but we could not match bookitlive's monthly subscription pice or their customer service. We were also able to brand the booking pages to match our website theme.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mark B.

Business Manager

### "A lot of market research led us back to bookitlive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 11, 2015

Drive for Life Driver Training has had a great experience with bookitlive. Our business needs are complex as we are not a typical driver training company. David took the time to understand us, and worked very closely with our accounts team over a number of weeks to ensure the back of house processes suited the internal financial requirements. This wasn't a small task as we are a not-for-profit enterprise with charity status; our financial systems are very tight and we work to a high level of scrutiny. David took this all in his stride. Operationally, I'm confident we are getting the best system - it's easy to use and customer friendly. All in all, the level of service, value for money and operational and reporting capability is the best I have seen - and I have investigated systems for driver training at great length.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Paul B.

Co-ordinator

### "A very good system for appointments and easy to manage."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

September 12, 2015

Save's a lot of time and frustration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Darren W.

Golf Professional

### "Solid software but limited options"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 8, 2015

Ongoing permanent bookings would make it more userfriendly and be more time efficient for my business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kat C.

Self Employed Photographer

### "I have been using this software for almost 7 years. I have always had great support in this time. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 2, 2015

All the funtions are at my finger tips. If I am ever unsure of the system I simply log an email and I have the answer or procedure in a very quick turn around time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Ben T.

### "Complete business package"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 29, 2015

Very easy to use, great for all of my booking needs and mailing list, and was easily customised to my slightly unusual business concept, the only service that I could find to do so. Prompt and helpful service any time I have an enquiry. Highly recommended.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SQ

Simon Q.

General Manager

### "Highly recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 26, 2015

We've been using this software for over 5 years and have built up a Customer database of over 10,000 clients. It's simply to set up and easy for our Customers to make their bookings. We've recently set the system up now with Paypal so that we can take payments as well as bookings. Our main use is for our customers to book up and pay fro afternoon teas, lunches and special events. We even started selling gift vouchers earlier in the year. Customer service is exceptional and you receive a very prompt response to any query. Highly recommended and excellent value for money

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CN

Caroline N.

Office Manager

### "We use bookilive for multiple Trampoline parks , we have been using this for the last 1 1/2 years"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 25, 2015

This online booking system has been great for processing customers once they come into the parks on the day , ques move quicker and a lot less irritated customers as they can get into the timeslot they desire as they have the opportunity to book in advance. Much better now also that we have the ability to book online with grabone vouchers and have added the family passes. Would be great if when adding notes to a customer already booked that the notes showed immediately under their booking not at the bottom ... For some reason when making a booking ourselves for a customer in bookitlive the booking will show under the business owners name and not under the customers details??

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FO

Finella O.

Manager

### " Difference between booking software and appointment software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 25, 2015

Booking software is much more than managing appointments. The automated process to bulk sell my fitness class packages and issue voucher codes for booking is fantastic. I now know the difference between a booking software and appointment software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2015

Contact us if you need any help setting up your promotions.

JB

Jacose B.

Center Manager

### "Best software ever for booking Indoor Trampoline Centers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 24, 2015

We now have 10 of our Indoor Trampoline Centers using bookitlive to process bookings and payments and it is just fantastic. If you run a Trampoline Center or other activity centre I highly recommend this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2015

We have an ongoing development pipeline so look out for ne functionality coming soon.

JM

Josey M.

Teaching Assistant

### "This software covers most of the basic requirements of a booking system"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 23, 2015

This application gives value for money considering the price at which it is offered. The support team actively clears most of the issues that comes forth. At time I have felt it would have been great if it had some more specific options which would suit our requirements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Calvin R.

Masseur

### "Bookitlive is a quick and easy system to use. It has everything you need for a schedulling program "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 22, 2015

I have a vision impairment and find it difficult to use certain programs/pages on the computer. This system is great, it's not too busy and booking in clients is quick and easy. My clients receive reminder emails and sms so there are no missed appointments. You can have a booking report saved from this system, ready to present to your accountant for end of financial year tax reviews.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 22, 2015

Lookout for Xero integration coming soon.

MB

Mary B.

Owner

### "Should have gone online years ago"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 22, 2014

I have been struggling with scheduling my driving instructors manually for year. I booked my kids at a local trampoline centre and found they were using bookitlive so I checked it out for myself. I discovered it was widely used to manage driving lesson booking across Australia and New Zealand so I jumped on board and wow I am now generating more revenue and saving heaps of time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Chris G.

### "Great software & easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 10, 2014

tHG has used BookitLive for a 5 years to arrange client meetings. We like the options to brand the page our own company's branding. the support team have been quick & helpful to assist us when we have had issues (usually at our end). They have even helped to set up some services & times for a small fee. We have client meetings in our office and from time to time we also have onsite meetings, Bookitlive has been great to manage our company's staff & their time. We find it great to also help with our monthly billing by reconciling the time allocated to clients. great software & support! tHG Team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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