Hana Software

Hana POS

4.5 / 5 13 reviews

Who Uses This Software?

Retails Florists all over USA and Canada


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Hana Software
  • www.hanafloristpos.com
  • Founded 2012
  • United States

About Hana POS

Web based POS system designed specifically for florists. Integration with major wire services. Extremely powerful system with many awesome features for every florist. Hana POS integrates with major wire services. Hana POS offers a mobile app which helps you to easily capture digital signature, delivery confirmations and images of your designs.


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Hana POS Features

  • Automated Card Printing
  • Customer Account Profiles
  • Delivery Tracking
  • Order Management
  • Production Tracking
  • Stem Counting

Hana POS Reviews Recently Reviewed!


Like the software but improvements are needed on the website side

Feb 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Over all good product I like that is directed toward your personal businesses you can call or email for help daily it's nice talking to a person directly that is a lot more personal being able to print all tickets for all our orders is very important sense I own flower and wedding shops

Cons: Tickets print double happens a lot and our paper and ink are expensive I wish that there trading courses would be a lot more personal sometimes it's nice to have someone talking to you to walk you through the software there is a lot to use that we have not yet got to the more we learn and the more knowledge we have is a great advantage to us and you we are always telling other businesses about the products and software that work

Vendor Response

by Hana Software on February 05, 2018

Dear Florist, thank you for your feedback. We are always working to make improvements and please rest assured this feedback will be incorporated into our next improvements. As for tickets printing double, this happened a few times. We have identified the source of this and this is now permanently resolved.

Great software...even greater service.

Dec 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does almost everything a florist would require. Logs incoming and outgoing wire orders as well. Very robust, reporting is great as well.

Cons: Screen is full of areas to fill in and check off. Wish it was split over 2 screens, but the program does what it says it does. Fantastic client service. Most of the time if I log a request, they are calling me withing 30 seconds !! That's pretty good service.

Overall: Does what we want it to do in a flower shop environment.

Interesting features with much potential. Great bang for your buck. Some functionality to work out.

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There is a lot of potential with this software. They have many intriguing features such as the app that allows drivers to confirm deliveries with a signature, picture of arrangement, method of delivery, and delivery time. Automatic invoice and delivery confirmation emails work well. Ability to create products with preset descriptions and prices. Autofill for repeat recipients of any given customer.

Cons: Many minor technical glitches and functional errors. Pictures with delivery confirmation do not show up on delivery confirmation email to sender (at least not most of them). Proposals do not transfer over to invoices perfectly. Invoicing doesn't allow to set net term period. Individual invoices do not allow for multiple delivery locations. Sender phone number doesn't appear on full receipt. Delivery instructions do not appear on driver's dispatch app. Inability to pull repeat recipient info if sender is different.

Easy to use and very quick to respond with any questions you have.

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the mobile delivery confirmations. The ability not only get a digital signature, but also attach a photo to the confirmation is a really nice feature.

Cons: The only thing that really bothers me is if you do not use Chrome, you are constantly reminded to use Chrome.

Overall: Streamlined the order taking and dispatch. So many nice features that just makes things easier.

This is a good system for the money

Dec 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to put orders in for supertickets. The customer service is good when you do have a problem.

Cons: Its hard to find customer in the new system and make payments. The system keeps changing payment information from credit card to paid outside of Hanna for web orders.

great product. easy to use but does a lot! responsive customer service

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use with order taking all on one page and everything else accessable from home page and easy to find

Cons: It would be nice if we could print an invoice at the time in order input so we can bill customer immediately. speeds up cash flow!

Overall: easy order entry, easy employee time tracking, easy delivery tracking. Tells me if i forgot something on order entry. easy payment entry.

This has been by far the best program we have used in a long time!

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: The ease of the program and the features have been fantastic. I love how we can customize products, prices, and delivery rates. I also love the new funeral tracker!

Cons: I wish there were an option to see the PICK UP tickets. The Events Calendar could be a little more user friendly but we are getting the hang of it.

Overall: The ease of taking orders is the biggest benefit for me.

Learning curve in the beginning, but once set up it is easy to use

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer support is great, relatively easy to use once set up, can be re-configured to adjust particulars of the store

Cons: Not always logical as to where i can look for a particular feature, could be more visual, would like to have a more visually appealing and possibly customisable front page

Overall: I use it daily

THE POS SYSTEM IS GREAT AND THE SUPPORT STAFF IS EVEN BETTER!!!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THE ABILITY TO FILL IN BLANKS FOR US AND FOLLOW THE ORDER COMPLETELY THROUGH
THE FUNERAL LOG IS GREAT THE DISPATCH SAVES US FROM DELIVERING ORDERS ON THE WRONG WEEK THE END OF DAY CC AND SALES SUMMARY ARE PERFECT

Cons: STILL HAS A FEW BUGS TO WORK OUT TO GET FROM ONE THING TO ANOTHER BUT THE PROGRAMERS ARE WORKING EVERY DAY TO BE BETTER AND BETTER

Overall: I have used a pos system for 30 years--Teleflora, Ftd, The POS and this by far is the BEST system I have used. I love it and the support staff is right on the button helping if we have a problem

We just started using Hana a fe months ago and really enjoy it. It is so easy to use

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the mobile app and how easy it is to take pictures and send it right to the order. It is all on one screen too. so that is great! And they call you to check up on you to see if you have any questions

Hana POS is a very Inclusive POS for any Florist

Jun 27, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Web Based
Lots of Features
Customer Support is Strong
Ease of Entry and Data Management

Cons: Teleflora Dove Orders are not Automated
Web Orders can be at the mercy of the Web Speed, which is usually not an issue

Overall: This POS is very comprehensive and offers alot of great features. It is a Great work in process that gets better every time there is an update made. It covers alot of unique requirements from Local Florist

Recommendations to other buyers: Be patient with it and it will reap rewards. It has alot of offer for all Florist

Great Responsive Service

Jul 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Apart from being a great service, I am impressed with how quickly they are able to turn around and change features when we being a request.

Review Hana POS

Oct 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the program. It makes following Wire Service orders with problems a snap. All correspondence concern an order are together in one place - no hunting for paperwork!!
Placing an order is easy with everything on one screen. Delivery confirmation to the shop and the customer are completed with a very simple text message. Customer service is great, too. any time I don't know how to do something they give me an email right back or take over my screen and show me how to fix my mistake.