# Ludus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ludus the right Ticketing solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136136/Ludus/reviews --- Ludus 4.9 (49) [View alternatives](https://www.capterra.com/p/136136/Ludus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Ludus Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews Rachel B Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Ludus is all-encompassing to include ticketing, support, marketing, fundraising, reporting, and all at the best value for your money.“ August 21, 2025 JR John R DirectorWriting and Editing, Self-employedUsed the software for: More than 2 years. “Sometimes I think it is a little difficult to figure out exactly where the features are located. “ September 11, 2025 MC Melanie C Director of Choral Activities and TheaterMusic, 2 - 10 employeesUsed the software for: More than 2 years. “They have made event ticketing, donations, fundraisers, fee collections, and marketing so user-friendly.“ September 10, 2025 JV John V PAC ManagerPerforming Arts, 201 - 500 employeesUsed the software for: 6-12 months. “The reporting features are a little clunky and while they do offer a lot of customization there are still a few reports that don't exist.“ August 2, 2021 RB Rebekah B Performing Arts Program and Facility ManagerFine Art, 201 - 500 employeesUsed the software for: More than 2 years. “I have not had any difficulty in setting it up and building our portal to make it easy to navigate and understand for our patrons.“ June 8, 2026 Nicholas O Design and Technical Theatre TeacherPrimary/Secondary Education, 2 - 10 employeesUsed the software for: 1-2 years. “The only major complaint is logging out is not intuitive for some of my coworkers but this is the most nitpicky thing I can think of.“ August 2, 2021 JM Jordan M Teacher and DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “A comprehensive and easy to understand guide is provided to help even the most novice user the ability to use the system and become a pro. If something is difficult to tricky, support is available right there in the chat to assist.“ September 22, 2025 SZ Storm Z Music Department Chair/Choral DirectorPerforming Arts, 51 - 200 employeesUsed the software for: More than 2 years. “The one weak area for Ludus is the reporting interface.“ August 3, 2021 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andie C. Theater Manager Primary/Secondary Education Used the software for: 1-2 years ### "Absolutely Recommend! " August 19, 2025 5.0 My experience has been fantastic and I do not see myself switching ticketing platforms any time soon. Pros I started using Ludus just over a year ago for our school's event ticket sales. Ludus is so easy to use and has a ton of personalization features to make it fit your needs. Aside from the ticketing platform, I also use the fundraising platform and their newly launched retail platform. Everything is so easy to use, and makes my job so much easier. The fees are passed onto the patrons, so using the platform doesn't cost me anything. For any of our patrons who are anti-fees, they are able to pay in cash to avoid them. We are continuing to grow our program, and I am excited to hopefully begin using the marketing features more this year. Cons While I don't really consider it a con, Ludus is still growing and expanding. When some of the newer features are launched, there is a learning period for both me and the Ludus staff. That being said, they have always worked quickly to get me answers, even if they don't know it at the time of the question. Switched from [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) I met a Ludus rep at FTC and she really sold me. The fees are lower, the platform does significantly more, and now I had an actual person to connect with for issues. Review Source AJ Amy J. programming Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Best Software for Non-Profits" May 26, 2026 5.0 Overall, Ludus has been the BEST program we have use for our small non-profit. It has saved us a ton of time and money compared to programs we have used in the past. They truly have been an absolute pleasure to work with. Ludus is super easy to use, even for staff with less aptitude with technology. Pros The customer service is incredible. The service itself is very easy to use, but if you need help with any issues that might arise or a problem you cannot solve, the staff at ludus is there to help you out. With just a tap of the chat box, you are connected with a staff member and guided step by step through the process of helping you solve the issue Cons For our non-profit, Ludus has everything that we need to do what we need to be done. The one impactful thing that is an issue for our non-profit is the integration with Quickbooks. Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) The program was increasingly expensive with hidden fees and a bait and switch. Many of the options that we wanted and were told we would have access to were either inaccessible or have an additional fee associated with them. Review Source LH Lori H. Director Primary/Secondary Education Used the software for: 2+ years ### "More than satisfied!" May 19, 2026 4.0 I have recommended you to at least 3 other groups because of the quality of service and what you offer. Pros Your support is outstanding. I have always received quality help. When I use the chat people listen and are very helpful. Cons The ticket printing was a little challenging at first, but once again, with help it is smooth now. My parents run the box office with ease. Alternatives considered [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) Reason for choosing Ludus I spoke with colleagues and I also trusted the background in theatre education of Kevin. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Others recommended and I liked the variety of features. Review Source RB Rebekah B. Performing Arts Program and Facility Manager Fine Art Used the software for: 2+ years ### "Ludus has been a wonderful tool for our Performing Arts Center's event ticket sales and our marketing campaigns." June 8, 2026 5.0 My overall experience with Ludus has been really positive. I have not had any difficulty in setting it up and building our portal to make it easy to navigate and understand for our patrons. Pros When I have questions about how to maximize my efficiency and my overall reach, I get excellent customer support. The ticketing for our events is seamless. Nobody struggles to use the site. Cons There is a learning curve in setting up some of the special things like season ticket sales. But, there are a ton of videos and tutorials that help and if you need a person to help, you can always get to one. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ludus Affiliation with META. Basically, my friends told me I would not regret it, so I took the leap. Review Source DP Dustin P. Director of Theatre Education Management Used the software for: 2+ years ### "Built for and amazing in Educational Theatre" February 22, 2026 5.0 Built for theatre and very useful in the educational theatre realm. Reliable and consistent costumer service, and a good interface! Pros As a busy high school director I really appreciate the support team. They are always quick to respond and help with even simple tasks that I just can't figure out. The Ludus seating chart method is amazing. I have been able to create dinner theatre seats as well as full auditorium seat for our major musical. Finally Ludus makes purchases, donation, fundraising, and payout easy, they have the simplest fee structure and were truly built for theatre, especially at the high school level. Cons My administrators have trouble understanding the fee format. In most cases Ludus is cheaper but not in all and when we as theatre teachers argue that they "don't" understand it. I wish I had an answer this but I am happy this is my only con. Alternatives considered [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) Reason for choosing Ludus The system was simpler to use and fee situation was better. Switched from [Vindi](https://www.capterra.com/p/190948/Vindi/) They closed their support for educational theatre Review Source JM Jordan M. Teacher and Director Education Management Used the software for: 2+ years ### "LUDUS, the superior choice in Ticketing!!" September 22, 2025 5.0 Ludus is easy to use, learn and operate. A comprehensive and easy to understand guide is provided to help even the most novice user the ability to use the system and become a pro. If something is difficult to tricky, support is available right there in the chat to assist. Pros I love that Ludus has been designed for the performing arts and around the needs of arts organizations. The customer support is superior. The ticketing process is easy and straightforward with multiple options that can be tailored to a variety of productions. The technical support is quick to resolve issues and bring new, well thought out innovations to the platform. The fee's are the best value for the features compared to other platforms. Ludus provides a comprehensive ticketing platform designed for arts organizations and continues to evolve to meet the ever changing needs of performing arts for all levels of programs. Simply put Ludus is the best!! Cons I hope that in the future, their will be the opportunity to bring more customization to the platform in the splash page and other pages throughout the platform. Switched from [PlayyOn](https://www.capterra.com/p/151293/PlayyOn-Sports-and-Recreation/) Ludus provided better support, customization and options compared to the others. Review Source AM Ariel M. Auditorium Manager Education Management Used the software for: 2+ years ### "I'll never need another ticketing service again." January 15, 2026 5.0 I'll never use another ticketing product - I'm a die hard Ludus fan. It's easy, simple, endlessly customizable - fantastic service and isn't yet another thing for me to 'manage' - it just works. Pros I love the easy of use - for both the client/end user, as well as for me, the admin - it's so simple to use and manage, and the customer service is GREAT. If I ever have a question, no matter how odd, the folks at Ludus always get back to me almost immediately with help and answers. Cons My one dislike, if anything, is something super minimal - when a customer orders a ticket, the QR code isn't by default in their email - they have to select how they want to receive the ticket itself. It's always retrievable, but in an older building with awful wifi, it makes it one extra step my patrons have to navigate. Alternatives considered [Vanco Events](https://www.capterra.com/p/194949/Vanco-Events/) Reason for choosing Ludus Ludus was easier to use and navigate. Vanco was convenient for the district but felt clunky. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Uh, so what we used wasn't an option - it was GoFan. It straight up sucks and doesn't work for fine arts events. Review Source JD Joseph D. VP Marketing Entertainment Used the software for: 2+ years ### "I Am Very Pleased with Ludus for Our Events" September 15, 2025 5.0 Overall, I am more than pleased with Ludus and have recommended it to colleagues from other organizations. Pros From the admin perspective, Ludus is easy to use, reliable, and user friendly. Customer Service staff members are truly amazing - competent, courteous, quick to provide solutions/recommendations, and very respectful. Setting up events is pretty simple although I have to ask questions (see my note on the great Customer Service). Payout is quick and easy. This helps. Cons Our patrons tend to be on the "senior" side of life. Sometimes they don't understand how to get their tickets even though it is clearly spelled out. Most don't understand about downloading things to their devices. They want printed tickets and often do not see or read how they can do this themselves and/or request "real" tickets. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) 2022 they had a real problem on their hands and we fell in the middle of it. We did not know if we'd be paid for the money they collected for tickets. We ended up being paid, but it pushed us to find another source. That's when we discovered Ludus. Review Source DD Dan D. Theatre Director Education Management Used the software for: 2+ years ### "If you're not with Ludus yet, what are you even doing?!?!" July 8, 2026 5.0 I've never had one single moment where I questioned why I made the switch. I switched over from another major high school theatre ticketing company when I had a few minor problems with them, and their platform became too confusing and not very user-friendly. I figured I'd try out Ludus. From the get go, I was mad at myself for not swithcing over sooner. This company is built to work WITH you and even FOR you. I believe service is in Ludus' DNA. Pros So. Many. Things. 1. When you have an idea that their software can't do, they genuinely and enthusiastically explore that idea and create solutions. Every time. That's why their platform can do sooooooo many things! 2. When you have a question, there's literally no wait time. Email them, it gets replied to almost immediately. Chat on their website, same deal. Call them??? You get a real person - a kind and helpful one. Literally any time!! Their Customer Service is incredibly accessible and monumentally helpful. 3. The ticketing is EASY! It's so intuative and when you can't figure something out, ask. As said in the second point, it will get addressed right away. I had a problem one time on my seating chart, and so I emailed quickly and then taught a class. 55 minutes later, I check my email and it is not only replied to but the issue was fixed! Incredible! 4. They are all the nicest people you've ever met. If you've ever had the chance to meet them in person at a conference or wherever, they are the type of people who you WANT to work with. I kind of wish I lived in west Michigan so I could literally work there with all of them. Cons That they haven't expanded yet into my home life. I feel like Ludus would run my entire household. In fact, now that I think about it, there are some Ludus features that I can absolutely use to keep my family running! Review Source BP Brian P. Producer Technical Director Performing Arts Used the software for: 2+ years ### "Easy to use and adaptable to specific needs" June 5, 2026 5.0 We are extremely happy with the Ludus platform and continue to watch for more improvements in the product. Pros We have been using Ludus as our primary ticketing platform for as long as I have been with the program. The Ludus staff is very helpful working thru any issues. We just closed Six. That program had specific licensing requirements for ticketing. The Ludus team helped us to meet these requirements through the Ludus platform. Cons When trying to use a new/non-routine task, the steps aren't always intuitive. Some of our staff have gotten to a level of frustration trying to figure these tasks out. Support staff is helpful at pointing out the correct steps and once the steps are figured out, it is easy to repeat the task Review Source JK Jared K. Teacher and Director Performing Arts Used the software for: 6-12 months ### "I'll never go back to the old way!" September 11, 2025 5.0 I cannot imagine going back to my old way of selling tickets. I want to invest in ticket scanners and card readers to make the process even easier. Pros The ease of planning an event and posting it. Especially from the box office view it is