# Teamgo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Teamgo the right Visitor Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136054/Teamgo/reviews --- Teamgo 4.4 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Reviews of Teamgo Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Gilles G Public relations DirectorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Very good support, good value for money“ November 5, 2021 AK Aly K office manager Computer Software, 11 - 50 employeesUsed the software for: 1-2 years. “Visitor has to type a lot of Information, it takes 1-3 minutes to fill out the forms, no ability to skip some items“ October 27, 2021 LB Lich B IT engineerBuilding Materials, 201 - 500 employeesUsed the software for: More than 2 years. “Very easy to use & easy set up!“ October 22, 2021 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gilles G. Public relations Director Education Management Used the software for: 1-2 years ### "TeamGo Review" November 5, 2021 5.0 Very good support, good value for money Pros Easy to deploy in our school environment Cons No API available to connect to our database (VERACROSS) Reason for choosing Teamgo Less functionalities but cheaper option which was sufficient for what we wanted to do. Review Source Response from Teamgo November 11, 2021 Thank you for the kind words Gilles regarding Teamgo Visitor Management. It has been a pleasure to be able to support your School and unique needs. Your feedback has helped us shape a better product for all customers and we look forward to the future together. EL Ellis L. Consumer Goods Used the software for: 1-2 years ### "Surprisingly powerful, very reliable and great value for money. " August 23, 2016 5.0 From the date of implementation his system has been exceptionally useful for us as a business. It has been very reliable the entire time and has allowed us to be without any personnel in the reception areas at our sub-sites. With a difficult layout at certain admin-limited sites, this system has given us the professional and functional solution with huge savings over a manned reception. The ease of use, badge printing abilities and general professional appearance has received countless positive comments by visitors. Pros The notification system is very easy to set up and most importantly, it works every time. Employees receive an SMS and an email when their visitor signs in, and this has proved very useful for all employees. The management user interface is very easy to navigate and once you've got it up and running, it's very handy being able to set all iPad terminals to use the same layout, regardless of their location. Cons It would be useful if the notifications sent out to personnel could be customised by the users (myself, for example) so messages can be tailor made for specific sites (or divisions of a company trading under a different name, for example). It also allows a visitor to sign in without selecting an employee which does mean some slight confusion at times, so it would be handy to be able to prevent the system from signing a visitor in until they have entered the employees name they are expecting to meet. Review Source Response from Teamgo August 25, 2016 Hey Ellis! Thanks for the review here, love your suggestions we seem to be thinking alike! Many new features on the way we hope to see you use in future releases this year. Many thanks. SH Stuart H. Used the software for: ### "Great - but still work in progress / In Development" December 11, 2015 3.0 Good, does what it says. Good emergency evacuation web access and host notification works well. Screen design and use of your own backgrounds nice touch. Good value for $ compared with other 'corporate' systems Areas for further development: - Pre Registration - Needs to be more of a 'pre-induction' than current. We want to pre print badges and have them ready for large parties - rather than (as now) having to 'invite' visitors in a calendar invite - Labels - If you just have a thermal label printer then this functionality is basic within the app with set fonts and lable size. It needs to be able to import Brother PTouch formats. Also needs to have option of just printing date without the time of arrival - what visitor wants everyone else to know on their badge that they arrived late!? - QR codes - Need to be able to allocate these to regular visitors to site, rather than only having them for the hosts - Video - Need some way in the induction page to embed a video as a lot of Companies want to show this as part of a visitors induction - Sign in Page - the std iPad QWERTY keyboard covers a lot of the input screen, makes use of the keyboard for 'Done' more enticing than the applications 'done' Review Source Response from Teamgo December 11, 2015 Stuart thanks for the feedback this is great input. We innovate through customer interaction, we will consider all your points here! Thanks for the review! AK Aly K. office manager Computer Software Used the software for: 1-2 years ### "Does the job" October 27, 2021 4.0 good Pros Easy