# Page 3 | ComplianceQuest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ComplianceQuest the right Quality Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136111/ComplianceQuest/reviews --- ComplianceQuest 4.6 (112) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ComplianceQuest ## Showing most helpful reviews Showing 51-75 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Phani L. Salesforce Developer Computer Software Used the software for: 1-2 years ### "Great EQMS Platform" October 12, 2023 5.0 Pros CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management. Cons No features are missing in this platform which is very carefully designed and have all aspects to serve. Review Source Response from ComplianceQuest October 27, 2023 Thank you for sharing your thoughts on ComplianceQuest's EQMS platform. We're glad to hear about your positive experience with data visualization and quality management. Panduranga Vithal K. Associate Software Engineer Information Technology and Services Used the software for: 1-2 years ### "A Powerful Tool for Enhancement" October 12, 2023 5.0 Pros Complianace Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective. Cons The user interface is Quiet difficult for user friendliness for the first time user's. After using it sometime, it gets set. Review Source Response from ComplianceQuest October 27, 2023 Thank you for sharing your feedback on ComplianceQuest. We're glad to hear that you find it to be a powerful tool for enhancing efficiency and effectiveness. Regarding the user interface, we'd like to inform you that in our latest version, significant improvements have been made to enhance user-friendliness, especially for first-time users. Jordan H. Employee Dev and Safety Coordinator Warehousing Used the software for: 2+ years ### "Highly Configurable and Practice Changing" January 6, 2021 4.0 We found ComplianceQuest to be our best option out of over 8 in depth demonstrations and reviews of competitive software. After weeks of selection, we were not disappointed in our choice. We found CQ to be highly configurable to meet our unique business needs, but also challenged us to change they way that we do things to provide efficiencies and stay within the software. The dedication and support was excellent from the start and before we had even selected them, and remains consistent. We have few issues, and the issue we have had are resolved in little time. The only thing keeping me from 5 stars is the new lightning experience (not required), looks pretty, but has been both a challenge to learn and use. Our company is not a fan of it, and continue to use classic experience. Pros Highly Configurable and Challenged us to change our ways for efficiency and software features. Cons New Lightning Experience leaves a lot to be desired, but it is not required. Switched from [SmartSolve](https://www.capterra.com/p/106668/SmartSolve/) Numerous Problems and Lack of features. Review Source sK sooraj K. Quality Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Overall QMS system" February 28, 2022 4.0 Wonderful but changes need to be worked on with full capacity to meet customer needs. Pros Easy to use, Self-explanatory UI, enables QMS operations automation to high extent. Cons changes are not easily accommodated and need a large lead time for CQ dev team to implement changes. Customer service needs to improve. Reason for choosing ComplianceQuest meets company QMS needs. Review Source rK raja K. Quality Assurance Manager Medical Devices Used the software for: 2+ years ### "Complaince quest for QMS" September 14, 2023 4.0 Suitable for fast moving environment. Pros All futures particularly Controlled Document and Complaint Handling Management are very useful. Cons Simple errors that need tobe resolved internally. Reason for choosing ComplianceQuest Expenses were low. Review Source Response from ComplianceQuest April 26, 2024 Thank you for sharing your positive experience with ComplianceQuest! We're thrilled that you find the Controlled Document and Complaint Handling Management features particularly useful and well-suited for a fast-moving environment. We appreciate your feedback and are committed to continually enhancing our services. Thank you for choosing ComplianceQuest! SK Sneha K. Technology Analyst Information Technology and Services Used the software for: 1-2 years ### "CQ Review" October 15, 2023 5.0 Pros It is a powerful tool for managing quality-related activities in various industries. It has helped most of our clients to eliminate paper-based systems and automate audit management. ComplianceQuest has also helped users improve reporting and analytics capabilities, track nonconformances, training, and document control, and reduce complaint handling time. Cons Risk management module needs to be enhanced further Review Source Response from ComplianceQuest October 27, 2023 Thank you for your valuable feedback. We're pleased to