--- title: "SRS Pharmacy Systems Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SRS Pharmacy Systems Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more." source_url: "https://www.capterra.com/p/136168/PKon-Rx/" page_type: "product" language: "en" --- # SRS Pharmacy Systems Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SRS Pharmacy Systems ## What is SRS Pharmacy Systems? One System. One Vendor. One Call. Pharmacies gain because SRS doesn't outsource its technology. SRS directly develops, supports and services all core system software and hardware. SRS components are software and hardware pre-configured. SRS automatically maintains software drivers, system updates, security functions, and PBM requirements. Additionally. SRS pharmacies have a SINGLE SOURCE for all pharmacy support needs. ## What is SRS Pharmacy Systems used for? [Pharmacy](https://www.capterra.com/pharmacy-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per Feature, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SRS Pharmacy Systems?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.srspharmacy.com&name=SRS Pharmacy Systems) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SRS Pharmacy Systems 4.7 (19) VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price $0.01 Per Feature, One Time Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.9 (102) Value For Money 4.5 (17) Value For Money 4.9 (98) Customer Service 4.7 (19) Customer Service 4.9 (96) ## SRS Pharmacy Systems alternatives [0.0](https://www.capterra.com/p/178764/S2K-Enterprise-for-Pharma/#reviews) Starting price $279.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) [BestRx](https://www.capterra.com/p/106390/BestRxWin/) [4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106390/BestRxWin/) [Plumb’s](https://www.capterra.com/p/10017811/Plumbs/) [4.9 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/) Starting price $135.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017811/Plumbs/) [View all alternatives](https://www.capterra.com/p/136168/PKon-Rx/alternatives/) ## FAQs about SRS Pharmacy Systems Overview ### Which roles and teams benefit most from SRS Pharmacy Systems? SRS Pharmacy Systems is most used by pharmacists, pharmacists in charge, and pharmacy technicians who manage prescription processing, dispensing accuracy, and day-to-day workflow efficiency. Pharmacy managers, store managers, and office staff rely on it for inventory, billing, and operations oversight, while owners and executives use it to monitor business performance and support growth. Answer based on 19 reviews Overview ### What company size and specific industries is SRS Pharmacy Systems built for? SRS Pharmacy Systems is designed for independent pharmacies and small pharmacy chains. It fits smaller pharmacy businesses that need software tailored to retail pharmacy operations rather than large enterprise healthcare organizations. Features and Usability ### What are the key features of SRS Pharmacy Systems? SRS Pharmacy Systems offers prescription processing, e-prescribing, claims management, and inventory management for pharmacy operations. It also includes automatic refills, online refills, barcode/label management, barcode/ticket scanning, point of sale (POS), electronic signature, IVR, reporting & statistics, multi-store support, backup and recovery, and workflow management. Integrations ### Which third-party tools and platforms does SRS Pharmacy Systems integrate with? SRS Pharmacy Systems integrates with ACCOUNTS. Getting Started and Support ### What training and onboarding options does SRS Pharmacy Systems offer? SRS Pharmacy Systems provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided instruction on site, live online sessions allow remote walkthroughs with trainers, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does SRS Pharmacy Systems offer? SRS Pharmacy Systems provides email/help desk, phone support, and chat. No reviewer feedback is available on support experience, so user sentiment about response times, helpfulness, or frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 337 Pharmacy reviews Capterra data shows that buyers of pharmacy software rank the following features as their top priorities: - **Prescription Processing** (**64%** of reviewers rated this feature as critical) - **Claims Management** (**55%**) - **Workflow Management** (**52%**) SRS Pharmacy Systems supports all three features reviewers value most: **Prescription Processing**, **Claims Management**, and **Workflow Management**. Together, these capabilities help pharmacies fill prescriptions accurately, manage reimbursement tasks more efficiently, and keep daily operations moving in a clear, organized way, allowing teams to improve service speed and maintain better control over pharmacy workflows. Prescription Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Claims Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Search/Filter 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Automatic Refills 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Multi-Store 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location Online Refills 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers and/or customers to request previously filled prescriptions online SRS Pharmacy Systems 16 features ### All Features - Automatic Refills: Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period - Barcode/Label Management: Print and scan barcode or labels - Claims Management: Process of submitting and following up on claims with insurance companies - Compounding: Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Signature: Digitally sign online documents - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Medication Database: Find and verify prescription medications by color, shape or imprint - Multi-Store: Manage multiple teams and operations from a central location - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (18) 4.5 Based on 18 reviews ## Pricing Value for money 4.5 (17) Basic $0.01 Per Feature,One Time Value for money 4.5 (17) 4.5 Based on 17 reviews ## Integrations [ ACCOUNTS](https://www.capterra.com/p/127938/ACCOUNTS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (19) 