TriNet

TriNet Performance Management

3 / 5 11 reviews

Who Uses This Software?

All markets, that use performance management as a high level indicator of company success


Average Ratings

11 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TriNet
  • www.trinet.com/
  • Founded 1988
  • United States

About TriNet Performance Management

Imagine simple performance reviews that you can automate and administer effortlessly. Imagine a straight-forward work flow, an uncomplicated interface, and social goals and objectives. Imagine real time 360 feedback and a simple method to manage employee profiles. Perform breaks down the technology barrier that speeds up performance review cycles that your business saves valuable time and money. A 21 day trial account takes you 30 seconds to set up.


TriNet Performance Management Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures

TriNet Performance Management Reviews Recently Reviewed!

Bare Bones Performance Management Platform

Oct 10, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: TriNet Perform has a simple layout that focuses on reviews, goals and feedback and the preloaded templates are nice too.

Cons: It is missing a lot of functionality (like the inability to search through users and upload documents like job descriptions).

Terrible - Don't Bother

Apr 05, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing

Cons: Everything

Overall: I have now used this product to roll out two semi-annual Performance Reviews and can honestly say that I would rather use paper and pencil than this product. It is not intuitive at all. Formatting feedback is terrible, functionality poor, and customer service is the worst. Our employees and managers found it very difficult to find their own reviews, to find 360 reviews and team reviews. Don't waste your time.

Recommendations to other buyers: Don't waste your time on it. There is no live support and it can take days fro someone to get back to you with answers. Online help tools are useless.

Worst Performance Management Tool

Apr 05, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: We went through every possible worst case scenario with this product.
First of all, its not intuitive or easy to use. Nothing, absolutely nothing, is customizable in the tool.
We had so many complaints from our employees about not being to understand how to fill out their reviews that we had to go through the extra labor of creating a user manual for them.
Second, we were on the phone with customer support every other day while setting up the review. We were given false information various times and had to check in with multiple sources before someone could confirm.
The product also malfunctioned a few times; sending out random review reminders to the whole company during a period where we were not doing reviews at all.
For your own sanity, please go with another tool. Do not use TriNet Perform. You will regret it.

Austin-Trinet

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: (TriNet Group, Inc.) is a cloud-based professional employer organization (PEO) for small and medium-sized businesses. TriNet administers payroll and health benefits and advises clients on employment law compliance and risk reduction.

Review process is simple

Apr 01, 2015
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The One on One process is simple, but I had issues resetting my password and after a week of working on it.. With the help of Andrew at Trinet, I was finally able to log on. Now I have no team members to access. That is still currently being worked on.

Need better feedback setup

Mar 31, 2015
2/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Currently Trinet does not allow you to upload supporting documents onto a feedback/review.
Also formatting the review is horrible. No matter how you space out sections everything ends up crammed together. Example if I copy and paste data from excel into a review, no matter how nice it looks, when I hit complete it just becomes one giant paragraph that is unreadable.

Vendor Response

by TriNet on April 01, 2015

Thank you for sharing your feedback Jeffery! Formatting in the review forms is something we want to definitely clean up. We¿re actually redesigning our interface to address issues just like this one, and making the forms more flexible for HTML formatting (like paragraph breaks) and scalable for large amounts of text in the fields. We¿ll keep you updated with the upcoming interface design.

TriNet Perform Review

Mar 31, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall the system is great. What I would like to see is the ability to add Jpeg or PDF's to reviews. Also the formatting for the reviews tends to squish all of the information together into one paragraph. For example my original review would be spaced out into different lines and bullet points but when it is loaded it all runs together.

Vendor Response

by TriNet on April 01, 2015

Thanks for the great feedback Sandra! We have put some thought into allowing attachments into Perform, and we have that as an upcoming update. The cool thing is that our TriNet Expense already has that functionality so we are going to add the same functionality into Perform sooner rather than later.

I am finishing up my first quarter using Tri-Net Perform.

Mar 31, 2015
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: The application is not very intuitive. I would like to see a more customizable reporting structure that can utilize drop and drag, as well as a more customizable review section for weekly reviews and the ability to employees to sign off on delivery of the reviews.

Vendor Response

by TriNet on March 31, 2015

Awesome feedback. We have drag and drop functionality in the pipeline to make the user experience much easier. We are also making our reports more interactive with filters, as well as the ability to customize and save report templates. As for sign offs, soon we'll be putting digital signatures into the review workflow, so managers and employees can comment and sign off on the finalized report. We had considered the weekly review and thought it might be a little too frequent for employees, and instead focused our attention on real time Feedback, however, it's great to hear that you value that type of frequency in a review, and we'll add that to our frequencies. Your comments are well received because it helps us steer our product in the right direction. Thank you!

Great Tool

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The tools creates an amazing guide to track your process.

TriNet Perform in Call Center

Mar 31, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I love how easily I can submit goals, and reviews. The site is easy to use and it reduces the time I am locked down to my computer, freeing me to work directly with my Team.

Trinet Perform is great

Mar 31, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been very impressed with Trinet and their support. I like the new cascading goals product that makes it easier to tie my goals into the company goals and group success. I know there is much more that Trinet offers that I need to use, but so far everything has been very well organized.