# SilkOne Cloud Chiropractic EHR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SilkOne Cloud Chiropractic EHR Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more.

Source: https://www.capterra.com/p/136083/Adobe-Marketo-Engage

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# 

 SilkOne Cloud Chiropractic EHR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SilkOne Cloud Chiropractic EHR

## What is SilkOne Cloud Chiropractic EHR?

State of Art complete Chiropractic practice mgmt . Affordable for all size practices from very small to very large multi-doctor, multi-location clinics. Can be modified for any clinic configuration & needs. Highest level of Support ! 100% Compliant EHR, easy to follow steps that make you bulletproof from insurance co. audits. Save staff dozens of hours/week: bill with 3 clicks, post EOBs with 2 clicks, auto follow-up on claims, automated text&email appt reminders and much more.

## What is SilkOne Cloud Chiropractic EHR used for?

[Chiropractic](https://www.capterra.com/chiropractic-software/)

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$249

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SilkOne Cloud Chiropractic EHR

4.6 (33)

VS.

[4.0 (1,083)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting Price

$249

Flat Rate, Per Month

Starting Price

$159

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (33)

Ease Of Use

3.9 (1,082)

Value For Money

4.6 (33)

Value For Money

3.7 (834)

Customer Service

4.7 (33)

Customer Service

3.9 (1,039)

## SilkOne Cloud Chiropractic EHR alternatives

[4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/)

Starting price

$299.00

Per User, Per Month

[4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Highest Rated

[4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

Starting price

$149.00

Per User, Per Month

[4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/)

Starting price

$225.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/136083/SilkOne-EHR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Claims Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Healthcare Compliance

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Compliant with healthcare rules and regulations around the world

Appointment Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Confirmations/Reminders

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

For Chiropractors

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Serves chiropractic practices

SilkOne Cloud Chiropractic EHR 35 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Serves chiropractic practices

Store, manage and track all forms in a centralized location

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Track and manage inventory levels to maintain proper supply

Manage and support multiple locations

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Track and manage the scheduling of tasks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (33)

4.5

Based on 33 reviews

## Pricing

Value for money

4.6 (33)

Free Trial

Basic

$249.00

Flat Rate,Per Month

It includes:

-   Cloud-Based--24/7 Access
-   Fortunate 100 Level Infrastructure
-   Fully Certified for "Meaningful Use"
-   MAC; PC; Laptops; Ipads; Tablets...Any Device
-   No Down Time; No Worries; No Headaches
-   No Large Up-Front Expense
-   Truly Paperless--Fully Automate Your Office
-   You Will Always Have the Most Up-To-Date Software

Value for money

4.6 (33)

4.6

Based on 33 reviews

## Integrations

[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[

Zingit](https://www.capterra.com/p/186304/Zingit/)[

ClearGage](https://www.capterra.com/p/186206/ClearGage-Suite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (33)

4.7

Based on 33 reviews

## User reviews

Overall rating

4.6

Based on 33 reviews

Filter by rating

5(21)

4(10)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CM

Clint M.

Chiropractor

Hospital & Health Care

### "SilkOne use and ease "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 16, 2023

Solid EHR but feel I am not getting my whole money worth because of features I may miss out on

Pros

It covers all the insurance guidelines and it has ease for notes with the doctor

Cons

The data entry, the consistency with entry of intake paperwork. I only get email support really and not a human on the phone. I do not use it to it full capacity because I do not know all the bells and whistles. Still trying to adapt to what tests and things I do

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2023

Our support team is always available to help! We do recommend emailing support@silkone.com for any issue. However, if you need to speak to someone just email and request a call back, and you will be called. Also, Anant, our head of development, is always available. Call or email me anytime and I'll give you his cell phone #. He (or support) can help you understand all the bells and whistles so you can take full advantage of all of our many, many, efficiency features. Call me directly anytime at (774)SilkOne 774.745.5663

RP

Ramona P.

chiropractor

Health, Wellness and Fitness

### "It was fine, but needs refinement"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

April 25, 2022

It was not what I would have chosen. Also the office manager wasn't as savvy with it as she could have been, she was a bit old school. So I think there were some options we could have used that would have made things more efficient.

Pros

I think it's fairly reasonably priced. I think you can put in new patient exam information quite easily.

Cons

Putting in insurance collections was a bit maddening. It seemed very time consuming and inefficient. Also, when I used it, it didn't seem to be efficient for doing SOAP notes during the appointment. Perhaps that has been improved since I used it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 4, 2022

It seems this reviewer may have us confused with a different EHR system. SilkOne's insurance payment posting is extremely simple and literally takes minutes. With 2 clicks all payments post to the correct patient, DOS, etc., automatically !! Every detail about each payment is easily viewed as well. I can't imagine anything being simpler. Also, our SOAP notes allow you to create a unique, detailed note in 10-30 seconds. SilkOne provides personally guided setup and training, and daily live training sessions. We make sure our clients fully understand how to get the most value out of our system. If a client ever has an issue with any feature, our highly acclaimed support team is always available via email, phone, or live screen share meeting, to solve the issue. We have no record of this person being a client of ours, which further implies they are referring to a different company. The fact that it's been years since using the system in question also supports this.

RS

Rhonda S.

