# Zabbix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zabbix the right Server Monitoring solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews

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Zabbix

4.7 (111)

[View alternatives](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 28th, 2026

# Reviews of Zabbix

Ease of use

4.0

Customer Service

4.2

## Pros and Cons in Reviews

DG

Dawson G

Network and Systems AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years.

“Theres an absolute ton of templates that make the "cost of entry" quite low for the tranditional things you may want to monitor (CPU, Memory, Networking, etc) but allows for monitoring things that may be more complex as well.“

June 1, 2025

AZ

Amir Z

Software developerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Database structure. When i need to combine e.g. metrics from same interface alias, utilization etc... its real pain in the ass to get thousands of interfaces and all their metrics in one place.“

October 10, 2025

VM

Vedran M

Network engineerInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Im a Zabbix fan and I use it at my work for professional purposes and also in free time for DIY IoT projects.“

October 10, 2025

SW

Sam W

Infrastructure EngineerAirlines/Aviation, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Maintaining Zabbix in and of itself is more challenging, as a self hosted service, it is on the administrator to find modules or templates and these do not always work.“

January 20, 2025

RS

Rian S

Head of ITLuxury Goods & Jewelry, 201 - 500 employeesUsed the software for: More than 2 years.

“Not to mention they have some paid for training courses with certifications, which is awesome. If you spend the time to properly read up on Zabbix and get it setup the way you need it to, I promise you won't regret not paying for an off the shelf SaaS solution.“

October 17, 2024

Belmin K

ICT Specialist & ConsultantInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Some configurations might be difficult if you don’t read a lot of documentation.“

June 7, 2023

Hn

Harshad n

Technical Support ExpertInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Visual representation of data in the form of graphs is one of the best factor using this product.“

February 13, 2025

Gk

Gaurav k

Software EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Sometimes i will find the Zabbix documentation difficult to navigate or understand, especially for advanced use cases.“

April 24, 2023

## Showing most helpful reviews

Showing 1-25 of 111 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Glen N.  
IT Director  
Religious Institutions  
Used the software for: 2+ years

### "Zabbix is free and powerful"

July 24, 2025

5.0

It's great, definitely suggest it. If you are willing to learn a lot and maintain it yourself in exchange for having a free on-prem solution, I think the trade-off is worth it.

Pros

Zabbix is amazing. It's free open source software for monitoring IT infrastructure. I use it to track the health of my office laptops, router, network switches, everything. The web UI dashboard is easy to read and you can configure email notifications, which I have turned into helpdesk tickets for me to review by sending to my Helpdesk's email address.

Cons

It's definately a learning experience if you haven't used something like this before (which I hadn't). You have to learn about SNMP, managing the templates for the devices you want to monitor, setting up the hosts one-by-one for monitoring or using the scanner option and then tweaking what it finds. It's a lot to do at first but the reward is now I typically know about an issue in the office before anyone else even notices it, much less sends me a ticket about it. If you are multi-office it may be more than you want to undertake. Yes you can setup Proxies and connect them, but if you manage lots of locations you may want to look at something cloud hosted at that point? I feel the strength is managing on-prem with this solution.

Review Source

AM

Adrian M.  
IT monitoring services manager  
Information Technology and Services  
Used the software for: 2+ years

### "Event driven review"

October 9, 2025

5.0

Well, I am working with Zabbix for almost 4 years and I am happy that I can still be challenged by development of new templates for example. Also I am looking forward at zabbix direction in next 5 years, because observability is my main target right now

Pros

In my case - it was possibilities and a fresh look at other sides of IT, because in my sides IT was mostly described in 3-was - Networking, administer and also programming

Cons

I had problems with event driven triggers, im looking forward to make this issue a little bit better

Review Source

VR

Verified Reviewer  
Infrastructure Engineer  
Education Management  
Used the software for: Less than 6 months

### "Powerful tool"

February 10, 2025

3.0

A good product that is great in teh right organsation

Pros

Zabbix is a very powerful tool in the right hands

Cons

It's a steep learning curve to both install and configure Zabbix especially when you need to do custom sensors

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing Zabbix

We use both products but PRTG is a cost to the business, Zabbix being free can cover other areas freeing up budget for other areas.

Review Source

VR

Verified Reviewer  
Head Of Development  
Graphic Design  
Used the software for: 2+ years

### "Great free server monitoring"

November 29, 2025

5.0

I used Zabbix for around four years to monitor both our internal and client infrastructure across many cloud providers.

