Pathable

Pathable

4.5 / 5 25 reviews

Who Uses This Software?

Conferences, tradeshows, expos, meetings, events, annual meetings, virtual events, expositions, associations


Average Ratings

25 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $800.00/one-time
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Pathable
  • pathable.com/
  • Founded 2008
  • United States

About Pathable

Pathable is an app for Conferences, Trade Shows & Events. The App has many robust features including, but not limited to: Online Agenda Attendee, Speaker Exhibitor & Sponsors


Pathable Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties

Pathable Reviews Recently Reviewed!


I've used Pathable for several conferences, and find that it's an excellent networking tool.

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is quite easy to find other attendees, whether searching by first or last name, company name, attendee type, keywords, etc. The appointment scheduling process also works fairly well, as does the communication function.

Cons: Some attendees choose not to complete their profiles, so only the most basic information is offered. This can hinder networking at times.

Easy to set up and change between conferences.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use and straightforward customization, excellent customer support. The email messaging system is great in that the emails are fully customizable and can be sent on a schedule, or to targeted groups (grouped logically, by people who haven't set up a profile for example).

Cons: The app seems to experience slowdown during peak usage at conferences - cycling without opening etc. If the app price changes and increases, it will likely be too expensive for us per conference.

Overall: Easily ran conference app.

Good software, fantastic team.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Broad feature set. Great support team. Single administration platform for desktop and app views of user experience.

Cons: Administrative user interface and experience are outdated. Front end for desktop and app should be more flexible and easier to integrate with existing CMS products.

I'm an event planner and I'm using Pathable for the event I'm working on

May 15, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Being able to customize the event tool with our design. Having an app is really helpful too even if some point have to be improved

Cons: It's too slow. When you have to add people in a private meeting you have to add people one by one which is time consuming.

I got what I needed from the platform, but can think of many additions that would help in the future

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Linking libraries of attendees and speakers to the schedule items, as well as the locations is useful. The connections between the users is also a nice feature, including pictures, positions, interests via tags...

Cons: Some minor things are:

I want to visualize a bigger list of items instead of having to choose "show 100 items" every time I go back.

Slow navigation at some points, don't know why.

Some times the autofill list would not work, therefore asking me to re-enter the location/speaker.

Good result, sometimes challenging

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It does the job, lets our attendees enjoy the event more. It's easy to use and to understand. Well designed and in the end a good concept and idea. Gives a lot of benefit not only for us (makes us appear more professional) but also for our attendees in their career, network etc.

Cons: Uploading is sometimes challenging. Keeping the database is time consuming. Would be nice if this could be done automatically.

Support sometimes takes a while because of the time-zone/working hours.

Very positive. The support was good, though the UI does feel somewhat dated.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Support was always great. Meetings first nature of the software was very important too. Quite customizable and easy to use.

Cons: While it's a capable system, it's a bit dated. The meeting scheduler was prioritized over other characteristics like built-in registration, the event website and integrations.

Overall: Event was very manageable using this software. We organize many meetings during our events and this software is best setup to make that a focus.

I enjoyed using the desktop and the mobile versions. I really enhanced our ability to communicate.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really liked the home screen and being able to see tweets, discussion boards, upcoming events, and important info all on one page without having to navigate away. I also thought all of the tabs were really well organized and labeled so that our attendees had an easy time finding the info they needed quickly.

Cons: The map integration was a bit hard to work with. It was difficult to zoom in and out on the mobile version and there were some times when the maps wouldn't load at all.

I also had a big issue working with the events page. I was in charge of adding events to people's schedules and I would add attendees, save, exit the page, and the attendees would be there. But if I went back into that event to add additional attendees, it would overwrite the first group that was successfully saved.

I work for the company that puts on the conference and I use the app during the conference.

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like setting my schedule, seeing photos of upcoming speakers, and the real time announcements. I enjoy the layout feature and bios of speakers.

Cons: from what I understand, it is expensive to have. also, not everyone uses it. it would be better if every single attendee was using it.

Overall: The biggest benefit for me is to keep me organized. I like having all of the conference information in the palm of my hand.

Capterra-loader

Good app for using during events for scheduling.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Native app, clean, private meetings. Easy to mass upload contacts. Support team is very quick and responsive.

Cons: Slow to incorporate edits, not as customizable as we would like. Wish we could do more with layout and design.

We received fabulous support as we explored this new product.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of messaging. It was easy to send and receive messages quickly through the system. Easy to blast out messages too.

