# Page 2 | SutiHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SutiHR the right 360 Degree Feedback solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136170/SutiHR/reviews --- SutiHR 4.3 (102) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SutiHR ## Showing most helpful reviews Showing 26-50 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rikki W. Vice President Human Resources Information Technology and Services Used the software for: 1-2 years ### "All in One, just like an HR Generalist" August 3, 2018 4.0 So glad we found SutiHR and it contains all the modules we will need as we grow and evolve. Several HRIS would not do business with us until we reached a certain number of employees. I did not want to start with one HRIS and then move to another once we grew bigger. Plus they have amazing support, we have even got calls from the company President asking how things were going, ideas for improvement, and thanking us for being their customer. Additionally, our technical employees who are very particular about applications/systems even give this a thumbs up. So I will consider this a huge win from my internal customers, HR serves each day. Pros The biggest pro is their customer support response to our requests for enhancements to the software. As our company grows and changes we have evolving needs of the various modules. Our account executive listens to understand what business obstacle we are facing and then gets to work with the development team on a solution. In my 15+ years of HR I have never had an HRIS vendor partner respond so quickly, in the past I was told to put in a ticket to the end user-group que and wait to see if makes the list of items for the next version. We recently submitted a need to get our timekeeping reports built differently, by the end of next pay period it was done. This made processing timekeeping much faster, more accurate, allowing us to spend time on other HR activities. Second pro, all the modules are included in the price you get quoted, allowing me to be much more confident in my HR Budgets. Also, we have the freedom to roll-out each module as it makes sense for our company. Third pro, employee self service. Our teammembers love the mobile app for timekeeping and using the address book to easily call a colleague. Our teammembers travel a lot so this functionality is a huge plus, one we did not find Cons Con, additional focus on compliance related items and reports can be improved. HR is heavily legal related and the data and the way it is collected, stored, and who has access to view are important items to continue to consider as well as any impact of changing laws. Happy to report, any concerns we have had have been quickly resolved by our great SutiHR Account Executive. Review Source SJ Shannon J. Director, People and Culture Non-Profit Organization Management Used the software for: 2+ years ### "I used Suti HR in a previous organization. It's so good, I am launching in my new company!" January 26, 2021 5.0 I have been involved in several large-scale system implementations (of HRIS systems, ATS systems, and the HR side of an ERP) in my HR career. I have implemented and/or worked with NJOYN, Taleo, Oracle, Peoplesoft, Sage, and Suti (twice). Of all of the systems I've used and the vendors I have worked with, Suti has eclipsed them all in their flexibility, and the ability to fit the needs of the business! Kirsten, as our implementation partner, has been outstanding. She is responsive, solutions-oriented, and has this incredible "can-do" attitude with every crazy request. We've had such a good experience that we are now investing in Sutisoft for our Accounts Payable and Employee Expense solutions! Pros I am a Director of People and Culture (HR) for a medium-sized non-profit organization. I launched Suti-HR as a cost-effective solution for effective time tracking in my previous organization, and quickly found it did so much more than that for us. When I changed companies, and realized we needed to implement a new HRIS as the current one didn't meet our needs, there was no question I wanted to work with SUTI-HR again! There is so much to like about this system! It is user-friendly and it supports all of the core functions of a comprehensive HR system at a fraction of the cost. I think the real differentiator with Suti, though, is the SERVICE. They are committed to understanding the needs of the client, and will build the system around your business needs, rather than forcing you to change your business to adapt to a system. It is a highly reliable, secure, cloud-based solution with a vendor who will work hard to support your business. I am happy to be a client of Suti for the second time around! Cons I am struggling to come up with a "con". I think maybe the fact that the system is SO flexible, it can be a lot to learn for the administrator. However, they've provided training videos that teach you what you need to know, and will always take a call to support you when you need it. Again, I liked the system enough after using it for almost 6 years in my previous organization that it was the system of choice in my new agency. