Who Uses This Software?

Higher education institutions: Colleges, Universities, and more.


Average Ratings

42 Reviews

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Ellucian
  • www.ellucian.com
  • Founded 1968
  • United States

About Ellucian

Higher education happens here. Ellucian is the worlds leading provider of the software and services higher education institutions need to help students succeed. We help more than 2,400 institutions and 18 million students worldwide with our technology designed specifically for higher education, cloud-based solutions, and professional services. We can help you create a modern, connected campus.


Ellucian Features

  • Application Management
  • Assessment Management
  • Candidate Management
  • Colleges / Universities
  • Evaluation Management
  • Fee Management
  • Financial Aid Management
  • Forms Management
  • K-12
  • Recruiting Management
  • Scoring
  • Self Service Portal
  • Admissions Management
  • Alumni Management
  • Assessment Management
  • Curriculum Management
  • Faculty / Staff Management
  • Financial Aid Management
  • Fundraising Management
  • Housing Management
  • Scheduling
  • Student Information / Records
  • Student Portal
  • Bookstore Management
  • Cafeteria Management
  • Curriculum Management
  • Facility Management
  • Financial Management
  • Higher Education
  • Housing Management
  • Independent/Private
  • K-12
  • Library Management
  • Online Calendar
  • Online Payments
  • Parent/Student Portal
  • Reporting/Analytics
  • School District
  • Special Education

Ellucian Reviews Recently Reviewed!


Capterra-loader

Ellucian SIS does what it is designed to do, store data in a standardized manner.

Jul 15, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use and navigate. Validation tables prevent data from being entered incorrectly. Standardized data means consistent reporting outputs and expected values. Covers the entire lifecycle of the student journey so the Ellucian SIS is set up to be the storage space of all student data.

Cons: Difficult to customize and add fields to the SIS if business processes require it. Can feel overwhelming for new users to learn the system. Very limited ability for most functional users to create their own reports. Usually need to involve report writers with SQL report writing ability. Reporting on multiple areas of the student journey can be difficult when needing to see multiple screens and forms.

Overall: Standardized data. Student lifecycle data storage. Central hub of data for all things related to the student, their experience, and relationships.

Capterra-loader

I use this software every day for my accounting job at a major Midwest university.

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software, and the newest update, has made accounting a breeze. The financial system allows me to easily see where any reconciling item may be, and allows me reference codes so I may gather further detail. The new capability of using Chrome is a great feature as well because our entire organization is comfortable with the format.

Cons: My only con would be that on some screens I am not able to copy certain data, which requires me to manually input the data. This is a small complaint because it is minimal amounts of typing.

Overall: This software has allowed me to be very efficient with my work as I am able to identify any accounting issues that may arise. Additionally, the system makes it very easy to look at prior fiscal years, which is a very large benefit when our auditors are asking for that information.

Colleague as an ERP

Oct 14, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mobile friendly self service

Integration through Ellucian XE

Active user community on Ellucian's eCommunities social media platform

Cons: Reporting. Expect to spend money on a reporting tool.

Overall: Colleague is an overall great product. Ellucian has been working hard to improve Colleague's features and functionality, especially on the Self-Service platform. This work has kept them at the front edge of innovation with responsive design that allows your constituents serve themselves from any device. This takes pressure off of administrative staff so they can focus on quality support to your students.

Ellucian does a good job at being connected to their customers and understanding the constantly changing needs in the academic world. They hold focus groups, beta testing groups to allow the engaged community of customers to provide input, and it shows in the quality of the newer products they have created.

Banner is a fantastic data management tool.

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's a rock-solid application that you can count on. That in and of itself is a huge deal. It works, has minimal bugs, and is the backbone of how we manage our data.

When other applications are having a problem or we have a data integrity question, we often say "What is it in Banner?" because we know it will be correct there.

Cons: It can be a little scary at first to new users, which I can speak to from experience. But the new interface is definitely helping with that.

I would also love to see Ellucian develop a proper higher-education CRM tool. We had to go with another vendor because we needed something more comprehensive than what Banner could offer (Application Reviewing, Events Management, etc).

