# EBizCharge Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EBizCharge the right Payment Processing solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135930/EBizCharge/reviews --- EBizCharge 4.4 (51) [View alternatives](https://www.capterra.com/p/135930/EBizCharge/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of EBizCharge Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews KH Kevin H AccountantReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “The integration with accounting software is crucial and the customer service is great.“ July 16, 2025 LW Les W DIR ItAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “The onboarding team at EBIZ was very slow to respond and it took our web developer a very long time to receive the information necessary to implement the EBIZ API on our site.“ October 30, 2023 GB Gerencia B General ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 6-12 months. “Some of the unique features I liked about eBizCharge include its ability to integrate closely with the ERP system.“ April 16, 2025 BP BobbiAnne P Bookkeeper / Finance ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I have minimized the amount of cheques to process for incoming payments however now I'm spenidn 5x as much time complaing to Ebiz about the functionality of their program... How can you operate for 4 months and not let our customer input postal codes.... if it wasn't clear.. the inability to input postal codes made it impossible for us to take payments from new clients as the card was rejected without a postal that matches the billing address)“ March 4, 2022 MW Morgan W Property DeveloperReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Its user-friendly interface, automation tools, and excellent customer support make payment processing efficient and reliable“ February 8, 2025 BP BobbiAnne P Bookkeeper / Finance ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “For over 4 months eBiz let us operate with a version of the software that would not accept postal codes..“ March 4, 2022 LS Lauren S AccountingAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “So user friendly and allows customers to gain some control too with their credit cards.“ July 22, 2024 BP BobbiAnne P Bookkeeper / Finance ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Glitches out my computer regularly 4.“ March 4, 2022 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kevin H. Accountant Real Estate Used the software for: 2+ years ### "EBiz Charge and Mid-Sized Business Use" July 16, 2025 3.0 The overall experience with EBizCharge has been positive. The integration with accounting software is crucial and the customer service is great. Pros I like the Statement pay option where the cards on file are run automatically on a pre-determined date each month. Cons In regards to the integration with accounting software like Sage Intaact, if an invoice is reversed in the software, it is not reversed in the Ebiz portal. This leads to customers being charged on reversed invoices. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing EBizCharge The pricing was better and the ability to integrate with our accounting software. Review Source WL Wendy L. Bookkeeper Individual & Family Services Used the software for: 2+ years ### "E biz integration " June 30, 2025 5.0 Great experience. Just wish we had found it sooner. Works great and is very affordable and they help with the integration Pros The integration with Qb desktop is great. Works perfect for our billing in counseling. Great to use for our program. Cons I like everything so far. No complaints whatsoever. Works great for our program . Wish we had found it sooner. Review Source GB Gerencia B. General Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Seamless integration with our ERP made billing smoother" April 16, 2025 4.0 Pros Some of the unique features I liked about eBizCharge include its ability to integrate closely with the ERP system. It integrates payments with payment databases in order for me not to enter payments manually. I have also adopted the real-time transaction history properly in tracking outstanding invoices as well. Cons The reporting tool does not offer the convenience of bulk downloading in my desired format, which is a little inconvenient when creating monthly compilations. I also observed that historical transaction information access takes time in peak use hence causes interruption of the time factor. Review Source KH Katie H. Facilities Manager Consumer Goods Used the software for: 6-12 months ### "Excellent eBizCharge " January 20, 2025 5.0 Overall eBizCharge has been a game changer for my company. We complete business faster and easier. Pros eBizCharge has made my company more efficient! Cons I have no complaints at this time about eBizCharge Review Source MW Morgan W. Property Developer Real Estate Used the software for: 6-12 months ### "Efficient payment processing " February 8, 2025 5.0 Pros EbizCharge stands out for its seamless integration, lower processing fees, and strong security features. Its user-friendly interface, automation tools, and excellent customer support make payment processing efficient and reliable Cons The occasional software updates can cause minor disruptions, and the setup process may take some time depending on the system integration. Additionally, pricing transparency could be improved. Review Source DD Damian D. Senior accountant Accounting Used the software for: 1-2 years ### "Fantastic accounting software" December 21, 2024 5.0 Pros Very intuitive smooth running efficient and effective reports Cons Nothing in particular really good software Review Source TK Taylor K. Engineer Hospitality Used the software for: Less than 6 months ### "Business in the Biz" February 21, 2025 4.0 Overall, I'm not the biggest fan of this software, I'm a bit weary to have my credit cards linked. Pros The costumer service is great once getting through. The staff is friendly and