--- title: "CSG Forte Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CSG Forte Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/135920/Forte-Payment-Systems/" page_type: "product" language: "en" --- # CSG Forte Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CSG Forte ## What is CSG Forte? CSG Forte offers merchants and partners a broad range of payment solutions, including credit card processing, ACH/eCheck origination, check verification, check recovery, card account updater, bill presentment and payment, point of sale terminals, integrated checkout forms and more. Through superior customer service and a modern payments stack, CSG Forte is dedicated to helping organizations of all sizes optimize revenue, increase efficiencies, reduce PCI scope and mitigate risk. ## What is CSG Forte used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Top alternative Featured Overall rating Based on 87 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 6% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CSG Forte?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.csgi.com&name=CSG Forte) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CSG Forte 4.5 (87) VS. [4.6 (3,369)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (87) Ease Of Use 4.5 (26,574) Value For Money 4.4 (82) Value For Money 4.3 (20,416) Customer Service 4.4 (81) Customer Service 4.2 (20,674) ## CSG Forte alternatives [4.2 (144)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.7 (35)](https://www.capterra.com/p/149107/Virtual-Terminal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 66% of reviewers rated it above 4 stars [4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,596)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135920/Forte-Payment-Systems/alternatives/) ## FAQs about CSG Forte Overview ### What problems does CSG Forte solve? CSG Forte solves manual payment collection, repetitive invoicing, and recurring ACH scheduling headaches by automating payments and offering customer-friendly self-service options. It also reduces downtime, transaction errors, and integration confusion with responsive technical support and reliable processing. Finance teams, property managers, small businesses, and developers benefit most. Answer based on 44 reviews Overview ### Which roles and teams benefit most from CSG Forte? CSG Forte is most used by business owners, presidents, CEOs, and executive directors who need reliable payment processing and cash-flow visibility. Finance and operations teams, including CFOs, bookkeepers, accounts receivable staff, and office managers, use it to collect payments, reconcile transactions, reduce manual work, and support day-to-day billing workflows. Answer based on 87 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is CSG Forte built for? CSG Forte is used by government agencies, property management companies, insurance providers, healthcare organizations, retail businesses, utilities, software vendors, and enterprises, with reviewer adoption led by small businesses at 90%. Its top industries are Real Estate at 11%, Financial Services at 10%, and Government Administration at 9%, primarily for payment processing. Answer based on 87 reviews Features and Usability ### What are the key features of CSG Forte? CSG Forte includes core payment features like ACH payment processing, credit card processing, recurring billing, and online payments through a client portal or virtual terminal. Differentiating capabilities include bank account verification, fraud detection, API and accounting integrations, plus real-time reporting for tracking transactions, deposits, and customer payment history. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does CSG Forte integrate with? CSG Forte integrates with Zoho Books and Zoho Invoice for ACH payment processing and payment posting, based on reviewer-confirmed use. Official catalog listings also show connections to Zoho CRM, Accela Building, AccountEdge, GovOS, Edmunds GovTech Parks & Recreation, and Rentec Direct. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on CSG Forte? CSG Forte offers live online sessions, webinars, documentation, and videos to get teams started. Reviewers describe the Virtual Terminal and basic tasks as quick to learn for regular users, while occasional users, nontechnical staff, and admins handling setup, checkout implementation, or website connections may need more trial and error. Answer based on 14 reviews Getting Started and Support ### What customer support options does CSG Forte offer, and how do users rate the experience? CSG Forte offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and easy to reach, with quick issue resolution and helpful onboarding. Some report early setup confusion, occasional slower responses, and difficulty getting clear answers in more complex account or technical situations. Answer based on 44 reviews Features and Usability ### How well does CSG Forte handle payment processing? CSG Forte makes payment processing straightforward for many businesses, especially teams taking ACH and online payments. Small business owners and finance teams often value the easy setup, flexible payment options, and clear daily transaction tracking, though some mention slower funding, delayed decline notices, and integration or checkout setup issues. Answer based on 29 reviews Features and Usability ### How does CSG Forte handle bank account management? CSG Forte supports bank account setup, verification, and ACH drafts in one place, which many finance and operations teams find practical. Users often like the reliable verification service and automatic deposits, but some report long funding times, limited deposit controls, account holds, and extra manual work with certain accounting or donor systems. Answer based on 19 reviews ## Features AI summary Based on 17,379 Payment Processing reviews Capterra reviewers point to these as the top priorities when choosing payment processing software: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) CSG Forte supports all three features buyers value most: Data Security, Online Payments, and Debit/Credit Card Processing. Together, these capabilities help businesses protect payment data, accept transactions through digital channels, and process card payments reliably, allowing teams to manage collections more efficiently and support a smoother customer payment experience. Data Security 4.9 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Payment Fraud Prevention 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Payment Processing 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Real-Time Data 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Receive data and information in real time CSG Forte 51 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contactless NFC: Near-field communication method to share data and process contactless payments - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Fraud Detection: Identify and prevent suspicious activity - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Mobile Card Reader: Hardware device connected to smartphones for processing payments - Mobile Payments: Clients can submit payments via mobile devices - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.3 (87) 4.3 Based on 87 reviews ## Pricing Value for money 4.4 (82) [View pricing plan details](https://www.capterra.com/p/135920/Forte-Payment-Systems/pricing/) Credit Card 2.95% + $0.25 per transaction ACH 1% + $0.25 per transaction Value for money 4.4 (82) 4.4 Based on 82 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[ AccountEdge](https://www.capterra.com/p/222114/AccountEdge/)[ Accela Building](https://www.capterra.com/p/181007/Accela-Building-Permitting/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (81) 4.4 Based on 81 reviews ## User reviews Overall rating 4.5 Based on 87 