---
title: "Hana POS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Hana POS Software - reviews, pricing plans, popular comparisons to other Florist products and more."
source_url: "https://www.capterra.com/p/136139/Hana-POS/"
page_type: "product"
language: "en"
---

# 

 Hana POS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hana POS

## What is Hana POS?

Web based Florist POS and florist web sites designed specifically for florists. Wire service integration, optimized routes, House Accounts, Customer Portal, Address & business look up, proposals module, mobile app with digital signatures, email marketing and feed back module. Complete digital marketing, social media marketing, email marketing , along with our state of the art technology is designed to position florist for success. Basic POS plan with florist website is FREE.

## What is Hana POS used for?

[Florist](https://www.capterra.com/florist-software/)

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Starting price

$19.99

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Hana POS Overview

Updated August 2026

AI summary

Hana POS is florist software for businesses of all sizes, offering point of sale, payment processing, order and inventory management, and delivery tracking. It includes tools for proposal generation, price and margin management, and electronic signatures, supporting efficient order handling. Deployment options span cloud and major devices, and integrations include QuickBooks and florist platforms.

## Hana POS alternatives

Highest Rated

[Details Flowers](https://www.capterra.com/p/175475/Details-Flowers-Software/)

[4.9 (223)](https://www.capterra.com/p/175475/Details-Flowers-Software/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/175475/Details-Flowers-Software/)

[4.7 (74)](https://www.capterra.com/p/122876/Floranext/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[Curate](https://www.capterra.com/p/174139/Curate/)

[4.7 (218)](https://www.capterra.com/p/174139/Curate/reviews/)

Starting price

$275.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174139/Curate/)

[View all alternatives](https://www.capterra.com/p/136139/Hana-POS/alternatives/)

## FAQs about Hana POS

Overview

### Which roles and teams benefit most from Hana POS?

Hana POS is most used by small business owners, presidents, and other retail executives who oversee daily sales, inventory, and customer transactions. Store managers, office managers, and supervisors use it to streamline checkout, track orders, and manage staff workflows, while florists and shop designers rely on it to coordinate custom orders and in-store operations.

Answer based on 38 reviews

Overview

### What company size and industries is Hana POS built for?

Hana POS is built for small retail businesses, with 100% of reviewers from small businesses and 88% in retail. It specifically serves florists across the USA and Canada, with smaller representation from design at 6% and outsourcing/offshoring at 3%, and its most common use case is florist operations.

Answer based on 39 reviews

Features and Usability

### What are the key features of Hana POS?

Hana POS offers point of sale (POS), payment processing, billing and invoicing, and credit card processing for transaction handling. It also includes inventory management, inventory tracking, order management, sales reports, and returns management, plus customer accounts, gift card management, loyalty program, QuickBooks integration, and third-party integrations.

Integrations

### Which third-party tools and platforms does Hana POS integrate with?

Hana POS integrates with QuickBooks Online Advanced, QuickBooks Enterprise, Flower Shop Software, GSMtasks, FTD Mercury, and WooCommerce. The catalog also includes accounting, ecommerce, and florist-order connections for businesses that need sales data, online orders, and delivery workflows in one system.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Hana POS offer?

Hana POS provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature review.

Getting Started and Support

### What customer support options does Hana POS offer, and how do users rate the experience?

Hana POS offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and available the same day, especially through chat and technical assistance. Still, some report trouble getting issues understood or resolved, with recurring software problems making frequent support contact necessary.

Answer based on 10 reviews

Ease of use

### Is Hana POS easy to use for florists?

Hana POS makes daily florist work easy with intuitive order entry, customer lookup, and delivery dispatch tools. Small flower shops and teams moving from paper systems often find training straightforward and core tasks simple to manage, though some users want clearer report explanations and a more user-friendly events calendar.

Answer based on 10 reviews

## Features

AI summary

Based on 169 Florist reviews

Capterra data shows that buyers of florist software rank the following features as their top priorities:

-   **Price/Margin Management** (**55%** of reviewers rated this feature as critical)
-   **Proposal Generation** (**70%**)
-   **Electronic Signature** (**55%**)

Hana POS supports all three of the features reviewers value most: **Price/Margin Management**, **Proposal Generation**, and **Electronic Signature**. Together, these capabilities help florists control profitability, create proposals faster, and secure approvals digitally, allowing teams to manage orders more efficiently and move from quote to confirmation with less manual work.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Hana POS 44 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Multi-Location: Manage and support multiple locations
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Product Catalog: Present a catalog of inventory that customers can view
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Proposal Generation: Create proposals based on costs of labor and materials
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QuickBooks Integration: Integrates with QuickBooks
- Receipt Management: Upload, track, and submit receipts in a central database
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Shopping Cart: Checkout of online store
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.3 (37)

4.3

Based on 37 reviews

## Pricing

Value for money

4.3 (37)

Free Trial

Free Version

Basic

$19.99

Per Feature,Per Month

Value for money

4.3 (37)

4.3

Based on 37 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

FTD Mercury](https://www.capterra.com/p/136376/FTD-Mercury/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (39)

4.6

Based on 39 reviews

## User reviews

Overall rating

4.5

Based on 39 reviews

Filter by rating

5(25)

4(10)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

DS

Dina S.

president

Retail

### "my experience with Hana POS"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

the best ever!!!!!!

