Who Uses This Software?

Avaza is used by all manner of small and medium-sized client-focused businesses. It's perfect for managing internal & customer-facing projects, tracking timesheets & expenses, quoting & invoicing


Average Ratings

200 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Avaza Software
  • www.avaza.com
  • Founded 2012
  • Australia

About Avaza

Avaza is an all-in-one solution for project management, resource scheduling, tracking time, managing expenses, quotes & invoices. Teams of all sizes, from freelancers to large businesses, will love it, for its simple & intuitive design with powerful features. You can work on projects, track time, manage expenses and invoice your customers all in one place. Available in the cloud, from any device.


Avaza Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • ACH Payment Processing
  • Check Processing
  • Collections Management
  • Invoice Processing
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receipt Management
  • Recurring Billing
  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management
  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Account Tracking
  • Calendar Management
  • Case Management
  • Client Statements
  • Document Management
  • Expense Tracking
  • Retainer Billing
  • Time Tracking
  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking

Avaza Reviews Recently Reviewed!


Delivering Client Projects Is Easy With Avaza

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Avaza is not overly complex, so it cannot accommodate really heavy projects with large teams or complexities. It does, though, provide amazing results for teams with a more direct approach to project delivery. I was able to implement its use in a software development firm that specialized in cloud applications. Specializing in Microsoft's online SharePoint environments, Avaza was the tool of choice to manage projects dealing with migrations and customization of such sites. It did include large projects and small ones, and managed time tracking for billing, as these were on an hourly basis. The features were just right. But because there was no custom coding and developing for which unit testing or QA department involvement, Avaza worked extremely well for them.

Pros: Avaza has all the core functionality that lets any business successfully manage and deliver client projects. It is not just for development projects. It can be used in a wide array of industries because of this basic general core of features. For starters, Avaza manages contacts and distinguishes them between clients (external contacts) and team members. It uses this to connect projects to its clients and the resources that will be working on these projects. The roles for the contacts are manage in the contacts section as well, allowing the admin to connect just the right resources and the features they need. Adding projects is fairly simple, as well. Create a new project and allocate the client to it. That is it. Then add the necessary tasks for the project, allocating team members from the contact list. You can even group into sections that can represent milestones, features, epics, or any description that fits your project or organizational business needs. Project views can also be customized. You can view projects in a Kanban styled board, as a Gantt chart or even as a list. Team members track time against the tasks until completion and the process is quite simple and straightforward. Avaza also provides team scheduling and provides forecasting capabilities across one or more projects. You can also manage timesheets, expenses and recurring expenses for all the projects in Avaza. Avaza offers the capabilities of providing your clients with quotes or estimates for projects, as well as managing invoicing, recurring invoices, credit notes and payments. And you can track all the work via an extensive library of reports.

Cons: Avaza is not a feature rich product for large enterprises or large projects with large teams, as these must track defects, reworks, testing and a host of other tasks that often have dependencies upon others. This is something Avaza does not manage and trying to track this level of effort is not something that can be done. So, this is definitely for smaller organizations or teams with basic projects.

We as a startup company were looking for 360 degree solution.

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We found Avaza from google. First we tried a free trial and after that we subscribe for premium. We send customer estimates and invoices from Avaza. Also, whenever someone approves or disapprove estimates is done directly from the online web version of estimates. When we send customer a invoice, he can directly make paypal payment from the web version and it get updated directly to our dashboard. Now we have started using projects to assign task to our designer and that also work great. Live support are quick to reply.

PowerPoint Geek are permanent member of this software and we are quite comfortable in using this software.

Cons: No Cons. Really good online software. We have tried many other and found this to be the best. So no cons at all.

Overall: Our startup company PowerPoint Geek. We started using this software from day 1. In between we tried another software and our customers were not happy. The reason was they were not able to pay from other software. Our customer asked to send invoice from Avaza only. As they find it very easy to make payment online from the direct invoice web version link.

Great Billing System for Professional Services

Oct 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: 1) Professional Invoicing- electronic or paper options and highly customizable.

2) Time Sheets - These are easy and flexible. Love the copy from prior week feature. Time sheet entry is based on projects I've set up with my clients. Tracks against my budget.

3) Reports - these are helpful to run several times a month to see how I'm performing to budget. I can save my favorites.

4) Customer Service - Staff is always available quickly when I need help.

5) Integrations - Integrates easily with email and PayPal.