hear about the positive impact ComplianceQuest has had on quality-related activities. Your suggestion regarding the risk management module is duly noted. Your suggestions are invaluable in our continuous improvement efforts. BP Brandon P. Software QA Manager Biotechnology Used the software for: 2+ years ### "ComplianceQuest reviewed by Brandon" September 26, 2023 5.0 Great but needs to improve in uploading time, Pros Lots of features that meet QMS requirements.Easy to use.Great design.Best complain and change management features. Cons Once in a while when i uploaded the long .docx document, software mentioned that just taking care of your daily business and will send the email to you. I got no email for it. Second, i got a hard time to get the complete secondary good pdf file after uploading the long docx file. No pdf file created or just the first page of pdf.The searching functions should be added more features.Need to provide more guidance and help.Customer service takes too long to response Review Source Response from ComplianceQuest April 26, 2024 Thank you, Brandon, for your review! We're delighted to hear that you appreciate the comprehensive features and great design of ComplianceQuest. It's wonderful to know that our platform meets your QMS requirements and that you find the usability to your satisfaction. We value your feedback and look forward to continuing to support your needs! VH Vatsala H. Compliance Administrator Medical Devices Used the software for: 2+ years ### "CRM Transforming Business Operations" September 27, 2023 3.0 Regulatory Compliance, Quality Management, Document Management, Audits, Employee Training and Certification, Reporting and Analytics etc Pros The controlled document, Findings, Audit Findings, Accounts, Training session's, change order, Equipment, Assessments, Reports, Dashlane,Equipment,NC. The UI lasks user friendliness, Cons There are some features which can be improved in Findings, training session's, requirement's Review Source Response from ComplianceQuest October 27, 2023 Thank you for taking the time to share your review. Your feedback is truly valuable as ComplianceQuest is dedicated to continuous improvement. We greatly appreciate your insights. VR Verified Reviewer Software Engineer Consumer Services Used the software for: Less than 6 months ### "Great working with EQMS" October 13, 2023 4.0 CQ is a great product that is very versatile. The app is configurable to meet your needs. I would definitely recommend the app to others. Everything in the app is simple and easy to understand. My only suggestion to make the user interface a little more simpler in which you have you have index like sub links for the various subsections you have. Pros CQ is a great product that is very versatile. The app is configurable to meet your needs. Cons It can be improved further using new technologies. Review Source Response from ComplianceQuest October 27, 2023 Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find it versatile and configurable to your needs. We'd like to inform you that in our latest version, the user interface has been enhanced to provide an even more streamlined experience. Your recommendation is greatly valued. Bryan C. Vice President of Cloud Technology, Digital Transformation SME Information Technology and Services Used the software for: 2+ years ### "The Best QMS on Salesforce" December 10, 2018 5.0 The support and expertise provided by ComplianceQuest along with their commitment to customer success is 5-star all the way. Pros The team at ComplianceQuest has brought years of Quality experience and put it onto the world's best cloud platform. My company specializes in helping Life Sciences organizations with their quality processes, GxP, and maintaining compliance in the cloud and we have been extremely impressed when recommending and implementing ComplianceQuest for out customers. The workflow with each module follows best practices that internal Quality teams can trust with Part 11 eSignature and audit trail, combined with the robust security and permissions provided on the Salesforce platform. Cons Nothing negative to say about this product. Review Source KT Kathleen T. Vice President of Quality Assurance Pharmaceuticals Used the software for: Less than 6 months ### "Satisfied Customer!" April 5, 2024 5.0 Pros Working with the Compliance Quest Team has been a wonderful experience from our initial inquiries to launch! Everyone we have worked with and continue to work with have been very knowledgeable, flexible, patient and enthusiastic. Can't say enough about teamwork with \[sensitive content hidden\]! Absolute pleasure to work with these gentlemen! Cons I have nothing to state here. The team at Compliance Quest has navigated us through to launch and has made it very easy for my team. Review Source Response from ComplianceQuest April 26, 2024 Thank you for such a glowing review! We're thrilled to hear about your