# VisitLog Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is VisitLog the right Visitor Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136157/VisitLog/reviews

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VisitLog

4.5 (21)

[View alternatives](https://www.capterra.com/p/136157/VisitLog/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 11th, 2026

# Reviews of VisitLog

Ease of use

4.5

Customer Service

4.6

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jon W.  
IT Manager  
Chemicals  
Used the software for: 1-2 years

### "Lots of features"

June 10, 2020

5.0

Great company to work with. \[SENSITIVE CONTENT HIDDEN\] have been responsive to all queries, and seem to care deeply about our success.

Pros

We found VisitLog to be highly customizable for our needs. There are many options; and the support team has been extremely helpful and willing to help us to achieve our needs.

Cons

With all of the features, it sometimes becomes hard to find the exact feature I'm looking for. I think that a bit more time spent in the interface would help me to learn the software better.

Alternatives considered

[Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[Sign In App](https://www.capterra.com/p/162584/Sign-In-App/)[SwipedOn](https://www.capterra.com/p/134219/SwipedOn/)

Reason for choosing VisitLog

FAR more features than the competitors

Review Source

KS

Karl S.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Visitor management system at a reasonable price"

January 13, 2021

5.0

Pros

Software is easy to use, stable, simple to administrate, flexible.

Cons

Badge designer and design at all could be better.

Alternatives considered

[Envoy](https://www.capterra.com/p/143721/Envoy/)

Reason for choosing VisitLog

On premise instead of cloud. Easy to configure. Can use Windows hardware.

Review Source

EN

Emma N.  
Receptionist  
  
Used the software for:

### "Receptionist"

September 17, 2014

3.0

I think the system is generally well developed , but when problems arise , I have to take the help of IT support. sometimes things disappear from the program. Think that this system is much better than what I 've had before.

Review Source

RD

Richard D.  
IT Manager  
Telecommunications  
Used the software for: 2+ years

### "Replaces pen and paper in empty reception area"

March 12, 2021

5.0

For our orginisation this replaced a pen and paper system for recording visitors and with an un-manned reception desk, provided a notification system and allowed any visitor to book in and be promptly seen. Having Visitlog means that visitors are no longer left in reception not knowing how to get in touch with the person the are there to visit, or left unattended

Pros

Very easy to use and straight forward to setup. The confidentiality over a pen and paper setup, where any visitor could read through all previous visitors is of high priority to us and our guests. Visitlog gets away from that by not making visible to unauthorised persons all our visitor history.

Cons

The purposes for which we use the software, all of our needs are met and we do not have any negative experience in the time that we have been using it.

Review Source

HA

Håkan A.  
IT System Engineer  
Automotive  
Used the software for: 2+ years

### "The multifunctional receptionist."

January 14, 2021

5.0

When it's all setup it saves time to connect the visitor with the host, give them the right information before the visit, shows information about the visitor in case of emergency to get the out quickly and easy to administrate remote for example with pre-booking visitors.

Pros

It is easy to use for the customer, saves time to contact visitor host and it is reliable with few issues.

Cons

It was a little difficult and time consuming to setup all functions to work the way we wanted.

Reason for choosing VisitLog

You get a reliable system and more for the money.

Review Source

HE

Hannah E.  
Receptionist  
  
Used the software for:

### "Easy and good"

September 17, 2014

4.0

Pro: The settings are easy to change. Con: First badge take a little bit longer to print Pro: Suggestions on previously visitors. Con: You can´t delete several hosts at the same time Pro: Scanner, log out. So easy! Con: Overall, I think it´s great. The cons are just small things that doesn't really bother me that much. It´s very helpful!

Review Source

LO

Linnar O.  
Reception  
  
Used the software for:

### "VisitLog Software for visitors"

July 13, 2015

4.0

Visitlog have been at our company for 1,5 year now. It have worked very well all the time. We have 3 kiosks where visitor registers. Each host get a sms and a mail for acknowledge visitor is at site. Our reception staff is pleased to have the system as it helps them focus at visitor satisfaction and service.