Cons: I wish they had a simple workflow or training feature that explained how to initially setup: Inventory Items, Projects, Sections, Tasks and Categories and then explained how they related to invoices and time sheets. I figured it out, but it wasn't intuitive when I started.

Overall: Great product at a reasonable price. Can help a small company be professional and appear big.

I enjoy using this app for my team projects. It's one of those apps that makes you so productive!

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I wanted to share my positive experience getting started with Avaza.

I spent about 4-6 hours searching for a system that would enable my team to manage our internal and external projects of ppc ads and email marketing campaign projects. I played with many apps that were missing some of the features I was looking for. I finally came across Avaza and was so happy since it had exactly what I was looking for!

After getting excited about all the valuable features I was amazed to see that support was a top notch 5 star integral part of the service that is on-board 24/7. I was welcomed the minute I logged in followed by another rep. that answered kindly and professionally all my initial questions. I was so happy with the customer service and the wonderful product that I signed up immediately for the webinar that took place the following day. The webinar support agent was very kind and professional and gave me a one hour, one on one webinar answering all my questions and giving me great tips to get started. I see myself using Avaza for many years to come as well as recommending it to all my friends and associates.

Wishing all lots of productive and happy moments

Overall: I realy enjoy this app and the support is great. I guess I would just say that it's to bad it took me 6 hours to find it because if I would of found it first I would of saved 6 hours.

Excellent, full of features and inexpensive.

Aug 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been a web development contractor for 5 years. Software for project-planning, time-tracking, invoicing... believe me I've tried them all. Avaza has all of the above rolled into one software. The monthly subscription is pennies compared to what I was spending on multiple other softwares and the time it took to move information around.

Pros: Avaza is simple, clean, and intuitive. Time tracking is stolen straight from Harvest, time items are straight from project management tasks, and invoices are inherently customizable by populating from tracked time or manually entering expenses. There is also recurring invoicing and online payment links. The Avaza team is always rolling out some new features and honing the UI, plus email or ticket support has been at most an hour delay.

Cons: I used to have a small list of cons, but I sent them as ideas to the Avaza team and they actually built what I needed. Awesome.

Recommendations to other buyers: Get Avaza for a sigle/small team setting. This may even work for larger teams, but I have no insight about that.

Very User Friendly!

Sep 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best feature is that it is very user friendly, great user interface. I needed something that would be easy for my clients to use more than anything and it gave me that.

Cons: There are no any cons that I can think of at this time. The only thing missing is the ability to actually create a proposal document that my clients could review, sign electronically and pay. Avaza has a quote or estimate feature which is really awesome but if I could also get those features I wouldn't have to use any other products such as Adobe Sign. Overall, the best online project management tool out there - hands down!!

Overall: I was searching for a project management software and combed through several of them to see which one best fit my needs and landed on Avaza. It had everything I needed. The ability to create projects for my clients, send them invoices, upload documents, communicate with my clients on specific tasks and much more.

Recommendations to other buyers: No

Saves us so much time

Nov 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It does it all. We can punch our work time, skip from task to task and projects to projects and keep track of everything. The billing then grabs everything automatically so we don't forget to bill anything. We used to have a billing system indepedent of our task system. Bringing these together saves so much time. And we're just 2... We do web marketing and web development for small businesses wich means lots of small clients. Cutting down billing time was a must for our growth.

Pros: Fast and convenient billing Clear and usefull reports on just about evrything Convenient time entry Works well on mobile to enter tasks right after client meetings Does automatic billing Can create tasks by forwarding an email to avaza's project email

Cons: Could improve a little bit the customer data so we could also use it has a basic CMS. Could automate the report sending for weekly KPIs and check-ups.

Recommendations to other buyers: Gives you a professional system and professionnal image in no time. Invoice online payments are well made and help getting our money faster. If too complicated customers still send checks... If you have many customers with open bills you can just create a "general' project by customer that stays ongoing and put your tasks under it. Givez you professional reports on your business. Kind of reports I used to be paid has a consultant to build for companies... They're available anytime and for free in Avaza.

Capterra loader

Fantastic product, even better support

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The support is just plain awesome. There is someone there to respond to support requests almost all the time even though they are in a timezone that is over a day away. The time tracking portion of the software just works fantastically, the billing is excellent, and it's just very impressive how much this product can do.

Cons: Time is calculated out to 4 decimal places but they don't always show all of the decimals, which can create some goofy reports. There is an option to round the time for billing and reporting but often times we would prefer to adjust the time up or down rather than simply round.