positive experience working with our Compliance Quest Team from start to launch. It's wonderful to know that our team's knowledge and enthusiasm have made a significant impact. We appreciate your kind words and look forward to continuing our successful partnership! KK Katrina K. Quality Specialist Medical Devices Used the software for: Less than 6 months ### "Satisfied Customer" April 5, 2024 5.0 ComplianceQuest truly is a one stop shop for all of your QMS needs, from EDMS to CAPA! Their staff is extremely helpful, very attentive, knowledgeable and they are quick to respond to anything that comes up. Their out-of-the box application is solid, but I love that it was customizable to meet our specific business requirements. Pros I love how all of the modules interact with each other and also really appreciate the fact that they are customizable to meet our specific needs. Cons I wish there was a way to leave comments within the documents in Doc Control, to more easily identify the area that may need clarifications/corrections. Review Source Response from ComplianceQuest April 26, 2024 Thank you for your review and for highlighting how well the modules work together and meet your specific needs! We're thrilled that you find ComplianceQuest to be a comprehensive solution for your QMS requirements. We appreciate your feedback and are continually looking for ways to enhance the functionality and user experience of our platform. Thank you for choosing us and for your positive comments about our team and services! NP Niyati P. Manager, Quality Assurance Medical Devices Used the software for: Less than 6 months ### "CQ is a terrific eQMS System!!" April 13, 2018 5.0 Pros I brought in Compliance Quest to my company, to fill a need in electronic document management and control. But we did not realize how much we needed it for our processes and procedures specifically. It is so adaptive and configurable that it meets our needs in almost every way. We started our implementation of the Document Control module with Compliance Quest in Q4 2017. Our experience has been overall very positive throughout selection to implementation. This solution is extremely powerful and has a variety of applications and modules. Configurable reporting and dashboarding features allow for ease of communication and transparency of data within the company. One-stop shopping for Document Control, Training, CAPA, Complaints, Change Control, Supplier Management, Audit Management, etc. All processes are electronically linked, adding both ease and traceability to my interrelated QMS processes (I can launch a CAPA from my Complaint form!) (I can launch an Engineering Change Order from my CAPA form!). Initial installation of the software allows for mass uploads of existing documents and data. I am still waiting to implement their Audit Management module, but I can already imagine how easy and efficient it will make my audits in the future. The Technical Support staff is great, especially by being patient and courteous, but also extremely knowledgeable! Cons Configuration can be as simple or as complex as you make it. The more complex configurations are more work up front, but bullet-proof the processes for the end-user so the processes pretty much drive themselves. Because it is solving a complex set of problems, CQ software is naturally complex. Once the initial learning curve is past (CQ Project Managers and Tech Staff assisting in training and knowledge transfer), the design of the software is understandable. Review Source MJ Mahaveer J. Sr. Design Quality Engineer Medical Devices Used the software for: 2+ years ### "Great Over all experience" September 13, 2023 5.0 The app is configurable to meet your needs. I would definitely recommend the app to others. Everything in the app is simple and easy to understand. My only suggestion to make the user interface a little more simpler in which you have you have index like sub links for the various subsections you have. Pros Easy to followConfigurableInterconnected so your data can be retrieved from the same platform Cons Report generation is a little complicated and doesnt allow other users to get the same level of information unless you change their roles. Review Source Response from ComplianceQuest October 19, 2023 Hello Mahaveer, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Your support has truly made a difference at ComplianceQuest, and we are incredibly thankful to have you as a partner. Warm Regards, ComplianceQuest VR Verified Reviewer Staff Quality Engineer Medical Devices Used the software for: 6-12 months ### "Staff Quality Engineer" November 2, 2023 4.0 It does the function, it provide elements required by regulations. As an auditor, it is easy to find compliance gaps in data that user enter, as the system has too many touch points the leads to clear potential for errors in records. Users are impatient, make this simple for users with clear and few navigation