4.7 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 19 reviews Filter by rating 5(15) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent BR Badru R. Pharmacy technician Hospital & Health Care ### "My experience with SRS Pharmacy system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 13, 2025 My experience with it was wonderful and perfect. Pros SRS Pharmacy Systems excels in optimizing pharmacy operations by leveraging automation to minimize manual tasks, boost efficiency, and enhance productivity. By streamlining workflows, SRS enables pharmacists/technician to focus on delivering high-quality patient care, ultimately improving health outcomes Cons It’s comprehensive features at time can be challenging and takes a lot of time to be fully understood Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Nancy H. Pharmacy owner and pharmacist Pharmaceuticals ### "Best software company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 5 stars Pros Ease of use. The entire company employees are very kind and helpful. I never had a problem with anything or anyone. Fast service if there is a problem. The problem is solved very fast. I never had to stop work because of a problem. I have been with then over 30 years Cons Less wires if i have to pick although i like everything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2020 Thank you for your kind words Nancy. We look forward to continuing to help keep your pharmacy up and running. DS DAVID S. PHARMACIST / OWNER Pharmaceuticals ### "PKON RX...INVEST IN THE BEST " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 Pros VERY EASY TO USE INTEGRATED EASILY INTO OUR DAILY BUSINESS USE Cons I TRULY HAVE NO COMPLAINTS WITH THE SOFTWARE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you David, we appreciate your kind words. GA GHAZI A. PHARMACIST Pharmaceuticals ### "BEST PHARMACY SOFTWARE SUPPORTED BY BEST CUSTOMER SERVICE!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2020 Pros Ease of use. Very simple to learn. Customer support best in any industry. Cons Everything I wanted was eventually implemented into the software. For example, I have requested an option to use mobile internet connection when our cable internet goes down. Now we can! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2020 Ghazi, we appreciate your 5-star review. Customer feedback is an important part of planning for future improvements to our system. SW Stephan W. President Pharmaceuticals ### "Pkon Rx review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2020 Very good! Pros Integrates well, relatively easy to use, customer service is FANTASTIC!!!! Cons The delivery tablet & function is a bit difficult Reasons for choosing SRS Pharmacy Systems Was installed already when I purchased the business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2020 Thank you for the 5 stars, Stephan. SRS appreciates that you took the time to share your opinion. VN Varghese N. Pharmacist Pharmaceuticals ### "Why I like Pkon Rx" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2020 I am a happy customer Pros Easy to use. Suits my pharmacy requirements. Cons I have no issues with Pkon Rx pharmacy system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2020 Thank you for your kind words, Varghese. SRS will continue to work to provide an easy to use solution. SS saad S. Pharmacist in charge Pharmaceuticals ### "User" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 21, 2020 Very positive experience with support staff addressing daily needs SRS should do continuous tutorials for its users. Pros Customer service is second to none. Always available to support, help and guide you. Cons Need to keep up on with what's happening in today's pharmacy world that is constantly changing and demand more of the pharmacist. Unfortunately, SRS need to take note of that. I know that there are attempts to address such, however, more is needed at this time. SRS does not do any training and on-going updates unless individually asked. Reasons for choosing SRS Pharmacy Systems I have been using this product for over 20 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2020 Thank you, Saad we appreciate your feedback. SRS will work harder to provide easily accessible training materials and education for our customers. KP Kiran P. VP Retail ### "VP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2020 Easy to use, great staff and support behind product. Pros Robot integration, VoIP, ivr, efax, two way text, Cons No auto refills, Med sync yet. Expensive monthly support fees, Faulty dual billing When no pay from 2nd Insurance. Switched from [FSI Pharmacy Management System](https://www.capterra.com/p/92552/FSI-Pharmacy-Management-System/) Alternatives considered [FSI Pharmacy Management System](https://www.capterra.com/p/92552/FSI-Pharmacy-Management-System/) Reasons for choosing SRS Pharmacy Systems Prime RX Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2020 SRS is grateful for your 5-star review Kiran. SRS is continuing to improve features and we are happy to say med sync and auto refills are scheduled for release in 2020 IA IMANE A. PHARMACIST Pharmaceuticals ### "SRS FOR RETAIL PHARMACY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2020 Pros EASY TO USE, GREAT CUSTOMER SERVICE, FAST RESOLUTION Cons UPDATING ORDER RECEIVED AND PRICES IS NOT ALWAYS ACCURATE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2020 The support team at SRS thanks you Imane for taking the time to leave a 5-star review. SRS appreciates your feedback and will continue to work to improve the ordering process. SK Sambasiva K. pharmacist Pharmaceuticals ### "SRS SYSTEM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2020 EXCELLENT CUSTOMER SERVICE Pros IT IS EASY TO USE, ELIMINATES DRUG ERRORS, AUTO REFILLS ARE A PLUS, HELPFUL CUSTOMER SERVICE ON FINGERTIPS WHEN WE CALL. Cons COST MORE THAN CHEAPER SOFTWARE SERVICES. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2020 Thank you Sambasiva, we are happy to hear our customer support team has provided such a positive experience. [View all Reviews](https://www.capterra.com/p/136168/PKon-Rx/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.