Pros

excellent dash board : extensive easy to navigate; allowing a excellent control over daily and yearly events

Cons

nothing that is critical because they listen and are open to ideas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2023

Dina, greatly appreciate your kind comments. User feedback is our axygen to improve and grow. thank you.

VF

Victor F.

Owner

Retail

### "Hana Software, app, and customer support are the best."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2021

HANA software has been the best decision we have made. A reasonable priced software that you can work from anywhere since is cloud -based. The app is a must have since it builds a good relation with your customers by sending them a live delivery confirmation with a picture attached by email. Customer service really takes care of business. The team is very respectful and resolve any issue that may come up super fast. \[SENSITIVE CONTENT\] one of the representative that I have dealt with since we started with HANA. He takes care of me and our business. He really delivers and keeps you informed. HANA is the way to go.

Pros

Integration of card payment, easy to use, and app synced great for delivery routes and delivery confirmation.

Cons

I wish it could be a bit more ease on the "in store capability" to display icons or something else to deal with a sale specially for holidays.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Victor, we are thankful and glad to have met your expectations. regards

BH

Brian H.

Florist

Retail

### "Lots of Features for Not a Lotta Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2021

The support is great and helpful.

Pros

It's great that we can access Hana from any web browser. It allows me to add consoles at busy time, or enter orders on the go. The automatic emails and app are great for delivery and help keep our customers in the loop as to where their order is and when it's delivered.

Cons

Sometimes there are functions that seem not straight forward, but once you know how and why to use them they are easy. Sometimes it takes a while for it to load.

Switched from

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)

Dove did not have all the functions that Hana does and was crazy expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2021

Hello Brian, we appreciate your feedback. Hana team will continue to strive to improve our offering.

GD

George D.

Owner

Retail

### "Hana review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2021

None

Pros

Easy to use and the delivery software comes in handy.

Cons

There is a lag time in between deliveries and Hana and if I have to clear a delivery batch for a run I have to clear them one at a time it would be nice to be able to clear it faster. Also statements don't always reach the recipient.

Reasons for choosing Hana POS

None

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2021

Hello George, thank you for your review. Actually, you are able to bulk update a delivery batch and confirm them all at one go. Please reach out to out support and they will help you to walk thru it. You simply have to choose the confirmation details at the top of the page.

JH

Jennifer H.

Owner

Retail

### "Great Software at a great price. Excellent customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 23, 2021

I love Hana. I especially appreciate all the features that would cost me extra with other software. The house account and wedding proposal features are especially helpful.

Pros

Integration was very smooth. It is fairly straightforward and easy to use. But what makes this excellent is the lightning fast tech support! I find it incredibly comforting to know if I have any issues at all they are on it and I don't have to wait.

Cons

The only con for me are glitches. I know this is a newer software and sometimes there will be hiccups. Most aren't a high deal but some have been inconvenient at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2021

Jennifer, thank you for your review. As alwsys, we will strive to get better each day.

AD

Angel D.

Owner

Retail

### "The New Generation POS in the Floral Industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2021

Price for the service is worth it, I highly recommended to all new florist. Easy to use and the best part, you can take absolutely control of what you want to have on your website any time you want

Pros

Since I started talking to Hana it has been a great experience, communications is always a key to understand your customers needs and they do communicate with you all the time you need them to resolved any issue or questions you might have. There's a lots options for all types of customers based on your need and services you're looking for, Hana has it and better than other POS systems in the industry.

Cons

Updating photos at firs was a challenge for us, because we had to communicate with them every time we wanted to updated pictures on the website, but after a bit of practice we started to get better and now we do it without issues. They will give you all the tools to take control of your website, that is something you want to take care of when you need to have done right away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2021

Angel, thank you for your kind words.

JO

Jeff O.