implementation; no issues running the app Cons Visitor has to type a lot of Information, it takes 1-3 minutes to fill out the forms, no ability to skip some items Review Source Response from Teamgo October 28, 2021 Thanks for the review! It sounds like your system administrator needs to use our powerful Kiosk Designer to configure forms to make them easier to use. Teamgo's kiosk designer tool lets you customise the entire sign in flow process, break forms across multiple steps and shorten the experience. It certainly should not take that long to complete sign in unless you have complex needs! Try considering using the QR code sign in method instead. Get in touch with us for assistance :) SM S M. PA to Region Director - West Farming Used the software for: 1-2 years ### "Highly Recommended" April 12, 2017 5.0 We have been using GoReception for 15 months now and have found it invaluable in assisting with our visitor management. The features of the app are many and varied, including visitor arrival notification by email and/or SMS, printing of name badges, evacuation lists, photos of guests, booking of meeting rooms and company vehicles, just to name some and all or only a few can be used as is necessary for your companies requirements. Visitor information can now be kept confidential, a problem we had in the past before using the app. Visitors have found the app easy to use and we have customised our welcome screen with a professional slideshow of photos relevant to our industry. Navigating and setting-up host information in the administration dashboard is simple and uncomplicated. Any support issues have been responded to and resolved swiftly by the team and feedback has been taken on board and implemented. Management from our head office have been impressed with the modern visitor management system and are keen to implement it when they move to their new premises soon. Pros It's features and ease of use Cons Nothing really Review Source Response from Teamgo April 12, 2017 Hey Sue, well what kind words! It's been great working so close with yourself and the team. Your continued engagement has helped shape the product for other customers like you over the last year. Multi location is one of the core functions of Go Reception, so we can keep growing together! LB Lich B. IT engineer Building Materials Used the software for: 2+ years ### "Reason to use Teamgo" October 22, 2021 5.0 Pros keeps your people and workplaces safer and healthier with contactless sign-in software. Very easy to use & easy set up! Cons Random glitches when updates occur sometimes. Review Source Response from Teamgo October 28, 2021 Thanks so much for the kind review Lich! We're always working to fix bugs in software and improve the experience overall for the web dashboard and the iPad kiosk app, all feedback is welcome. We hope you continue to enjoy the service. Alex G. IT Desktop Analyst Telecommunications Used the software for: 1-2 years ### "Fantastic Budget Check-In software" June 3, 2016 5.0 We've been using this software for a little over a year now. The application has grown and developed alot in this time and we've had a lot of support with any issues we encountered. Features have grown out of our recommendations, and overall the developers are very responsive. Pros \* Cheap \* Easy to setup and easy to use \* Lot's of customisation abilities \* Cons \* Sometimes times out, requires at least a reboot of the application at least once week, which isn't a massive issue, just means it can't be left unattended permanently. Review Source David F. Used the software for: 6-12 months ### "GoReception - six months in" June 9, 2016 4.0 When searching for a kiosk sign in solution, you come across several apps in this space. GoReception proved to be the most versatile and worked best for my situation. The business has a front door and a rear entrance so it was critical that the solution would handle multiple sign ins. I don't use it for the staff or delivery features, but for what I need, it works as advertised. Pros The support team is always there when you need them and listens to my feature and enhancement requests. Cons Pricing is a bit high, but overall a good value. Looking for a bit more customization and user-friendly back end features. The web dashboard could use an update. Review Source Stephen N. CEO Hospitality Used the software for: Less than 6 months ### "Go Go Gadget..." August 23, 2016 5.0 Like the product name says, I went to the reception and everything was great! Had a great time and would do it again. Pros Everything was great at the reception. Cons Took a little time but was worth it. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "Excellent System for Visitors " June 2, 2016 5.0 This is an excellent system for visitors. The app is extremely user-friendly. The notification system which texts and/or emails the hosts is really helpful. We have received many compliments from visitors on this system. Review Source DP Daniel P. Used the software for: ### "Best Visitor Management suite I've found" October 26, 2016 5.0 I looked at about 10 visitor management apps about a year ago, since I wanted to provide a "technical appearance" at my company's reception desk. . I chose GoReception since it had the best feature set among them (and it still does). The app provides wireless name badge printing, evacuation list, visitor log, etc., services. It doesn't need any maintenance except when I have to update the OS on the iPad at my front desk or load a GoReception upgrade. Unlike most apps, the GoReception crew are quick to respond to any technical issues or suggestions. Pros Easy to install and use Cons I have to pull a monthly visitor log for auditing purposes. GoReception has it, but it's unformatted. Just takes a bit of work to get it. Review Source Response from Teamgo October 28, 2016 Many thanks for the review Daniel and being a great customer, good to have worked through the initial setup with you! CM Connor M. Director Of Technology Used the software for: ### "I found it very easy to setup" May 16, 2017 5.0 Pros Having an ipad for reception. Which allows for customer engagment. I just really loved using the software Cons The limited use of software. Not being able to do much in the free trial mode of the software. Not being able to have more the. One ipad Review Source Response from Teamgo May 18, 2017 Hey Connor we now have all features unlocked in Teamgo (and always have), perhaps there was another product you are confused with or did not get time to explore everything? Our two week free trial gives you access to all features including SMS messaging, pre-registration, rooms, assets and more. RP Reece P. Boss Used the software for: ### "Best digital reception solution I've found" December 10, 2015 4.0 Great look for a tech company live ourselves to have in our reception area. Visitors love it, and it's a great way for us to keep track of who's coming and going. Would love a better way of being notified of new visitors though as it can be hit an miss if the recipient is busy or doesn't check emails often. A dedicated mobile app would be great, possibly even integration with something like Skype would be interesting. I know the Go Reception team are no doubt working on things like this. Review Source Response from Teamgo December 10, 2015 Reece great to see you review Go Reception, thanks for the positive words on the technology. Fantastic ideas on integrations with other chat applications, lets explore this one and come back to you. And yes, we're always working to add value for our customers. AL Anne L. Receptionist Education Management Used the software for: Less than 6 months ### "Register of visitors" August 24, 2016 3.0 Very positive so far from both a hosts and visitors point of view, having a readily available evacuation list allows us to easily comply with the safety /emergency procedures for our school. Pros Efficiency Cons Frustrating if there is a break in the network Review Source Response from Teamgo August 25, 2016 Hey Anne, thanks for the review and we can include the company in the notifications get in touch with us and we will show you how. It's quite easy. Look forward to supporting you and the team ongoing. TN Tu N. Systems Administrator Used the software for: ### "High quality, solid app for visitors." March 10, 2016 5.0 Easy to use and provides a beautiful interface for visiting guests. Complete setup provides a clean and professional look for the reception area. Simple to use online management. Customer support is 5 star. Application Support Team goes out of their way to customise the app for your business. Any visitor, no matter how IT illiterate, can log in with its simple GUI and guidance during the sign on process. Selected out of several other reception systems for the iPad and this one easily beat the competition. Extremely affordable and doesn't break the operating budget. Review Source Response from Teamgo August 25, 2016 Appreciate the feedback Tu, Cascade has been great when we need to find out more about your support enquiries. JT John T. IT-Support Used the software for: ### "New player - Great Service" May 5, 2015 4.0 Simpel and good design. It has alot of good features and a fine Price. I've looked at about 15 different apps for Guest Checkin and this one is my number one if you compare price to functionallity. There is still some small things that I miss and very few bugs. But you can see that alot is happening, new features are being added frequently. The service is the best thing about this app. You get a quick response and help to whatever you need. Review Source Response from Teamgo May 6, 2015 Thanks for your review of Go Reception John. We continually engage our customers to learn how they use the product, how we can improve existing features and collaborate to develop new ones. Take care. BI Ben I. Training Coordinator Used the software for: ### "Does the job, works well, extremely expensive" December 11, 2015 5.0 Does what it says it does, nice that it syncs from the web, could do with a few more options but works absolutely fine. Extremely expensive for what it