# Page 4 | ComplianceQuest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ComplianceQuest the right Quality Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136111/ComplianceQuest/reviews --- ComplianceQuest 4.6 (112) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of ComplianceQuest ## Showing most helpful reviews Showing 76-100 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HR Hareesh R. Quality Engineer Pharmaceuticals Used the software for: Less than 6 months ### "Great eQMS Tool" February 1, 2022 5.0 Our biggest challenge was managing paper based QMS. has helped in making this transition smoother and making the business operations more efficient. Pros Document and training modules were highly impactful in our business given how the workflow is associated with all users. Our team liked how some of the software functionality is compliant as well as integrated to other systems. Cons At the start of the project, certain configurations of document and training modules slightly took more time than anticipated which took a strain on resources. Otherwise no dislikes on the software functionality. Review Source ZK Zachary K. Quality Consultant Logistics and Supply Chain Used the software for: 6-12 months ### "ComplianceQuest " June 16, 2021 4.0 Overall a great experience! I would recommend it to anyone looking for a high quality platform Pros I got to work with while implementing a new software for the company that I currently work for. The implementation team that assisted with the development and deployment was incredible. Always well prepared, willing to help out at odd hours and able to take and fulfill almost all of the odd or weird customization requests that we made throughout the process. Overall a great experience. Cons Only thing I was disappointed with at all was the time frame it took to get the job done, while the sales reps made it sound like it would be a 4-5 week job, it ended up being a 6 month implementation period to get it live. This was partially due to different factors that were out of their control however so it certainly is not a deal breaker. Review Source Vincent D. Director QA & Logistics Medical Devices Used the software for: 6-12 months ### "Do not hesitate" February 12, 2019 5.0 Benefits: 2 FTE Pros We went life with CQ almost 10 months ago. Coming from a paper based QMS, the transition to CQ went very smoothly and most surprisingly, the buy-in within the company went very fast and the continuous support is excellent. The system was scrutinized by our notified body during the re-certification audit and their feed back on the validation package was outstanding. Cons The functionalities on android or IOS can be improved Review Source AP Andre P. HSE Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Life is Easier with HSE Package from ComplianceQuest " January 12, 2021 5.0 does a great job of taking what is normally an administrative function—meaning entering information into a form, multiple back and forth emails, phone calls, and manual sign-offs—and provides an easier, more efficient, smarter way to get it done. Our staff can now focus their priorities on higher leverage projects. Pros We were looking for a solution that was scalable, automated, and where we could see all of our information in one place with real-time dashboards. We liked that was configurable to our specific requirements and could parallel our internal processes. Cons As with most improvements, there was some trial and error while setting up the system. Keep in mind, out of the box packages may be better than your current company process, and so it would be worth updating your process to save time. Review Source SA Samuel A. QA Operations Manager Pharmaceuticals Used the software for: 6-12 months ### "Compliance Quest: Solutions to Our QMS Needs" September 1, 2022 5.0 Pros The platform offers many modules that met all our QMS needs. The team at CQ makes the process of implementation even better with their hands-on approach to guide you throughout the project stages Cons None, it meets our day-to-day Quality Management needs Review Source NS Nat S. Global Quality Manager Oil & Energy Used the software for: 1-2 years ### "A full EQMS Solution for our Business" September 20, 2022 5.0 Pros The configuration to meet our business requirements has been critical to making this implementation a success. The team has been fantastic at guiding us along each step of the journey. Cons Reducing the number of clicks would be an improvement as there are often many clicks required before moving to the next step of the process Review Source JM Jason M. Document and Training Manager Used the software for: ### "Doc Control and Training process made easy" November 3, 2015 5.0 We recently began using system for Document Control and Training Management requirements. My company uses the application for other processes as well. But since my job function is focused on managing the document control and training functions, my review is limited to this. The software is easy to use. With little to no training, I was able to team learn what we needed to do and also develop training materials for the company employees to learn. We went from a paper based system to an automated system in less than a week. The application is fast and ensures that we enter valid information which makes reporting a lot easier. The reporting function within compliancequest application is amazing. It is so easy to create new reports. Reports that my management want now can be produced in a few minutes. If needed, I can even export them to excel and format them to my liking. The controlled document module works elegantly. The search feature finds the docs fast. The library feature allows for documents to be grouped logically. The document training matrix that the system constructs