A simple and powerful client and project manager.

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and clean setup is what I can set up easily. I like the simple wizard just in front of me and all the process updates are in front of me. The UI is clear simple and just workes as they should be. I love the minimalistic and to the point menu of it. Menu structure is also just in front of me, no more finding or take a note for just a menu. And yes it really does what it tells even in the free plan it is so much initiative then others I have tried. Project management and Time tracking are what I use most of the time and just workes. I am happy that I gave this a try.

Cons: Reports can be improved. I am not very comfortable with the report features. I just get confused and get lost with so much reporting options. Also, I think the report should be under every particular subject.

Overall: I just love the simple easy to setup approach. I can set up and start using the software within days, and there are no learning curves. I just used their project management and time tracking which is great. I can recommend my customer/user to use this service so they can simplify their task. I am still trying this and getting some awesome result.

Great looking app, simple and intuitive

Feb 23, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Look. Feel. So easy to use.

We love how creating projects and organizing is simple and intuitive, yet leaves room for customization. The timesheet is easy to use since we don't have to tie in every single entry to a task prior to starting. The report options offered as default were helpful too! We have powerful visualizations without having to pay additional for the same thing. Other apps offer similar or even better reports, but with a hefty price tag.

Cons: - Would have liked to assign multiple people to one task.

- The task status only offers "not started", "in Progress", "completed", but would love to have a completion bar (i.e. 60% status completion)

- Customizable reports? Would be nice.

Overall: After looking at several apps, Avaza had an integrated solution that was simple and intuitive, and it's actually affordable. No complicated function add-ons, no over the top services. Definitely the top pick for start-ups like us and still has the functionality you need to run things on a bigger scale!

Recommendations to other buyers: Overall, we love the app. Looking forward to future improvements!

Vendor Response

by Avaza Software on October 06, 2017

Hi Takashi,
Happy to inform you that you can now enter a percentage complete on tasks, and it is visible in all Task views. :)

Capterra loader

Avaza is absolutely amazing

Dec 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The huge list of functionality and ease of use. Great set of standard reports. The software replaces a few other tools - project management, financial, timesheets, tracking expenses, reporting

Cons: I feel the project scheduling part of the software can be enhanced and the Gantt Chart view. That does not mean that it is not useful - it just does not work easily when the plan changes or for advanced scheduling

Overall: The software is really amazing in that I have used it for so much more than what I initially anticipated. I now use it for recurring invoices too and managing support contracts. It is so easy to use overall

As a new entrant to the PM field, Avaza promises much. Easy, quick and supportive

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Quick to set up.

True Gantt charting AND resource loading - great that we can plan ahead visually.

Nice workflow from quoting to invoicing, without becoming intrusive or cumbersome.

Cons: Still some work to do, but we'll keep station:

Can't for example progress invoice and easily see what's billed/what's left to bill, and you can't add true supplier costs and sell on as margin (they have to be added as expenses which isn't the right method in PM).

Also, for the 65%+ of colour-blind males out there - once you reach your 8 hours, the schedule changes to 'Full'. So far so good. However, go over 8 hours and it changes from green to red - which is extremely difficult to interpret at a glance if you're red-green colourblind. Some UX refinement required here.

What makes this harder is that the number then changes to how many hours 'over' your 8 hour day you are rather than showing either a '-' against the number, or more appropriately just continuing to add up the hours you need to do on that day.

We're sure these are niggles that will be ironed out as the product develops.

Excellent and affordable project management tool

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Avaza is an extremely user-friendly project management tool that includes all of the important components of project management in one easy-to-use interface (i.e. project tasks, scheduling, timekeeping and expense management, invoicing, reporting, etc.). Their support is also top-notch. The support documentation on their website is very detailed, and the support team is always very quick to reply. In my experience, they have replied to me in just a few minutes when I chat with them using their support tool and they respond very quickly via email as well.

Cons: There are some features that do not currently exist in Avaza, such as the ability to send automatic overdue invoice reminders and the ability to apply detailed permissions to external/client users, however Avaza seems to be working constantly to improve the system and will take your input into consideration when documenting feature requests.

Overall: This software has enabled our company to successfully manage our client engagements. We can easily track our progress on project deliverables, and can ensure we stay on time and under budget.

AVAZA highly recommended!!!

Nov 25, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, the availability of management reports and the efficiency of invoice generating & tracking.

Cons: Some reports can be improved or developed, but the AVAZA are supportive of assisting with the same!

