# Grants Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Grants Management the right Grant Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135981/Grants-United/reviews --- Grants Management 4.6 (19) [View alternatives](https://www.capterra.com/p/135981/Grants-United/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Grants Management Ease of use 4.3 Customer Service 4.9 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sabine G. COO Telecommunications Used the software for: 1-2 years ### "Corporate Grant Making" December 20, 2024 5.0 Our experience with CommunityForce has been great, despite the initial setup complexity. The platform has enabled us to streamline what was previously a cumbersome, paper-heavy process. We've been able to expand our corporate responsibility grant-making capacity significantly without adding administrative staff, thanks to the platform's robust automation capabilities. The system really proves its worth during heavy application periods. It handles large volumes of submissions effortlessly, and the automated communication features keep applicants, reviewers, and internal stakeholders well-informed throughout the process. Pros The platform's comprehensive grant lifecycle management capabilities have transformed our operations. The automated workflow system handles everything from initial submissions to final impact reporting with efficiency. What stands out most is the platform's flexibility in accommodating different grant types - from small community grants to large multi-year funding programs. The built-in compliance tracking and reporting features have been invaluable for maintaining transparency and meeting regulatory requirements. Cons The depth of customization options, while beneficial, made the initial platform configuration more complex than expected. The CommunityForce's support team was highly responsive. Alternatives considered [SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[Blackbaud Grantmaking](https://www.capterra.com/p/242266/Blackbaud-Grantmaking/) Reason for choosing Grants Management Flexibility in application process,review process options, price and support Review Source CM Candace M. Director of Community Investment Non-Profit Organization Management Used the software for: 2+ years ### "Yes, this is the Grants Management platform you're looking for." November 19, 2024 4.0 We use CommunityForce for grants to non-profits and we researched several platforms. As a United Way, cost is very important to us. They are technically competitive and their customer satisfaction goes above and beyond other companies that are far more expensive. Pros It is so easy to use and most importantly it's easy for our applicants! I have agencies tell me all the time how user-friendly it is and how much they love the progress dashboard. There's no way for them to miss anything. That's the platform itself. The thing that makes CommunityForce different is the customer service. They are great teachers, always ready to help, professional, and genuinely concerned about our grants. If you asked my \[sensitive content hidden\] she would tell you that it's amazing value for money and the ROI is above what would be expected. Cons The reviewer scorecard for grants could use some tweaks to make it a little more intuitive, but all in all, it's a very good tool. Alternatives considered [Good Grants](https://www.capterra.com/p/206672/Good-Grants/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Blackbaud Award Management](https://www.capterra.com/p/140271/AcademicWorks/) Reason for choosing Grants Management Price, ease of use, and customer service/technical support Review Source CD Cindy D. Administrative Assistant Gambling & Casinos Used the software for: 1-2 years ### "Works well for our applicants. " March 13, 2025 4.0 We are are only able to utlize it for half our grants. I wish we could use it more. Our experience has been good. I do believe the Help Search needs to be broader. Pros Our applicants find it very easy to use. Cons I wish it was easier to use for our non competitive grants. I want to use the same system for both. Alternatives considered [Phrase Localization Platform](https://www.capterra.com/p/276186/Phrase/) Reason for choosing Grants Management We want to try something with out investing a lot for the first time. Review Source WW Wendy W. VP Non-Profit Organization Management Used the software for: 2+ years ### "United Way Grant Portal " November 19, 2024 5.0 Pros The IT support is to tier. Anytime we have any issues they respond very quickly and supportive. Cons Our reviewers found the logic model difficult to read on their side. The applicants and admin found it useful. Alternatives considered [e-CImpact](https://www.capterra.com/p/139829/e-CImpact/) Reason for choosing Grants Management The ability to have subadmins allowed for regional grant allocations while still giving autonomy to other grantors. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel was not an effective option for long-term use. Review Source AG Andy G. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Grant Management Portal and Manager" January 7, 2025 4.0 The organization has used the program for a number of years for all of our major grant applications. Coming in new to the team has posed some challenges to learn the ins and out. But we have made due and will get it to work. Pros The ease of having all of our grant applications in one place. Cons There is a learning curve and some of the features are not intuitive. Reason for choosing Grants Management It came down to prince and compared functions Review Source SR Shelley R. Community Impact Non-Profit Organization Management Used the software for: 2+ years ### "Outstanding service" March 25, 2025 5.0 We receive excellent care and management with Community Force. Pros This is one of the easiest programs we use for our grant management. I have also spoken with our grantees who also love the program. They have no issues and report that it is the easier system to use compared to other reporting programs. Their customer support is responsive and quick to help provide the support you need to resolve any issues. Cons We do not use the system enough to get the full use of it. Review Source JB Jennifer B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "New Director Learns From Community Force" December 20, 2024 5.0 I've been working with Community Force for over a year, but more recently, they have been tremendously helpful to me as I learn my new director role, specifically in the granting process, which is a huge part of our organization's function. Pros The staff. They are efficient, friendly and skilled. Cons I do not find anything they have helped me with lacking substance and expertise. Review Source KL Kathy L. Database Admin, Grants Manager Non-Profit Organization Management Used the software for: 2+ years ### "Grants United took a very complex onboarding process for one of our programs and gave me flexibilty." May 2, 2017 5.0 Flexibility and easy customization to our needs, with a few clever clicks we were also able to use it for project