Who Uses This Software?

Arena Quality is built for companies ranging from large high tech multinational enterprises that need to unify global business units to small medical device startups and everyone in between.


Average Ratings

18 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Arena Solutions
  • www.arenasolutions.com
  • Founded 2000
  • United States

About Arena Quality

Arena QMS is a cloud-based all-in-one quality management solution that unites compliance, quality, validation, training records, and document management. Specifically, it enables companies to create and better meet ISO standards, FDA regulations, and a spectrum of other product quality business processes, including; 21 CFR Part 11, 21 CFR Part 820, NCMR, CAPA, and 8D. And it can be embedded into Arena PLM to create the most affordable and complete QMS and PLM software available.


Arena Quality Features

  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

Arena Quality Reviews Recently Reviewed!

Arena can be tricky to navigate

Oct 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: Arena is available to store a lot of information and if used properly, should be able to house all of the documents and product data one might require.

Cons: The search function in Arena is difficult to use and is a little too particular, especially if the wording isn't exact.

Software has automated the training function well however still missing certain features.

Jul 12, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Trackability. I can keep track of who has been trained, when and what is open. Can eliminate paper training records, especially since the system is managed on 2 coasts.

Cons: Document control, change control a bit complicated-too many steps. Not very intuitive. Have to go from one screen to another.

Overall: Automation of document control and training.

Good to can organise the project and everything involved in it.

Jul 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good organised, and after a while can find everything I need, good with this notification list so I can follow all emails I received from ARENA and the action point I have there.

Cons: Needs continuously use to can remember all functions and features, sometimes it is too many steps to go through before adding any item.

Very good system once you learn it, routing a bit complex for change orders.

Jul 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Training system now available, configurable for design and production environment. The company appears to listen and be responsive to problems when encountered in the released product.

Cons: Training system does not allow cloning for job specific tasks to be combined for higher level employees that perform multiple functions.

Overall: Esig with all records and as EDMS both for Design and Production, Training records consolidated for those records, now ad hoc capability for external training records.

Good

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple and easy to use and access. Our users easily to find information and document they looking for.

Ease to use the software

Jun 29, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Visibility on key information that we need and ease in the set up of new account for access . Turn around time is short and approval process is easy to manage

Cons: No historical record on pricing and Arena pricing could only keep the price of one source , does not allow weighted cost for dual or multiple sources .

Arena has been a great tool for transitioning from no PLM to being able manage our products globally

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The learning curve is not too steep and the Arena team is regularly improving the functionality.
Additionally the customer support has been top notch

Cons: Management of suppliers and sharing information (especially files) with suppliers leaves some room for improvement. Another key improvement would be improving the already useful search function to be able to exclude items from a search.

Overall: Organization. The software has helped me organize and manage all of our part numbers. It has also allowed me to share the most up to date, and controlled information with our suppliers.

Easy to use cloud-based PLM system provides a stable and reliable source for controlled data

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Mature software with many quick views and links to related information. Easy to train users, intuitive interface

Cons: Report writer is old and awkward and needs overhaul. Inability to provide searches/filters/reports based on stage of route for change orders.

Overall: Reliable PLM controls

Arena is a FANTASTIC solution for the small to midsize company

Jun 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the startup environment with fewer than fifty employee Arena is simple to deploy, maintain, and exceptional for collaborating with key supply chain partners. Arena's ability to scale with the growth of the company and our expanding supply chain is critical to our success.

As the company evolves and grown to more that 200 employees, Arena can evolve and keep pace when your business model. The ability to add additional features such as Quality, speaks well for the capability of the Arena Solution to grow.

Cons: As an Arena system administrator and user I would like to see more flexibility to develop custom work flows. The stage one, stage two methodology is perfect for managing the review and release process gates. However, I need the ability to customize the workflow after the change orders has been released and locked.

There is a need for review and approval after release with supply chain partners that can not be addressed and part of the Implementation process.

Overall: Ability to manage the product record and collaborate with supply chain partners

Great support thru the initial setup process, no issues at any time with the system after.

Jun 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for new users. Full customization of all fields to meet our specific needs without having to develop anything.

