# Ginesys One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ginesys One the right Inventory Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136092/Ginesys/reviews --- Ginesys One 3.8 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ginesys One Ease of use 3.9 Customer Service 3.8 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ajay R. Senior Manager Retail Used the software for: Less than 6 months ### "Works wonderfully well for our retail store!" March 1, 2022 5.0 Pros We opted Ginesys for managing our Handicraft retail Store at Connaught Place, Delhi. Ginesys implementation team made it a cakewalk to use the product. All our requests were timely addressed and resolved. The software support almost all features needed to run retail operations in a hasslefree manner. Cons Reporting can be simplified as some reports are Cube based and instead of one click, need more sophisticated procedures. Review Source Response from Ginni Systems March 4, 2022 Hi Ajay Thanks for the great review! Look forward to making our product more useful in your job. We value your feedback. regards, Team Ginesys SG Suman G. Director IT and Operations Apparel & Fashion Used the software for: 2+ years ### "Ginesys is good for mid tier business need be more flexible in customisation" February 25, 2022 4.0 Overall 10 years we had good experience with ginesys. As our business grew ginesys also grew with our business needs but from past 1 year we feel ginesys might not be capable large scale business. Pros Customer support and Ginesys is always ahead when compared to similar ERP in mid segment. The way ERP transformed for GST changes is very impressive. Cons Not very flexible and not ready to integrate with new applications with which client is comfortable. Pricing is too high we need tie up with some 3rd party tool for any kind of new feature. Reason for choosing Ginesys One Appeared professional and was been used by many companies in our industry. Switched from [Myaccounts AppRetail](https://www.capterra.com/p/128962/MyAccounts-ERP/) It appeared not scalable Review Source Response from Ginni Systems March 4, 2022 Hi Suman, Thanks for the great review! Look forward to making our product more useful in your job. We value your feedback. regards, Team Ginesys aD alok D. HEAD Retail Used the software for: 1-2 years ### "Ginesys\_ethnicity" August 8, 2022 3.0 Base level automation of processes are possible but if we want to take the application to the next level there is a lot of resistance saying that the requested changes are not part of the over all plan/ development calendar. Pros Fast to setup, Back office Well integrated with POS. The System has the rudimentary functionalities that make the use of the system organisation wide. Cons Most of the integration with other systems like WMS/ Vendor Portal/ Analytics/ Ecommerce have to be built and are charged separately. The Development cycles are also not very fast including Vendor portal which is a invested application. The Development on POS is next to impossible - feature that shoudl be configurable are supposed to be development. Review Source Response from Ginni Systems August 12, 2022 Hi Sir, Thanks for your kind review. We shall keep working on your feedback. MD Mahek D. Inventory and IT Retail Used the software for: 2+ years ### "Personal Experience" March 1, 2022 5.0 Inventory is the main part I take care and POS implementation. Pros Inventory Features specially Inventory generation and Sales and Distribution - Easy to Use and very simple and friendly. POS features. Cons Closure of Oracle - BI Tool, Web Reports, Etc Reason for choosing Ginesys One Because it gave complete solution by linking all the main components like start from purchase of product till sales of B to B and B to C (Inc. Finance and Online Platforms in it) Review Source Response from Ginni Systems March 4, 2022 Hi Mahek Thanks for the great review! Look forward to making our product more useful in your job. We value your feedback. regards, Team Ginesys SG Soumen G. IT Head Retail Used the software for: 2+ years ### "Ginesys Review" March 7, 2022 4.0 support matrix is too good... Pros Easy To Use , Support system is good , easy to handle , manpower available in market easy,CRM module is too good for retails.. Cons For Transit Stock Details, Import Goods, Expanses pass through Internal order and end of day made it company asset .Planning Module, HR module etc.. Review Source Response from Ginni Systems August 12, 2022 Hi Sir, Thanks for your kind review. We shall keep working on your feedback. NG Nischal G. Partner Retail Used the software for: 2+ years ### "," September 6, 2022 2.0 Not Great. Pros NPOS at store level is simple and user friendly. Cons Web reports is not user friendly, overall reporting tool is very very poor. Basic finance reports are missing and cannot be customized as well. Reports made by our won team is not acceptable to Ginesys team. They want to make the same report on chargeable basis. Review Source Response from Ginni Systems October 10, 2022 Hi, Thanks a lot for taking the time out to review. We shall keep working on your feedback. Regards, Team Ginesys AM Ankur M. Head IT Food & Beverages Used the software for: 2+ years ### "Review" September 30, 2022 1.0 None of issues has been addressed by ginesys toolso far. Pros Report features, other functions also which is usefull some time but most of the time what's ever requirements we shared with team they says most of the time features not available in currently in system Cons Batch and expire manegement and more function and procurement along with pos functions Ns many more option.. Reason for choosing Ginesys One LS Retails or Logic Review Source Response from Ginni Systems October 10, 2022 Hi, Thanks a lot for taking the time out to review. We shall keep working on your feedback. Regards, Team Ginesys RK Rajeev K. Director Wholesale Used the software for: 2+ years ### "Very poor user level Experience" March 7, 2022 3.0 Management only concerned how to extract money. They compare there with sap/other internal Brands and try to charge according but they are not giving the basic they which is required for our industry and also promised at the time of buying by the top management