touch points. eg. for a CAPA use a flowchart map to guide user in their journey to complete CAPA and NC activities. Pros Fully integrated system that links all element of QMS Cons Too many touch points leading to error in data entry Review Source Response from ComplianceQuest February 2, 2024 Thank you for sharing your insights. We're pleased that our system meets regulatory requirements and fulfills its function. Your feedback on usability and navigation is invaluable. We're excited to share that our latest version now features an enhanced user interface designed to address your concerns. We appreciate your partnership, and we look forward to the continued positive impact of ComplianceQuest on your quality management processes. AC Avinash C. Manager Hospital & Health Care Used the software for: 1-2 years ### "Multi purpose Healthcare QMS Application" November 2, 2023 5.0 Pros All solutions/modules (CAPA, Document, Training, CO, Deviation, EHS) in one app. One of the top 3 QMS systems available in the market with very economical prices compared to peers. Cons May be the multiple signatures in one step. Review Source Response from ComplianceQuest February 2, 2024 Thank you for your valuable feedback. We're grateful for your recognition of our competitive pricing and market position. It's our pleasure to serve your healthcare QMS needs effectively. AM Alex M. IT Director Mining & Metals Used the software for: 1-2 years ### ""ComplianceQuest: Making Compliance Cool Again, One Regulation at a Time!"" September 13, 2023 5.0 Pros One of the standout features of ComplianceQuest is its robust compliance tracking system. It allows us to effortlessly monitor and manage various compliance requirements, ensuring that we stay up to date with regulations. The system provides real-time notifications and alerts, which helps us proactively address any potential compliance issues. Cons Initial setup and customization process of ComplianceQuest can be time-consuming and require technical expertise. Review Source Response from ComplianceQuest October 19, 2023 Hello Alexander, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Your support has truly made a difference at ComplianceQuest, and we are incredibly thankful to have you as a partner. Warm Regards, ComplianceQuest LR Lucia R. QA Specialist Medical Devices Used the software for: 6-12 months ### "Great Experience" April 3, 2024 5.0 Pros Training features are the best, friendly user. Cons 75 limit training procedures to job functions Review Source Response from ComplianceQuest April 26, 2024 Thank you for your positive feedback on our training features! We're glad you find them user-friendly and effective. We appreciate your insights and are continually working to enhance our offerings. SA Sridhar A. Business Consultant Information Technology and Services Used the software for: 1-2 years ### "COMPLIANCE QUEST- A wise choice to enhance and ease your Quality Management System!" December 13, 2018 5.0 Justifying as a 100% cloud based EQMS has been in sync to customer needs, extremely flexible, sleek and clean with a simple user interface as a key element. This solution has a variety of modules syncing the communication and transparency of data between various departments among the organization. Compliance Quest is a tightly integrated EQMS powered by SALESFORCE as a winning combination. Supporting wide range of compliances, high degree of productivity, collaboration, efficiency and being cost-effective to the organisation are some of the significant highlights. Keeping in consideration of all the global quality standards, CQ serves as fit for use with minimum customizations to customers from various industries. Hands-on experience was intuitive leading to ease and comfort where Out of box solutions made the processes smooth. CQ customer support to us is another factor that sets them apart with highly knowledgeable, skilled personnel. CQ ensured us to get onto the right track every time with their effective consultative approach which is always beyond what is expected with incredible timely response. Pros \-100% cloud-based - Paperless EQMS - Customer support par excellence - Ease of use and simplicity with regards to implementation - Efficiency and security Cons As of now, no cons identified. Review Source KH Kelli H. Supplier Quality Engineer Medical Devices Used the software for: 1-2 years ### "Review of CQ" April 3, 2024 5.0 Pros First eQMS system I have used. It is very organized. Cons Too many approval steps in Change Control and CAPA Review Source Response from ComplianceQuest April 26, 2024 Thank you for your review of ComplianceQuest! We're pleased to hear that you find our eQMS system well-organized. Your feedback is greatly appreciated as we continue to enhance our services. LT Lee T. Director of Quality Used the software for: ### "CQ Application works well. ISO and Healthcare Compliance - Mission Accomplished" November 9, 2015 5.0 As the Director of Quality for a diagnostic company, I was entrusted with the responsibility of finding a QMS platform for our ISO and Healthcare compliance. Between IT and Quality, we unanimously selected CQ platform. After evaluating close to 10 different applications extensively, we chose CQ Platform for our QMS requirements. CQ did not let us down. The power behind the application and our success is the following: 1. Configuration to our liking: The application can be tailored to make a process as simple or as complex as we wanted. This ability allowed us to make the application work for a specific process in the way that our process owners needed. 