# Page 4 | JobAdder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is JobAdder the right Recruiting solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135918/JobAdder/reviews

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JobAdder

4.4 (161)

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Last updated March 20th, 2026

# Page 4 - Reviews of JobAdder

## Showing most helpful reviews

Showing 76-100 of 161 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Darryl W.  
Senior Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Custom Data Extract by JobAdder"

November 3, 2016

4.0

I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.

Pros

Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Cons

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

Review Source

pB

paul B.  
Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "The Software continually freezes and they seem to do nothing about it"

November 24, 2017

1.0

Pros

It used to work pretty well. You used to be able to call someone if there was an issue. It integrates well with job boards when it is working.

Cons

The constant freezing which stops us operating as a business. You can't get anyone at the company to call you. Issues never resolved.

Review Source

MS

Martin S.  
Office Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great product with great support"

March 18, 2016

5.0

Pros

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions. What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

Cons

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.

Review Source

󾇣☆Stuart R.  
👀 You Looking For Recruitment Software? Applicant Tracking Systems? 🙂  
Computer Software  
Used the software for: 2+ years

### "null"

May 11, 2017

5.0

Review Source

TS

Travis S.  
President  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Why I use JobAdder CRM"

July 14, 2016

4.0

Pros

It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.

Cons

While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)

Review Source

YS

Yuri S.  
Head Of Operations  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "It was great. Easy to use and navigate around"

April 20, 2018

4.0

Better recruitment management.

Pros

It's so easy to manage all the resumes we have collected from other job boards. Very user friendly.

Cons

I think the part where it parses and decodes resumes. The system struggles in this area. I think it needs improvement especially in decoding resumes in PDF format.

Review Source

MS

Matt S.  
  
Accounting  
Used the software for: Less than 6 months

### "JobAdder: Simply the only choice for Recruitment Managment Software"

May 15, 2014

5.0

Pros

JobAdder's intuitive, clean design makes the software easy both to learn and operate. This assists both in training users and encouraging consultants to use the software to comprehensively record activity. The team is consistently looking for ways to innovate their service offering through product augmentation and integration with other key software used by our business. Thirdly, JA's customer service is second to none. The customer service team's knowledge of the product, eagerness to help, and professional manner ensure any inquiries are actioned immediately! Finally, the customizability of the software is excellent. After using two clunky "out of the box" RMSs, having something that is built around the needs of our business is a breath of fresh air. JobAdder is one of a small group of businesses that I would recommend without hesitation.

Cons

N/A. JobAdder always listen to our feedback and regularly integrates that feedback into their products development.

Review Source

TP

Tom P.  
Manager, Telco  
Human Resources  
Used the software for: Less than 6 months

### "Superb "

October 13, 2020

5.0

From start to implementation it's been a breeze. I have used 5 different recruitment software solutions and this is by far the best. Beats SFDC based Bullhorn solution hands down.

Pros

Intuitive, easy to use and slick interface. Adding companies, adding candidates, logging calls and tasks, assigning to colleagues etc, all so easy

Cons

Reporting could be easier but it's good nonetheless. There's really nothing else to dislike. It's very good to use.

Review Source

PH

Patrik H.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "JobAdder as an ATS"

November 13, 2015

4.5

Pros

I like the added features like the plugin for social and JA for Gmail. Integration of several third-party services and candidate sources is probably the biggest time saver for any ATS, in my experience that biggest gripe users have on ATS products is that they often act a bit as a walled garden and so much time is spent on data entry which is a huge waste of time for any organization.

Cons

I think the product can act smarter features and help with decision making based on the data available from the database. The email function could be improved like for example having automatic follow up emails and maybe a dashboard showing any replies our unanswered emails to help recruiters keep track of their process and knowing what actions need to be taken on a daily and weekly basis.

Review Source

BS

Becky S.  
Operations Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great for getting organized"

February 16, 2018

5.0

Overall great if you're looking for your first program and want to get everything under one roof.