removes a large part of our training headache. The document approval process is easy to configure either by a policy definition or using the ad-hoc approval assignment. My management likes the ability to review and approve using their mobile or tablet device. Also, any outstanding training that is past due is now easily visible and I can take the relevant action. I love the Social Collaboration feature within the software which allows the employees to chat with me or with the relevant authors to ask questions in either real-time or through posts about documents. This Social Collaboration capability alone has helped me and my organization to speed the document release process as the knowledge imparted to one employee is visible to others. Review Source KC Kevin C. GM Medical Devices Used the software for: 6-12 months ### "Great product!" March 4, 2022 5.0 Pros Intuitive and easy to use, and allows us to really beef up our quality management system. Cons Integration with our existing line of business took a bit of effort, but once it was established, all was smooth going. Review Source DJ Deep J. QA Manager Pharmaceuticals Used the software for: Less than 6 months ### "Lightening experience" August 31, 2022 5.0 Pros The controlled document module is easy and fast. Document routing and online collaboration is of great use. Cons the equipment module can be easy to navigate. too many options makes it difficult for user to customize it. Review Source DA Daniel A. Business Systems Analyst Information Technology and Services Used the software for: 1-2 years ### "Great Program for Document Management" March 4, 2022 5.0 Pros We have all our documents managed in one place. The software is built on the salesforce platform and being the SalesForce admin of my company, it was so easy to add to our company tools Cons There are a few hiccups as is common to third party apps. These often have to go back to the development team and sometimes takes a while to get working though not a show stopper Review Source Dave M. COO Health, Wellness and Fitness Used the software for: 6-12 months ### "CQ and SF simplifying operations" December 23, 2020 4.0 Pros Easy document management with assigned personnel training has been great. Really like the workflow to escalate Case to Complaint and then to CAPA if needed. Cons Deployment was delayed as the out of the box set up did not meet all regulatory requirements for FDA and ISO Review Source LL Liza L. Quality Manager Oil & Energy Used the software for: 6-12 months ### "Great Customer Service. Great Software" March 4, 2022 5.0 It has been great. The customer interaction and responsiveness from Compliance Quest has been amazing. Pros Easy to use. Well laid out. Has everything we need in one location. Cons everything works at this time. No issues Review Source NR Narendar R. CEO Information Technology and Services Used the software for: 2+ years ### "Best in Class EQMS Platform" October 10, 2023 5.0 Pros Alignment to business processeses, data, reporting, visualizations, user experience capabilities. In addition to excellent customer service. Cons This product is only available on salesforce platform. Review Source Response from ComplianceQuest October 27, 2023 Thank you for reviewing ComplianceQuest's EQMS platform. We greatly appreciate your positive feedback. Please note that ComplianceQuest is natively built on the Salesforce platform, contributing to its seamless integration and robust capabilities. CB Carlos B. CQ Solution Renewables & Environment Used the software for: Less than 6 months ### "CQ solution" August 19, 2022 5.0 Pretty good the team is very suppprtive. Pros It integrates diferentes solucionts into one platform. In my case I use it for Environmental Compliance and Audits. Cons It is no tropicalize in safety for Mexican regulations. Alternatives considered [Benchmark Gensuite Sustainability](https://www.capterra.com/p/252639/Benchmark-Sustainability/) Reason for choosing ComplianceQuest Because they lack of tools and solutions. Review Source AD Aaron D. Dir. QA Used the software for: ### "ISO compliance with a flexible and cost effective solution" February 2, 2016 5.0 We found CQ after reviewing number of on-premise and cloud based systems and after much diligence selected CQ. We have used the CQ platform for more than a year for managing documents, training, nonconformance, CAPA, customer complaints and audits. The product is flexible and has been able to adapt to our requirements. The configuration tools provided is top notch. Our IT staff always complement that they wish some of our other enterprise software was as flexible to configure and implement as the CQ platform. Reporting and Dashboards is extremely powerful. We now have reports and dashboards coming to our inboxes on a daily/weekly basis that helps drive our metrics and business decisions. When we were in our legacy system, this simply was not possible. We reduced our cost of operations by having our reporting process automated. Some of our managers have stated that the social collaboration capability, which we found it to be unique in the CQ platform, helps them stay in touch with the critical quality records and ensure that the actions required to be taken are truly being done in a timely fashion. CQ customer service to us is another factor that sets them apart. They always seem to go above and beyond what is asked of to help us. They take a consultative approach to each conversation. They have gotten to know our processes well and are always making recommendations to improve the process based on the capabilities of the application. In summary, we are glad that we chose CQ for our QMS needs. The CQ QMS platform is not only cost effective but also provides features above and beyond the most expensive QMS systems that we reviewed. Review Source