2. Social Collaboration: The application's unique feature of social collaboration was simply amazing. We have not seen this capability with any other QMS vendor. The Social Collaboration feature allowed us to set-up collaboration channels across locations, departments and product lines. We can now ask an expert from another location for advice or assign a task as part of a process rather than relying on out dated communication models. Our CAPA or Change process quality has improved dramatically. Before CQ, the sharing or collaboration of information across locations was almost non-existent. 3. Reporting: Clearly the best out there. CQ has a very good reporting platform. Creation of reports is easy and elegant. The report scheduling feature has saved us a lot of time running and delivering reports to managers a breeze. I have used some of the established QMS applications in the past. Usually, we have to revert to Crystal Reports or invest in expensive reporting tools after the QMS platform was deployed. The cost savings with this alone was more than what we paid for the CQ platform. 4. Customer Service: CQ's attitude of customer comes first rings true in every aspect of their dealings with us. They are there regardless of what the issues were and worked with us to address them promptly. I am now a big believer in CQ platform. I will root for their success as it has been a long time since I found a company with not only a strong product but very good customer service. Review Source DH Daniel H. Salesforce Manager Hospital & Health Care Used the software for: 6-12 months ### "Great tool with a Great Support Staff" July 22, 2022 5.0 Wonderful. Pros ComplianceQuest offers a broad variety of features that cover a lot of our compliance based needs. It is also customizable in that we could plan and implement only the modules we need in the order of importance and impact. Cons There are a lot of permissions making administration sometimes challenging to troubleshoot. The CQ team is very supportive in training and help. Overall, it wasn't as big of an issue after the training was completed. Review Source KC Kimberley C. Document Control Manager Biotechnology Used the software for: 6-12 months ### "Great System" April 3, 2024 3.0 Pros The interface. The system is easy to use. Cons When patches are deployed, they don't seem to fix every issue in a controlled environment. Review Source Response from ComplianceQuest April 26, 2024 Thank you for your review! We're delighted to hear that you find our system easy to use with a user-friendly interface. We appreciate your feedback and look forward to continuing to support your needs! AV Andrea V. Quality Manager Medical Devices Used the software for: 1-2 years ### "CQ review" August 19, 2022 5.0 Pros I like that it is easy to use. U do not require to invest much in training since each user can easily identify how to execute the transactions. Cons I do not something specific to mention in this point. Reason for choosing ComplianceQuest Asking, it was because it was a high quality product that had an accessible price Review Source CL Cynthia L. Customer Quality Manager Semiconductors Used the software for: Less than 6 months ### "Quick & Easy" April 10, 2024 5.0 ComplianceQuest technical team provided great support through the process. They made sure everything was to our liking. Pros ComplianceQuest is really connecting everything into one. Easy to manage. We love the customizable options that they provided through the project as well as the support to make this to happen. Cons Using the out of the box was a little challenging. It was easier to have our own sales force developers and create the module from scratch. Review Source Response from ComplianceQuest April 26, 2024 Thank you for sharing your experience with ComplianceQuest! We're glad to hear that you appreciate the integration and manageability of our system, along with the customizable options and the support provided by our technical team. Your satisfaction with the adaptability of our platform to fit your specific needs is wonderful to hear, and we're committed to ensuring that every aspect of your experience with us is positive. Thank you for choosing ComplianceQuest! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.