Medical Billing Specialist

Medical Practice

### "The best integrated PMS, EHR and billing software for the money with great billing and AR features. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2022

The support team is phenomenal and fast to respond if help is needed. There are great training videos available as well

Pros

I am a billing company that works with many different EHR's. SilkOne integrates beautifully with the clearinghouse so uploading claims and downloading ERA's is fast and simple. The ERA's are imported into SilkOne for posting so you don't have to maintain any files. One thing that sets SilkOne apart from any software I have ever used the features within the Accounts Recievables. Not only can you see your outstanding A/R by payor, but you can see exactly what claims are outstanding. This is such a powerful feature for keeping outstanding A/R to a bare minimum and what claims need to be addressed. This can result in an improved cash flow for any doc- I think this feature alone more than pays for the cost of the product! Then you have to consider all of its integrated practice management, EHR and billing components.

Cons

Resubmitting a claim can be cumbersome until you really learn the process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

James J.

Chiropractor

Health, Wellness and Fitness

### "Silk One EHR for Chiropractic Office"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 6, 2021

Pros

It's the one I used for years, at the time it was priced very well compared to the other big names for chiropractic EHR.

Cons

It looks old, several things are confusing when using. The online scheduling looked so bad, we used an entirely separate online scheduler that didn't connect to Silk One.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2021

We've built SilkOne with input from several Chiropractic coaching organizations to be very efficient and easy to use. Our support team is always available to clear up any misunderstandings. Our scheduler is state of the art, full functioned and easy to use. I'd be happy to schedule a support call anytime to show you how easy it is. And yes, although we are the original cloud EHR and provide the highest level of features and support, we are priced at or below other EHRs. And we are the only company to guarantee in writing to never raise our client's fees.

CG

Christopher G.

Owner/Chiropractor

Health, Wellness and Fitness

### "SilkOne EHR"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 6, 2020

positive!

Pros

easy to bill and support is very prompt!

Cons

somethings are not as click and check simple as other softwares Ive seen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

lee w.

Doctor

Health, Wellness and Fitness

### "Great System!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2019

Pros

How simple and easy to use. Silkone has everything you need for the office. Billing is done easily in a few steps. The customer service is outstanding

Cons

Nothing. Silkone has everything you need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

kyle l.

owner

Medical Practice

### "4 years of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2019

it has been great, if there has ever been any issues they have fixed them very promptly. Problems were usually due to something with the clearing house and insurance companies, very rarely were they due to the software itself.

Pros

how fast i can get through patient notes and billing. It was so easy i never had to hire i billing company or employee. Also i can access it anywhere.

Cons

i couldn't pay for it up front to use for a lifetime

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IN

Ivan N.

Chiropractor

Medical Practice

### "Comprehensive Cloud Based Software for the Chiropractic Practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2019

My overall experience with Silkone has been fantastic. My main admiration for this software is the ease of use and speed to create SOAP notes. Also, I just love that my patients can go to my website, fill out the medical history, current symptoms and sign forms at home on any computer and or tablet. So, when they come into my office they just have to sign in on the kiosk and they can go immediately back to the exam room or treatment room. Silkone has made my office so efficient and now I can treat more patients in less time. That is a huge advantage with this software, because many softwares don't allow to fill out symptoms or medical history at home. In my humble opinion, Silkone is the best software for the price.

Pros

First of all, I have had EHR software in my practice for the past 13 years. Last year was my first year with a competitor cloud based software which I would rate just average due to length of time to create exam and SOAP notes. I usually had to finish my notes at home, especially exam reports because it just took too long to create the note. But, now after a month with SILKONE, I nev er had to finish my notes or Exam reports at home. The ease of doing exam and SOAP notes is amazing. The one thing I love about this software, is that everything is on one window screen. You don't have to jump through different windows screens (such as other softwares) which takes too much time and effort. My office manager loves the billing aspect of the program too. It works well with Office Ally with auto remittence. Also, you can send out text and email reminders and just the marketing module of Silkone is worth the price of this program. The support and training was second to none. Their response to my questions were always within an hour and they even respond to your questions after hours, so support is the best I have every experienced. They really go out of their way to make you feel comfortable with the software. Last, the customization is so easy for this software,, so my notes never look CANNED. Overall, I would give an A rating for Silkone software. This Software is definitely a keeper for our practice.

Cons

Obviously, there isn't much that I don't like about this software. Now, no software is perfect, but Silkone is the best software for billing and notes that I have ever utilized. Minor complaints, and I do mean minor, is that you have to press save to each Section (subjective, obejctive, plan, etc), which I hope they will eventually automatically save when you input the information. or just press save when you finish the end of exam or note. But, it is easy to go back to make any changes after you finish the note.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

John G.

Owner

Health, Wellness and Fitness

### "I like it"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 16, 2018

Good

Pros

Price of software and that it’s cloud based. I also like that it works on any operating system or browser

Cons

Navigation. You can’t skip laterally. Any change requires going back to the home screen too often

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WL

William L.

Chiropractor

Health, Wellness and Fitness

### "Awesome EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2018

I have used this software since 2011. I have recommended several other chiropractors. It makes my day easier.

Pros

Customizable and easy to use. Support team is awesome. Makes daily note taking much less time consuming.

Cons

If I say I have to like something the least, it would be the filling in of the bubbles in the OBJECTIVE portion of the note. That is really not even an issue. I just had to say something in this box!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136083/SilkOne-EHR/reviews/)

Popular comparisons

[ChiroTouch vs SilkOne Cloud Chiropractic EHR](https://www.capterra.com/compare/48210-136083/ChiroTouch-vs-SilkOne-EHR) 

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