--- title: "Mediclinic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mediclinic Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/136188/Mediclinic/" page_type: "product" language: "en" --- # Mediclinic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mediclinic ## What is Mediclinic? Pt and Provider App, Online bookings with or without website, CHAT, TELEHEALTH, Secure Message, - & more features than any other software at REALISTIC prices and no hidden fees or charges A total integrated solution with online shop, card payments systems, Tyro, Bluesnap, & Various wallets all done secure with data Sovereignty in your location. Every report you need, statistics, marketing and more in one platform. If we do not have it WE ADD IT IN FREE for you. No data import fees saving you ## What is Mediclinic used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$25 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mediclinic?[Manage this product listing](https://www.g2.com/products/mediclinic-mediclinic/claim_requests/new?auto=true) ## Mediclinic Overview Updated September 2026 AI summary Mediclinic equips organizations of all sizes with medical practice management tools covering appointment scheduling, patient records, billing, e-prescribing, and claims handling. It includes features for both patient and physician scheduling, secure data storage, and third-party SMS integration. Mediclinic is available on cloud and a wide range of devices, supporting flexible deployment and daily operations management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mediclinic 4.6 (5) VS. [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting Price A$25 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.1 (652) Value For Money 4.8 (5) Value For Money 3.7 (592) Customer Service 5.0 (5) Customer Service 4.0 (619) ## Mediclinic alternatives [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Practice Better](https://www.capterra.com/p/159263/Better/) [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159263/Better/) [View all alternatives](https://www.capterra.com/p/136188/Mediclinic/alternatives/) ## FAQs about Mediclinic Overview ### What company size and specific industries is Mediclinic built for? Mediclinic is designed for small businesses in allied health, including podiatry, chiropody, physiotherapy, and other allied health practices that need an appointment and billing system. It suits clinics using tablets, mobile devices, iPads, and desktop computers, with a cloud-based setup for everyday practice management. Features and Usability ### What are the key features of Mediclinic? Mediclinic offers appointment scheduling, automated scheduling, calendar management, and physician scheduling for coordinating visits. It also includes EMR/EHR, patient records management, e-prescribing, billing and invoicing, claims management, and payment reconciliation. Additional features include patient portal, client portal, customizable forms, reporting and analytics, secure data storage, and third-party integrations. Integrations ### Which third-party tools and platforms does Mediclinic integrate with? Mediclinic integrates with SMS South Africa SMS Marketing Software for messaging-related workflows. The catalog data provided here names this SMS platform as the confirmed third-party integration, so no broader integration count is stated. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Mediclinic offer? Mediclinic provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of key features and processes. Getting Started and Support ### What customer support options does Mediclinic offer? Mediclinic provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available on support experience, so customer impressions about response times, helpfulness, or common frustrations cannot be stated here. ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra data shows that buyers of medical practice management software rank the following features as their top priorities: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) Mediclinic supports all three of the features reviewers consider most important: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help businesses coordinate daily operations, manage scheduling more efficiently, and maintain accurate patient information, allowing teams to deliver organized care and keep administrative work on track. Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies EMR/EHR 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records Medical Billing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Engagement 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Mediclinic 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.8 (5) Free Trial Free Version Basic A$25.00 Other,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BR Ben Ramokoka M. Manager Health, Wellness and Fitness ### "Mediclinic " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2022 Excellent. We cannot ask for more Pros Real time claims. Real time payments. Add on compatibility Cons South Africa has loadshedding episodes where electricity gets switched off Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel needs a computer literate personnel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2022 Thank you Ben we are pleased you like our product and now iun the next 2 weeks we have a new QR code booking and product sales system linking to your site and services with direct links for you to sell online or take bookings with a simple QR code scan and its free. Doctors can also register for free and have more patients Scan to Book and we make it easy safe and always secure. BK Brigid