Overall: I am the General Manager of a developing business in Lima, Peru and we have now been using the AVAZA time and expenses recording system for the last 9 months. Both myself and my team have found that this system is extremely user friendly and easy to use. From a managerial perspective, this system has improved the efficiency of our time and expenses recording, as well as the generation of key reports and monthly invoices issued to clients. The system and the reports available have the opportunity to be developed further and the AVAZA team have been excellent in taking on board our feedback and personalising the system in accordance with our needs. Overall, I would highly recommend this system and support team to any small to medium sized business!

Recommendations to other buyers: AVAZA should have alternative payment methods available for payment of the monthly subscriptions; making international payments easier and more cost efficient.

Vendor Response

by Avaza Software on December 13, 2016

Hi Cheryl,
Thank you for your review and feedback!
Just wanted to let you know that you can now pay for your Avaza account using a Paypal account :)
Have a great day!
Nida

Great first impression, tons of features and functionality in reasonable price.

Feb 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can create project structure with sections, tasks and sub-tasks.

All tasks can be tracked against time and completion and shown in nice gantt chart.

Add estimates for each task

Rich and custom reporting

Assign users to tasks and add followers

Capability for clients to have access and see progress of their projects

Uploading files

adding comments

Cons: It seams to take few extra clicks to start timer against task, like select project task and so on.

I wish there was better integration with google drive.

That dashboard is not be customized to user needs.

Overall: Great project tracking with tasks well organized, time tracking against tasks and very nice reporting as well as exporting data and importing.

Vendor Response

by Avaza Software on February 08, 2018

Hi Lukasz,
Thank you for your review!
I noticed you mentioned that it takes a few clicks to start tracking time. You can use our timer (shown at the top of every screen) to start tracking time with one click.

We also support attaching files from Google Drive to your Tasks, Task Comments, Estimates and Invoices.

Thank you again for your review, and for any clarifications, please contact support@avaza.com :)

Nida

The Perfect Project Management Platform for Small Businesses

Mar 04, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and responsive support team. Quick way to record time and match against items.

Cons: Mobile app is not native. Task swim lane view breaks the screen going sideways.

Overall: Migrated to Avaza from another larger PSA cloud platform, and amazed at the ease of use - the workflow and intuitiveness is on a whole different level and there's really no handholding needed to figure out your way around Avaza.

It's really designed for small teams that need a project management tool to loop the whole team together but not be bloated with so many other unnecessary 'extras' that you wouldn't use. This also translates to a very affordable and value for money subscription plan that's clear and provides everything that you need.

My only (very minor) complaint is that the mobile app is not a native app and so it's a little bit unwieldy to use (eg pressing back on the phone messes up with the Javascript loads). Apart from that, the team has been using Avaza for nearly 3 months now and are very satisfied with Avaza's simplicity, intuitiveness and adaptability. Keep it up, Avaza team!

Recommendations to other buyers: Very suitable for small businesses (1 - 10), particularly if focused on consulting / dev work. May not be suitable for teams that require a very specific and customised workflow.

Capterra loader

Great software for basic job/project management

Nov 08, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: First, Avaza has great customer support. I never waited longer than a couple minutes for a response. The price is incredibly affordable, and the features are great if you're using Avaza as your main job/project management tool.

Cons: Avaza, while customizable within itself, doesn't always work well with other systems/software which is only a problem because it's not in-depth enough to eliminate all other software. I wouldn't really call the software customizable as much as you just have a lot of options you can choose from. If you run a lot of different software that needs to tie together, Avaza may not be the way to go.

Overall: Great, cheap tool for basic job and project management.

Capterra loader

Feature Rich, Great Value, Full Customization!

Feb 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We spent some time reviewing our options for a solution to help us manage multiple client projects. Did our due diligence and made sure all (almost all) our requirements were checked off. Avaza is a solid solution, with a vast array of features that we can now leverage to deliver our projects more effectively. We can assign external resources (including our clients) to project tasks, track schedule, budget - among maybe a thousand things we haven't even found yet.

The support team at Avaza is fantastic, very helpful and responsive. Customer reps are rockstars!

The number of integrations (either direct or through Zapier) is phenomenal. Especially the direct integration with Quickbooks.

If you're looking for a comprehensive delivery and project management solution you should definitely give Avaza a deep look.

Cons: With such a comprehensive solution, the initial setup took some time. Probably a bit more than we were expecting, but it was time well spent.