helpful. Cons I dislike the high fraud rates and the lack of security. Review Source KC Katlyn C. Manager Accounting Used the software for: I used a free trial ### "Ease of use" February 16, 2025 5.0 Pros The best part of eBiz is the ease of use. Cons There may be a learning curse for less savvy users. Review Source JS Joe S. Controller Wholesale Used the software for: Less than 6 months ### "Security and Fraud" August 13, 2024 1.0 Horrible. Ended up losing money and our account being shut down. We have been in business 20 years and never had an issue with payment processing. We were with Moneris before and only switched due to the better deal and better platform. They left us with unmet promises of high grade security and fraud prevention. Did everything to earn our business but once they had it did nothing to keep it. Horrible customer service and overall an awful experience. Pros Sales and implementation were friendly. Platform was updated and easy to use and navigate Cons Security concerns were high for fraud. As soon as we set up our account, we had a number of charges that went through as settled and we caught them except one where we sent our product and lost money. Ebiz would not reimburse us and refused to acknowledge responsibility. Although when I pointed out the issues on the call they acknowledged and were going to set up stricter controls but the merchant ended up closing our account a few days in as we submitted a claim to try to recover our lost product. Basically once the merchant shut down our account they refused to do anything to keep the relationship alive and it was easier to just close our account with them. To give even more details there were attempts being done within minutes and the shipping address remained the same while the billing and CC details were all different each attempt (clearly indicates fraud or stolen CC) but their system approved it once the CC went through Review Source Vasilis A. team manager Higher Education Used the software for: Less than 6 months ### "value for money or no ?" December 17, 2022 5.0 Pros it is easy to accept and see quick the transaction . The experience so far is good Cons i think they can improve the technical support . A good idea might be to create service ticket for support Review Source PH Paula H. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Review of E Biz Charge" September 13, 2016 4.0 This product is not as seamless as Intuit Payment Solutions, so there is a learning curve with it, but their customer service is very good and very willing to help with any problems or questions that come up. We are happy with our decision to use E Biz Charge. Pros it works and the virtual terminal is very easy to use Cons not as seamless as Intuit Payment Solutions but that's to be expected I know Review Source Response from Century Business Solutions September 20, 2016 Hi Paula, Thanks for this review. We are glad to hear that our Support Team has been willing to help with any problems or questions that come up, as well as letting us know that our software was not as seamless as you may have thought. We will definitely let our in-house design team know to work on making the transition more efficient. Thank you again Paula, EBizCharge ML Marian L. Used the software for: ### "EBizCharge solved our credit card processing problems" March 18, 2017 5.0 After years of frustration with mysterious fees, terrible service, and being told by the payment gateway to talk to the merchant processor and vice versa, I gave up on my current processor and decided to shop for a new solution. I evaluated several different credit card processing software solutions. I finally chose EBizCharge because it worked well with Dynamics CRM and GP, and looked like it would save me time and money. I couldn't be happier! Not only is the functionality incredibly easy, but it also saves our employees time spent on processing. Their customer service and follow through with everything they say has been amazing. I am a very satisfied customer. Review Source Response from Century Business Solutions March 18, 2017 Hi Marian, thank you for such a great review. You guys are always such a pleasure to work with and we value your business. We're here to help whenever you need it. :) LP Linda P. Accounting Consumer Services Used the software for: Less than 6 months ### "Cardiff Transportation " September 15, 2016 5.0 My experience was great. Alex was very helpful and walked me through my issues and showed me how to do it easier. Review Source Response from Century Business Solutions September 30, 2016 Hi Linda, Thanks for your positive feedback. We are glad that we were able to walk you through some of the issues you were having to come to a resolution. We are committed to your success, so please don't hesitate to call if you have any further questions. Century Business Solutions sJ sophia J. CEO Used the software for: Less than 6 months ### "This software is very efficient" March 29, 2018 1.0 Pros Saves time and money. This is very efficient. Allow me to multitask. its very convenient for my business Cons more friendly user interface. this however should not be a deterrent in getting the software. makes life easier! Review Source MG Maliheh G. founder Used the software for: ### "Easy to use" November 19, 2014 5.0 I was kind of skeptical about the company rep's claims at first. However I could not find a lower rate than what they were offering so I decided to give them a try since I had nothing to loose after all. The integration with QuickBooks s works like a charm and has saved us tons of time in data entry. The rate is great for us and there has been no increases yet. I have not had any issues that required calling their team(I guess that's a good sign!)so I cannot rate their customer services. Review Source BE Brittany E. Used the software for: ### "Credit Card Error" September 29, 2016 4.0 I had an issue with a CC being declined but it still kept the auth