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing SutiHR Bamboo and Suti were very comparable to us as an "off-the-shelf" solution (Suti was less expensive). I asked for some very specific customization (i.e. an ability to run multiple pay periods in the same business unit and an ability to have one employee work in two positions with different managers and payrates. Bamboo said it was not possible, Suti said "we could figure it out".... and then they did. Bamboo is an excellent product with a great reputation. They promoted "free customization" but it was really personalization within the existing functionality of the system. Suti has promised - and delivered - a solution that was truly built around our needs (and for me, it is the second time they've done it!) Also, in a truly remarkable market differentiator, they have not charged me any additional cost for the significant customizations I have requested through implementation, or the training videos they've created specific to our unique environment. I have chosen them twice now, and - based on my experience - I would do it again! Review Source Jessica C. Operations Manager Used the software for: Less than 6 months ### "Suti software has been an excellent addition to our company. " March 8, 2018 4.0 Pros I like that this software isn't just HR. It also has Time Management and Expense tracking all in one. There have been some functionalities that we want the software to do, but it didn't have. The team has done an excellent job of creating the functionalities for us to have the software perform how we want it to. In the Mobile App, our employees can clock in and out, request time off, manager's can approve their departments time off requests, I can see my PTO balance. Having this mobile app has allowed us to eliminate our physical time clock that we previously used. The app is very easy to use. Overall, this is an excellent HR software. We reviewed 6 different software packages and this is the one we chose. We are not disappointed! The support is fantastic. Cons Learning how to manage some of the functionalities has been a challenge. However, our support team has been wonderful. I just need to send an email asking how to do something and I get a response back within a short amount of time. The Mobile App is great to use. There are some functions that we would like to have available in the Mobile App that currently are not available. Review Source JJ Jodie J. HR Assistant Glass, Ceramics & Concrete Used the software for: 1-2 years ### "Is it Worth It?" December 12, 2019 3.0 Time and Attendance , and Performance Review, in one system Pros SutiHR has almost all the HR features that we are looking for. Applicant Tracking, Time and Attendance, Performance Reviews, etc. Price-wise, it is affordable compared to other HRIS. It also tries to improve their system as much as possible like adding "partial time off" ability to Time Off Request. Cons However, it is not user friendly per the feedback from our staff. And we have requested to add one more tab in the benefits section but it wasn't still there, even after a year of waiting. When issues occur, the customer support takes time to reply and resolve it. Sometimes, after their update, the system gets messed up that was hard to figure out. Review Source Lesley A. Detox Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "It’s okay" January 30, 2019 4.0 Pros I like the layout and it’s pretty simple as far as figuring out how it works. Cons What I liked least was the issues I’ve had with my schedule being correct. A lot of times it would glitch when it came to my punch in and out times and more often than not, at the end of the week my hours were incorrect. Review Source VR Verified Reviewer Program Director Individual & Family Services Used the software for: 1-2 years ### "SutiHR " January 30, 2019 2.0 Pros It is easy to clock in/out and see who on staff is not working or available that day. Cons It’s complicated especially for our accountants. When it comes to holiday pay it’s almost impossible Review Source VR Verified Reviewer HARM REDUCTION Individual & Family Services Used the software for: 1-2 years ### "Good software" January 30, 2019 5.0 Pros its ease of use its comfortable to navigate around Cons nothing at all works great for what i do on it Review Source Denise G. Director of Administration Computer & Network Security Used the software for: 6-12 months ### "Suti HR" December 21, 2018 4.0 Less emails back and forth to send manual onboarding and benefits, better tracking for PTO requests Pros Removing the manual process of onboarding and benefits. Cons A little confusing to setup and navigate to meet our needs Review Source SD Shalonda D. RCM Team Health, Wellness and Fitness Used the software for: 2+ years ### "Suti" October 3, 2019 5.0 It was very great while i used it and never had any issues with it. Pros It's user friendly able to find what you need Cons There was nothing i didn't like about the software. Reason for choosing SutiHR Management decision Review Source Sharon G. Director, HR Chemicals Used the software for: Less than 6 months ### "Great investment! " December 19, 2018 5.0 Pros I love that we now have an all in one platform for every HR need - and if you do not have a need for a certain module, you don't have to purchase it! We have launched each module separately. and that has worked well for our team. Cons The software admin functions are not very intuitive and a little clunky. That said, the support team is phenomenal! They are very attentive and knowledgeable and respond to our needs very quickly. Review Source TA Tiffany A. Director of Case Management Non-Profit Organization Management Used the software for: 1-2 years ### "SutiHR Works" October 4, 2019 5.0 I am able to write down my times when and go back to Suti when I am too busy or I forget to clock in and out. There are friendly reminders to review time sheets and evaluations