user friendly and helps me stay organized with budgetary information. Also, all of my customer service experiences have been wonderful! Cons I feel like transferring and resending ticket confirmations is almost hidden behind the amount of buttons I need to press to get the task done. Review Source JG Julie G. Teacher and Theatre Director Education Management Used the software for: 2+ years ### "Nothing but Praise for Ludus! " August 22, 2025 5.0 I have nothing but positive things to say about Ludus. Between the functionality and the customer service, Ludus is something I highly recommend and I also recommend it to other people looking for different services that they offer. Pros I love the versatility of Ludus. I can collect payments for different things as well as sell tickets to our productions. It is also very user friendly and the customer service is top tier. Cons There is nothing I don't like about Ludus that I can think of. I have had other companies reach out to me trying to get me to use theirs but I have nothing but positive things to say about Ludus. Review Source AJ Amy J. Teacher/director Primary/Secondary Education Used the software for: 2+ years ### "Excellent Product " August 2, 2021 5.0 Exceptional. Customer service is always on top of things and extremely helpful. The team is always working to stay current with the needs of the times we are living in - for example, developing a way to socially distance seats as tickets sell. Overall, I have consistently been impressed with this product, team, and innovation. Not once have I ever thought twice about using Ludus. Pros Ludus really took a lot of the business stress out of directing a high school theater production. I run a small program, without a lot of staff to assist. Ludus took the biggest time consumer - ticket sales - and streamlined the process by allowing patrons to purchase their own tickets and print them or have a picture on their phone to show. The ability to livestream through Anywhere Seat was also extremely helpful last year. Customer service is always amazing - fast and helpful. Cons The only issue I have ever had with Ludus is that sometimes figuring out how to do something can be a bit confusing. Got example, when I needed to switch someone’s reserved seat to a handicap assessable seat or how to refund a ticket. It took some doing on both counts, but I figured it out. Customer service was helpful as well. Review Source SC Shaylynn C. Auditorium Manager/Drama Director Performing Arts Used the software for: 6-12 months ### "The only product you need for virtual software" August 2, 2021 5.0 Absolutely fantastic. Pros Transitioning from our old and expensive virtual ticketing system was SO easy. The team helped me build two auditorium maps (the thing that kept me from transitioning sooner)..and I was up and running within minutes. There is such a variety of options for customization it's crazy, and so helpful and when I ask for help, they are right there..I do not need to make an appointment. When they told me they could link my virtual performance from another company( that I HAD to use) into their system so I only had to give my customers one link for virtual or in person performances, that just did it. I'm a fan for life. For my uses at the MS and HS level, I've not used anything better and cannot advocate enough. I have enough to stress about, and now, I do not about my tickets!! Cons Sometimes I have to look hard for what I want...but, most of that is learning Ludus process vs how my old system did things. Not really a con on THEIR end.... Reason for choosing Ludus I talked to other director friends of mine and it seemed like it would be a good fit. Review Source SL Scott L. Producer Entertainment Used the software for: 2+ years ### "Perfect solution for managing theater ticket sales" August 2, 2021 5.0 Reserving tickets for will call and selling tickets online to be printed at home are the main problems that this solves for us. Our patrons have found the solution easy to use. As an administrator, I am very happy with how easy the software is to use. I have used 5 different ticketing platforms over the years and I prefer Ludus. Pros Ease of use and customizability is the best part of this software. I also love how the team provided much needed features for streaming during Covid. Cons The only feature I miss compared to some competitors, is the ability to send email marketing campaigns. However, I found other solutions that do this just as well for free. Reason for choosing Ludus Ludus provided similar features, was easier to use, and had straightforward pricing. Review Source Response from Ludus August 5, 2021 Hi Scott! Thanks so much for your positive review and feedback. We truly appreciate it! :) Regarding email marketing, we launched a full Marketing feature mid-July which can be found under More -> Marketing in your Ludus admin panel. This allows you to craft email campaigns and create custom audiences based on your patron data within Ludus. Looking forward to continuing working together! JH Josh H. Teacher / Director Education Management Used the software for: 2+ years ### "Schools and Arts Organizations Should Choose