# Page 4 | Arena QMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Arena QMS the right Quality Management solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135978/Arena-Quality/reviews --- Arena QMS 4.4 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Arena QMS ## Showing most helpful reviews Showing 76-97 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use cI cedrix I. Engineering Technician Semiconductors Used the software for: 6-12 months ### "QMS review" January 8, 2024 4.0 Pros ease of use and features are easily accessible Cons initial learning took some time to get used to and going thru the features Review Source Response from Arena, a PTC Business January 11, 2024 Hi Cedrix, thank you for taking the time to review Arena QMS. We're glad to hear you've found it easy to use and accessible. jC jery C. Maintenance Tech Medical Devices Used the software for: Less than 6 months ### "From a User's Point of View" December 1, 2023 5.0 Pros The interface is easy to navigate, and the servers seem to run well Cons No complaints, Arena QMS is well pretty well put together Review Source Response from Arena, a PTC Business December 5, 2023 Hi Jery, Thank you for reviewing Arena QMS! We're happy to hear it's been easy to navigate and that you've overall had a positive experience with our solution. VL Valerian L. Configuration Management Analyst Computer Software Used the software for: 2+ years ### "Arena QMS review" May 25, 2021 5.0 Arena QMS is Cadence HSV's primary MDM and PLM database - my team and I are heavy users of the product on a daily basis and it has helped us with managing changes and notifications from suppliers in a much more efficient/streamlined manner. Pros UI is easy to navigate and understand, not complex and bogged down by too many features Cons Not all implemented updates are consistent across platform yet(files uploading) Review Source Response from Arena, a PTC Business June 1, 2021 Valerian, Thank you for your 10 out of 10 recommendation of Arena QMS. We appreciate your feedback and are happy to hear you and your team use Arena QMS extensively to streamline your processes. TC Tom C. Junior Production Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Arena Review" June 8, 2021 4.0 Pros The change control and lifecycle management is well implemented and makes version control very easy to process and review. Cons Sourcing and costing is something that isn't easy to use. I would like to see version control and better API endpoints as retrieving, updating and using this data can be challenging. Review Source VR Verified Reviewer Mfg Eng Mng Computer Hardware Used the software for: Less than 6 months ### "Very user friendly system" August 26, 2023 4.0 I like it so much Pros Easy to navigate on different features and tools Cons I would like it to have more training capabilities Review Source Response from Arena, a PTC Business September 5, 2023 Thank you for taking the time to leave us a review! We're glad you've enjoyed using Arena QMS and find it easy to to use. BS Brandon S. Quality Admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "Admin/Doc Control Review" May 17, 2021 3.0 My overall experience is pretty good. I would prefer the training aspect and out of office to have more flexibility however. Pros It works pretty well for processing change orders and searching is pretty simple. Cons There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit. Review Source Response from Arena, a PTC Business May 25, 2021 Hello Brandon, Thank you for your review of Arena QMS. We appreciate your feedback. We are hosting a customer event on Arena Training Management today. If you haven't registered it may be beneficial for you to attend or at least sign up to get the recording. Here is the link to register on the Arena Events platform. https://www.arenaevents.co/arena2020/events AB Alonzo B. Manufacturing Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Best System out there" May 26, 2021 5.0 Pros The system is the best document management system that I have used ever in my 10 years of working experience in 4 companies across several industries. Cons I have not experienced a downside to this system. Review Source Response from Arena, a PTC Business June 1, 2021 Alonzo, Thank you for your great review of Arena QMS. We're happy to hear you are so satisfied with the product! AT Andrew T. Mechanical Engineer Design Used the software for: 2+ years ### "Reliable Software" May 26, 2021 5.0 Pros The functions in the software make bill of material keeping consistent and reliable. Cons The search engine and the need to manually click to show more per page gets annoying. Review Source Response from Arena, a PTC Business June 1, 2021 Andrew, Thank you for sharing your thoughts about Arena QMS.We appreciate your input. Keep an eye out for continuous Search improvements. kK kim K. Director, Regulatory Affairs/Quality Assurance Medical Devices Used the software for: 1-2 years ### "Excellent PLM System!" October 17, 2016 5.0 Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines. The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns. Our purchasing function has improved as access to necessary files is all provided via ARENA. Overall the ARENA PLM System is very user friendly and a very powerful tool. Pros The change module, items module, and quality module, ease of use, and customer service at ARENA Cons No cons at this time. Review Source SC Stephen C. Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Title" May 28, 2021 4.0 Pros Makes the process of releasing documents and drawings from engineering to production simple and with thorough review. Cons Can sometimes be easy to miss something that your sign off is optional but expected on. Review Source Response from Arena, a PTC Business June 1, 2021 Stephen, Thank you for your review of Arena QMS. We're glad to hear you're happy with the product. Please reach out to your customer success coach with any questions about best practices. They may be able to help with the sign-off process. JG Joss G. Production Supervisor Medical Devices Used the software for: 1-2 years ### "Easy to Use software" May 14, 2021 5.0 Pros Very easy to use. Able to bookmark items which you require. Message triggers for approvals and reminders very handy. Cons Reminders to tasks could be highlighted differently if they are urgent and need attending to. With so many assignments and tasks it is hard to keep track of them. Review Source Response from Arena, a PTC Business May 18, 2021 Hello Joss, Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you find it very easy to use. BA Bob A. Senior Manufacturing Engineer Medical Devices Used the software for: 6-12 months ### "Arena QMS