Pros

This software program has all of the basics that you need to get everything under one roof. Great way to get organized and keep you team updated. User-friendly and pretty easy to pick up on. We're a few weeks in, but we're happy we went with this program so far. The client portal is really nice!!

Cons

Getting everything up and going is a bit of a hassle-- there's lots of tips and great customer service, but you have to figure out what you all need and set it up yourself. The outlook add-in doesn't work if your emails are through Live, and their application form and text system could use a bit more work to be the most user-friendly. But overall a great system.

Review Source

pT

pankaj T.  
IT Recruter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "JobAdder Review"

April 4, 2018

4.0

Pros

As we all know Jobadder is a cloud based tool so you can easily access any candidate from anywhere.Its quite fast and smooth as compared to other cloud based tools in the market ,Job adder makes more sense with its realtively fast response and fast resume fetching abailitites

Cons

Though job adder is good at certain things it needs some some more automation like workable where you can import a candidate and workable would search for more information online which is not there in Job adder , you have feed stuff manually.

Review Source

dL

debbie L.  
director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "okay but not as easy as other programs"

August 13, 2017

3.0

I like to be able to see things easily i don't need all the fancy bells and whistles - i like to be able to search for candidates by skills , link clients, candidates into jobs, and be able to see open jobs easily. I liked the format of the old fastrack - they have now deleted and brought in a new system which is awful so had to change to job adder which is not as good as the old fasttrack

Pros

Linking jobs to candidates , clients to candidates linking. - it holds all the information that you require.

Cons

I dont find it straight forward a bit complicated. Finding applicants and seeing what jobs you have open and what stage those jobs are at is the main feature that recruiters look for in a program. I dont feel that job adder does that as good as the old fastrack system does - not the new version

Review Source

AW

Aaron W.  
CEO  
Staffing and Recruiting  
Used the software for: 2+ years

### "Establishing my business around JobAdder"

March 29, 2016

4.5

Pros

Jobadder is a progressive, intuitive, and most importantly, evolving Recruitment System. Brett and the team have done a great job, with top customer service, training, and a proven track record of listening to the market.

Cons

UI is strong, however I can see a time in the next 12-24 months where it may fall behind newer products. This is a huge opportunity for JobAdder to stay in front if they get onto it early. . .

Review Source

SG

Stewart G.  
Owner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "JobAdder - Great system but still a few bugs"

March 7, 2016

3.0

Pros

The product is simple and easy to use and accessible from any device which is very handy.

Cons

I have suffered with instability issues with the system often crashing causing frustrations. Saying this, the last time that this happened I was contacted directly by the CEO Brett who took the time to explain what the issues were and what was being done to resolve them which made a big difference to me.

Review Source

Response from Job Adder

March 9, 2016

Thanks for your review Stewart. We have since spoken on the phone and we really value your input and your business. If we do nothing else this year we aim to turn you into a raving fan. Thanks, the JobAdder team.

AN

Aravind N.  
Partner  
Computer Software  
Used the software for: Less than 6 months

### "Jobadder - VMS"

August 22, 2018

3.0

Pros

Basis job add publication and submission, I have subscribed for ATS and VMS. ATS looked good with usable functions and have no complaints.

Cons

Lacked basic functionality required for any VMS. - Cannot capture candidate email/phone details - Does not support decimals on amount/fee fields - No edit option for the vendor to make any corrections or updates to the submissions - Rates submitted by one vendor/agencies for candidates is visible for all other vendors/agencies - Any updates on the status of the candidate on ATS is not updated back on VMS I am absolutely unhappy with my decision to go with jobadder and I will recommend that you clearly evaluate before you signup.

Review Source

BW

Ben W.  
Recruitment Coordinator  
Human Resources  
Used the software for: 1-2 years

### "Exceptional support!"

September 8, 2015

5.0

I run a blue collar supporting businesses Australia wide. We specialise in the electrical industry so we needed a system fully customisable to our unique needs. JobAdder has been excellent for this and we have won business because we can show to our clients how in depth we go in the recruiting process. The support we get from the team at JobAdder is exceptional! they are always there to assist us and they have some great ideas, they feel like part of my team. Love them.