Review Source

SK

Samuel K.  
Director  
  
Used the software for:

### "Very easy to use and effective"

July 13, 2015

5.0

Visitlog is a very user friendly software that makes the process of visitor management very easy and effective I would strongly recommend it to anyone looking for a very strong and effective visitor management systems for their organisation

Review Source

SF

Sandra F.  
Reception  
  
Used the software for:

### "Very good"

September 17, 2014

5.0

A proffessional way to register visitors. Cons: that it looks like it ok to write the hosts name your self instead of choosing from list. Not possible to sign in then and everything gets erased when you try again. Overall à very good system!

Review Source

CS

Crocky S.  
Manager  
  
Used the software for:

### "Most Economical Visitor Registration System"

September 5, 2014

5.0

Most Powerful Visitor Registration System & Visitor Management System . Easy to set up & install, Great Customer Service Support . It saves Time and I don't have to explain each and every one to sign in , they do it by themselves.

Review Source

AS

Anna S.  
Broker  
  
Used the software for:

### "Visitor system in entrance review"

July 13, 2015

3.0

We just brought the software. After some trails and errors we have got system to work and now it help us keep track of all our visitors. Our staff prebook visitors at our intranet and that unload work to our staff.

Review Source

SR

Sabrina R.  
Reception  
  
Used the software for:

### "VisitLog is a very good visitor management software"

September 4, 2014

5.0

VisitLog has helped us to get a better overview of our visitors and it's very easy to get statistics at who is receiving visit and who is not. Our managers are very pleased with this solution and overview.

Review Source

Response from RIW Software Technology

September 5, 2014

Thank you

JO

Joakim O.  
Marketing  
  
Used the software for:

### "VisitLog review"

July 13, 2015

4.0

VisitLog helps our reception with handling company visitors and guests. If anything happens to the building, we trigger the Emergency List for evacuation. We are pleased with how it works today and support is good.

Review Source

JL

Jenny L.  
Purchase coordinator  
  
Used the software for:

### "Visitlog"

September 18, 2014

4.0

We find it easy to use on a daily basis, mostly we don´t have any problems with is but lately we have had minor problems with printing the labels and to change logged in visitors.

Review Source

MM

Monia M.  
Receptionist  
  
Used the software for:

### "Landshypotek Bank - Visit Log"

September 17, 2014

5.0

It´s a great system to our visitor to sign in to. It´s easy to understand and it´s a fast system. The "write in many people from same company" - that´s impresses people.

Review Source

JP

John P.  
Manager  
  
Used the software for:

### "Reduce human work load"

September 6, 2014

5.0

It's Very easy for use and setup .They Provide good customer service. I am impressed by this system.It's reduce mine receptionist workload.

Review Source

JS

Johan S.  
  
  
Used the software for:

### "Besökssystem"

September 5, 2014

5.0

Very user friendly program! Easy to understand and manage, and provides a good control on visits. I found nothing negative yet.

Review Source

ÅK

Åsa K.  
Reception  
  
Used the software for:

### "Visitlog"

September 18, 2014

4.0

The advantage is that you know who is in the house and you see that visitors are logged when they wear a badge.

Review Source

KÖ

Kerstin Ö.  
Receptionist (consultant)  
  
Used the software for:

### "Meda"

September 17, 2014

4.0

This is the first software for visitors in Meda so we have nothing to compare with, but so far so good.

Review Source

RL

Rickard L.  
CFO  
  
Used the software for:

### "Rottne Industri AB"

September 5, 2014

5.0

System is - Stable - Easy to use - Welcome our Visitors The three above combined produce a good system.

Review Source

JC

John C.  
Project assistant  
  
Used the software for:

### "Excellent visitor registration system!!!"

September 5, 2014

5.0

Visitlog has made our receiption super cool, its quick to register and print badge using system

Review Source

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