Ludus!" August 10, 2021 5.0 Pros Ludus is an intuitive product that is easy to learn and implement. They are forward thinking and always finding new ways to improve, even in a global pandemic. On top of it all, their customer service is second to none. I would strongly recommend Ludus to any school or arts organization. Their web-based ticketing software has saved us hours of time and money and has been a very positive change for the St. Johns Public Schools Theatre Department. Cons There isn't anything I dislike. Ludus continuously uses feedback from their customers to improve their product. We asked for more support videos and tutorials and they delivered. We asked for social distancing tools and they delivered. I don't have a single negative thing to say about this company or their product. Review Source KS Kevin S. director Used the software for: ### "Efficient and Quality!" September 8, 2014 5.0 We used this program for our four show season and found that it was quite easy. Personally, I like the ability to customize the program to my specific theatre needs. When something didn't work, an email got me a response and help within an hour. Review Source NO Nick O. Design and Technical Theatre Teacher Primary/Secondary Education Used the software for: 2+ years ### "Switching to Ludus was the best decision my program has ever made" September 10, 2025 5.0 Patrons appreciate how easy it is to purchase tickets online and select their seats in advance, eliminating the need for long lines at the door or dealing with paper tickets. Ludus makes the whole experience smooth and professional. Pros From day one, Ludus made it easy to set up events, customize seating charts, offer different ticket types, and even accept donations — all in one place. What really sets it apart is its intuitive and student-friendly design. Cons Complex tasks often require customer support to troubleshoot, rather than relying on the online manual. The online manual is relatively brief regarding advanced functions. Switched from [RevTrak](https://www.capterra.com/p/182864/RevTrak/) We switched because of the difficulty in doing refunds of cancelled events due to the COVID-19 lockdowns. Ludus makes refunds quick and easy, offering options for both patrons and organizations, ensuring they keep their money. Review Source MC Melanie C. Director of Choral Activities and Theater Music Used the software for: 2+ years ### "Ludus is the best in the business." September 10, 2025 5.0 I recommend Ludus to anyone who will listen. They have made event ticketing, donations, fundraisers, fee collections, and marketing so user-friendly. It simplifies my workflow, and I so appreciate that they continue to update their product in ways that make even more sense for teachers and event coordinators. Pros Ludus has so many great features, but their customer service is truly outstanding. Many companies offer similar ticketing services, but I have never worked with a company that offers such accessible, quick, and reliable customer service. Cons Honestly, I didn't love the signature Ludus green at first, but after many years as a loyal Ludus user, I have come around. And Ludus allows you to customize your home page, so if the green is also not for you, you can change it! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ludus Ludus had better pricing than alternative products and was better-suited to my needs as a high school music educator. I have never looked back. Ludus continues to evolve and grow to become even more useful and flexible. You can tell that Ludus has music educators on their planning team! Review Source Rachel B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Ludus is the best program out there!" August 21, 2025 5.0 We have tried many other known programs for marketing, fundraising, ticketing, and with all the others they didn't have exactly what we needed, we had to use 103 different programs at the same time, or they were too expensive to continue to use. With Ludus, our overall experience is fantastic! We wouldn't go anywhere else and hope that many others check out Ludus as their program of choice. Pros Ludus has been a huge asset to our small/mid-size non-profit. Ludus is all-encompassing to include ticketing, support, marketing, fundraising, reporting, and all at the best value for your money. One of my favorite parts of Ludus is that the team listens to you and your needs, and takes your thoughts and needs into consideration. They are forever working on upgrading to make the best program they can, for the needs of their clients. Cons I don't know that I have much to like least about Ludus... the only thing I can think of, and it might be me doing something wrong, is when I am putting together a marketing email, I sometimes try to use the "blocks". When I move them over where they need to be, they don't always "place" in the right location. Beyond that, we are thrilled with Ludus. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Ludus What Ludus has to offer, and all-encompassing program, and the cost/value was a factor. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) The other programs weren't working for what we needed and didn't have everything in one place. They were also getting very expensive to use. Review Source BJ Bree J. Teacher Performing Arts Used the software for: 2+ years ### "Don't try any other ticketing service, Ludus is the BEST!" August 12, 2025 5.0 Ludus is one of the best services I have used as a public school performing arts educator. They are friendly, helpful, and extremely prompt in their responses and their services are reasonable. Pros Ludus' customer service is second to none. I have had to contact them multiple times over issues both big and small and every time a representative has answered my questions or helped me troubleshoot almost immediately, even on weekends and in the evenings. I never feel like I am on my own when using Ludus. I also love that I am able to sell merchandise, take online orders, and send marketing emails all through the same dashboard. Cons I would prefer not to have to use a phone or other device with wifi in order to make credit card sales with the card reader. Review Source CW Chris W. Educator Education Management Used the software for: 2+ years ### "Ludus Review" September 10, 2025 5.0 It's great! I highly recommend using Ludus, the team is amazing! The platform is easy to use, and they offer so many services- it will serve your entire Fine arts arena Pros I am not the most tech savvy person, but the platform is extremely user friendly. The team at Ludus are ALWAYS very quick to respond and have helped me solve anything I needed on the platform. It is a great value, and it has saved us considerable time and money. I am able to market, fundraise, and receive donations in addition to selling tickets. Ludus really does so many things! It has been a wonderful choice for our FIne Arts Department. Cons I've used other platforms, and honestly Ludus is the best out of what ive used so I really don't have any. I'm sure anyone can find something wrong with everything, but i'm very happy with it Alternatives considered [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) Reason for choosing Ludus it was accessible and easy to use for our staff Switched from [Seats Software](https://www.capterra.com/p/131557/Seats-Software/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) No one was ever available to help with anything, and when you did hear back from customer support- they were incredibly rude and treated the staff, poorly Review Source SJ SHERRY J. Founding Director Entertainment Used the software for: 6-12 months ### "The spotlight is on Ludus" August 13, 2025 5.0 Love love love, I cannot sing the praises of how much I love Ludus. Well done and thank you for making an affordable program. Pros Ease of use, quality of product was great, and the number of things you can do from Ludus; email marketing, sales, donations; it's got everything you need! Cons I do wish it had a device specific for check in. I don't like giving up my phone so volunteers can check people in. Though I might look into a small ipad for this purpose. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Cost was the #1 reason I switched, 2nd was how many features you have available and I only pay for the upgrades I use and most of that is passed on to the ticket purchaser. Review Source JH Jill H. Artistic Director Entertainment Used the software for: 2+ years ### "Make More of Everything with Ludus" August 21, 2025 5.0 Ludus is easy to use and offers so many extra features that make running events so much more efficient. We love the Splash page, and our donations have tripled since we began using Ludus. Pros We love all of the options that we get with Ludus. It’s not just for tickets. We run a donation and sponsorship campaign through Ludus, as well as seating chart tickets, registrations, forms, fee payments, and rental charges. That’s not even everything that Ludus does! We recently ran an email campaign through Ludus that gave us a high return. Cons Figuring out the process off how to exchange tickets is a very difficult, and it seems there should be an easier way to do an exchange quickly (especially when this is happening at the box office on the night of a production). Alternatives considered [Darwix AI](https://www.capterra.com/p/10029957/Transform/) Reason for choosing Ludus We chose Ludus over competitors because of the additional features and how easy it was to use right away. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Cost or ease of use - we didn’t even realize how many extra features we would use after the switch. Review Source MW Megan W. Director Performing Arts Used the software for: 2+ years ### "Ludus=Love" September 11, 2025 5.0 It was so easy to switch and set up. My parent users and patrons all love how easy it is to use and I love that it eases their stress and that if/when I need anything, a Ludus rep is always there to help. Pros Ludus is so easy use and the customer service is 10+ stars!! I love being able to set up fees for productions, products, events and classes. And I LOVE the invoicing feature. Cons I wish I could use Ludus to inventory more elements in my theater - like costuming and props/set and I wish the world didn’t have credit card fees. Review Source Similar Products Featured