All in one project management (Avaza)

Sep 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We're really fond of Avaza'z ability to play multiple roles at once. Not only does if function as a standalone billing department, but it also allows a team of consultants to manage their billable time and expenses.

Cons: Avaza does most things great, though they fall a little short when it comes to historical data. Historical data should be treated as a documented yet ever changing log. Instead, it's frozen in time and unmanagable. I believe Avaza could come up with a better solution for this.

Overall: Avaza was a big leap for our company. We went from dealing with excel to overpaying for Harvest. We were able to leverage the same features (improved too!) for less. Avaza truly is an all-in-one scalable solution.

Avaza has streamlined and consolidated our processes to one app

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We tried many apps before Avaza and couldn't find one that had the functionality and ease of use that we wanted. Fortunately, we found Avaza and took to it very quickly. We were also very pleased with the integration with other apps we use making our overall processes more automated and seamless. An area I didn't think we would use much was Reports, but we've found it to be very helpful at getting snapshots of each project and all projects as a whole.

Pros: We now have an easy to use central location for Project Management and Time Tracking with workflow. Much better than separate systems like we had before. The ability to scale based on our project team size and all the underlying workflow functionality is very good.

easy to use

Sep 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very easy to use and have most of the function we need for design company. we just start using this one as free software for try out, but we believe will upgrade the account for more function.

Cons: customer support can be bit better. scheduled a meeting on line and no show from Avaza.

we have to rescheduled again... see how it is going this time.

Overall: good for office manager to get the over look of the project and control the timing with stuff are much easier.

Vendor Response

by Avaza Software on September 22, 2017

Hi Tong,

Clarification regarding your demo that was scheduled on September 19, 2017. :)

The team member scheduled to take that call waited online for 15 minutes before logging off. If you signed on after that time, it would have seemed like no one was online.

The reason we cap the waiting time at 15 minutes is because it is halfway through the scheduled 30 minute call time.

An email is sent to each user that doesn't show up for the call, and was sent to you the following morning, asking you to reschedule.

I can assure you that our customer service takes client appointments very seriously. I apologize for any inconvenience caused to you.

Regards,
Nida

This system includes many of the features I need to run a small business construction company.

May 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The invoicing system. I used many, and this one has by far the best templates and tracking abilities. Very easy to use. Also like the ability to create Gantt charts for project timelines; which is very useful when submitting invoices.

Cons: Would like if you could save as you are drafting the invoice without having to go back into edit mode each time. Also the ability to add bullets in the description section .

Overall: Invoicing, project management

Great experience so far, still experimenting with features and functionality.

Mar 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Avaza's greatest strength is its web interface which is simple and elegant, and easy to navigate. It has most of the features you could want from this kind of software, without being bogged down with too many options and a long setup or learning curve. It would be most suitable for a small organisation. Furthermore, it is continually developing and we will likely see more functionality and upgrades as time goes on.

Cons: It can be a little inflexible in what it allows you to do, or to get away with. For example when setting up projects or allocating time entries to them, there are too many boxes that must be filled in - in particular the time entry section could be more efficient and intuitive. But these are minor niggles.

Overall: More structure to our organisation.

Vendor Response

by Avaza Software on March 19, 2018

Hi Rahat,
Thanks for your review!

Just to clarify, the only information needed for a timesheet is the Project, Timesheet Category and duration. Everything else is optional unless your account admin chooses otherwise.

Awesome... best support team ever. It has all that I need to run my offshore IT consulting business.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great PM tool

Awesome staff and timesheets control

Invoicing, quotes, payments... All in one place

My clients have access to their projects and documentation all the time, no need to ask for anything

Response to features requests is super fast

Tons of great reports, and you can pre-configure them for your eficiency

Great price for what all I get out of it

Cons: Maybe a more robust accounting functionality, but hey, the financial to run the business is awesome.

Overall: I receive a fully functional PM, resource planner, invoicing and clients communication tool in one simple yet powerful tool.

Avaza supports your enterprise

Sep 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Avaza hits the sweet spot in the oversaturated market of project management/billing software. It combines practically all of the competitor features into an efficient & scalable online environment.

Pros: -Invoicing -Estimates -Expenses -Time tracking -Project management *Project budgeting -Reporting

Cons: Avaza makes historical data a chore. It's uneditable and non-removable. I'd definitely like to see improvement in the way historical data is handled. It's a small price to pay for such an amazing platform.

