# EventUp Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EventUp Planner the right Registration solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136141/Attendease/reviews --- EventUp Planner 4.5 (20) [View alternatives](https://www.capterra.com/p/136141/Attendease/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of EventUp Planner Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews Desiree M Property managerReal Estate, 2 - 10 employeesUsed the software for: I used a free trial. “The reminders and real-time updates save a lot of stress, and the customization options make it work for any type of event.“ September 25, 2025 Desiree M Property managerReal Estate, 2 - 10 employeesUsed the software for: I used a free trial. “The app is easy to navigate, helpful for staying on top of tasks, and great for collaborating with others. While there are a few areas that could be improved, overall it’s a reliable and convenient tool that makes event planning smoother and more enjoyable.“ September 25, 2025 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Desiree M. Property manager Real Estate Used the software for: I used a free trial ### "Event Planning Made Simple and Stress-Free" September 25, 2025 5.0 My overall experience with the EventUp Planner app was very positive. It made planning much more organized and less stressful by keeping everything I needed in one place. The app is easy to navigate, helpful for staying on top of tasks, and great for collaborating with others. While there are a few areas that could be improved, overall it’s a reliable and convenient tool that makes event planning smoother and more enjoyable. Pros What I liked most about the EventUp Planner app is how it puts everything I need for planning an event in one place. It’s easy to use, helps keep budgets, guest lists, and timelines organized, and makes collaboration with others simple. The reminders and real-time updates save a lot of stress, and the customization options make it work for any type of event. Overall, it really simplifies the whole planning process Cons What I liked least about the EventUp Planner app is that some of the features can feel a little limited if you’re planning a larger or more complex event. It also takes a bit of time to get familiar with all the tools, and certain functions could be more customizable. While it’s still very helpful overall, there are areas where it could be more flexible and user-friendly. Review Source CC Chris C. Payroll Manager Hospitality Used the software for: 2+ years ### "Would Recommend!" November 20, 2025 4.0 Pretty good! I’m not sure any system is perfect but overall I have no major complaints and think it gets the job done overall! Pros Our catering team is able to easily manage multiple inquires and events. It also gives our managers the ability to enter leads on their own so the catering team can follow up and not necessarily be the initial point of contact for all. Our payroll team is also able to access to confirm proper gratuities in payroll match the contracts signed by guests. Cons Sometimes the contracts seems to go missing or for whatever reason are not appearing in the same place in the system they normally would. Doesn’t come up frequently but sometimes it does and can be confusing. Review Source PD Pj D. Manager Hospitality Used the software for: 6-12 months ### "Decent product bad customer service " March 12, 2025 3.0 I used for a short time but overall the overseas customer service was a turn off Pros Being able to load schedules and geo fence Cons Customer service is not as ideal for an app Review Source UM UMERA M. Business Head Marketing and Advertising Used the software for: 1-2 years ### "The Ultimate Event Solution with Unmatched Support!" February 11, 2025 5.0 Its easier to use. It feels that each and every feature of program is built out of relevant knowledge through the industry from the perspective of attendease team. The product works awesome and meets our requirements on pretty much every level. That is precisely what I want for the type of clients and attendants I want to engage. It’s by far the most advanced program. . You don't get support like this anywhere else! Pros I get the freedom within the application. It manages everything from small events up to large, complex events. It is very user friendly that is it can even work collaboratively with partner other platforms. Attendease is taking away us from building bubble on solutions for all events we do operate and give us all the event team an all in all solution. Cons a little more expensive than other programs, but well worth the investment in ease of use, features & functionality, customer support and quality. Review Source LF Laurie F. Technical Trainer - LMS Admin Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "ABB Training Loves EventUp Planner" December 5, 2024 5.0 Once the basics have been learned, it is easy to use. There is still more learn to expand the system usage. However, overall we have thoroughly enjoyed setting our programs up and using the system. Pros I