Who Uses This Software?

Web based medical billing software for Canadian health professionals in British Columbia, Alberta and Ontario


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $13.00/month
  • Pricing Details
    Flexible pricing to fit your practice.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Clinicaid.ca
  • www.clinicaid.ca
  • Founded 2012
  • Canada

About Clinicaid

Fully web-based medical billing software for Canadian health practitioners. Designed to automatically communicate with MSP, OHIP, and AHCIP in Canada. Clinicaid is fast, and accessible from anywhere with an internet connection. Our industry leading software helps reduce the time and cost of billing in Canada by being exceedingly user-friendly as well as cutting down costly remittance errors by guiding our users through each stage of the billing process.


Clinicaid Features

  • Billing Estimates
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Patient Eligibility Checks
  • Patient Payment History
  • Payment Processing
  • Practice Management
  • Remittance Advice
  • Statements & Collections

Clinicaid Reviews Recently Reviewed!

I am really enjoying ClinicAid. It is very easy to use and has made scheduling and billing a breeze

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ClinicAid has been so easy to use. Referrals have been simple to process with preloaded lists of physicians and billing numbers. Patient scheduling and appointment tracking make the clinic day run smoothly. Billing is quick and accurate with great tools to monitor progress and makes resubmissions when requested. A great product that I highly recommend.

Very happy with Clinicaid

Oct 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Having used a different billing program for ten years I was nervous about switching but found clinicaid very easy to learn, excellent customer service, and significantly better priced than other program I used. Very pleased with clinicaid.

Vendor Response

by Clinicaid.ca on October 11, 2016

Thanks for the great review Rona! Moving to a new program can always be a daunting task, I'm glad that we were able to make it as easy as possible for you!

fantastic customer service, do not like dealing with the submission errors

Mar 29, 2016
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service I receive through ClinicAid is fantastic. The software itself is very frustrating, my co-worker and myself find it hard to locate the errors for submissions. Figuring out why some submissions are not fully paid, or paid at all is a maze. Nothing seems clear when trying to locate errors, it would be very helpful if the explanations had more detail or told you what was wrong and the reason. Once the errors are located the software does make it easy to edit and resubmit.

Vendor Response

by Clinicaid.ca on March 28, 2017

Thanks for the review, Amber! Unfortunately, the errors all come directly from Alberta Health, so our software is just providing their response on your invoices. You are able to view all error codes on your manage invoices page, and editing and viewing each invoice shows the full text description as received from Alberta Health. I agree sometimes their responses can be cryptic, which is why a billing agent skilled in rejection handling is key when dealing with provincial billing.