# Ludus Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ludus Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/136136/Ludus --- # Ludus Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ludus ## What is Ludus? At Ludus, we believe ticketing, marketing, and fundraising should be effortless, allowing you to focus on what truly matters: your events. Our simple, web-based software simplifies event management with integrated tools for ticketing (both online and in-person), marketing, fundraising, concessions, and built-in Patron CRM tools. Additionally, Ludus offers Collections for payments beyond tickets, registration tools, volunteer management features, and a concession feature!  Ludus is completely free, with no contracts tying you down. Plus, enjoy live support every day and night, including weekends. We listen to our community and continuously evolve, creating new features and updates to serve you better. Simplify your operations and free your time with Ludus, ensuring a successful and streamlined event season. ## What is Ludus used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Ticketing / 2026 Do you work for Ludus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ludustickets.com&name=Ludus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ludus 4.9 (49) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (49) Ease Of Use 4.8 (5,785) Value For Money 4.9 (47) Value For Money 4.9 (3,566) Customer Service 5.0 (49) Customer Service 4.9 (3,294) ## Ludus alternatives [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136136/Ludus/alternatives/) ## FAQs about Ludus Overview ### Which roles and teams benefit most from Ludus? Ludus is most used by theater directors, auditorium managers, and arts administrators who oversee ticketing, event operations, and audience management. Educators, drama teachers, and school theater leaders rely on it to run performances, coordinate productions, and simplify box office workflows for student events, community shows, and multi-performance venues. Answer based on 47 reviews Overview ### What company size and industries is Ludus built for? Ludus serves small organizations in performing arts and education, with 91% of reviewers from small businesses and 28% from performing arts. It is built for community and professional theatre, performing arts centers, concert venues, K-12, colleges, universities, and dance studios, with strong use in education management (24%), entertainment (20%), and ticketing. Answer based on 47 reviews Features and Usability ### What are the key features of Ludus? Ludus offers event management and ticketing features such as online ticketing, onsite ticketing, mobile ticketing, and print-at-home tickets, plus reserved seating and a seating map. It also includes registration management, attendance management, barcode/ticket scanning, billing and invoicing, confirmations/reminders, reporting/analytics, and customizable branding and forms. Getting Started and Support ### What training and onboarding options does Ludus offer? Ludus provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos allow self-paced review of product features. Answer based on 4 reviews Getting Started and Support ### What customer support options does Ludus offer, and how do users rate the experience? Ludus offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, accessible, and knowledgeable, often getting answers within minutes or during live events. Staff are seen as patient and helpful, though some users say advanced tasks can require direct assistance beyond the online manual. Answer based on 18 reviews Features and Usability ### Is Ludus easy to use for ticketing and event setup? Ludus makes ticketing and event setup easy for most schools, arts organizations, and event coordinators. Users often describe the platform as intuitive for selling tickets, donations, and fundraising, with helpful support when questions come up. Some advanced tasks, like exchanges, seating setup, or finding certain features, can take extra time. Answer based on 22 reviews Features and Usability ### How easy is the Ludus interface to navigate? Ludus offers a clear interface that most theater teams, schools, and box office staff can navigate without much trouble. Users like the seating charts, patron-facing pages, and customization options. Some parts, especially reporting, logout, QR ticket access, and certain settings, feel less intuitive and may require help documents or support. Answer based on 14 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 5.0 (39) 87.18% of 39 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Seating Map 4.9 (38) 84.21% of 38 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Reserved Seating 4.9 (35) 91.43% of 35 reviewers that rated this feature as important or highly important Specify type/number of reserved tickets based on seating selected during booking Reporting/Analytics 4.6 (24) 91.67% of 24 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Mobile Access 4.8 (18) 100.00% of 18 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Print-at-Home 4.9 (17) 82.35% of 17 reviewers that rated this feature as important or highly important The ability to print tickets before arriving Ludus 34 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage attendance for classes, shifts, meetings, or events Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Automated reminders and confirmations for booked appointments and events via text or email Searchable repository of information about clients Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Obtain tickets via Kiosk upon arrival at event Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Utilize the same app for multiple events Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Create and manage ticket reservations for various events Record, update and manage waiting lists Built-in website builder or integration with third-party site Features 4.9 (48) 4.9 Based on 48 reviews ## Pricing Value for money 4.9 (47) Value for money 4.9 (47) 4.9 Based on 47 reviews ## Support, customer service and training options Customer Service 5.0 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (49) 5.0 Based on 49 reviews ## User reviews Overall rating 4.9 Based on 49 reviews Filter by rating 5(46) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DD Dan D. Theatre Director Education Management ### "If you're not with Ludus yet, what are you even doing?!?!