but till date since 2017 not delivered. Pros Integrated software for GST and though process Cons Customer Least on their priority and rigidity in approach Reason for choosing Ginesys One Being industry specific software Review Source Response from Ginni Systems August 12, 2022 Hi Sir, Thank you for your kind review. We shall keep working on your feedback. We are sorry that the experience is not great and we hope that with the latest updates you will get a better outcome soon. We will be in touch to get more detailed feedback. JC Janardhan C. Consultant Retail Used the software for: 2+ years ### "Ginesys At GVT" March 1, 2022 3.0 Overall, We are okay with Ginesys. As technology is evolving day to day we expect more ease ness in this software. Pros Ginesys is evolving has most of the features our organization looking yet. Cons Reporting and Analytics, Integrations with Third Party tools Review Source Response from Ginni Systems March 4, 2022 Hi Janardhan, Thanks for the great review! Look forward to making our product more useful in your job. We value your feedback. regards, Team Ginesys NA Naman A. Partner Apparel & Fashion Used the software for: 2+ years ### "Its All About Perfection" September 2, 2022 5.0 Pros In depth reporting that can be customised as per the requirement, Detailed analysis of every daily activity performed in a business, user friendly, Very intuitive, Easy to learn, 24/7 Custkner support Cons There is nothing to dislike about the software Review Source Response from Ginni Systems October 10, 2022 Hi, Thanks a lot for taking the time out to review. We shall keep working on your feedback. Regards, Team Ginesys MH Manish H. IT Manager Government Relations Used the software for: 2+ years ### "Ginesys-Zambia" August 8, 2022 5.0 Experience is very nice, just need to work on Some report rest other every thing is very nice and good Pros Multi site management ,Employee roll management, Cons For Out of India user don't have any important update Reason for choosing Ginesys One Indian company and easy to communicate and explain our requirements and solution Review Source Response from Ginni Systems August 12, 2022 Thanks for your kind review. We shall keep working on your feedback. VR Verified Reviewer Co-founder Textiles Used the software for: 1-2 years ### "Make life Easy " November 23, 2022 5.0 Overall Experience Is Very Good. New Journey For automation Pros Reports..For any Company, Reports Play Very Important Role For Business Analysis,Thanks To Genesis for Giving Deep Drill Information With Clear Way Cons Unable to Create Tout - T In & Sales Return in Bulk ,Bulk Images Upload Part Must be Improve Review Source Response from Ginni Systems December 23, 2022 Thanks for your kind review. We will keep working on your feedback to improve our product and services. DL Dinesh L. director Retail Used the software for: 2+ years ### "CTPL ginesys " September 30, 2022 4.0 overall a very good experience Pros scalability as a full fledge ERP, good structure for retail as Company owned or franchise , also accounting feature. Cons reports need improvement ,should have some basic pre formed reporting formats. Review Source Response from Ginni Systems October 10, 2022 Hi, Thanks a lot for taking the time out to review. We shall keep working on your feedback. Regards, Team Ginesys HRN Harish Reddy N. MANAGING PARTNER Textiles Used the software for: 2+ years ### "Ginesys review" March 9, 2023 5.0 good Pros customer support. The response from staff is really good Cons there is nothing particular that i can think of right now Review Source SB Shivansh B. DIRECTOR Retail Used the software for: 2+ years ### "Buy Chance Feedback" October 11, 2022 5.0 Good Technical And Customer Support. Excellent Ginesys Web Report And Other Module. Pros Ginesys Web Is Good For Multiple Task. Good Stock Management Easy And Fast Bill Cons Login Session Time Is Not Long In Ginesys Web Review Source Response from Ginni Systems November 19, 2022 Dear Sir, Thanks a lot for your valuable feedback. We shall keep working to improve on areas mentioned. Regards, Team Ginesys AS Amit S. Director Textiles Used the software for: Less than 6 months ### "Worst software of all." March 5, 2023 1.0 Support is bad, it takes days to clear a doubt, Reports in this software is like a pain for all. Ginesys does not integrate with other softwares at all.. Pros Parallel users option is the best feature of all. There is nothing to like. Cons Report is bad. Item creation is poor, Duplicating the entries is not there, but even in other software these options exist. Reason for choosing Ginesys One Because of quality, support, features, data bank etc. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) ODOO is faster, easy integration, more features, better reports. Review Source VS Vipul S. Director Apparel & Fashion Used the software for: 2+ years ### "one stop solution in todays era" November 29, 2022 5.0 Pros The team that has put together this software. Cons It must be more user friendly & mobile/handheld based Review Source Response from Ginni Systems December 23, 2022 Thanks for your kind review. We will keep working on your feedback to improve our product and services. RN Rakesh N. Head of Operations Retail Used the software for: Less than 6 months ### "Great features" November 26, 2022 4.0 Good Pros Customer Support is very good in response and resolving the query. Cons Reporting feature needs to be upgraded as currently it is not showing report without and with GST. Review Source Response from Ginni Systems December 23, 2022 Thanks for your kind review. We will keep working on your feedback to improve our product and services. VB Vinay B. Director Food & Beverages Used the software for: Less than 6 months ### "Feature rich but user friendliness is not so great" November 10, 2022 4.0 It has been reasonable experience. Not so great, not so poor. Pros Backend ERP is good in terms of feature list. Cons Front end POS is not very intuitive. It takes too many clicks for one bill to be created. Review Source Response from Ginni Systems December 23, 2022 Thanks for your kind review. We will keep working on your feedback to improve our product and services. 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