Cons: The inability to create new items in bulk. Ie. if you create this type of part you also need these 4 other parts no matter what. The ability to have a macro type option to do some of these multiple part creations would be great.

Very easy to get started and arrange Arena standard systems to match our way of working

Jun 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Minimal set up, only create settings to match our need, and all files, data and info is linked to items so all info is in one place

Cons: Some User interface details, like the multifunction back key, top right corner is not so intuitive, i often need to explain the function. Moving from one item one level up in the BOM is not so easy, so moving between multileve partlists is not so intuitive. Editing BOM/spec can only be done when you in that level, so you have to first go into the subassy to be bale to add/remove items. There must be a way that this is not needed so you can do it anytime as long as you see the item you want to modify.

Overall: All documentation in one place with all spec's and info attached to the BOM. Creates overview, peace of mind, reduces time to search for info, reduces confusion in the organization etc etc

Had a positive experience using the software, and keeps a great record of the history of changes.

Jun 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ties items and assemblies together to find full history of the changes, ECO's, and Deviations. The new changes included a header change to show the progress of the ECO, which helps to view the status.

Cons: Sometimes hard to navigate and search for requested items. The "Changes" View doesn't show a list of items, so unless you know what you're searching for specifically, it is hard to see it on the changes tab.

Intuitive, easy to use and flexible

Jun 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - The advanced search tool I like the most. It helps me to filter what I need for change orders or part numbers regarding to any given attributes.
- I also like the that you can customize attributes for ECRs, ECOs and items

Cons: Product revision control is a bit too manual (no auto-rev-up for parent items). Some GUI at the request level is confusing.

Arena provides a high degree of value; lots of functionality relative to the cost.

Jun 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tool allows an organization with limited Configuration Management experience to do an effective job of CM.

Cons: Some of the user interfaces could be improved to be more intuitive for those unfamiliar with CM or databases, but this is more a user training issue.

Overall: We aren't using all the potential benefits at present, but are working to take advantage of them. It is a solid tool for Configuration Management; we are just starting to use some of the capabilities that go beyond classic CM.

Excellent PLM System!

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The change module, items module, and quality module, ease of use, and customer service at ARENA

Cons: No cons at this time.

Overall: Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines.
The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns.
Our purchasing function has improved as access to necessary files is all provided via ARENA.
Overall the ARENA PLM System is very user friendly and a very powerful tool.

Recommendations to other buyers: NA

Proud customer for fifteen years

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.

Cons: There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.

Overall: For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.

Recommendations to other buyers: A bit of thought early on about workspace configuration and setup makes scalability downstream much, MUCH more efficient.

PLM Project Mgr

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and all the features to control changes of product lines. On cloud enhancements and maintenance done by software provider. Many ways to make this software

Cons: Spellcheck. Minimal issues

Overall: I have implemented Arena PLM over the years. The basic PLM information is easy to create and control. The new features and functionality always make for a centralized location for all information on Products in all lifecycle phases. Supplier access allows seamless communication for critical changes incorporation to product lines throughout various product lifecycles. Change Order/Deviation/ Corrective Action Request interface for contract manufacturer to collaborate actions to take on factory floor with critical actions for inventory dispositioning, for material planning and procurement. Centralized location for compliance documentation associated to items within a product. Workflow for Change Orders and Change Requests. Redlines for all Change Order controlled revisions on BOM's. The system is easily modified for unique requirements per company policies. Cloud application eliminates maintenance and hardware requirements which reduces IT cost. Incorporation of best business practices for the release and controlling all product data. New enhancements make this PLM a gem in a fast pace industry.

Recommendations to other buyers: Great support fast response times.

Vendor Response

by Arena Solutions on September 25, 2016

Thank you for providing us with the review! We appreciate the feedback and look forward to continuing our relationship with you as well as Nimble Storage.

Great PLM

Aug 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Arena for 4 years at a medical device company. We used Arena for document control (PLM) and BOM management. We did not use Arena for ERP / supplier management. Compared to the other PLM I have used, Arena is the most intuitive and easiest to use. Only thing I would update is the ability to limit particular users from accessing older revisions of documents.

Vendor Response

by Arena Solutions on August 25, 2015

Thanks for the great review and helpful input Brian!