Id and transaction ID in my sales order. I spoke with Justin and he helped me fix the problem and get the invoice out. Review Source Response from Century Business Solutions October 31, 2016 Hi Brittany, Thanks for your positive feedback on our support and services. We will pass along this message to Justin. Please don't hesitate to reach out to us if you have any further questions. Thank you. hsS harmandeep singh S. Graduate Assistant Primary/Secondary Education Used the software for: 6-12 months ### "EBizCharge review." December 15, 2017 5.0 Pros It helps by having an extra "checks and balance" step with the batch reports. Since I am dealing with peoples money, I use this as hard-copy report to review for double checking. AS well as using it to help balance my Quick Books banking/deposit process. Cons you have to reenter the entire card number when only the expiration date has changed. but in the scheme of things, this is a minor issue. Review Source LS Lauren S. Accounting Accounting Used the software for: 6-12 months ### "Amazing Credit card processing system" July 22, 2024 5.0 Pros Love this system. So user friendly and allows customers to gain some control too with their credit cards. Cons Not being able to see charges or receipts between users. Review Source BP BobbiAnne P. Bookkeeper / Finance Manager Non-Profit Organization Management Used the software for: 1-2 years ### "If you're Canadian - DONT BOTHER - If you're American.. Still not advisable to use eBIZ" March 4, 2022 1.0 Terrible on so many levels. I signed up with Ebiz charge to offer our customers the opportunity to pay by creditcard, where their payment would be directly linked to their invoice. WHEN the software is operating as it should, this does happen... I have minimized the amount of cheques to process for incoming payments however now I'm spenidn 5x as much time complaing to Ebiz about the functionality of their program... How can you operate for 4 months and not let our customer input postal codes.... (if it wasn't clear.. the inability to input postal codes made it impossible for us to take payments from new clients as the card was rejected without a postal that matches the billing address) Pros Basically nothing... This program has caused me so much frustration and wasted so much of my time & I consider myself tech savvy (not you know a computer programmer, but very capable). I guess the main pro... is that it integrates directly into Quickbooks.. i guess i'm also not "upset" about the monthly fees.. Mind you with all I have to complain about.. I've requested several reimbursements and not yet received one. \*shrugs\* Cons 1\. For over 4 months eBiz let us operate with a version of the software that would not accept postal codes.. We are Canadian.... 2. Setting up the email templates that I send to customer required me to reach deep into my brain and pull out the HTML coding skills I learnt in highschool. 3. Glitches out my computer regularly 4. Latest update kept the subjust line of my email templates, but erased all text, logo, information about the invoice 5. I have 2 EBiz accounts for 2 different companies and as a result I have over 7 individual and separate login usernames and passwords. 6. Frequent complaints from customers that the "pay now" button doesn't work. 7. had to sign a 3 year contract with a large penalty for leaving before the 3 year term. 8... The list goes on.... but you get the point Review Source LW Les W. DIR It Automotive Used the software for: Less than 6 months ### "Good product once you get past onboarding process " October 30, 2023 4.0 Now that we are live and no longer need to interact with their onboarding team the EBIZ software works well. The post go-live training and tech support group are much more professional and proficient than the Sales and On-boarding group. Word to the wise, DON'T give them access to your business checking account until you're absolutely sure that the system is fully functional and you're ready to go-live. They'll start charging your account as soon as you submit an application and will refuse to issue as refund. Pros The product works well. We process 60-70 Web order with CC Authorizations into our SAP B1 system with SAP's DI API and the EBIZ API. The EBIZ backend API service enables us to Capture CC payments via batch and single transaction processing from within SAP. We can also issue CC refunds from within our SAP application. Cons The onboarding team at EBIZ was very slow to respond and it took our web developer a very long time to receive the information necessary to implement the EBIZ API on our site. Meanwhile their accounting system started directly withdrawing funds from our bank account before we ever processed any live charges. Review Source KC Kerry C. Information Technology Specialist Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Century Business Solutions Is The One Stop Shop For Companies Credit Card Processing Needs!" October 31, 2016 5.0 My experience with Century Business Solutions has been nothing but wonderful! I started out by having a major problem with my current credit card processor who dropped one of our online stores because we sold pre-owned parts. I found your company online - because I wanted a new solution that would process walk-in orders, over the phone orders, and payments on both of our oscommerce stores. When I called in I was connected with Tristan Wynn who got an earful from me in the beginning of our conversation because I have had nothing but bad luck with credit card processors in the past. Tristan made himself available anytime I needed to talk, he answered questions for me and when he didn't have the answer he got the question answered for me. He was honest, he didn't feed me any line of crap. He just told me what your company could do and so far with the results and solutions we see - everything is spot on and you guys have a great solutions! You are in my opinion the one stop shop for credit