Features" May 26, 2021 4.0 Pros Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features Cons Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible Review Source Response from Arena, a PTC Business June 1, 2021 Hello Bob, Thank you for your review of Arena QMS. we value your input. Please reach out to your customer success coach at any time to discuss any processes you don't find intuitive. They can provide some guidance. JM Jared M. Hardware Engineer Information Technology and Services Used the software for: 6-12 months ### "Great all around" May 26, 2021 5.0 We are tracking Customer Request Document changes, updates, and approvals to have an auditable log of where approvals came from. It helps to keep us organized on the change list and record of it. Pros The software is well organized, keeps the details simple and records BOMs in an easily accessible place. I like the interface and it makes it easy to audit where approvals came from. Cons It would be nice if you could automate flows for approval. For instance, I am always trying to send notifications of approval to the same person (PLM manager). I do not see any easy way to make that default when I write an approval Review Source Response from Arena, a PTC Business June 1, 2021 Jared, Thank you for your review of Arena QMS. We're glad to hear you find the solution "great all around". Please reach out to your customer success coach at any time for guidance on approval flows. KZ Karter Z. clinical holter technician Hospital & Health Care Used the software for: Less than 6 months ### "love it" July 19, 2023 5.0 Pros Arena is very easy to use and very user friendly. Cons The design seems very simple and basic, but it's not necessarily a bad thing. Review Source Response from Arena, a PTC Business July 28, 2023 Hi Karter, Thank you for leaving us a review! We're happy to hear Arena QMS has been easy to use and user friendly. TW Todd W. Mechanical Lead Medical Devices Used the software for: I used a free trial ### "Seems to have all the Features I want" December 18, 2023 4.0 Pros Has all the features and tools I could think of wanting. Building up parts and BOMs seems logical and straightforward. Cons The location of all of the tools and features is a little confusing. Review Source Response from Arena, a PTC Business January 3, 2024 Hi Todd, thank you for taking the time to review Arena QMS. We're glad it has all the tools and features you need. MJ Melissa J. Quality Manager Pharmaceuticals Used the software for: Less than 6 months ### "Fully Customizable eQMS with great support and pricing " May 18, 2021 5.0 From start to finish, our Sales then Implementation Engineer, and customer Success Rep have been A+! Pros The configurability and wide array of abilities is what drew us to Arena. The support was A+ from the start. Cons The configuration period is lengthy if you aren't able to dedicate 100% of your time to it. Alternatives considered [AssurX](https://www.capterra.com/p/10010604/AssurX/)[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Reason for choosing Arena QMS Cost Functionality Customer Service Customization Review Source Response from Arena, a PTC Business May 19, 2021 Hello Melissa, Thank you for giving our team an A+! We appreciate your feedback and are happy to hear about your positive experience. SL Simon L. R&D Director Medical Devices Used the software for: Less than 6 months ### "Easy to use QMS software" June 2, 2021 4.0 Pros User friendly, I have used other software before and Arena is the most user friendly one. Cons I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet. Review Source Response from Arena, a PTC Business June 4, 2021 Hello Simon, Welcome aboard as a new Arena QMS customer! We appreciate your positive feedback and sharing how user-friendly Arena is compared to other solutions you have used. RB Roberto B. Sr. process engineer Oil & Energy Used the software for: 1-2 years ### "Personla opinion" May 24, 2021 5.0 It is a slow page but very well organized Pros The ease with which you find all the documents and the way of navigating Cons it takes a long time to load documents and switch between pages Review Source Response from Arena, a PTC Business May 25, 2021 Hello Roberto, Thank you for your 5-star review of Arena QMS. We appreciate your feedback! ES Eugene S. Quality manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Arena QMS review" May 28, 2021 4.0 Easy to set up and maintain. Pros Cover most of ISO requirements and connected different parts togeter. Cons Not enough statistic. Analytics is a good tool, but not enough. Reason for choosing Arena QMS Arena give more options. Review Source Response from Arena, a PTC Business June 1, 2021 Eugene, Thank you for taking the time to review Arena QMS. We appreciate your feedback. Please reach out to your customer success coach at any time to get best practices for Analytics. They may be able to help you get the additional information you are looking for. MV Marisa V. Global Supply Manager Automotive Used the software for: Less than 6 months ### "Arena QMS Review" May 25, 2021 5.0 User-friendly. As a person who has never used Arena, it was very easy to use and navigate with little training. Pros Ability to compare BOM differences. Easy to track engineering changes/revisions Cons I have not had any issues using Arena QMS Review Source Response from Arena, a PTC Business May 26, 2021 Marisa, Thank you for your stellar review of Arena QMS! We appreciate you sharing your positive experience. JC Jodi C. Technician Information Technology and Services Used the software for: 2+ years ### "Not user friendly" May 25, 2021 4.0 Pros You can upload and view very detailed documents and tech notes, etc Cons The search field is not always accurate and the software is not very user friendly at all. Review Source Response from Arena, a PTC Business May 26, 2021 Hello Jodi, Thank you for providing a review. We value your input. We strive to make the system easy to use for customers. Please reach out to your Customer Success Coach at any time. They can assist you with issues/difficulties you may be having. SM Samuel M. Research Assistant Education Management Used the software for: Less than 6 months ### "An integrated quality management system for new product development" December 4, 2019 5.0 Our team has benefited from Arena QMS. Pros Arena QMS has enable us to streamline our research and development operations in the introduction of new products. Cons We hoped Arena QMS could be integrated to other support areas that contribute to the deployment of the quality system. For instance, Finance and HR could provide feasibility on the proposed actions. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.