RL Robert L. VP Regulatory/Quality Medical Devices Used the software for: Less than 6 months ### "Very Comprehensive" December 23, 2021 5.0 I am able to solve the time consuming administrative activities associated with any QMS system. This allows my team to focus on the value added activities for our company. Processes can be managed with fewer staff while improving the overall effectiveness of the QMS. Pros The desirable features of Compliance Quest are it being cloud-based, a complete eQMS product. Cons Implementation took longer than expected but the support was excellent. Reason for choosing ComplianceQuest Many other systems were evaluated and the key to this purchase was the value for the investment. Other systems could not compare. Review Source MK Michael K. Chief Information Officer Packaging and Containers Used the software for: 1-2 years ### "Great Product, Great Partnership" August 19, 2022 5.0 Pros Seamless integration into Salesforce, and very easy to use Cons Nothing major to make a note of Review Source LH Loann H. quality Specialist Biotechnology Used the software for: Less than 6 months ### "great system " March 17, 2022 5.0 Pros I like that there are modules that are relevant and a great customer service team. Cons It is a lot of information to go through in order to have it up and running Review Source NW Nathan W. Plant Manager Medical Devices Used the software for: Less than 6 months ### "Exceptional Service" December 17, 2021 5.0 Pros We have recently completed bringing Compliance Quest online at my company, Burlington Medical. The implementation team was outstanding in every facet. The knowledge of the product beyond what I expect from a service provider; but where this team truly separated themselves was in the customer service. The team was readily available and dynamic in adapting to our schedule (complicated by going live in Rootstock at the same time). I could not recommend this service highly enough. Review Source CN Chase N. Account Executive Hospital & Health Care Used the software for: 1-2 years ### "Chase Newman Review " February 25, 2022 5.0 Strong Pros Strong integration with Salesforce and checks boxes for compliance in the Med Device world Cons sometimes overlaps with some other products and can be a little pricey when you mix into the rest of the tech stack budget Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Reason for choosing ComplianceQuest They ended up complimenting Review Source ND Nalini D. Director of Quality Used the software for: ### "Title of Review - Solid Piece of Software, Excellent Customer Service" February 6, 2015 4.0 We chose to address our ISO 9000 compliance and Continuous Improvement needs. Our criteria was that the software should be cloud based, address the ISO 9000 requirements well, easy to implement, accessible from anywhere and also from any device. I must say that after looking at over 20 different QMS platforms, CQ provided the best value for money. CQ is the only platform in the market place that has a strong mobile strategy and this allows our field sales, services teams to be connected to our QMS initiative with little to no effort. We chose to implement CQ's Nonconformance Management, CAPA Management, Document Management and Related Training, Audit and Supplier Management. My management was truly impressed with the speed at which we got the implementation finished and also how easy it was to use the solution. I have used competing platforms in the past, CQ has been by-far the easiest and cheapest in the market place. Customer service is by far the best. They are there for me. To be honest, I have not had any technical support issues, but they were eager to help me through the implementation and the nice thing is that they never nickelled and dimed me when it came to implementation cost. Thanks to my boss for introducing me to this company. I started being a doubter and CQ staff has made me a believer out of them. Review Source LG Laura G. Senior Consultant Medical Devices Used the software for: 1-2 years ### "All the QMS processes in one software, excellent choice." October 23, 2017 5.0 Almost paperless Quality Management System. Accessible cost for small companies. Efficiency and security. Pros \-100% cloud-based - Excellent customer support - Simple set up and implementation - User friendly - Fully supports ISO 13485 compliance for Medical Device companies Cons I do not have cons to report so far for , the software has accomplished all our expectations. Review Source RD Rahul D. Information Security Specialist II Biotechnology Used the software for: 6-12 months ### "An adequate service" September 15, 2023 3.0 Pros tons of workflows allow for more detailed functions Cons UI and ease of use slows down efficiency Review Source Response from ComplianceQuest October 19, 2023 Hi Rahul, Thank you for your review. Your support has truly made a difference at ComplianceQuest and we are incredibly thankful to have you as a partner. Please know that your feedback is appreciated and provides us action plans for improvement. Warm Regards, ComplianceQuest kR kIrsty R. Global Business Improvement Manager Medical Practice Used the software for: Less than 6 months ### "Implementation of CQ" August 16, 2022 5.0 wonderful teams to work with. Pros a true out of the box application and has seamlessly been added into our systems. Cons No cons, only challenges working in different time zones due to our global business. Review Source KW Kenny W. Director of Quality Plastics Used the software for: Less than 6 months ### "Great EQMS Solution" February 22, 2022 5.0 Pros The ability to configure the system is outstanding. Also, all my current data was migrated into this system. Cons I have not come across anything missing at this point. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.