card processing with your POS, mobile app, and ecommerce solutions! After signing the paperwork to get setup with Century Business Solutions - our account was approved within 24-48 hours which was great as well because our one online store was down - the only thing we could accept was paypal. After getting approved Tristan got me in touch with Brian "Gio" Giovannone - Client Services Specialist who worked with me over the phone on getting both of our online stores setup, with special source identification so we can see what payments come from what store. We did some test transactions, and all seemed to be working good with the stores! Gio also helped me get POS software installed on my computer, and setup users for the others in the office that need access to it. Tristan & Gio are top notch! Very Professional & very helpful! This all took place last week - October 27th. This morning I come into the office and we got two orders online - I had some questions about them. I reached out to Tristan who pointed me to support team. I worked with an Alex - then processed a very large $96,000.00 transaction and then spoke with a Kristina Engen - to verify that payments went through, that everything on your end looked good. Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company. I look forward to our future dealings with Century Business Solutions and your whole team!! Pros I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software! Cons None so far! Review Source Response from Century Business Solutions October 31, 2016 Hi Kerry, Thanks for the positive feedback! At Century Business Solutions, we strive to ensure that your taken care of from start to finish. If you have any questions regarding your integration, please don't hesitate to reach out to us. We are here to help. RT Robyn T. Director of Business Operations Used the software for: 6-12 months ### "We have been happy with eBizCharge and functionality of the customer portal." November 27, 2017 4.0 Pros I like that it is easy to see the transactions in the eBiz portal and to create custom reports. It has also been great to have the support documentation that is available online. Cons Please create a service ticket structure for support issues. As a customer, I want to see the status of my support issue more clearly. Emailing to a generic mailbox for support makes it difficult to reference multiple issues that occur near the same time period. Having a ticket structure would also make it easier for customers like us to communicate issues/resolutions across our global developer teams who need updates on the status of issues with our gateway integration. It would also make it clearer who our contact is for each issue. We have experienced times where the support person has to locate an email that we sent to support, but there was no ticket reference number assigned, so we spent time describing the issue instead of them just being able to pull it up. Review Source Response from Century Business Solutions December 1, 2017 Hi Robyn, Thank you so much for taking the time to write us this great review. We really appreciate the feedback you provided and we're always looking for ways to improve our customer experience :) We will make sure to discuss ticket structure as a team and see how we can implement it in future communications. Please don't hesitate to give additional feedback to our support team anytime. LR Lisa R. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Top Notch Customer Service" October 3, 2023 5.0 Can't say enough about their customer service. In the land of AI, it is a breathe of fresh air to actually talk with a person. Not only speak with a person, but that person is knowledgeable, friendly, and always willing to go the extra mile. Greatly appreciated. Pros Their customer service. Outstanding. And ease of use. Cons Not really any cons. If I had to choose one, I would say price. Wish it were a bit cheaper. Review Source JK Jole K. Account Receivable Automotive Used the software for: 2+ years ### "eBizCharge review EXCELLENCE " September 28, 2016 5.0 I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great. I can not say anything bad about this product. If we have had a problem they have always been there to assist us in a timely manner, you don't get put on hold for long wait times and you always get a live person. When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone. Pros Being user friendly Cons There is nothing I don't like about this product. Review Source Response from Century Business Solutions September 30, 2016 Hi Jole, Thanks for the positive feedback. We are happy to hear that our focus on Customer Support is showing through feedback such as yours. We are committed to helping our community, so thank you for the positive feedback Jole. Please don't hesitate to reach out to us if you have any other issues. Century Business Solutions JK Jerry K. CFO Information Technology and Services Used the software for: 1-2 years ### "CBS Customer Service" July 22, 2019 5.0 I selected Century Business Systems a year ago, July 2018, and they have proven to a reliable, dependable merchant services company that also provides extraordinary customer service. We encountered two separate integration issues that the Client Services Assistant Manager, Rodney Johnson, resolved with his technical expertise and persistence. Our customers pay electronic invoices seamlessly with the utmost confidence. The best part is that Century Business Systems fees are lower than our previous merchant service providers. Pros The ease of installation and its usability. It required minimal training. Cons There is nothing that we dislike about the software. Reason for choosing EBizCharge Price and features Review Source Response from Century Business Solutions September 17, 2019 Thanks for your great feedback, Jerry! We'll pass it along to Rodney. We're glad you love the solution. 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