really like the flexibility of this event platform to set it up once and basically forget it with scheduling email blasts for event reminders, surveys, etc. I like the ability to have event calendar available for customers to see what we have in available on a monthly or daily basis. The analytics are also great to have both by event as well as for the entire calendar of events. Cons I would like to have an improved ability to create certificates that can be generated and emailed to participants if the event is a training event. Other than that I cannot think of anything else to improve. Review Source TS Tracy S. Licensed insurance agent Insurance Used the software for: Less than 6 months ### "Eventup planner" August 20, 2025 5.0 Pros I love being able to plan an event with ease using this software. I love how organized & neat the data is set up. Cons I absolutely love this software and have no dislikes. It’s affordable and very easy access to. It’s very convenient. Review Source BB Brittany B. Office Manager Hospital & Health Care Used the software for: I used a free trial ### "Helpful service" December 16, 2024 5.0 Great experience! No complaints as of yet Pros Easy access and quick customer service response Cons Not as common in my area due to the lack of venues Review Source AH April H. Senior Program Associate Religious Institutions Used the software for: 1-2 years ### "Elevate the Attendee Registration Experience & Manage The Event in One Platform" June 10, 2022 5.0 Pros Attendease offers event organizers (me) the space to create and publish a professional, branded event WEBSITE, with a registration form, and without relying on a developer or another department. For me, it is the complete package. The customer support and service is superb. I am constantly and continuously learning. The attendee registration experience is elevated beyond measure - the dynamic event webpages we easily create pique interest, the message blasts we setup and program for delivery keep attendees informed once they decide to register, and we engage to the very end when surveys are sent out and beyond if we were to make broadcasts or videos available on demand. For each event, we manage VIPs, sponsors, speakers, exhibitors and attendees all in one platform from start to finish - from invitation / application, to registration, to messaging, to check in, participation, and finally close out. Cons The only feature I think needs improvement is reports and analytics. Reports and analytics are useful but basic. The plus side is that the company seems committed to continuous enhancements and improving their product to meet their user's needs, which has been my experience. Review Source MB Michelle B. Senior Product Marketing Manager Computer Software Used the software for: 2+ years ### "Meets our exact needs" April 6, 2022 5.0 Attendease is not just an app or a tool we use. It is a solution built on a strong understanding of our business needs and an even stronger working relationship between companies. Pros It is efficient and reliable. We are also able to customize as needed. Attendease offers a best-in-class onboarding program and support to get started fast and on the right track. Cons No complaints! Any of the features we are not using are because we do not do in person events. Reason for choosing EventUp Planner Attendease gives us the registration user experience we need at a great value for the business. Review Source VR Verified Reviewer Event Logistics Manager Information Technology and Services Used the software for: Less than 6 months ### "It gets the job done" June 24, 2022 3.0 Pros I love the fact this program is a one stop shop. We are able to format the invite and collect/export all data per event. It is easy to make edits and add invites to the "event" like reminders and thank you's. You are able to create specific questions depending on the event which is very helpful when working on multiple events with specific criteria. Cons You can't go back by hitting a back button. Many times I need to go back and forth between programs and compare data. I am constantly having to go back to the dashboard, re-find the event and start over. For smaller events it is manageable, but having events with multiple people and overlapping guests over 50 attendees it becomes very manual and time consuming. Review Source VR Verified Reviewer Abogado Judiciary Used the software for: I used a free trial ### "Mi experiencia en Attendease" September 20, 2023 5.0 Attendease es una buena opción donde se puede crear, promocionar y ejecutar eventos virtuales, híbridos y presenciales de forma eficiente y rentable. Pros Es una excelente opción porque puedes crear, promocionar y ejecutar eventos virtuales, híbridos y presenciales de forma eficiente y rentable. Cons No tengo quejas sobre el software, es de gran ayuda. Review Source VR Verified Reviewer Docente Higher Education Used the software for: I used a free trial ### "Me gusta Attendease" September 15, 2023 5.0 En general el software permite crear, promocionar y ejecutar eventos