K. Sole Practitioner Medical Practice ### "mediclinic review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2019 Mediclinic is the most cost effective, efficient option for practice management software for my multi-location practice. Pros Web based. customer service is excellent Cons Runs differently on mac compared to pc - users have to learn specifics on both systems if moving between systems. Newer version of booking sheet - difficult to identify 15 minute time slots when booking patients. Can't see enough clinic lists on one screen. when booking in different locations - need to use the BOOK function - but it's difficult to see across enough clinics. Reasons for choosing Mediclinic cost, functinality Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 30, 2019 Hi Brigid and thank you for the review. Many features and requests make it hard to make a perfect system for everyone. The 15 mins slots were removed by requests from users to make the new bookings sheet slimmer and more fast. that is why we provide 3 different booking sheets views. And Mac has a different operating system so yes it will be different and people like the MAC view as I know you do from your comments on the phone. And thank you we do pride ourselves on support to take feedback like this and help you NR Navneeth R. Business owner Health, Wellness and Fitness ### "great company, can customise based on your requirements, more importantly they listen and assist" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2019 they have been able to offer great customisation to minimal staff time and tried to build as many features as possible in it. Pros cloud based and secure, friendly support staff Cons Being cloud based, it is internet dependent and can be slow sometimes if internet is down at my location Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 30, 2019 Thank you Nav you have been wonderful helping us with your suggestions and we hope to keep them coming. I hope you are getting your patients to book via the App we designed in conjunction with your help. BG Bec G. Practice Manager Health, Wellness and Fitness ### "Customer Service is Outstanding" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2019 Mediclinic best feature without a doubt has been their ability and willingness to listen and change the software to meet our individual needs. Their prompt replies and call to action by far outweigh most in the Industry. Online Medicare \\ DVA is a great feature and we couldn't live without this. Having automatic payments, make the job so much easier, also having the ability to see rejected Invoices and the codes associated to the Invoice, really helps. Templates are user friendly and we have modified these to suit our own needs too. We have been able to apply multiple logo's as we have different clinic's all setup under the one sign in, which has also been so much easier. The difficulties of any software is that it's not a one size fits all approach, so there are definitely some limitations but if you have a plan, know what you need, then you can only ask and see. We do this constantly and we have seen this software improve over the years and like any great company should expect, there is always room to improve and as we grow, so does our software needs, I think we are definitely getting some great results, but there is always room for more requests :D Pros I like the fact that you can tailor most things to your needs, it is fairly user friendly as software products go, the diary setup is fairly clean looking and gives you a quick snapshot of what you need to know about your day or the next patient Cons You can't have multiple Insurance cards for different injuries for the same patient at the same time, which happens more often than you would think. Also Billings - You can't add multiple Invoices to create a monthly Invoice \\ apply\\ pay a remittance for a large amount to several invoices at once for the same account. or see directly which account has been emailed without opening the individual Invoice. Alternatives considered [Nookal](https://www.capterra.com/p/190479/Nookal/) Reasons for choosing Mediclinic Primarily Price at the time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 22, 2019 Hi Bec and thank you. We are adding multiple insurers and it will be in By the end of September 2019. We have already added paying off multiple invoices with a single payment and this happened due to another user request about the same time you posted this review. We will notify you how to do this or as usualy our support is available 18 hours a day 6 days a week :) RT Ryan T. Director | Principal Physiotherapist Health, Wellness and Fitness ### "One of the leading software programs on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 11, 2019 Pros Functionality and customer support. The ever growing and adapting features of mediclinic, companied with great customer support help making this a preferred choice for any serious clinic or practitioner group. Cons Waiting list feature and notification settings of patient arrival. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 12, 2019 Thank you Ryan as this is greatly appreciated and your confidence in our software is appreciated. You stated the wait list and patient arrival is not working? We will have the programmers on to that as we have 2 booking sheet views.. The Precious version has this working but as we are making a new Diary booking sheet, some of the functions are still being added in which will be done within a few weeks. As these are not mission critical we are happy you reviewed us. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.