I think Ellucian is missing out on a huge financial opportunity and could take a massive chunk out of the Higher Ed CRM market if they were to develop one.

Capterra-loader

Very stable software used by best higher ed. institutes

Jun 19, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a high-end software. Very stable. It integrates with the Microsoft LDAP. We have been using it for student and employee account management in term of course registration, tax forms, billing, salaries, student employment, grading, transcripts. It has very secure and solid database which is essential for the above mentioned matters.

Cons: Managing it requires training. It is not easy to administer. The price is very high compared to competing software in the higher education sector.

Overall: Ellucian Banner has provided our students and staff with a single application that manages aspects of course registration, work, bills, payments, grades, academic status.

Single sign on module was extremely helpful

Ellucian was our school's SIS for 15 years

Jul 02, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: I wish that I could say what we liked about this software, but there really is not anything to put here.

Cons: The system was extremely outdated. The portal experience (Luminus) to get in was awful. Even as they try to update that portal experience, it is simply putting cards and widgets where links used to be. But those things break repeatedly. As well, the lack of interconnection inside the system and with external tools is just plain weak. There is a reason Workday is starting to see so many adoptions in the market and that so many schools are switching out student portals for updated, contemporary, mobile friendly, inter-departmental software options.

I work with one module for the software and they have a great network for help.

Aug 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very functional and customizable to your school. We get the opportunity to let the company know what we want in the software and they usually update to meet the various schools needs. Very aware of all federal guidelines and requirements.

Cons: Training for use of the module or processes would be nice when something new is implemented. Several screens and options are usually available with short descriptions.

Overall: The Ellucian software is very helpful in keeping our school on track and making it easier for the student to navigate Admissions to registration to financial aid to graduation.

Use this for University student records, receiving payments, accounts Payables, P/R and financials.

Feb 13, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Contains a lot of integrated and complex data. From Human Resources, Student Records and Services, Payroll, Accounts Payable, Accounts Receivable all in one softward

Cons: so NOT intuitive or user friendly. We have to have a whole IT department just overseeing the functionality of this software. Users are frustrated in each area - Payroll, Accounts Payables, Student Services... no one seems to feel the software was created for their unique purposes. We keep trying to find the department that loves it...

Overall: With angst and time we get what we need from it.

Ellucian works well as a student information system.

Apr 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software houses all of our student information and IT finds securing the database reasonable for higher education. Though Ellucian, we are able to recruit, register, and maintain financial aid records for students. Our HR office also uses it to house employee and faculty information.

Cons: Many of the screens take excessive commands to get through. There are three or four extra steps every time you want to pull a transcript, run an evaluation, or register a student for classes.

Unified ERP designed specifically for higher-ed

Apr 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: Focused for higher education application. Provides fully integrated, unified database system built on Oracle platform with modules for accounting, Human Resources , financial aid, Advancement, and all aspects of student management from recruitment to admissions through to graduation and alumni relations.

Cons: Very expensive, not particularly user-friendly or intuitive, high-cost maintenance agreements, not best-in-class in any area.

Banner Finance - Higher Education Focus

Sep 29, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Banner Finance forms allow users to export into excel, which makes research easy. The vast array of available forms provide almost any data across the organization. The form search features are excellent as well!

Cons: The Banner 9 integration seems to make transitioning between forms sluggish.

Overall: Banner Finance allows our AP team to pull vendor data quickly and to export that information for closer review. Vendor management is a huge selling point for this software!

Unfortunately...It' what we've got...

Aug 20, 2018
2/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: I guess the only good thing I can say about this software is that it works (kind of) most of the time.

Cons: This software is the least user friendly software I have ever used. I understand that databases are boring, but this software (until the last update) looked like it was from 1996. Nothing about this is intuitive for the general user. For ease of use I would have given it zero stars, but I was unable.

Expensive and old-fashioned

Jun 21, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: One thing you can say about Banner Finance is that it is complete. It can handle whatever a university throws at it.

Cons: The interface is still forms-based, just like in the 1970s. There is a newer web-based interface, but it is just a webified version of the old forms. It could have been much better, but they are married to 50-year-old paradigms.

