# Scanova Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Scanova the right Mobile Marketing solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136160/Scanova/reviews

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Scanova

4.5 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Scanova

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Marcom Executive  
Semiconductors  
Used the software for: 2+ years

### "Technical Support"

February 19, 2020

4.0

Overall quite satisfy, just could be faster to generate speed loading of its website.

Pros

The support team very proactive and prompt reply.

Cons

The loading time frame while refresh from a page to another page

Reason for choosing Scanova

\-

Review Source

Response from Trycon Technologies

March 11, 2020

Thank you for sharing feedback. We have shared the feedback with our engineering team and we will aim to improve the load speed of our app pages.

RF

Rachel F.  
Creative Director  
Entertainment  
Used the software for: 2+ years

### "Extra Mile"

September 23, 2022

5.0

Pros

Customer Service!!!! I had accidentally deleted a QR Code that I was told was unrecoverable. Fortunately I still had my link, my QR Code, and category. The AMAZING customer service rep \[SENSITIVE CONTENT\] and the tech team took time to reinstate the QR Code and put it back in my account!! Literally, I thought the code was gone forever and I have it back and now it can be used without me reprinting EVERYTHING.

Cons

I just wish it were free. There are a lot of QR Code companies out there with free services. I came upon this one through another business - and I feel like I have to have the account in order to keep my QR code live... I feel rather "trapped" into it.

Review Source

CJ

Corinne J.  
Communications Manager  
Education Management  
Used the software for: 6-12 months

### "Customer support very efficient"

March 5, 2020

3.0

Pros

The customer support is really fast and extremely efficient to solve issues. They bring real custom made solutions to me and were able to set a special account allowing a set of 5 lifetime dynamic QR codes to fill my needs.

Cons

Can't access the GPS location with the life time QR code

Review Source

Response from Trycon Technologies

March 11, 2020

Hi CorinneThanks for sharing your feedback and taking time to review us. Unfortunately, it is true that the UltraLite plan doesn't have the GPS tracking feature, which is only available for Pro users. In the future, if you have any further QR Code requirements, please do try our Pro plan. Also, feel free to reach out to our support team if you face any technical issues.

AG

Aleksandra G.  
web desginer  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Excellent service"

April 7, 2020

5.0

Excellent, quick to use which is always a winner.

Pros

We had some urgent work that had to be done and Scanova support was super quick to assist. The software is very easy to use, can be used by developers and marketers.

Cons

I can't think of anything I'm afraid....

Reason for choosing Scanova

\-

Review Source

Response from Trycon Technologies

August 7, 2020

Hi Aleksandra, We are glad to assist you and delighted to know that you found our tool helpful.

ANH

Ashley N H.  
Owner  
Defense & Space  
Used the software for: I used a free trial

### "So simple, incredible personal customer service"

March 11, 2020

5.0

5 stars all around

Pros

This was spelled out step by step and made my ability to tutn my presentation into a code available for my audience at any time rather than an old fashioned hand out! And customer service personally emailed me and responded rapidly when I had a question. Also I was able to edit/ change my presentation before hand smoothly without effecting or changing my code- brilliant!

Cons

N/A nothing i didnt like

Reason for choosing Scanova

Ease of use initially

Review Source

Response from Trycon Technologies

August 7, 2020

Hi Ashley N, We are delighted to help you and glad that you found are tool useful.

TA

Tanishq A.  
Marketing Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "A decent QR Code Generator Platform"

July 16, 2021

3.0

We're using Scanova to create QR Codes for a marketing campaign we're testing

Pros

Scanova offers a bunch of features like dynamic QR Codes, scan analytics with a personalized dashboard and the ability to customise QR codes in a variety of ways just like most reputed QR Code Generators out there

Cons

1\. Not the most security oriented QR Code Generator Platform 2. Not the best platform for Enterprise solutions 3. Scan time could be improved

Review Source

DH

David H.  
Customer Experience  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Serialized QR Code Generator"

October 20, 2022

4.0

Overall, the experience was good.

Pros

The software was very easy to use, minutes to generate end product.

Cons

The sample output did not match the final product that was downloaded. The Customer Support team was excellent and responsive to correct the matter.

Reason for choosing Scanova

Yes

Review Source

DP

Darren P.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "SCANOVA EXEMPLARY CUSTOMER SERVICE"

July 25, 2021

5.0

A big shout out to \[SENSITIVE CONTENT\] (Customer Service) for providing us top quality support and his prompt and quick reply help us implement dynamic QR code smoothly. Thank you \[SENSITIVE CONTENT\].

Pros

The dynamic QR code functions and features are easy to use and the data from the analytic features definitely help us a lot.

Cons

I am all good with this product but I hope Scanova can reduce the price

Review Source

TB

Thais B.  
Digital Content Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Easy to use, great costumer service"

April 26, 2020

5.0

Pros

Setting up and maintaining codes is quite simple. Whenever needed, customer services has been quick and efficient.

Cons

So far the only downside is having to go through customer service to get the results data for all the codes (otherwise, one can only analyse 10 at a time).

Review Source

Response from Trycon Technologies

August 7, 2020

Hi Thais, Thank you for your feedback. We have shared your issues with the product team. We hope to resolve it soon.

NM

Nadezhda M.  
HR Consutlant  
Human Resources  
Used the software for: I used a free trial

### "definitely would reccomend"

March 4, 2020

5.0

Pros

It was very easy interface to use and customise.

Cons

Some of the customised QR codes were not working properly. For some reason they couldn't be scanned. It was after i put the company logo the problem appeared.

Review Source

Response from Trycon Technologies

March 11, 2020

Hi NadezhdaThanks for sharing the feedback and taking time to review us. We will look into the design issues you have mentioned and aim to resolve it as soon as possible.

RR

Ronald R.  
Founder  
Retail  
Used the software for: 6-12 months

### "Scanova - 2 Accounts"

July 21, 2020

5.0

I have total control of my QR codes.

Pros

Online user interface is clean and simple. I am able to create QR codes with many available options.

Cons

I have not found anything to complain about.

Review Source

Response from Trycon Technologies

August 7, 2020

Hi Ronaldo, We are glad you found our tool helpful.

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