# Page 5 | ComplianceQuest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ComplianceQuest the right Quality Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136111/ComplianceQuest/reviews

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ComplianceQuest

4.6 (112)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of ComplianceQuest

## Showing most helpful reviews

Showing 101-112 of 112 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Shawn R.  
Director of IT  
  
Used the software for:

### "Powerful yet easy to use QMS solution"

September 6, 2014

5.0

We looked at a number of solutions for our needs including some of the so called been in the market for a long time and prominent solutions before selecting ComplianceQuest (CQ) platform for our QMS needs. We have on our staff who have used other QMS solutions from the past and they keep saying to me that CQ platform, is hands down, the most advanced in the market and also very simple to use. ComplianceQuest uses the SalesForce technology and thus our deployment on the cloud was quick and we were live with our process configuration in a few weeks from signing up for the service. When we signed up, we were concerned as to how much we need to know SalesForce.com platform. We realized quickly, we did not need to know anything about SalesForce platform and it was one of the easiest platform to learn. Very intuitive. CQ applications also have cleverly leveraged the SalesForce platform's Social capabilities through out the solution to make collaboration between us and our supply chain partners a breeze. The CQ team has been amazing to work with. They were there for us night and day. We have operations in several countries and we were supported by their US and off-shore team and we could not have been happier with their service levels.

Review Source

DW

Dorothy W.  
QA and Document and Records Specialist  
Medical Devices  
Used the software for: 1-2 years

### "CQ has proven to be intuitive, easy to use and customization is as easy as speaking to the CQ team. "

May 26, 2017

5.0

A new appreciation for how the right QMS solution can really give an organization a leg up.

Pros

The integration of all the modules with each other provides a incredible level of visibility across the entire QMS system. CQ has helped us take a previously disjointed system and turned it into elegance.

Review Source

RW

Robert W.  
EHS Manager  
Food Production  
Used the software for: Less than 6 months

### "Impossible Foods + ComplianceQuest = Great new platform"

July 27, 2021

5.0

ComplianceQuest will help Impossible Foods mature its EHS program, manage data and KPIs, add consistency to incident reporting and investigations, and safety observations. We're very excited to use all of the capability CQ provides.

Pros

The experience of working with the implementation team and engineering was enjoyable. We generated ideas for how to change or improve features and then engineering made the changes needed. It was a very good collaborative effort.

Cons

We're still in the implementation and roll out portion of the project. I feel we could use support for roll out.

Reason for choosing ComplianceQuest

As a team, we felt ComplianceQuest provided the most comprehensive product and was the best fit for moving our program forward.

Review Source

RS

Raymond S.  
Executive Vice President  
  
Used the software for:

### "ISO 9000 and GMP Automation - Successfully Launched"

November 18, 2014

5.0

We implemented the ComplianceQuest system to automate our ISO 9000 and GMP processes for both our regulated and non-regulated businesses. ComplianceQuest application is easy to pick-up, out of the box business processes are sound and we had little to no gaps to our existing process. We absolutely love the reporting and dashboarding capabilities. What used to take 1 dedicated person to manage our reporting needs is now fully automated and keeping up with new reporting requirements is now possible. Getting the system up and running was as stated. Our users find the application easy to learn, simple to use and most importantly given that we have several locations, we can access it from anywhere and on any device including Tablets. ComplianceQuest being a cloud based system and runs on Salesforce platform is fast, extremely reliable. I frequently tell my fellow executives that I wish all of our applications run as smooth and simple and also easy to manage. The ComplianceQuest team has been there every step of the way to help us. They are open to feedback and quick to respond. We could not be any happier with our decision to go with this solution.