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2026 I've never had one single moment where I questioned why I made the switch. I switched over from another major high school theatre ticketing company when I had a few minor problems with them, and their platform became too confusing and not very user-friendly. I figured I'd try out Ludus. From the get go, I was mad at myself for not swithcing over sooner. This company is built to work WITH you and even FOR you. I believe service is in Ludus' DNA. Pros So. Many. Things. 1. When you have an idea that their software can't do, they genuinely and enthusiastically explore that idea and create solutions. Every time. That's why their platform can do sooooooo many things! 2. When you have a question, there's literally no wait time. Email them, it gets replied to almost immediately. Chat on their website, same deal. Call them??? You get a real person - a kind and helpful one. Literally any time!! Their Customer Service is incredibly accessible and monumentally helpful. 3. The ticketing is EASY! It's so intuative and when you can't figure something out, ask. As said in the second point, it will get addressed right away. I had a problem one time on my seating chart, and so I emailed quickly and then taught a class. 55 minutes later, I check my email and it is not only replied to but the issue was fixed! Incredible! 4. They are all the nicest people you've ever met. If you've ever had the chance to meet them in person at a conference or wherever, they are the type of people who you WANT to work with. I kind of wish I lived in west Michigan so I could literally work there with all of them. Cons That they haven't expanded yet into my home life. I feel like Ludus would run my entire household. In fact, now that I think about it, there are some Ludus features that I can absolutely use to keep my family running! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rebekah B. Performing Arts Program and Facility Manager Fine Art ### "Ludus has been a wonderful tool for our Performing Arts Center's event ticket sales and our marketing campaigns." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 My overall experience with Ludus has been really positive. I have not had any difficulty in setting it up and building our portal to make it easy to navigate and understand for our patrons. Pros When I have questions about how to maximize my efficiency and my overall reach, I get excellent customer support. The ticketing for our events is seamless. Nobody struggles to use the site. Cons There is a learning curve in setting up some of the special things like season ticket sales. But, there are a ton of videos and tutorials that help and if you need a person to help, you can always get to one. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Ludus Affiliation with META. Basically, my friends told me I would not regret it, so I took the leap. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Brian P. Producer Technical Director Performing Arts ### "Easy to use and adaptable to specific needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 We are extremely happy with the Ludus platform and continue to watch for more improvements in the product. Pros We have been using Ludus as our primary ticketing platform for as long as I have been with the program. The Ludus staff is very helpful working thru any issues. We just closed Six. That program had specific licensing requirements for ticketing. The Ludus team helped us to meet these requirements through the Ludus platform. Cons When trying to use a new/non-routine task, the steps aren't always intuitive. Some of our staff have gotten to a level of frustration trying to figure these tasks out. Support staff is helpful at pointing out the correct steps and once the steps are figured out, it is easy to repeat the task Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Amy J. programming Coordinator Non-Profit Organization Management ### "Best Software for Non-Profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2026 Overall, Ludus has been the BEST program we have use for our small non-profit. It has saved us a ton of time and money compared to programs we have used in the past. They truly have been an absolute pleasure to work with. Ludus is super easy to use, even for staff with less aptitude with technology. Pros The customer service is incredible. The service itself is very easy to use, but if you need help with any issues that might arise or a problem you cannot solve, the staff at ludus is there to help you out. With just a tap of the chat box, you are connected with a staff member and guided step by step through the process of helping you solve the issue Cons For our non-profit, Ludus has everything that we need to do what we need to be done. The one impactful thing that is an issue for our non-profit is the integration with Quickbooks. Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) The program was increasingly expensive with hidden fees and a bait and switch. Many of the options that we wanted and were told we would have access to were either inaccessible or have an additional fee associated with them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lori H. Director Primary/Secondary Education ### "More than satisfied!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 19, 2026 I have recommended you to at least 3 other groups because of the quality of service and what you offer. Pros Your support is outstanding. I have always received quality help. When I use the chat people listen and are very helpful. Cons The ticket printing was a little challenging at first, but once again, with help it is smooth now. My parents run the box office with ease. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Others recommended and I liked the variety of features. Alternatives considered [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) Reasons for choosing Ludus I spoke with colleagues and I also trusted the background in theatre education of Kevin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dustin P. Director of Theatre Education Management ### "Built for and amazing in Educational Theatre" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2026 Built for theatre and very useful in the educational theatre realm. Reliable and consistent costumer service, and a good interface! Pros As a busy high school director I really appreciate the support team. They are always quick to respond and help with even simple tasks that I just can't figure out. The Ludus seating chart method is amazing. I have been able to create dinner theatre seats as well as full auditorium seat for our major musical. Finally Ludus makes purchases, donation, fundraising, and payout easy, they have the simplest fee structure and were truly built for theatre, especially at the high school level. Cons My administrators have trouble understanding the fee format. In most cases Ludus is cheaper but not in all and when we as theatre teachers argue that they "don't" understand it. I wish I had an answer this but I am happy this is my only con. Switched from [Vindi](https://www.capterra.com/p/190948/Vindi/) They closed their support for educational theatre Alternatives considered [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) Reasons for choosing Ludus The system was simpler to use and fee situation was better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ariel M. Auditorium Manager Education Management ### "I'll never need another ticketing service again." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 I'll never use another ticketing product - I'm a die hard Ludus fan. It's easy, simple, endlessly customizable - fantastic service and isn't yet another thing for me to 'manage' - it just works. Pros I love the easy of use - for both the client/end user, as well as for me, the admin - it's so simple to use and manage, and the customer service is GREAT. If I ever have a question, no matter how odd, the folks at Ludus always get back to me almost immediately with help and answers. Cons My one dislike, if anything, is something super minimal - when a customer orders a ticket, the QR code isn't by default in their email - they have to select how they want to receive the ticket itself. It's always retrievable, but in an older building with awful wifi, it makes it one extra step my patrons have to navigate. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Uh, so what we used wasn't an option - it was GoFan. It straight up sucks and doesn't work for fine arts events. Alternatives considered [Vanco Events](https://www.capterra.com/p/194949/Vanco-Events/) Reasons for choosing Ludus Ludus was easier to use and navigate. Vanco was convenient for the district but felt clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jordan M. Teacher and Director Education Management ### "LUDUS, the superior choice in Ticketing!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2025 Ludus is easy to use, learn and operate. A comprehensive and easy to understand guide is provided to help even the most novice user the ability to use the system and become a pro. If something is difficult to tricky, support is available right there in the chat to assist. Pros I love that Ludus has been designed for the performing arts and around the needs of arts organizations. The customer support is superior. The ticketing process is easy and straightforward with multiple options that can be tailored to a variety of productions. The technical support is quick to resolve issues and bring new, well thought out innovations to the platform. The fee's are the best value for the features compared to other platforms. Ludus provides a comprehensive ticketing platform designed for arts organizations and continues to evolve to meet the ever changing needs of performing arts for all levels of programs. Simply put Ludus is the best!! Cons I hope that in the future, their will be the opportunity to bring more customization to the platform in the splash page and other pages throughout the platform. Switched from [PlayyOn](https://www.capterra.com/p/151293/PlayyOn-Sports-and-Recreation/) Ludus provided better support, customization and options compared to the others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Joseph D. VP Marketing Entertainment ### "I Am Very Pleased with Ludus for Our Events" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 Overall, I am more than pleased with Ludus and have recommended it to colleagues from other organizations. Pros From the admin perspective, Ludus is easy to use, reliable, and user friendly. Customer Service staff members are truly amazing - competent, courteous, quick to provide solutions/recommendations, and very respectful. Setting up events is pretty simple although I have to ask questions (see my note on the great Customer Service). Payout is quick and easy. This helps. Cons Our patrons tend to be on the "senior" side of life. Sometimes they don't understand how to get their tickets even though it is clearly spelled out. Most don't understand about downloading things to their devices. They want printed tickets and often do not see or read how they can do this themselves and/or request "real" tickets. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) 2022 they had a real problem on their hands and we fell in the middle of it. We did not know if we'd be paid for the money they collected for tickets. We ended up being paid, but it pushed us to find another source. That's when we discovered Ludus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TQ Tanya Q. Drama Boosters Primary/Secondary Education ### "A great system for our drama department" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2025 Ludus has been a great system for event ticketing and marketing. It continues to grow and offer more components within the system making it a true one stop for events. Pros Ludus makes event ticketing and marketing easy and gives us one central location to store data. We are able to send sponsorship requests, event info/reminders from one application for a low price. With the continuous updates we are finding more and more ways to use this for our shows. Cons There are areas that may not be as intuitive as I would like, but the more time I spend in the system the easier it is to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136136/Ludus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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