# SutiHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SutiHR the right 360 Degree Feedback solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136170/SutiHR/reviews --- SutiHR 4.3 (102) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SutiHR Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews SJ Shannon J Director, People and CultureNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “I launched Suti-HR as a cost-effective solution for effective time tracking in my previous organization, and quickly found it did so much more than that for us. When I changed companies, and realized we needed to implement a new HRIS as the current one didn't meet our needs, there was no question I wanted to work with SUTI-HR again! “ January 26, 2021 SJ Shannon J Director, People and CultureNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “I am struggling to come up with a "con". “ January 26, 2021 SJ Shannon J Director, People and CultureNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Of all of the systems I've used and the vendors I have worked with, Suti has eclipsed them all in their flexibility, and the ability to fit the needs of the business!“ January 26, 2021 SJ Shannon J Director, People and CultureNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Kirsten, as our implementation partner, has been outstanding. “ January 26, 2021 MK Megan K RD, West Coast Territory ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Not to mention, it's easy to use!“ September 10, 2020 ## Showing most helpful reviews Showing 1-25 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Project Coordinator Chemicals Used the software for: Less than 6 months ### "Great Platform for HR" December 19, 2018 5.0 It has been a challenge for sure, to learn everything but it has help us a lot as well. Pros This program is great, it has everything that HR department needs, from employee information, up to recruiting and onboarding. Cons It is a bit hard to navigate. Can not jump from one thing to another. I wish we could add more fields under the personal information, if we required more information or details we need to create a task/form for employee to fill out. Review Source PB Paula B. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Mixed feelings" September 11, 2018 4.0 We are happy to have all of our HR information in one place, but still have not been able to fully utilize all the features for lack of instruction and information, as well as ongoing glitches that have not been fixed. While the support was very good initially, over time support has been harder to access and slower to respond. We have had several support tickets pending for several weeks or months, and still have a new hire that we have not been able to convert to an employee after more than a month. Pros We love the look and feel of the interface. The dashboards are nicely organized. All of the features offered are exactly what we were looking for in an HR platform. We especially like the recruitment-to-onboarding, and the performance review features. Cons The set up of the system is not user friendly and there are no written guidelines for setup. We have had to rely on Suti support to set things up, but we have found that we must know exactly what we are trying to accomplish. In other words, the system does things that we had not imagined, but we were not freely offered those features and set up until we specifically asked for information in those areas. Even then, the instruction received did not include best practices on how to use the features. For example, the recruitment feature is very powerful, but requires very specific steps to move to each new phase of the process. That information was not provided when the feature was set up and we have had to learn through trial and error instead of having a concise written procedure for how to access some of the information and move through the process. It is quite confusing. The same goes for the Benefits enrollment feature. Lastly, we were told that a time block feature would be added to the time management so that we could enter time as blocks of time worked rather than start and end times. That was originally scheduled for the end of 2017 and still has not happened. Review Source Response from SutiSoft September 17, 2018 Hi Paula, Thank you for your feedback! Customer feedback is very valuable as it helps us to evaluate our processes and make plans for improvement. We apologize for the frustration and confusion. As you mentioned, we are working on making it easier to access the help videos and guides. Currently we have a knowledge base filled with help articles: SutiHR Knowledge Base Please note that we also have Account Managers available for additional training if needed. You also mentioned about the ability to enter in the number of hours worked for the day. This feature has been added to the timesheets. We¿d be happy to setup a time discuss and review with you. LG Laura G. HR Specialist Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Review of Recruitment Tab" October 11, 2019 2.0 I am primarily responsible for the Recruitment section of Suti so I do not have knowledge of the other options within Suit yet. My responses are solely based on the recruitment function. Pros It seems to have a cloud based function to it however we are still getting the particulars of our version set-up, so although we are currently running into issues i believe that the navigation of the software will be smooth. Cons Recruitment Function 1) Anytime we want to make changes to functions we have to call/email suti. It would be nice for one of our administrators to have that ability. (ie. changing the hiring managers selection in the requisition tab to allow two managers to be selected) 2) The formatting of the job requisitions and postings is very frustrating. I have been told that it is HTML compatible however the spacing, formatting etc. are all inconsistent and not easy to modify. 