Pros

It's open source and very to deploy via Docker, with minimal agent setup on the individual host machines

Cons

There's a little bit of a learning curve compared to the paid for services but there's plenty of community support and documentation.

Alternatives considered

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)

Reason for choosing Zabbix

Cloudwatch was very experience in comparison

Review Source

MA

Mika A.  
Systems Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "You gotta love zabbix"

October 10, 2025

5.0

Excellent. If something doesn't work, the reason is almost always between the keyboard and the chair.

Pros

Very easy to get started, will scale from home monitoring to global scale. No need to know much about monitoring, you can go far with "learning on the go". Possibilities are almost endless, you will run out hosts first. Zabbix is free for life, so getting started and seeing if it would fit your requirements is easy and risk free. No time limits or stripped features! Zabbix community is excellent. You can extend your expertise with the community forums. It's easy to get involved, too. Getting certified is an option as well.

Cons

Local installation requires some database, which makes it a bit more complicated than simple clicking, but the Cloud version fixes that, too.

Review Source

MD

Mateusz D.  
IT Monitoring Architect  
Information Technology and Services  
Used the software for: 2+ years

### "IT Monitoring Architect"

October 9, 2025

5.0

I'm Zabbix Certified Trainer with ~10 years of experience. I provided a lot of implementation of Zabbix in more than 30 enterprise customers.

Pros

That this is a open source software which are listening its own community. I personally provided one feature which was included to Zabbix 7.0 LTS. So that was nice :)

Cons

Visualizations are quite not flexible. It could be more complex and it should provides transformations of colected values.

Review Source

VM

Vedran M.  
Network engineer  
Information Technology and Services  
Used the software for: 2+ years

### "My review of zabbix"

October 10, 2025

5.0

Im a Zabbix fan and I use it at my work for professional purposes and also in free time for DIY IoT projects. I often recommend Zabbix to everyone who needs to monitor any kind of information, not just IT related.

Pros

I like the fact that its open source and adjustable for my needs. I can create my own modules and changes as I or as my users want.

Cons

Lack of some features like filtering information that has entire data overview and often official documentation is not enough. I love to se real examples how to do something and not just raw docs.

Review Source

JS

Jens S.  
Tech  
Railroad Manufacture  
Used the software for: 2+ years

### "Zabbix can do anything"

October 10, 2025

5.0

It is very good and I think it is the best monitoring program right now. Much better than SCCM or WhatsUp Gold.

Pros

The ability to monitor anything. If something can output something you can get it into Zabbix and alert on it!

Cons

Be able trigger an alert on discovery and not after first the time it gets a value. It would be very nice to be able to trigger on discovery.

Review Source

AZ

Amir Z.  
Software developer  
Information Technology and Services  
Used the software for: 2+ years

### "Good and Bad"

October 10, 2025

5.0

Developing custom UI for zabbix problems, where customer wanted specific UI. And developing custom reporting tool.

Pros

Customizability, where I can monitor every single thing my mind can come up with. Just script and output what i need and im good.

Cons

Database structure. When i need to combine e.g. metrics from same interface alias, utilization etc... its real pain in the ass to get thousands of interfaces and all their metrics in one place.

Review Source

TM

Tomislav M.  
Head of section  
Telecommunications  
Used the software for: 1-2 years

### "Head of section"

October 10, 2025

5.0

Great, Zabbix relaly helped managing and monitoring HT IP infrastructure. With local intetgrator SedaIT and lot of custiomization on reporting part

Pros

Opesnosource ans possibilities to devlop thing foe local needs

Cons

Searching the network interfaces, and default results for dashboards.

Review Source

JH

Justin H.  
CTO  
Education Management  
Used the software for: 2+ years

### "Arguably the best open source monitoring tool on the market today"

January 6, 2025

5.0

Fantastic tool that is setup to monitor and alert on all our hosts and APIs.

Pros

Beats many/most SaaS monitoring tools with zero cost as an open source platform. Has a native agent for many OSs that can be deployed easily. We use Zabbix to monitor our systems in a data center and cloud all with a single dashboard. Can be extended to use Web Scenarios which will performance monitor systems/connectivity, too. Probably the best open source tool for monitoring on the market.

Cons

You need to host it yourself and setup does take some time to get all systems monitoring and dashboards created. (The tool does have a find feature so it will auto import most systems on your network or VPC so that gives a good starting place).

Review Source

SW

Sam W.  
Infrastructure Engineer  
Airlines/Aviation  
Used the software for: 2+ years

### "Great product, contends with many of the paid alternatives - my go to for monitoring"

January 20, 2025

5.0

Great, it's easy to deploy, and very intuitive. A great community to help as well and you're able to meet all your business needs for monitoring and dashboarding in one centralised product.