virtuales, híbridos y presenciales de forma eficiente y escalable. Pros La plataforma es buena en el área de la gestión de eventos permitiendo a los organizadores crear, promocionar y ejecutar eventos virtuales, híbridos y presenciales de forma eficiente y escalable. Cons No hay nada que me disguste hasta la actual fecha. Review Source HH Hilary H. Used the software for: ### "Hilary Hastings" January 13, 2017 4.0 I would say Attendease strengths are great and responsive customer service. Functionality wise strengths are- easy to set up simple events and cloning past events. SFDC integration and metadata. Customizable banners and event images. Weaknesses are: - Lack of flexibility with design elements- I personally don't have issues with this but I know other regions often want to change design elements/ move content blocks around and can't do so. Also, we often have a lot of weird flukes happen to the site that Troy or team will have to go in and fix. - Not being able to have an event range for events that span several days. They only display with one date Review Source MW Meredith W. Used the software for: ### "LOVE Attendease - BEST event registration and BEST support" January 26, 2017 5.0 After a thorough review of all the online event registration sites out there, it quickly became clear how superior Attendease is to the competition. Attendease, while yes, slightly higher in cost than others, is well worth the expense for its ease of use, features and functionality, customer support and quality. It is BY FAR the most sophisticated program, and that is exactly what I want for the types of clients and attendants I want to attract. Jamie, Julien and the entire Attendease team are fantastic. You don't get support like this anywhere else! Review Source CJ Chloe J. Used the software for: ### "Attendease : superior support and a constantly improving product" October 29, 2014 5.0 Attendease was the only solution we found that fulfilled our requirements. Once we chose them, we found they also have the best, most responsive support team and a constantly evolving product with features we would not have thought to include in the initial scope. Attendease has enabled us to provide a better experience for our customers and internal teams, allowing us to focus on people and content instead of application features. I would choose the Attendease team and their product over and over again. Review Source JR Jennifer R. Director, Meeting Planning Cosmetics Used the software for: Less than 6 months ### "MAC January 2017 Meetings" January 23, 2017 5.0 For our January 2017 Training Meetings we chose to work with Attendease and created 2 Meeting Websites. Overall the look and feel was on brand and it was very user friendly from our attendee perspective. The Customer Support was outstanding and I say this as we had many customization requests and this posed challenging for my team but due to the excellent customer service we received all the customization was actualized which made me very happy. I look forward to using Attendease for future meetings. Pros It is very user friendly and can also partner with other platforms such as sli.do. I liked the social media feed/Activity feed as well. Cons I found the platform challenging at times when building our website which caused a lot of maintenance on our end and for customer support. I think that one will need to assess customization needs and see how this will impact the website. Review Source KM Kelsey M. Used the software for: ### "Simple & Easy" January 13, 2017 4.0 I love how simple and easy that Attendease is to use! It makes building a website easy and quick! We did a custom theme and the team there to help us was very quick to respond and extremely helpful! My only complaint is that I wish the theme allowed for more customization that didn't require being well verse in coding (like WordPress). Review Source KO Katie O. Used the software for: ### "Datto 2016/2017 Review" January 30, 2017 4.0 We have web capabilities in-house, however, our team has been bombarded with other projects so I needed to find a solution. That's where Attendease came in. They make it easy for me to tailor my page and edit it on my own without needing web developer experience. There is always a quick turnaround when I need additional support. Review Source SP Steve P. Used the software for: ### "When you need the Best! Attendease!!!!!" January 11, 2017 5.0 From the start of the process to the end Attendease always said YES! They Listen to your overall goals and needs. The staff is very easy to work with and they will partner with you to get your final needs achieved. Great Product, great Team, Great Service, great partner! Review Source JB Justin B. Used the software for: ### "Great company, great tool" January 30, 2017 4.0 We've had a lot of success integrating Attendease's drag and drop event slotting tool with our own internal systems. They have a robust API and their support on our integration has been top notch. They are terrific folks to work with. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.