Recommendations to other buyers: Avaza offers a free plan that is fully functional and will easily work for a small business. To see if Avaza is right for you, give the trial a go!

Great for Gantt charts!

Nov 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Gantt Chart feature

Timesheet feature

iCal sync

Cons: Limited to 5 projects on the free version

Overall: I manage multiple year-long grant funded projects and I needed a method for managing the various tasks and deadlines throughout the grant year. I was also looking for something to help me keep track of long-term goals for our organization and make sure we are meeting benchmarks along the way. I looked at dozens of software options, but Avaza was the only one I found with a free version that would allow me to view my tasks in a simple list format as well as in a long term gantt chart. There are many other features that I am not fully implementing (quotes, expenses, invoicing, inventory, etc) but I do use the timesheet function to log the amount of time I spend on tasks. I am currently the only user with my organization so the 5 project limit (with the free version) is enough to meet my needs. I have only been using the software for a couple weeks, but so far I am really enjoying it! I especially love that I can see a visual representation of my projects in the gantt chart. I can't wait to print off a PDF for my boss!

Avaza is designed in a way that makes project management and billing time easier.

May 16, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The design of the task lists, and tagging has helped me to manage my tasks a lot easier than other project management software which can be overwhelming and chaotic. The invoicing has great customisation. Also the ability to view tasks in a list, Kanban or Gantt Chart layout is a great feature.

Cons: It is more project based rather than task based, so all tasks must have a project. Within those projects you have sections which are great but there's no where to archive or delete the sections once you've completed tasks within them. The intentions of projects of course are meant to be over a finite period of time, however I like to use programs like this for internal tasks and client work that is one-off tasks as well as projects. So for my requirements I do have to work around the restrictions of the projects a little.

Overall: Less overwhelm when trying to manage multiple projects and tasks.

Best value

Apr 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplest user interface, best customer support, powerful reporting (especially job costing /profitability).

Cons: Customer account statements should be multilingual like the invoicing is, permissions should have more flexibility (as in choosing specifically which project info to share with team), should have an option for billing method that is "fixed fee" which will automatically be brought to an invoice, a calendar feature would be nice as well. :)

Overall: I just started using Avaza and believe the price is extremely worth it for the features you're getting. We have a small company with a tiny budget and I've tried over 15 softwares before finally finding Avaza, that has (almost) everything we need and is within our budget. The user interface is extremely simple to use, yet the reporting is powerful. The customer support is the best I've experienced so far. I hope this will be a long partnership with Avaza and I will not have to go through the hassle of testing dozens of softwares anytime soon.

System functions

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pretty easy to use and able to take control of the activities undertaken

Cons: At the timesheets reports, should not only include the hours per percentage by employed.

Overall: Avaza is a very useful tool to organize and keep track of hours used by customers. The system of project control, timing of activities and expenses made allows the entry of an easy and clear way, allowing to have a better control of the project to be carried out.

Recommendations to other buyers: It should be possible to add a contact more than once within the companies. (There are contacts who have more than one company working with us)

Really good to sync up proyects of any tipe

Jun 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Help to my study team in every group proyect since we find out this app, after that i estart to apply the system in my personal business and make me and my work team to be precise like swiss watch and so far we do not have problems with deadlines. Can be use in any device you want and use emails to remember all the tasks

Cons: It is a little hard to understand all the software, some people take some time to learn how to use the system.

Amazing! Lots of features and functionality in affordable price.

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like most about avaza, specially that I can track my time and schedule my task. also Amazing staff and timesheets control

Invoicing, quotes, payments... All in one place

My clients have access to their projects and documentation all the time, no need to ask for anything

Response to features requests is super fast

Tons of great reports, and you can pre-configure them for your eficiency

reasonable price for what all I get out of it.

Cons: Does not update realtime, no themes, and boring ui.

Maybe a more robust accounting functionality, but hey, the financial to run the business is awesome.

It was a little confusing at first on my mobile until I found the tasks option in the menu. On the desktop it's super easy.

Overall: Easy Time tracking

Easy Task Sheduling

Facility and Use of the system

Nov 24, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: When I have all the details of the activities that I have done during the day, I can know how I'm managing my time and with it, I can be more efficient with my time. Also, I can use the system on my phone, that's very useful.

Cons: It only can be used while you are connected to the internet.

Overall: It's the first that I use this type of system before I did it manually. And the system it's very useful and easy to use. I'm really pleased with it.