does. Pretty basic software. Does the job. Review Source Response from Teamgo December 12, 2015 Hey Ben, thanks for the update and review. Let's get in touch next week to look at your pricing structure and see if we can customise a package for your organisation. We want to ensure you are getting the right value. Go Reception is not the cheapest solution on the market, but as an enterprise system with continual development and support we thing the value is there compared to other offerings. Lets chat next week! DD Dianne D. IT Manager Used the software for: ### "Easy to use" December 11, 2015 5.0 We have been using Go Reception for the last 12 months in our 4 reception areas. It is easy to use and gives us accurate records of who has been in and why they were here. Our clientele love it, our administration love it as it replaced the old paper system. If you are looking for an easy to use visitor book Go Reception would be a product to seriously consider. Review Source Response from Teamgo December 12, 2015 Many thanks Dianne, great to support the school. It has been a good benchmark for our other customers in the education who are similar to you. Look forward to working with you in 2016. IG Ievgeniia G. Front Desk Operations Specialist Used the software for: ### "Simple, easy to use, nice design" December 10, 2015 5.0 Our school has been using this app for more than a month, and so far it is working great! In comparison to similar apps, it has an unlimited number of hosts and visitors, and it also has a free version! Customer Support is very nice and fast! Highly recommend Go Reception! Review Source Response from Teamgo December 11, 2015 We work closely with our customers to offer the right package and pricing for their organisation, thanks Levgeniia for your kind words, it's been good working with Hult International. FB Fabrizio B. IT Administrator Used the software for: ### "Preliminary analysis" December 11, 2015 3.0 The web appliance looks very good and easy to use, but it seems APPLE ONLY oriented. That's why I looked somewhere else : we work with Linux and Windows so installing an IPAD is not policy compliant Review Source Response from Teamgo December 11, 2015 Thanks for the review of your short time with Go Reception. We are working on other platforms to support customers in your situation. Will be great to have you back again early 2016 when these features are available. NR Nick R. ICT Support Used the software for: Less than 6 months ### "Amazing app. does what its meant to without any hassles" May 16, 2017 5.0 Pros The interface is a big thing for me. if an app has a terrible GUI i probably wont use it. the general running of the app is outstanding. Cons only downside to this app was it wouldn't close properly. when i would close apps on my iPad it would close but then re open. this could have been caused by the iPad itself. Review Source Response from Teamgo May 18, 2017 Hey Nick, make sure you have the latest update for the iPad. We have not heard this issue before but if its experienced again let the team know right away :) HE Hunter E. Computer Systems and Network Administrator Used the software for: Less than 6 months ### "Overall good but wasn't in our price range for four locations sadly" May 16, 2017 5.0 Pros The Clocking in and report feature. We are a drug testing company and must record everyone that comes in. Also The Reports we love! If your a person that needs a clocking in system with amazing reports! This is the program. Only used it for a month but overall good program. Review Source Response from Teamgo May 18, 2017 Thanks Hunter for the notice on this. Expect some really useful updates to the staff arrival in the near future and a new app to support this :) Let us know if we can assist with an extension of the service. DH Darren H. IT Used the software for: ### "Overall a good product" December 11, 2015 3.0 Lots of features built in but we decided to go with a different solution that offered more integration for our localized and cloud based solutions. Review Source Response from Teamgo December 12, 2015 Thanks Darren, we're working on integrations but it was great to see you during the trial. Best of luck with your new VMS supplier. sW suzie W. Almost obsolete !! ha ha receptionist! Used the software for: ### "brilliant!" December 11, 2015 5.0 Im currently having problems with the printer!! Its printing big blobs of ink on the dockets but overall the whole concept is brilliant!! Review Source Response from Teamgo December 12, 2015 Suzie, thanks for the positive review. One of us will be in touch today about your printing issue. Thanks. GF Gary F. Director Used the software for: ### "Very little problems, works well and does what we want it to do" December 11, 2015 5.0 Pros - Excellent service when having issues Review Source Response from Teamgo December 12, 2015 Gary thanks to you and your team for responsiveness when working through enquiries and support items. Glad we can help GF Builders and the team there. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.