Owner

Retail

### "Hana POS is an Impressive System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2021

Pros

This software has a very intuitive and concise entry system for our florist. It lays all the fields out in an easy manner to capture all pertinent data needed for the designers & delivery folks. I has a strong customer database module which includes House Accounts, Monthly Statements and Merge features. It also has a robust set of reports to use for financial and performance needs. The system boast an impressive marketing tool for holiday email marketing and birthday/anniversary reminders. All of these modules are seemingly integrated together to work harmoniously.

Cons

There really are no cons as the customer service is top rate to address any shortfalls that might come up (system feedback and glitches). The only module that I would find beneficial would be a Report Writer. There are many instances that I would like to extract data in ways that would benefit my business. This would come in handy for all businesses that run differently. Otherwise, all is good.

Reasons for choosing Hana POS

It was web based and had an impressive set of modules to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2021

Jeff, as our one of very first clients who reposed faith in our software and the team, we wish to express our deep gratitude for your long years of support.

LF

Lisa F.

Owner

Design

### "Hana Floral POS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 17, 2021

Overall have been very happy with HANA floral POS, their custom service is very prompt to respond and they have been helpful with any issues we have had.

Pros

The features that are most impactful are the dashboard showing deliveries that are done and that need to be done, how many orders are completed and or need to be in a specific day. Also the ability to look up customers history and save and process their credit card information and preferences. The feature to send an order copy via email and a delivery confirmation automatically is also key.

Cons

The integration with quick books needs to be better, the mapping and the ability to reconcile payments once they move into quickbooks is not seemless

Switched from

[Aptean Industrial Manufacturing ERP Traverse Edition](https://www.capterra.com/p/83/Traverse/)

I hated traverse very difficult to work with and it was not customized to the florist industry

Alternatives considered

[Iris Works](https://www.capterra.com/p/149597/Iris-Works/)

[Aptean Industrial Manufacturing ERP Traverse Edition](https://www.capterra.com/p/83/Traverse/)

[FTD Mercury](https://www.capterra.com/p/136376/FTD-Mercury/)

[BloomNet Business Management System](https://www.capterra.com/p/187046/Business-Management-System/)

Reasons for choosing Hana POS

The online version over a desktop, the ease of use and the features they offered for florists, the ability to connect to wire services, which we no longer use. The ability to connect to our own website. The ability to integrate with QuickBooks I researched several other POS systems before deciding on HANA

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2021

thank you Lisa. We appreciate your feedback. Our support team will reach out to discuss the quickbooks integration. We believe we do have a process in place already for seamless reconciliation.

RC

Rachel C.

Owner

Retail

### "Hana POS Floral Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 17, 2021

It's just so nice to have everything in one place. All customers, all orders.

Pros

I like that the software truly is an all in one product for my business. It handles our daily orders, wedding and event contracts, email marketing, customer rewards program, feedback module, inventory management and so much more.

Cons

There are still A LOT of bugs to work out. We've had payment issues with them not posting correctly or communicating to the credit card processor. Any time there are updates we usually face huge problems. Also there has been several times that the system has went down. Since we use this to take all orders, it has been a huge problem for us.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[BloomNation](https://www.capterra.com/p/133811/BloomNation/)

I wanted a POS system that could handle everything for us and our website.

Alternatives considered

[The Floral POS](https://www.capterra.com/p/127015/The-Floral-POS/)

[Lovingly POS](https://www.capterra.com/p/173065/Lovingly-Store/)

Reasons for choosing Hana POS

I just liked the features Hana offered as well as the price point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Scott P.

VP

Retail

### "A must have for retail florists"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 17, 2021

The experience has been great. Murali and his team are friendly and caring. They seem to understand the industry well and have developed a great tool. They are also very patient in getting users trained on the system.

Pros

It's simple, web based and has most of what we need to make us more successful. It does accounting, invoicing, sales reports that can look at many aspects of the business, Quickbooks integration, merchant services integration, walk in orders, phone orders, web orders, schedules delivery dates, delivery times, and will integrate with the enemy (order gatherers). Be smart and ditch wire services. Your profits will skyrocket and Hana is all you need to do it all.

Cons

I'd like to see a better delivery manager system. It's important for us to document each delivery precisely for customer complaints, for customers who try to accuse us of not doing our job properly, for customers to be able to see what was delivered if they ask and for us to be able to review in the future if someone wants something similar. The system lets drivers take one low quality photo upon delivery. I'd prefer to have that be able to store several high quality photos as well as detailed notes. Everything is digital these days so it should be easy. We have to use a 3rd party software to for better delivery managing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 20, 2021

Scott, thank you very much for the positive review. We will be receicinh out to you regarding the dispatch manager. We believe we already have the features you mentioned. It might be a combination of training and new features. thanks

[View all Reviews](https://www.capterra.com/p/136139/Hana-POS/reviews/)

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Popular comparisons

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