Avaza is my saving grace as a new employee in a fast paced company

Oct 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a new employee in a fast paced company in an even faster paced industry, I was was worried I would be left behind quickly and would battle with keeping my tasks managed. I literally don't have to worry at all because of Avaza. Every morning I see my tasks set out for the day and can easily track my time spent on these projects. Keeping track of my time is so important in my company and old-school time keeping would never do the trick.

Cons: I don't like how tasks are not kept within projects and listed independently.

Overall: As a business, our daily, weekly and monthly goals as individuals in the company and as a team as a whole are made crystal clear to us. This allows us to work more effectively and efficiently and feel more prepared for work every day.

Great for our startup

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Avaza is flexible both in terms of features, as well as the two different user license seat types (love that). Also, the support is *excellent* and they are open about their feature roadmap, which is important to us. As a growing team, we see this as the single best option we have come across.

Cons: Like any feature-rich tool, I feel like it's going to take a while to understand how to use Avaza "properly", i.e., to its full potential. A set of videos showing how to use *all* of the features would be a great help here (I know this is on their roadmap). But they are great with other support, well above the norm. Looking forward to the videos though!

Overall: Allows us to run our business in very much the way we envision it, and make good on our promise to our customers.

Great alternative to competitors, great support

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product is straightforward, simple, and it does what it is supposed to, for a reasonable price.

Cons: Commenting on cards can get a little disorganized, there should be a way to organize in threads or something similar

Avaza Ease of Use and Functionality

Dec 21, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and integrated functions

Cons: Somewhat simplistic. Needs to be more robust.

Overall: With Avaza as not the case with other CRM/Project management tools is the all-inclusive functionality. Avaza has project reporting and the ability to use the timer to record work done on tasks and projects. This rolls up into the timesheet which is a very useful function and many of the other CRM's do not have the timer-Timesheet functionality. Great feature!

Recommendations to other buyers: Keep updating and adding features.

Exceptional customer service and a solid program

Apr 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I LOVE the customer service - they're responsive via chat or by phone and they've taken the time to bring my team members up to speed. Now what service takes the time to do that - awesome!

I also searched extensively and this is the only software I could find that can help me to project budgeting and project management. This is not easy to find, especially at an affordable price. Overall, I have to say that I've tried and purchased (regretfully) lots of software and Avaza has definitely been the only one that actually meets my needs!

Cons: The user interface isn't as "pretty" as some of the other softwares. It doesn't have robust social collaboration tools within the program.

Capterra loader

Great project management software for small businesses

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and set up, so you can get up and running quickly with your projects. Customer support is awesome!

Cons: Mobile app could be easier to navigate. Be aware that advanced integrations cost additional, but that is not a barrier because overall price is affordable.

Overall: Great value for a small business looking for project management software with lots of features.

Functional but not a perfect fit

Mar 12, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I liked the clean structure of Avaza, and the budget features. It's a good option for a business who doesn't rely heavily on project management to drive their productivity. Their customer service was very helpful though when I was letting them know we were going in another direction and they genuinely seemed to want to know what was driving our decision.

Cons: We run a marketing/PR based business, and we were looking for a one-stop-shop project management and back office system. While we knew that was a long shot, we tried Avaza for several months and even gave them a second go when our current system wasn't doing everything we needed as well. I would have liked to see Avaza have different dashboard customization views so we could tailor the system to be more project centered instead of a financial view upon logging in. Since we use a different billing and accounting software, this data on our dashboard would remain blank and the dashboard wouldn't even be utilized. Also by the time we added all of our employees and contractors to have timesheet accessibility, we would have been paying a lot more in extra monthly fees than we were looking to spend. It just started really adding up for us when other software companies offer these options within their pricing tiers.

Time control and management

Nov 24, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The system is really easy to use that help us in order to control and manage our time in our daily work. This system helps us to improve the quality of our jobs.

Pros: The time management in the system.

Cons: Sometimes it gets freeze and doesn't allow us to stop the time at the timesheets.

Recommendations to other buyers: It should have a feature at the timesheets to program the activities time and send an alert when it's close to the deadline.

Help Us To Track Client Project Delivery & Team Performance In fast way. Worth Trying

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It's worth using.

Pros: Using this we capture all the project estimate time to delivery and team performance.Help Us To Track Client Project Delivery & Team Performance In a fast way. Worth Trying

Cons: It should send the follow-up reminder for the due task and user manual should be updated as per new features. Other than it's awesome.