Review Source

NW

Namrata W.  
QA Specialist  
Medical Devices  
Used the software for: I used a free trial

### "A pleasant experience so far"

February 22, 2022

5.0

It has been great, very helpful. Definitely helped reduce the time spent on each process

Pros

It is very flexible and can me modified as per the company process needs

Cons

I havent had a feature I dont like yet. Would love to use it longer

Review Source

NK

Nila K.  
Diretor of Quality  
  
Used the software for:

### "CQ's QMS rocks, a very happy customer!"

November 18, 2014

5.0

The ComplianceQuest (CQ) application is amazingly simple yet very powerful. I have used many different QMS software at various work places and CQ easily beats them hands down. I am glad that I insisted on going with CQ. Also, we did not need to spend 100K+ for such a robust system either :-). The application provides me the business process automation for all of our QMS processes. We were able to learn, implement and get the system up and running in a very short time. CQ is a 100% cloud based system and runs on Salesforce.com infrastructure. My IT guys are ecstatic since they do not need to manage this enterprise class system and actually does a better job than most of our internally hosted system! We love not only the best practice forms and the workflows to capture data but most importantly the ease at which we can report on the data. The system's dashboard is simply amazing. The ability to have the dashboards come to me and to the key management automatically on a timely basis is out of this world. Their support is awesome! They are there to help me anytime I contact them. They are never in a hurry to get rid of me!!!

Review Source

JG

Janeth G.  
IT Business Partner  
Environmental Services  
Used the software for: Less than 6 months

### "A lot of functionality with low cost"

August 31, 2022

4.0

It is a designed platform to work with the stuff that really matters in relation to accomplishing the legal terms in the ambient environment.

Pros

Only with 4 modules, you can have a lot of functionality. We can integrate the platform with our ERP. The low cost of implementation and licensing.

Cons

In the first instance, we saw that the English language support was a problem to implement the platform, however, when we expressed our concern to the compliance quest sales team, they offered us the service in Spanish, and that greatly helped us to decide CQ like our platform of EHS.

Reason for choosing ComplianceQuest

Easy to use, cost, service, extra functionality of each module.

Review Source

PL

Parker L.  
Supplier Quality Engineer  
Consumer Goods  
Used the software for: Less than 6 months

### "ComplianceQuest "

August 21, 2022

4.0

Pros

1\. Easy to use 2. Great Support 3. Customizable 4. Many Sandboxes to do testing before launch 5. Many out of box quality functions

Cons

1\. Some customizable features takes awhile to implement.

Review Source

NK

Natalie K.  
Director of Compliance & Continuous Improvement  
  
Used the software for:

### "Quality Software, Reasonable Price and Excellent Customer Service"

October 15, 2015

5.0

We have been using ComplianceQuest application QMS platform for sometime now. Application is impressive. Works as shown. It is easy to configure, manage and use. We use their Document Control, Training, CAPA, Audit and Equipment Management solutions. Our users (management, mid level and customer facing personnel) have embraced the application well. The roll-out was smooth and went as planned. We went from a manual system to automated system. They had cautioned us to take it slow and ensure that the adoption for the first couple of processes were solid before going live with the rest of the processes. Their advise was spot on. One thing that stands out about ComplianceQuest is that their customer service is excellent. They are there for you all the way. I wish all of our applications worked and was supported as well as ComplianceQuest!

Review Source

VR

Verified Reviewer  
Solution Enginner  
Computer Software  
Used the software for: I used a free trial

### "Ease of Customisation"

February 28, 2022

4.0

The feature and functionality list is quite elaborate.

Pros

Easy to customize/configure as its build on the Salesforce Platform. User Friendly screens.

Cons

Can be focused on other industries like Professional services, Ed-Tech, etc

Review Source

MS

Melinda S.  
Quality Assurance Manager  
  
Used the software for:

### "ComplianceQuest provides a user-friendly QMS platform with great customer service"

March 24, 2016

5.0

ComplianceQuest has provided our company with a platform that integrates with our ERP and CRM allowing us a cross-functional business unit. The customer support has been amazing and they have been very helpful with the implementation and setup of the product. The ComplianceQuest team has been very responsive to my questions and has developed features to meet my company's needs. I am very happy with the service and the product.

Review Source

AB

Angela B.  
Senior Scientist  
Biotechnology  
Used the software for: Less than 6 months

### "Excellent customer support and easy-to-use system "

February 28, 2022

5.0

Customer support has been outstanding! The trainers are highly knowledgeable on the software. The software itself streamlines the document management.

Pros

The software is very intuitive and easy to walk through; it guides you through all the steps painlessly!

Cons

Some aspects are almost too complicated- too many options, which users have to be educated on in order to use the software effectively.

Review Source

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