3) When posting to indeed, it would be nice if it actually linked up to our company indeed account. Reason for choosing SutiHR Unknown. Review Source LL Lynda L. Administrative assistant Information Services Used the software for: 6-12 months ### "Nov 30, 2021.SutiHR.LS" December 1, 2021 5.0 Pros Easy to use once a person gets a hand of it. Able go check birthday, anniversary, able to verify leaves from other staff. Cons Not able to link to Medical insurance website or edit submissions Review Source Amy W. Program Monitor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product" January 31, 2019 5.0 SutiHR is a great product to help keep track of time worked and earned time off. Wouldn’t want to switch to any other product. Pros I love that everything is accessible from the home screen with just one click. Cons I really do not have any complaints at this time. Review Source AAS Ahmed Ayman S. Research..development Research Used the software for: 1-2 years ### "Good experience in a good site" November 11, 2022 5.0 Pros Easy to use and apply too much features which make it easier Cons Need a little to enhance but ovarall good Review Source JJ Joselyn J. Supervisor Health, Wellness and Fitness Used the software for: 1-2 years ### "Feedback" December 11, 2020 5.0 50/50 Pros Checking the time off request for my team. Cons The changes that is not communicated they just do it and with out any advance notice or training. Review Source Lorena R. Project Coordinator Chemicals Used the software for: 1-2 years ### "Lots of things to do in this platform!" October 3, 2019 5.0 I have used it and like it, (not love it yet) Pros you can have pretty much all your information, culture, recruiting, and payroll in one platform. Cons I wish it will have more easy use of time sheets. It does not allow to use without having to have a specific set time. Reason for choosing SutiHR It was the best for the use we want it Review Source VR Verified Reviewer Director Of Development Non-Profit Organization Management Used the software for: 6-12 months ### "Thumbs up for SutiHR" January 30, 2019 5.0 Very easy to track hours and to review HR documents. Pros Ease of use. Very instinctual to figure out its functions and its great to be able to have all agency HR documents stored in one place. Cons There should have been a quick tutorial pop up the first time you signed on to give you an overview of the site. Review Source VR Verified Reviewer Human Capital Services Senior Consultant Accounting Used the software for: Less than 6 months ### "Beautiful User Interface" April 8, 2019 4.0 Great aid in our HR generalist software portfolio Pros The entire user interface is intuitive and really pops. You can tell they put extra effort into the tiny details like moving cards up higher that it knows you like to prioritize. For the money, the product is definitely worth it. Cons Although very intuitive and easy to get started, it can be difficult sometimes to learn the more complex features to really bring out the best in the product. Review Source MS Mathew S. Manager new product development Chemicals Used the software for: 1-2 years ### "Good stuff" October 3, 2019 5.0 Pros It is really easy to use, i like the vacation tracking functionality Cons It may be a little over ladened with feature. some things are hard to find Review Source TV Thien V. HR Business Partner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "A Simple Solution for Small Businesses" November 10, 2016 4.0 We've implemented SutiHR as our first HR system. This decision was based on flexibility, ease of use, functionality and of course security of our data. While it does not provide attractive interface as other products we demo, SutiHR has an all in one solution from new hire to termination with room for customization. All the main function of HR (performance, training, employee record, recruitment, benefits, reporting...) are working flawlessly for our company. Pros SutiHR has a great team of support for users, and constantly updating the product to have better features. Very straight forward interface and made ready step-by-step user guides. Cons As with all software, there are many areas to improve. SutiHR team has been working hard to do just this as demand arise. It is not for large size company, and the workflow is simple. If your expectation of HR system is an ERP, then this is not for you. Review Source CH Carla H. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Outstanding" August 10, 2018 5.0 SutiHr was outstanding from the time of interest, to implanting the product. Their latest improvements of the system are excellent. Their customer service reps are amazing. They are able to handle any questions and concerns. Very Happy Customer Pros User friendly, variety of modules. Employees were able to adjust to using the system quickly. Cons Integrating other payroll systems. However, the ability to create reports make up for what is lacking. Review Source ML Mareeka L. HR Manager Hospital & Health Care Used the software for: 6-12 months ### "Great Customer Service!" July 6, 2016 4.0 The Customer Support Team is AWESOME! They are always willing to make updates to enable features to help our daily workflow. They take time to make sure we have what we need and work to make improvements daily. Pros The Dashboards & Reporting tools are very efficient and useful. Cons Sometimes it can be a bit confusing to figure out how to use new features without asking a lot of questions or reading through the guides. Review Source KL Kevin L. Director of Operations Retail Used the software for: 1-2 years ### "Its Cheap" January 20, 2022 3.0 Pros Low cost for the software and it was relatively easy to setup the basics Cons Interface is clunky, very dated. Support is lacking. Review Source CC Carlee C. Program montior Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software" February 15, 2019 4.0 Pros I like how everything is accessible from the main screen and it’s easy to clock in and out Cons I really have no complaints at this time for this software Review Source TS Travis S. Phase 1 coordinator Mental Health Care Used the software for: 6-12 months ### "Overall good product" January 30, 2019 4.0 Works great for employees but can be difficult for upper management Pros Easy to read dashboard that’s give all essential data in one screen Cons Each employee has a specific time shift that is assigned to them if actual clock time differs you will be automatically clocked out leaving a hassle for the hr department Review Source JN Julia N. Operations manager Non-Profit Organization Management Used the software for: 6-12 months ### "Suti review" September 11, 2018 2.0 Pros Lots of features, and inexpensive for what was promised. Cons Not flexible and terrible training. It's been 8 months of implementation, when it was promised to be very fast. We continue to struggle with implementation due to lack of training. Review Source SB Samantha B. Human Resrouce Manager Legal Services Used the software for: Less than 6 months ### "Good product for the price!" May 23, 2017 3.0 Has taken a lot to get the program set up to where we need it to be to be completely useful for us and it’s still a work in progress. Pros Performance evaluations, storage of employee information, announcement section, all integrates really well and the cost is very inexpensive. Customer support has been great at communicating future updates as well as making changes that are suggested (ie: making the performance reviews anonymous). With one of the recent updates it works quite well on the iPad. Cons There are a lot of “clicks” to get where you want to get; lots of drop down menus. Once a performance review template has been used you cannot change it and no spell check option (told has been communicated and should be coming soon). Review Source SV Suzanne V. HR Coordinator Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Suti HR is an affordable, but out of date product." June 7, 2017 2.0 This review was based on a free 2-week trial. I would personally choose to use an Excel workbook or payroll system with some record keeping abilities over using Suti. Pros Suti HR boosts many features, but I found them lacking in ease of use as well as the practical implication. It could be an okay solution for a company desperate for a start on HR recordkeeping but with a small budget. Their customer service was pleasant and helpful. Cons The interface is non-user friendly and not aesthetically pleasing. The features seem out of date and lacking a practical use or historical data. Review Source AY Amy Y. 2nd shift supervisor Facilities Services Used the software for: 6-12 months ### "Great" January 30, 2019 5.0 It is easy to access my work file Pros That I can easily clock in on my phone and be able to see my time off Cons That it sometimes takes a minute in order for me to get logged in Review Source ZH Zachary H. Program monitor Mental Health Care Used the software for: 6-12 months ### "Excellent" January 30, 2019 5.0 Excellent Pros It keeps track of my timesheet and it is very accessible and easy to use Cons There was nothing I did not like about using auto hr Review Source SS Scott S. Institutional Sales Director Pharmaceuticals Used the software for: 1-2 years ### "Good Product " October 3, 2019 4.0 Pros System works well for what we need it for. Cons Not all the information I need is in one place Review Source CR Carrie R. Claims Adjuster Insurance Used the software for: Less than 6 months ### "Timeclock" October 3, 2019 5.0 It has been an easy transition. Pros It is easy to use and navigate. It is a very user friendly program. Cons It doesn't stay logged in at all times. When needing to clock in logging in and out causes missed time from work. Review Source AD Alhoussainy D. BI Developer Information Technology and Services Used the software for: 2+ years ### "SutiHR user" December 10, 2020 4.0 Pros The software is friendly and easy to use Cons Time between releases is short so I spend time to search for tabs Review Source Similar Products Featured ## Related categories [360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Human Resources](https://www.capterra.com/human-resource-software/)