Aym Technologies

OnTarget

4 / 5 6 reviews

Who Uses This Software?

OnTarget was specifically designed to meet the needs of Human Services providers. By integrating clinical and financial workflows we enable dramatic gains in efficiency and service quality.


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Aym Technologies
  • www.ontargetconnect.com
  • Founded 2000
  • United States

About OnTarget

What is the value of having a partner that gets you? Working with a company that understands your industry - and likely understands your unique niche inside that industry - can make all the difference. Were not just a bunch of techie programmers who make software. Were clinicians, medical billers, CPAs, and former CEOs of companies who do just what you do every day. All of which adds up to enormous value for our customers. OnTarget is a complete solution for the IDD services community.


OnTarget Features

  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management

OnTarget Reviews

Fair but could use constructive criticism

Jul 30, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Under ~ Processing ~"Enter Actual Time Grid" ~Caregiver: I would like to be able to have a drop down box where I could enter the initial until the caregiver's name appears instead of having to go thru several steps (clicking the ...tab, typing the name, waiting for the name to appear and then clicking the name -that's tedious)

Additionally, once selecting the caregiver as mentioned above then clicking ~"Add" : I would prefer the order be changed so the client be selected (as the program used to be setup *also using a drop box & entering the initial of client) > then the service and finally the start date. It would be excellent if the start end time could be in Military Time as I believe it would be more accurate and less tedious as you wouldn't have to elect am/pm

Under ~Setup ~ Service Authorizations: once a client has been selected and you click on a service to "clone" when you enter the info under the "Service" tab the Total Max Units -when you enter the newly authorized units and "save" the old units appear not the ones you saved as newly authorized.

Thank You, otherwise all else works fine

Great Company!

Jul 30, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: On Target is a great company for those in the behavioral health field. It is the only product that I've come across that allows you to have access to every part of your business in one place (billing, notes, payroll, accounts payables, etc.). Their billing specialists are superb and the customer service/technical support staff is very helpful and responds in a timely manner.

I am the Director of the agency so most of my comments reflect the feedback I have heard from staff.

Jul 29, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
The product is user friendly and offers many options that support quality programming. Technical support is generally very timely.

Cons:
Some odd ball issues have occurred with billing. Tech Support has worked to get these issues corrected but it has impacted cash flow.

The system is not user friendly for non group home programs in NC and SC. The clinical side is extr

Jul 28, 2015
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: The system needs major upgradesnon the clinical side. It cannot accommodate non group home documents. Changes or adaptations are extremely slow. Customer service is slow and not very helpful. The product is underdeveloped for what it is being marketed for

OnTarget is a very user friendly package that provides excellent support and ease of use.

Jul 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have found that OnTarget has a very comprehensive package that is easily customizable and easy to use. The support has been incredible with staff who are not only quick to respond (within 3 hours or less) but also friendly and eager to assist with even the smallest of questions. Their clinical knowledge and understanding as well as their ability to help manage the financial side of the service has been an invaluable resource. It has been wonderful having the OnTarget team supporting us and allows our small agency to provide services on a larger scale and with a more professional service than we would be able to do on our own. Thank you OnTarget!

Full Circle Business Software

Jul 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Ontarget software is very user friendly and the customer service is great. The clinical aspect of the software has many features for different clinical specialties which makes the software versatile. OnTarget not only provides the clinical aspect but also the functionality of financial services such as payroll, submission of required tax forms, and accounts payable and receivable. The software also serves in the capacity of human resources with managing trainings, keep track of vacation/sick leave to name a few. I have seen OnTarget evolve over the years and I am pleasantly happy with their software and service.