management Pros The flexibility and intuitive nature of the process of building multiple applications. I am able to build applications for the many programs we have and customize them to our needs, both front end on the application and back end in staff only sections. The post acceptance sections give me the ability to continue my relationship with the grantee beyond the award. I can have progress reports and final reports that allow me, through conditional logic, to gather what i need for reporting to our funders. Cons I wish there were a way to have separate landing pages for separate programs. I also wish I could clone reports from grant round to grant round. Review Source Response from CommunityForce July 18, 2017 Thank you for the positive review Kathy! We love to hear about how our platform is helping our customers. As for having separate landing pages, each grant application has their own URL link which you could advertise as a "separate" landing page. That may be what you are looking for but if not ,our development team is always accepting requests for improvement. By listening to our clients, that is the only way to make sure our product meets the needs for all grant-makers. please submit your all requests on your zendesk portal. Thank you TV Theresa V. Vice President Non-Profit Organization Management Used the software for: 2+ years ### "Overall it is a good program and meets our needs. We have used this software for 4 years." May 10, 2018 4.0 It is user friendly. We like having multiple year data on our agency applications. Our reveiwers can access it anywhere internet is available. Pros We like the section icons in setting up the applications. It is easy to follow. We like the % of completion in each section. It is easy to duplicate an application from year to year. The ability to transfer information from prior applications is helpful. We like that we can create reports from any field but we don't like only downloading into MS Excel. Cons The ability to develop easy reports. Wish there were report templates build into the system. Just downloading to MS Excel isn't very user friendly. We would like to be able to print some nice reports from the system. It takes a lot of staff time to make the MS Excel reports in a concise format. For reviewers the scoring rubic and application scrolls separately. We didn't find the new enhancement of the reviewers seeing each other's comments very helpful in the current format. Review Source BW Berta W. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Charitable Trust Review" October 24, 2022 4.0 Pros Eliminates PaperworkEasy to communicate with applicants Cons Global Reports cannot be shared with reviewers Review Source MC Maria C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "uw4communityforce" November 15, 2022 5.0 Pros \[SENSITIVE CONTENT\] - her customer service skills are 5 star worthy! Cons None at this time. I haven't had too much time with this software but so far so good! Review Source JK Jason K. Director Community Impact Fund-Raising Used the software for: 2+ years ### "Thank You For Excellent Customer Service \[SENSITIVE CONTENT HIDDEN\]!!" December 6, 2019 4.0 Pros Opportunity to ask questions and receive actionable support from CF team ( \[SENSITIVE CONTENT HIDDEN\] Customer Success Manager ) in a consistently informative and positive manner. \[SENSITIVE CONTENT HIDDEN\] knowledge of the platform functionality coupled with outstanding customer service skill set(s) made my experience with CF positive each time i logged in as Global Admin. Than you \[SENSITIVE CONTENT HIDDEN\] for the amazing support from our team at the United Way of York County. Cons There were very few features I notices that detracted from my opinion of the platform. Review Source DR Diane R. Scholarship and Grant Mgr. Non-Profit Organization Management Used the software for: 2+ years ### "Management of grants has been streamlined" February 5, 2021 5.0 Their customer service is very responsive on all questions and problems we ask of them. They also keep us updated on all new upgrades and occasionally ask if we have any needs that are not being met. Pros All information is available 24/7 and in one place. Training was online and easy to follow. Cons Initial set-up. Was not bad though, we paid them to do the initial set-up of the application and then just had to do training of how to use. Alternatives considered [Blackbaud Award Management](https://www.capterra.com/p/140271/AcademicWorks/) Reason for choosing Grants Management Ease of use and price Review Source JL Jamie L. Program Manager Philanthropy Used the software for: Less than 6 months ### "Great Tool for Philanthropy" October 17, 2019 4.0 I can't imagine how much more time consuming it would be to manage our grants and scholarships without this software. Pros One software for applicants and reviewers with the ability to manage, monitor and track the entire process efficiently. The ability to export to excel is extremely helpful and time efficient and calculation of reviewers scores is great. Cons Without the appropriate implementation and training it is difficult to capitalize on the full potential of the software. The training manual covers the basics but doesn't have a lot of depth for more complex situations, however our Client Success Manager, has proven extremely helpful in these circumstances. Review Source SG Sally G. Director of Community Change Non-Profit Organization Management Used the software for: 6-12 months ### "Great software!" June 16, 2022 5.0 Excellent Pros Easy to use and navigate, all the buttons are very intuitive Cons I struggled a little bit with the reporting but the help/assistance the staff offer helped me so much Review Source AK Amy K. Executive Director Fund-Raising Used the software for: 2+ years ### "Review" June 10, 2022 5.0 streamlined the granting process for applicants and volunteer reviewers Pros Ease of use, intuitive for user are the two thinks that we like most Cons There isn't a spell check feature which can be a challenge for our applicants Review Source JG Jennifer G. Administrative Agent Gambling & Casinos Used the software for: 2+ years ### "Community Force Grant Management Software" October 17, 2022 5.0 Pros The best features of this software is the ease of use and the excellent customer service when you have questions or issues. Cons The reports section is the part where I need the most help. Review Source WP Will P. Ex Dir Used the software for: 2+ years ### "Great system " May 14, 2018 5.0 Pros I like how the volunteers can review all the information on it. How you can switch views from admin to reviewer if anyone of them has a problem with it. Cons The complex of the system of making an application public. How to create an application Just a lot of differnet screen you have to go to just to create an application. . Review Source JK Joshua K. Teacher Education Management Used the software for: ### "null" September 9, 2018 4.0 Review Source Similar Products Featured ## Related categories [Grant Management](https://www.capterra.com/grant-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)