Cons: Unable to download registrants easily in order to make a printed program. This caused us to spend a great deal of time copy/pasting from various formats.

Very easy to use and understand.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The vast uses for many different events. The ability to add different documents. The ability for real time changes that the whole team can see. Everyone can make and see changes. We can block the ability for editing for the general public.

Cons: I wish there was a way to save any changes to my view I make each time I view a page. Make some of the fonts and buttons easier to see and find. Have the ability to upload many different documents to several line items.

Overall: We were able to quickly add power points for our attendees.

Excellent, customer support has been very quick to respond to all of my inquiries and offered great advice!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Easy to explain to colleagues and clients. The import feature has saved us a lot of time and made setting up the conference easy efficient. The keywords and tracks make searching for items within the conference easy for both us and our participants.

Cons: The way the site was initially configured needed a little bit of fixing. I understand why the site default settings are the way they are, however for our needs there were some things that were not needed.

We used Pathable for a conference recently. It was simple to navigate.

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It took an otherwise tedious task and made it simple to upload and maintain as new guests were registered and speakers were added. I loved the ability to send notifications out based on a timeline or specific need. The notifications each time a discussion addition was posted is a bonus so I was able to keep up with important information.

Cons: I didn't use it long enough to find things I didn't like - nor was I emerged enough in all the options to offer an opinion.

I used this at a conference I helped to run at MIT.

May 11, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: The interface had a lot of functionality, I.e. building a profile, searching attendees, and looking up events. I liked how comprehensive it was and how easily I could find what I was looking for. It was also nice to be able to send updates to attendees.

Cons: I really disliked how every time I closed the app, I had to log back into the event. This was incredibly frustrating and a waste of time. Other felt the same frustration that I did.

Useful but clunky

May 13, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It had the basic features, the ability to list sessions and discussions and messaging, user profiles etc all the basics you'd expect but functionality is where it fails

Cons: Was not well integrated and smooth for event attendees to use, download, signup for, attendify is much better even Guidebook works better, the restriction on messaging is lame. The fact it's not a downloadable app is not good.

We use pathable for our conference website and app and it works really well.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that its easy to update and have multiple admin. I like the ease of use for our members as well I think it makes things more clear.

Cons: It could be clearer in the 'manage' section where the pages are and how to edit them. I would like it to be easier to upload files to specific pages. Or to be able to add HTML coding into the pages.

Generally good over all

May 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pretty easy to use the admin functions, there are some improvements that could be made to the excel process, but overall easy to fill out and load.

Cons: There are some setup issues that are hard to deal with and get around. The team was good at resolving the issues as best they can. There are some things they were able to fix and others it was a head scratcher.

I can't believe it!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have a reunion of 800 people every year and using Pathable was amazing! My family is still talking about it.

Vendor Response

by Pathable on December 19, 2016

Thank you so much Kia for taking the time to leave the review. We appreciate you!

Overall experience was good, server crashed day before event which wasn't great at all though

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The interface on the app and desktop versions worked well. Was pretty easy to search for people attending the conference, and therefore to arrange meetings with

Cons: Very hard to confirm whether potential meeting requests had been seen or read. this impacted the experience at the conference too with no shows for meetings.

Easy to use, runs smoothly

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The user interface is easy to understand, the app run smoothly on my iphone 6. The customer service team is quick to answer and found a solution to our problem quickly.

Cons: The design looks professional, but not as polished as it could. The home menu is virtually a set of icons aligned one after the other.

My experience with Pathable was great! Their interface is easy to navigate.

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience of setting up meetings. I was using pathable to help clients schedule meetings for a conference and ran into zero issues.

Cons: No cons come to mind in terms of my use of Pathable. If I HAD to think of one, it would be having to reset my password multiple times.

Pathable has made our first experience developing and launching an app better than we ever hoped.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is highly customizable and the service has been responsive and customer-focused. We are linking multiple events across the country together on a common platform and the operation has been seamless. We're really impressed with the quality and ease of use of the app. We continue to compare our final product with other similar apps and are convinced we made the right choice.

Cons: It was not the cheapest product we looked at - nor was it the most expensive. In the end we feel the value is excellent.

Organized, helpful, straightforward

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This provided a centralized information platform we could use to communicate with users during a conference.

Cons: It was challenging for someone with little technical experience to use and set up the back end of it.

easy to set up, good integration with Salesforce

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The site looks very good, it is easy to set up website +app at the same time. Integration with Salesforce. helps save time.

Cons: Some of the integration are complex to use and cause problems. Support team were not as fast as we expected.