Pros

The most effective monitoring solution you can get for free - Great integrations and dashboarding, with some very advanced features such as dynamic dashboards and alerting.

Cons

Maintaining Zabbix in and of itself is more challenging, as a self hosted service, it is on the administrator to find modules or templates and these do not always work.

Review Source

Wolfram P.  
Systemadministrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Great and Easy Monitoring"

May 4, 2024

5.0

Pros

Super easyy but very customisable dashboards, wich can be shared very easily amongst Teammembers

Cons

Probably the Learning-Curve with setting up Dashboards. I am missing some Tutorials, but thats stuff Third Partys uploaded to Youtube

Review Source

Viktor N.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "A must for monitoring services"

June 8, 2023

5.0

Zabbix takes time to set up and learn, but it's worth it. Once set up, it will monitor, alert you, and perform actions to ensure your services are up and running. It's great!

Pros

Zabbix is open-source, and you can use it for free. So there's no excuse not to use it. It's very comprehensive so you can do almost any type of monitoring. We monitor various services, such as Nginx, MariaDB, etc. Plus, we can set up custom monitoring to keep an eye on things that are unique to our needs. Zabbix can also perform actions/commands, so you can set up a monitoring and response system to ensure your services are up and running.

Cons

Zabbiz is feature-rich, but that comes with a steep learning curve. It's not bad if you know what you're doing, but it can be a bit of a challenge for beginners.

Review Source

VR

Verified Reviewer  
Devops Engineer  
Computer Software  
Used the software for: 1-2 years

### "Easy to userstand the features"

April 14, 2023

5.0

Pros

I can easily integrate all types of operating systems into Zabbix and track things like server load, CPU utilization, ssh alerts, and much more.

Cons

Although I like all the features but Zabbix 5.0 is more stable than others.

Review Source

Cesar Enrique P.  
PROJECT MANAGER  
Telecommunications  
Used the software for: 2+ years

### "Zabbix a useful and easy to use tool"

October 13, 2023

5.0

We quickly required a tool that would allow us to monitor network devices at the Latam level, we used a demo and it was excellent, so we decided to purchase it.

Pros

The tool has a very simple and intuitive handling so it is not complicated to implement or operate it

Cons

many people use it as a free tool and have generated a bad reputation but in reality there is Zabbix Licensed that has many more functionalities

Review Source

Abhinav K.  
Sr Software Integrator  
Computer Software  
Used the software for: 1-2 years

### "A complete Automation Monitoring Solution for DevOps environment "

March 25, 2019

5.0

We are monitoring the complete infrastructure with the Zabbix and implementing it with each new project we are working on. The agentless monitoring provides the advantage on some hand where installing of agent is not easy or possible. The newly designed web interface is user friendly and help in implementing and deploy with ease. Dashboard also provide the push notification to right user group about its issue and monitoring engineer can detect the root cause of the issue.

Pros

The new Zabbix 4.0 has significantly enhanced the dashboard and other graphical widget. The newly design time module selection also allows the word syntax for faster access to the metrics. Zabbix provides the mutiple modes like Kiosk mode & compact mode view to present the data in more efficient way. Zabbix 4.0 come with the new tag based permission which gives the flexibility to manage the access to user group. Zabbix community is increasing rapidly as it provides the complete open source enterprise level monitoring.

Cons

The only lack I find about Zabbix was documentation and lack of other online content, but after implementing it I find the official documentation is fair enough to implement as the pre-configure template are easy to deploy.

Review Source

OG

Omar G.  
IT Server Administrator  
Plastics  
Used the software for: 1-2 years

### "Very good Tool to monitor almost everything everything in one place"

July 17, 2019

5.0

Easy Installation Implementation takes time. Adapting it to your environment and customizing it also requires some time, but in the end, it's something that's going to help save you from checking device by device. My experience has been very good, I have used many monitoring tools that have also been good but this is the one that has convinced me the most. It requires time for implementation but it is understood that it is a free tool.

Pros

I implemented the appliance with Ubuntu and if you follow the manual the installation is simple. A variety of monitoring resources can be added and triggers can be customized according to your needs. The dashboard gives you a very wide view of all the computer resources and gives you the possibility to prioritize in a more efficient way. You can create your own maps, review detailed graphs of resources, create macros and view the online information of all devices. In general, it is a very useful tool.