Overall: It is a complete solution for a university management system.

Higher Ed and Ellucian

Feb 14, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: offers multiple products gives great support

Cons: Cost: is more costly than some of its competitors

Deployment of newer products to end users could be smoother

Overall: As for an ERP it works they continually develop products that do well but then should have been tested or better yet more thought should have been thought through before deploying to customers.

Recommendations to other buyers: Company does have good products and has been around a while but it feels like there is constant change over within the company.

The Colleague Self-Service offerings are causing excitement with our students.

Aug 08, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Colleague Self-Service Faculty view offers rosters, midterm and final grade entry. Our faculty are so impressed with this new functionality they would fight to keep from losing it.

Cons: Ellucian is difficult to get to respond to issues. I have been working with the Ellucian Cloud testing and it has taken months to accomplish what should have taken days.

Overall: It is our school ERP.

Capterra-loader

It's hard to be vanilla

Apr 25, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that we have a consortium we can share ideas and code with and have a single voice to Ellucian.

Cons: Banner INB is very clunky to use - even if you are good at using software in general. It is not a very intuitive product; however, the company is moving in the right direction.

Overall: We were in desperate need of an SIS and for the most part, it does serve our needs.

Use HR module on daily basis

May 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the support for Ellucian is awesome. It took a while to learn how to use Colleague but once I learned my area, it was very useful.

Cons: it's not intuitive. I wish there was a training that new employees could go to in their area to learn about the Colleague product to help understand how the change I make affects others.

Very comprehensive.

Oct 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once you learn it, it is easy to use and it can hold a lot of information.

Cons: Manipulating categories to make it work for your needs.

Overall: It has started growing on me, and much easier to use over time. I was very nervous when we switched to this platform, but I love the ease of use. Sometimes reports are ugly.. and need to be fixed to be usable.

Worked in Ellucian at a community college

Apr 25, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very user friendly. Screens are very self explanatory making it easier to understand what fields need to be filled out

Cons: There is a lot of functions that cannot be changed once saved. In leaves it would be beneficial if you could delete something if it was inputted incorrectly

Colleague by Ellucian (Student)

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a Colleague Support and User, the number one thing I loke about this particular software was the ease of use. It flowed easy for both users and students.

Cons: As an Admin using this software, I found that the update process was very complex and time-consuming.

Capterra-loader

Overall good customer service.

Jul 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The community that is always ready to help each other. You can reach out to hundreds of users and get answers.

Cons: Upgrades can be very time consuming and complex, the reporting is not up to standard and some user functionality is not easy.

Improves education experience

May 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how it allows users to view academic information easily. For higher education this software is greatly beneficial.

Cons: I do not like how there are times where the software is glitchy or will sign out if inactive for too long.

Great software!!! Easy to use and always updating?

Jun 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

Pros: Lots of stuff! Love the new self service!! The innovation of Ellucian is amazing!!! They are helpful !!

Cons: Sometimes the cost are high for new products and innovations, but I understand they allot of work is done on their behalf.

Reliable and secure

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that it is reliable and secure yet it allows me to save my password to log on. Some sites are so secure they do not allow it and it makes it frustrating to sign in and out multiple times.

Cons: There are times when the system is down due to maintenance. That is only because my university will perform updates at times.

Banner 9 Finance

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like with the newest upgrade that it is easy to move through the invoice screen. Also the pages are much easier to access.

Cons: I don't like how the software times you out after a certain period. With Banner 8 I could stay in it all day without having to log back in. But with Banner 9, my session times out.

Great Program, has everything I need to get my job done.

Jul 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the search capability and ease to look up any entity. I also like the ability to have all the information on an entity in one place.

Cons: Sometimes there is a lot of duplicate information, I wish there was a way to minimize that or to catch it before some information gets entered twice.

Overall: Ability to store a lot of information

Great for recruiting nor for admissions

Apr 09, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: This is a great tool for recruiting. It can send out emails and invites to different events. It can keep track and store records, it has great potential.