Review Source

AT

Austin T.  
IT Consultant  
Computer Software  
Used the software for: 1-2 years

### "I love reporting statistics"

February 9, 2017

5.0

I am very impressed with the User interface of this application. The report and the visual statistics are best here. The graph shows a very easy to understand format to read data. Helps greatly with recruitment.

Review Source

VC

Vivien C.  
Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Excellent product for recruitment with lots of room for improvement"

November 20, 2015

3.5

Pros

It's very user-friendly, making it easy to grow the database with insightful information, update and process transactions.

Cons

Response has been sporadic and very slow in the last few months. Response time is crucial to our business and this has been frustrating. Certain functions don't work well eg. linking candidate and client records together is necessary but the contact details sync when they shouldn't as work/home phone and email details have to be kept separate. This concern has been acknowledged but not actioned.

Review Source

Phillip Q.  
Web Developer  
Internet  
Used the software for: 1-2 years

### "Newly designed UI looks great!"

January 17, 2019

5.0

Pros

There is a recently released UI which looks very nice

Cons

It's difficult to customise to your own business needs and if you have more than one business to post jobs for, you need to switch accounts in the account settings page which can be quite annoying.

Review Source

PS

Paul S.  
Owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Awesome, a great piece of software!"

March 7, 2016

4.5

Pros

simplicity and ease of use. always very friendly staff and support

Cons

No much... wish Linkedin integration would happen, especially CVs being automatically uploaded.

Review Source

BN

Braxton N.  
Founder  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "JobAdder is a waste of time/money"

October 1, 2019

2.0

Pros

The customer support is nice and they try to be helpful with a very poor product.

Cons

This product offers zero functionality that will help a business. There is no hiring manager portal The platform will not integrate with google calendar and it will not send calendar invites It is impossible to tell which candidates are on which job The UI is inconsistent and there are constant updates that make the product so difficult to use

Review Source

ST

Simon T.  
Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good to be back with JobAdder"

March 9, 2016

5.0

Pros

Ease of use, intuitive navigation, not too complex nor too simple, great job board integration, constant improvements being made, excellent support.

Cons

No significant complaints here. Integration of candidate and client records when they are the same person would be a nice-to-have but I understand there are technical reasons preventing this.

Review Source

MD

Matt D.  
IT Director  
Computer Software  
Used the software for: 6-12 months

### "Hosted application to post internal Jobs"

February 9, 2017

5.0

JobAdder helps to post internal jobs for our company on it's hosted cloud environment. Candidates are able to apply easily and send us additional information about their interest and experience. It helps gather all info about the candidate in the database which can be managed easily.

Pros

Good for managing our online job posts.

Review Source

CJ

Carrie J.  
Recruiting Manager  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use and intuitive"

September 15, 2016

4.5

Pros

JobAdder is very intuitive and relatively easy to use. The set-up time is negligible and the support staff are very easy to deal with. The best part of having JobAdder are the webinars and the support chats - it makes for a great user experience. The subscription is a monthly or annual one and is per user as opposed to number of jobs, which made it very easy to adopt and incorporate this ATS. The hiring managers too are pleased with the ability to get CV submissions and comment on the candidates CV.

Cons

This product is very customisable and easy to use, but in saying that, there might be a couple of ways of doing each process and if you're working in a team environment as opposed to a 'Sole charge' recruiter, it might pay to define what the process is going to look like as you can do the same thing a couple of different ways, so you'll need to ensure that you're on the same page especially if you want the reporting (which is another awesome feature) to work well.

Review Source

KS

Kevin S.  
Executive Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Good option for small recruiting agencies"

November 27, 2018

4.0

Pros

Pretty user friendly platform, all online so it is accessible wherever you are. Strong network of job board integration. Lots of reporting options.

Cons

There is no free trial, but they do offer a demo version that's not live. It gives you a decent idea of the usability of the platform but it would be nice to set it up live so you can get a true feel for using it before committing.

Review Source

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