that I might over look. Suti helps to keep me organized. Pros SutiHR is dependable and easy to navigate. Cons The only problem I had was in the beginning and that was saving my password. Review Source JB JESSICA B. CUSTOMER SERVICE REP. Pharmaceuticals Used the software for: 1-2 years ### "SutiHR Review" December 13, 2019 5.0 Pros What I like most about this software, is that it is user friendly and easy to navigate. Cons What I like least about this software is that you have to go under personal info change request to make a time-sheet adjust. Why not just have a tab that says time-sheet adjust. Review Source LI LISSET I. Supervisor of Housing Case Management Non-Profit Organization Management Used the software for: 1-2 years ### "Suti is excellent" October 10, 2019 5.0 I have been able to manage my staff and my own work better with Suti. Suti is an excellent software. Pros I like that it keeps track of worked hours, leave time, and when performance evaluations are due. Cons I do not dislike anything. Suti is a very useful software. Review Source LJ Laura J. Family Services Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Great" January 30, 2019 5.0 Pros Time off is easy to schedule and keep track of. Team time off calendar is helpful as well when scheduling for time off. Cons Session expired notice every single time I try to sign on even though I sign out every time is very annoying and unnecessary. Review Source BH Brian H. Phase 1 Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Great product for mid level companies " January 30, 2019 4.0 Suti helps eliminate payroll padding, or forging. this program holds its users accountable. Pros The ease of access, from both desktops and phones. The ap is very easy to use. Cons Had quite a few bugs. however, they were corrected. Review Source Mandi H. Human Resources Non-Profit Organization Management Used the software for: Less than 6 months ### "SutiHR" September 13, 2018 4.0 So far so good, been very happy with everyone we've worked with. Pros Lots of wonderful options and functionality. Cons Pretty intense learning curve. Would like some additional functionality that some of HR software competitors offer like an intranet type messaging board for posting flyers, announcements (images and such, not just text) Review Source RK Rebecca K. Customer Service Lead Pharmaceuticals Used the software for: 1-2 years ### "Suti review" December 13, 2019 5.0 Pros It keeps track of everyone's birthdays making it easier to wish everyone a Happy Birthday. Cons It doesn't let you edit the time off. Like you have to cancel and go back and and start all over. Review Source RH Robert H. Intake Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Great Software" January 30, 2019 5.0 Pros The Ease of use. Being able to clock in and out on my phone along with requesting days. Cons The only con I can think of is the fact that you have to be set a certain times to clock in and out. Review Source JL Jason L. HR Director Construction Used the software for: 1-2 years ### "Working Great!" June 23, 2020 4.0 Pros Ability to be customized to suit specific business practices. Cons Can run a little slow from time to time. Review Source CF Corina F. Phase II Coordinator Education Management Used the software for: 1-2 years ### "Easy" January 30, 2019 4.0 I could easily check on my timesheet and it has a mobile app which is nice. Pros It is very easy to navigate and understand. Cons There are more options than necessary I think Review Source LS Lisa S. Prevention Coordinator Mental Health Care Used the software for: 6-12 months ### "SUTI Review by a clinician." October 10, 2019 5.0 makes life easier, concrete method of documenting hours worked, as well as vacation days used and accrued. Pros Easily navigated, makes it possible to track hours worked, vacation and sick days. Cons No issues with using this software. Sometimes the date needs to be refreshed more than once when entering time in and times out. Review Source CR Christopher R. Peer Recovery Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Recovery Point WV" February 11, 2019 4.0 I was very pleased with the performance of the website and the app. Suti met all of the needs of our companies different payroll needs. I highly recommend Suti to anyone considering it for their company! Pros Simplicity of the app made all of our time stamp and payroll needs very easy! Cons If there was one thing I had to select it would be the multilevel approvals. Review Source FG Francisca G. CES Non-Profit Organization Management Used the software for: 1-2 years ### "great" February 27, 2019 3.0 Pros It lets me clock in from my phone which is very nice Cons it freezes sometimes and will time out ok. Review Source AM Alisha M. Community leader Non-Profit Organization Management Used the software for: 1-2 years ### "Review" January 30, 2019 5.0 Getting paid and seeing my time off balances and performance Pros It was fast easy and convenient. Have not experienced any glitches Cons I can’t find any. I have not had any bad experiences with the Suti Hr program and I have been using it for a year and a half. Review Source MA Michael A. Lead Youth Therapist Non-Profit Organization Management Used the software for: 6-12 months ### "User friendly" October 3, 2019 5.0 Pros This software is very easy to use and is great for management to keep track of employees time sheets and time off. Cons Sometimes when we don't have answers, we have to wait for our HR director to contact. 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