Who Uses This Software?

Independent pharmacies & small chains


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • SRS Pharmacy Systems
  • www.srspharmacy.com
  • Founded 1990
  • United States

About PKon Rx

One System. One Vendor. One Call. Pharmacies gain because SRS doesn't outsource its technology. SRS directly develops, supports and services all core system software and hardware. SRS components are software and hardware pre-configured. SRS automatically maintains software drivers, system updates, security functions, and PBM requirements. Additionally. SRS pharmacies have a SINGLE SOURCE for all pharmacy support needs.


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PKon Rx Features

  • Automatic Refills
  • Barcode Generation
  • Compounding
  • E-Prescribing
  • Insurance Processing
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Imaging
  • Point of Sale (POS)
  • Prescription Processing
  • Rx Image Scanning
  • Signature Capture

PKon Rx Reviews Recently Reviewed!

874da61a6f980d4ada76d0d8ff904236

The system is user friendly, within a few weeks you can learn its in's & outs!

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You get more than what you paid for this system, because its customer service & prompt response to any issues/questions exceeds above all!

Cons: The only Con I have is that the system is the typical black monitor, keyboard, mouse, etc. I would love see it in white?!!!

Overall:
Great team at SRS Systems!

Vendor Response

by SRS Pharmacy Systems on October 31, 2017

Thank you Yunus, we appreciate your kind review. I have also made a note of your suggestion and will follow up with you in the near future. Look forward to continuing to serve you in all of your pharmacy needs!

Well Done! Keep Improving!

Sep 24, 2014
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: I gave 4 stars for ease of use because I feel that over the last 13 years that I have worked with SRS software it has improved ease of use in many points but has potential to hit many more points.

Some points of improvement for ease of use have been: Secondary billing of insurances, e-script processing with NDC search for drugs, searching for 8 digit primary ins codes whilst billing a secondary as a primary due to actual primary rejection, being able to view complete patient profile whilst running a Rx, easily searchable NPI, DEA & Surescript information, refined compound segment,workflow screens at POS to show other Rxs that should be in the willCall, text messaging capabilities with AutoText, wireless signature tablets for in-store pickup and deliveries.

Customer Service is typically really good and easy to get a hold of. I only gave 3 stars because sometimes I feel sometimes we get very short, non-thorough answers to questions. I don't feel we should get this when we are the customer that is taking the time to call for something that seems important to us. Another con about customer service is that the end users don't get any updates as far as improvements that are up and coming and/or currently being worked on.

Text messaging is a awesome tool that many of our customers love! As a pharmacy we love that Web refill request and IVR requests pop right into our software for easy processing.

I gave 4 out of 5 stars for overall because SRS is a very intuitive, easy to learn, feature full and diverse software product that could still improve in areas that would make it easier and more efficient to the end user on a day to day basis. Improvements that help to put us at a advantage over not only the big box stores but other non-SRS independents are what will continue to make SRS a great pharmacy software choice for us.

Vendor Response

by SRS Pharmacy Systems on September 24, 2014

Thank you for your review. We appreciate your feedback and look forward to continuing to improve.