Perfect and helpful for improving our projects scenario and tasks

Apr 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Ease

Cons: Arrangment

Overall: I appreciate this software, easy to use and perfect in results.

with time sheet entry, it arrange my time and reducing my expenses and waste time

Recommendations to other buyers: I advice all to try

Capterra loader

Great project management app

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to install on tablets and phones; web version is full functioned. The Gantt charts by resource are so helpful for scheduling resources! It is a great all around app that is very easy to use.

Cons: Project dependencies between tasks is not as robust as other solutions. Mobile app on the Apple App store has not been updated in a couple of years (that said, it works and supports the common functionality). Gantt view for resource management not available on mobile apps.

Overall: We use this for contact management, contractor management, project management, and are looking at it for time and expense tracking as well. We may leverage the invoicing capabilities in the future.

Great Time Tracking and Billing Tool

Oct 08, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I'm a business consultant who has used, recommended and implemented numerous applications in my career. When I began to look at billing applications for my own company, I probably looked at and compared a half dozen applications. Avaza stood out from the beginning and I have no regrets about selecting Avaza for my company.

Pros: Quick Set-up Easy time tracking for consultants Easy customer email invoicing Great Reports Project planning and set-up Great customization that allows our company to brand all customer transactions

Cons: The only improvement I would suggest is the ability to add balance forward invoicing so clients can see past due balances. Currently this is done by attaching a report, but that defeats the benefit of the easy email oriented customer invoicing.

Capterra loader

Avaza has a simple and intuitive interface. The learning curve is flat.

Jul 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its simple and fast, and helps a lot in the daily workflow.

Each task has a lot of posibillities and even commenst can have attachments. So while working on an assignment, others can comment.

Cons: Since comments on tasks works great, and its part of the flow, its unfortunate, that it doesn't auto update the page, so new comments will pop in. You have to refresh the entire page to see IF a new comments has arrived

Overall: Better ways to share a project between developer and clients.

A greater overview of where we are in the project.

And its easy to add new task on the fly i.e. at a meeting since you can just push return and a the task gets saved, new task is ready to filled

Excellent timesheet program

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Extremely easy to use. I logged in and started using the application. And in about 5 minutes, I had submitted my first time sheet which had all the relevant details.

Cons: Ability to submit previous week's timesheet for approval. Not sure if that is a problem or I am not doing something right.

Vendor Response

by Avaza Software on September 19, 2018

Hi Ajay,

Thanks for your review!

Could you clarify what you mean by "ability to submit previous week's timesheets for approval".

On the Global Timesheet popup, Timesheet Day view and Week view screens you will see a green Submit for Approval button if your timesheets need to be submitted for approval.

Please feel free to contact support@avaza.com for further clarification :)

Regards,
Nida

My description of Avaza

Nov 24, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The functionality about the worked hours of my team. I can see all their day-by-day development.

Cons: The way of invoicing, because of we have to change into my country laws.

Overall: It's a friendly, non-complicated and functional system in which we can see hours, expenses and invoicing. Great system!

Recommendations to other buyers: For me, it is a good system.

Avaza is really helping our organization to have more accurate and up to date time reports

May 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I believe that one of the best features of Avaza is the clock that can be activated to record times of your activities while you are performing them from any platform, even from mobile devices. This allows you to have more accurate accountability for the tasks performed.

Cons: I'm still getting to know Avaza, but in general I've liked everything that I've explored so far. I would like to be able to configure my landing page on the tool to have the timesheets view per week as default when I log into the software.

Overall: With Avaza we have been able to better organize our projects through our organization in terms of tasks assignments and time accountability.

Amazing! I get all the features I had with my old system and more, for less money, with Avaza!

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how fast and easy Avaz is to use, and how equally quick and easy it was to get started. In addition to begin fast and easy, Avaza also has tons of options to allow me to customize my experience and appearance in every way possible. The invoices I create are beautiful and can be paid quickly online by my clients in just one click!

Cons: I haven't found any cons really. Maybe they could use a preview button when you are creating an invoice?

Overall: Avaza has helped me save a lot of money while appearing more professional to my clients, not to mention making it easier to keep track of my times and make more money!

Great for invoicing

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has invoicing feature and I get paid from sending the invoice to an email address- my clients can pay via credit card or PayPal whichever they prefer.

Cons: It's a lot. I only need it for invoicing - hopefully I can use it for its other features someday.

Overall: Wonderful. Support is immediate and helpful. I inquired about several points I had questions about and all were answered and solved within 5-10 minutes.