Cons

It takes patience and time to adjust the triggers so that it only shows you the problems that really exist in the infrastructure but once you adapt it to your needs becomes an ally to be aware of the resources and be able to react in time. When a problem arises with the tool, there aren't many forums and it requires you to invest time in finding the solution. In almost a year and a half that I have using the tool I have only had the monitoring stopped for a few hours because the service stopped, I found the cause looking in the forums and I could solve the problem.

Review Source

pD

prashant D.  
Devops Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Real Time Monitoring with Zabbix"

March 17, 2023

5.0

Really helpful in Dev-ops provides all inbuilt templates need to some changes in templates and apply in hosts production environment.

Pros

Graph feature is awesome to share the actual incident duration with clients.

Cons

Need to give auto remove notification of last two months.

Alternatives considered

[Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)

Review Source

Max S.  
Director, Customer Success  
Computer Software  
Used the software for: 2+ years

### "Essential for SLA & security monitoring"

March 12, 2019

5.0

We've implemented Zabbix monitoring more than five years ago, and extended it nearly to all areas of our IT operations: it helped us to proactively identify and fix problems before our customers face those issues. With the help of Zabbix, our SLA is close to 99.997% (2018).

Pros

\- Extensibility: you can add your own triggers and monitor nearly any aspect of nearly any system; - Integration with notification mechanisms (Slack, SMS, Telegram, Email) allows to deliver warnings to responsible person and eliminate the issue; - Affordable and widespread solution: you'll have no issues finding personnel to configure and support the solution in-house.

Cons

\- The solution might look overwhelming to non-tech people at first, but it's still ergonomic.

Review Source

Todor T.  
Technical Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Seamless one-stop for any monitoring"

April 20, 2021

5.0

For a cloud monitoring system, including custom processes and polls, it has proven useful in both monitoring and administration.

Pros

The customization of triggers. Easily configure any trigger like a watchdog for any process, event or other. Fast email delivery, integration with other collaboration tools. Fresh and clean dashboard (also configurable).

Cons

A more interactive dashboard. While you are watching it, there are intervals of refreshing the data, but I couldn\`t find anything less than 15 seconds. Which, in all honesty is fine, but in a fast paced environment, it would be useful to have it "live-stream" without any delay. Especially in networking aspect.

Review Source

Will E.  
Head of IT Operations & Support  
Internet  
Used the software for: 2+ years

### "A useful tool for monitoring infrastructure if costs need to be kept to a minimum"

January 22, 2018

4.0

Pros

Easy to install agent which can be installed on 100's of client servers. The zabbix agent has low memory usage, so it can be installed on low spec web servers. The ability to create custom metrics and setup different triggers and notifications is great.

Cons

Ease of use isn't great and it takes a long period of adoption to get your head around how items, triggers and notifications work. The error messages you receive aren't particularly user friendly and are more suited to developers rather than operations teams. Housekeeping doesn't stop us ending up with huge database tables in Zabbix.

Review Source

VR

Verified Reviewer  
Second Line Support Engineer, Product specialist and Team Leader  
Information Technology and Services  
Used the software for: 2+ years

### "Great for free and extremely powerful"

July 17, 2017

5.0

So to start off, it's tricky to complete the initial setup. Once setup, great for cloud monitoring and data logging. There's 100s of pre-built sets of monitoring for linux and windows. We use this to monitor 100+ individual SQL instances and 8+ Windows cloud servers.

Pros

Very powerfull once configured Lovely php based gui Almost infinate amounts of host templates to import User based views, also via LDAP Alerts Network maps Graphs (for the managers)

Cons

Tricky to perform initial installation Some templates may require 3rd party plugins from github

Review Source

MI

Mohammad I.  
Network Security Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent free to use monitoring solution"

August 17, 2020

5.0

This monitoring solution with excellent dashboards with great in depth data and alerts on your email provides a worry free network operation.

Pros

If you want to monitor your network with a free available product then this one is easy one to go with. You can monitor your firewall, switches, load balancers, UCS servers, VMware servers and other snmp based devices using there respective templates.

Cons

If you don't know Linux, you will face a hard time while installation, but there are many youtube videos which will assist step by step installation.

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing Zabbix

Zabbix is free.

Switched from

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Zabbix is free.

Review Source

Eunice E.  
Senior software Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Zabbix the most Delectable, profound and Omnious website monitoring Tool."

July 1, 2022

5.0

The tool prevents my servers storage from running out of space and it is flexible as it keeps on evolving and adding new features to meet all our needs.

Pros

It makes it simple to monitor and track network performance. It instantly sends alerts incase there is a problem with our servers. It can be gotten for free.

Cons

The tool meets all my need for me to find a dislike.

Review Source

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