reviews Filter by rating 5(61) 4(17) 3(4) 2(2) 1(3) Mentioned topic Sorted by most recent JK Judy K. co-owner Construction ### "5 stars for customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2026 I am very satisfied with the set up guidance I received when converting our company data to new accounting software, linking our bank account and creating a CSG Forte merchant account. Pros CSG Forte customer service is one of the best I have experience over 35 years of running a small business. The representatives are knowledgeable, courteous and easy to reach by phone. Response time via email is prompt as well. One representative (\[sensitive content hidden\]) went so far as to set up a three-way call with the accounting software I use to clearly and succinctly explain a programming modification that would change what was displayed when a customer clicked the payment link in an emailed invoice so that the end user truly would have control over which payment options to present to customers. The programming change was recently implemented by the accounting program, all thanks to CSG Forte's customer service representative. Cons Multiple ACH payments made the same day combine into one bank deposit, and then there's a bit of detective work required to confirm which invoices combined to make that total. Individual payments are visible in Forte, of course, and those individual payments are seen in the accounting software, but the intermediate step - the bank deposit total - presents a lump sum. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QB is WAY too expensive and keeps increasing their prices. We only have 2 employees and were paying more than$500 annually for payroll software in addition to $16/month to write 2 paychecks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VA Vaishnavi A. Software Developer Legal Services ### "Payment Integration review as a developer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 Smooth, easy to understand the documentation. Dex portal is easy to navigate. Overall it was greate. Pros Customer support and open to suggestions. Very friendly and readily available. Faster resolution of issues/support. Cons Website can be more user friendly, it is fine but always scope for improvement. Sometimes it flickers . Also, some mistakes in documentation(w.r.t. rest api integration). Otherwise it is fantastic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kacie R. COLLECTOR Government Relations ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 We have had Forte for years and not once had any issues that couldn't be quickly fixed. Most companies need to work on customer services response times, but we've never had an issue. Pros Customer Service is top notch. Equipment provided is easy to manage. Payment processing is simple, transaction fees are minimal, easy to operate, and reporting is easy to follow. Cons I don't feel I have any cons about Forte. Processing is simple and if any issues arise, they are resolved quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA April A. Collector of Revenue Financial Services ### "Forte is amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2025 Using Forte is always a good experience. We have never been disappointed - the program is very efficient and user-friendly. Any questions we have are always promptly answered and explained. Couldn't be happier with Forte. Pros Forte is very user friendly and the customer service is always quick and efficient! Cons No complaints at all - Forte is an excellent asset for our day-to-day work. We have been fortunate to only have good experiences with Forte. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tammy K. Treasury Manager Government Administration ### "Great Payment Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 CSG Forte is an excellent partner. I would highly recommend. Pros The ease of use, reporting tools, and responsive customer service. Cons None that we've encountered, all has been positive. Any questions or concerns are immediately addressed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rich C. Product Support Real Estate ### "Satisfied customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 Overall satisfied. Pros Forte support is always doing their best to help every time we requested something. I always appreciate in every effort was done. Cons I can't tell of any lease to feedback about Forte. Overall experience is always at it's best and I can't complain about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Danette B. Accounting Real Estate ### "Good deal for what it offers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 22, 2024 Good for what it offers - our company needed tenant payment interface Pros Onboarding was easy to use and food for customers Cons It was not able to interface with our property management system to post tenant payments Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Katherine F. Operations Marketing and Advertising ### "Worst sales and onboarding process I've ever been through" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 30, 2023 I am a complete loss as to how this business acquires any customers. If it wasn't our only software option for our needs I would have ditched the process 4 months ago. Pros It is the only tool that processes CAD ACH and integrates with Maxio Cons The sales process was VERY lengthy, the underwriting approval process was confusing and slow, the onboarding support was non-existent. I reached out to Forte on May 17. At this point on Oct 30 I still am not sure whether we have been set up on the system. We got an automated email from the processing dashboard but it has no functionality and no-one from the team has reached to let us know if our application was successful, or responded to my emails. Reasons for choosing CSG Forte It was the only software that could complete our ACH processing needs while integrating with our new billing software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2023 Hi, Katherine! We apologize you had a poor experience, and we appreciate you bringing this to our attention. We are always looking for ways to improve the experience our customers have with CSG Forte. Representative from our team have reached out to you directly to help resolve this issue and learn from your experience. We appreciate your business and look forward to delivering excellent service moving forward. MM Michele M. Corporate Accounting Manager Financial Services ### "Banking information validation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2023 I would highly recommend for any company that would need to verify banking information, process transactions securely, and minimalize chargebacks. Pros We like the real time data and the easy-to-use application. Cons The only item that I could say would be a faster response from support would be a benefit but we really have not had any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tim C. CEO/Owner Real Estate ### "Great service and functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 CSG Forte allows me to schedule and process a large quantity of ACH transactions cost effectively and accurately. Pros I process hundreds or ACH transactions each month; I appreciate how easy it is to schedule recurring transactions. The very few times I've had issues the team is there to help me solve my problems quickly and painlessly Cons My only real complaint is the amount of time it takes to clear an ACH transaction; in these days of instant money transfers it would be nice to have quicker ACH clearing without a big price premium. Reasons for choosing CSG Forte Reliability and reasonable cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135920/Forte-Payment-Systems/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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