Cons: We were promised that this tool would streamline the admissions process and make it so that our school would only need to have one application. This was a promise that this program could not and has not been able to keep.

Banner SIS through Ellucian is a solid piece of software

May 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Banner allows us to store all of our student information in a campus-wide database in an easy to access system.

Cons: The Banner interface by Ellucian SIS is difficult to navigate and complicated to edit. The interface is not the easiest to use and is a big detriment with this software.

Overall: A place to store student data for access across campus.

Started out as a great idea, but functionality is horrible.

Aug 01, 2018
3/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Visually appealing and the user interface is easy to use and navigate through tabs. A nice face lift from the older interface.

Cons: The program is so slow. When you're trying to do multiple processes a day, the waiting adds up. Sometimes I will wait a whole minute to wait for a process to execute, very frustrating.

Recruit

Mar 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: Implementation of Recruit allowed us to upload applications from a csv file. Our previous software did not have this capability.

Cons: It doesn't work as well as ellucian told us it would. The functionality and communication to our CMS does not work well. The implementation also took much longer than expected.

Not very user friendly and when told the system will do something, it actually will not.

Nov 07, 2017
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It is hard to say because we have had issues with getting the system to do what we need it to, but I do like that it will create a positive pay file for manual checks.

Cons: It won't do some of the basic things for financials that I as an accounts payable person feel that the system should do.

This software can be confusing to use if you are a first time user.

Feb 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Once you get familiar with this software, it can be user friendly. There are allot of things to learn but once you have mastered them you can achieve some great results on the web.

Cons: It is difficult to use as there is so much to learn and know. My institution is constantly holding training's to help people

Casual user

Jun 05, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I like that it provides motivation to seek out a better software for payroll and payables. Banner produces some of the most frustrating situations in our office environment.

Cons: Most users find the interface confusing and prone to creating issues. Most semesters we have some kind of issue that is attributed to Banner.

User-friendly but a new experience.

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was super easy to use when we didn't run into freezing issues. Allows us to pull up any student information that we need and found a way to troubleshoot successfully.

Cons: Sometimes it seems that there are way too many extra steps for no reason. Although it was easy to use, there is a learning curve to master.

Overall: Good experience but takes time.

I work at a community college and use for various tasks.

Jul 18, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the different search functions between forms and person search. I like being able to generate reports with historical data going back to the life of the employee.

Cons: Having to many fields on a screen initially, sometimes it takes a while to find what I'm looking for when in a screen . Also having to learn the different key combinations to doing simple things can be a little difficult at first.

It provides the system I need to organize my work.

Aug 08, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is comprehensive. It provides the ability to digitally organize any information we could possibly need.

Cons: It is not intuitive. It is requires several weeks of use to fully understand it's capability, and if you need to figure out how to do a particular function, it can be almost impossible to figure it out unless there is someone to tell you.

Banner

Oct 08, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: Once you get a hang of the system and don't plan to do any new or different functions, the program accomplishes the task I need it for.

Cons: I think the functionality is limited, the interface is dated and it's really hard to remember all the codes. It's also really difficult to find the correct codes when you are trying to take on a new task in the system.

sun gard delivered banner interface for student system

May 14, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: it has a way to store the entire student data for higher education schools. There are several forms that have all the student information from registration to courses to personal information to highschool to grades to degrees.

Cons: It can get confusing to learn the forms. It takes time getting used to. Once we know the forms its not as bad

Financial Management

Mar 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: This software provides great financial management for the demands of Higher Educational needs. It is easy and user friendly.

Useful for Accounts Receivable invoicing and review.

Mar 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The software is easy to navigate to enter Accounts Receivable billings and review account balances.

Awesome for studying

Mar 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: makes learning fast

Cons: pro version is too expensive for an average student

Overall: very useful app for learning. Definitely recommended everyone. Especially if u are having troubles with passing exams.

Its one of the unique software and services to higher education colleges, Institutions.

Mar 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A Very unique software used to higher education institutions. A lot of data management from Human Resources, Student records, Accounts Receivable & Payable. Very easy to handle the software.

Cons: Too much to learn about this software and some times runs very slowly as per system configuration. .