# Wranx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wranx the right Training solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136137/Wranx/reviews

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Wranx

4.4 (11)

[View alternatives](https://www.capterra.com/p/136137/Wranx/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wranx

Ease of use

4.3

Customer Service

4.6

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jake J.  
Brand Education Sr. Coordinator  
Retail  
Used the software for: 2+ years

### "A solid mid level learning platform with quick support and a well designed road map for new features"

October 24, 2023

4.0

As our primary LMS for TNF retail, Wranx has been a great partner for providing learning and module based topics across product training. We are looking to expand usage and have it be the main source for all things product training across TNF Retail.

Pros

The quick support, ease of use, and implementation for over 3000 users on our retail side.

Cons

The confidence based metrics were good in theory but we found them to not be compatible with our learning culture.

Review Source

Response from Wranx

November 28, 2023

Hi Jake, thanks for taking the time to leave us a review. I will pass on the feedback regarding our CBM metrics to our product team :)

TM

Tara M.  
Multi-Store Manager  
Retail  
Used the software for: 2+ years

### "3 years on Wranx"

January 15, 2024

4.0

Pros

Ease of use and training for employees.

Cons

Not being able to complete all functions on mobile app. Random people able to apply/ confirm access just by confirming their email address. People that are not affiliated with the business.

Review Source

Response from Wranx

January 22, 2024

Hi Tara, thanks for taking the time to leave us a review and glad to hear it's all easy to use :) We had a new product team join the business in 2022 and they changed the setup so now only verified users can be added to your company's training initiatives in Wranx. Hopefully that's cleared all that up for you. Please email support@wranx.com with any issues you're experiencing with the app and we should be able to sort that for you.

JS

Jaymie S.  
Outfitting shipping customer service gear repair  
Retail  
Used the software for: 2+ years

### "Wranx review"

December 20, 2024

4.0

Good overall. Depending on browser or phone vs laptop sometimes hard to navigate the site.

Pros

Wranx is great for learning about new content

Cons

Sometimes the website is difficult to navigate.

Review Source

cD

cassandra D.  
Manager  
Retail  
Used the software for: 1-2 years

### "great way to learn"

January 11, 2024

5.0

very easy to use we really enjoy it here at our comany

Pros

Love to learn the ins and outs of the products we sell

Cons

sometimes it freezes up when its being used

Switched from

[ExpertVoice](https://www.capterra.com/p/143815/ExpertVoice/)

there's way more learning involved on wranx

Review Source

Response from Wranx

January 15, 2024

Hi Cassandra, thanks so much for taking the time to leave us a review. Glad it's aiding product training for you and your team. Can you please send an email to support@wranx.com letting us know the device you're using and we should be able to resolve the freezing issue you're experiencing? :)

AB

Adam B.  
Sales Associate  
Retail  
Used the software for: Less than 6 months

### "Awesome Product...EASY FUN LEARNING!!"

November 24, 2023

5.0

Great experience and absolute love the ability to learn on the go.

Pros

I love the ease of use when learning about our North Face products. The mobile app is especially helpful when I don't have access to a computer. Intuitive navigation and very fun way to learn.

Cons

I wish I could take more than three courses at a time.

Review Source

Response from Wranx

January 4, 2024

Thanks for taking the time to leave us a review Adam. Great to hear you're enjoying our app! The North Face decide how many courses you can take in one go, so it may be worth raising this with your manager to see if they will allow you to take more than 3. :)

BP

Brian P.  
Sales manager  
Retail  
Used the software for: 2+ years

### "Great learning platform "

January 11, 2024

4.0

Pros

I like that I can send my team to the site and they are able to learn about products we sell. They can tailor their training to what is significant to them.

Cons

It is a little cumbersome to get figure out the flow of the site. The learning is in one place and the classes another.

Review Source

Response from Wranx

January 15, 2024

Hi Brian, thanks for your review! I believe The North Face use a different platform for classes, they're not hosted by Wranx. But the good news is we are launching learning pathways very soon. So hopefully TNF can then switch and host everything in the Wranx platform so you have a seamless user experience. :)

SM

Stephanie M.  
Manager  
Retail  
Used the software for: 1-2 years

### "Easy to use"

January 23, 2024

5.0

Pros

User friendly. I do like how some questions are a multiple choice option.

Cons

If I could change it, I would do away with if you knew the answer or not options. Maybe replace them with the multiple choice ones for all. And maybe make some responses obviously wrong or silly.

Review Source

Response from Wranx

January 24, 2024

Hi Stephanie, thanks for taking the time to leave us a review! Glad to hear you're enjoying the app. I believe you're referring to flashcards? It's up to your company whether or not they choose to include flashcards, but otherwise we have lots of other question types that can be used too. Multiple choice, as well as some new ones we've launched in the past year which are much more fun and engaging! Send us a message via support@wranx.com letting us know which company you work for and we can feed this back to your team. :)

MF

Michael F.  
Sales and Buyer  
Sporting Goods  
Used the software for: 2+ years

### "Wranx Review"

January 23, 2024

4.0

Pros

Very easy to go through the info and take tests. I've found that the repetition has been good for retaining the knowledge.

Cons

Haven't really come across anything i didn't like.

Review Source

Response from Wranx

February 1, 2024

Hi Michael, thanks for taking the time to leave us a review and glad to hear it's all working as it should when it comes to knowledge retention.

jS

jaymie S.  
Outfitter, Customer Service, Shipping, Warranties  
Recreational Facilities and Services  
Used the software for: 2+ years

### "This is a Review on Wranx"

January 20, 2024

4.0

Pros

Relatively easy to navigate. Quizes and material are straightforward and engaging.

Cons

The text is extremely difficult to read. The font needs to be changed, because its very straining on the eyes.

Review Source

Response from Wranx

January 22, 2024

Hi Jaymie, Thanks for taking the time to leave us a review. Great to hear you find the training engaging. In regards to the text, usually your organization chooses the font. Could you send an email to support@wranx.com please stating which company you work for please and we can see if we can tweak this slightly to make it easier. Thanks

TG

Teresa G.  
General Manager  
Retail  
Used the software for: 1-2 years

### "Easy to use and implement"

January 11, 2024

4.0

Pros

Easy to use and implement for employees. Can even do short tests during work

Cons

Sometimes the tests are don't foster actually learning

Review Source

Response from Wranx

January 12, 2024

Hi Teresa, glad to hear you're enjoying the Wranx platform. We'd love to hear a bit more about your feedback on fostering learning. Could you email support@wranx.com with more information, including which training module you're referring to and we'll contact your organization's training team to offer some tips on how they can improve :)

SS

Samantha S.  
Kundenservice  
Information Technology and Services  
Used the software for: 1-2 years

### "Empfehlenswerte Microlearning-Lösung für Unternehmen"

November 26, 2024

5.0

Pros

Wranx bietet durch kurze und prägnante Lerneinheiten den Mitarbeitern die Möglichkeit, Wissen nachhaltig aufzunehmen und zu festigen. Nur paar Minuten am Tag reichen aus, um auf Dauer diesen hilfreichen Effekt zu erzielen.

Cons

Meiner Ansicht nach gibt es hier tatsächlich nichts zu bemängeln, was für die tägliche Arbeit relevant wäre. Eventuell technische Probleme, wenn die Software während der Nutzung mal einfriert.

Review Source

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