# OnTarget Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OnTarget Software - reviews, pricing plans, popular comparisons to other Human Services products and more. Source: https://www.capterra.com/p/136254/OnTarget --- # OnTarget Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OnTarget ## What is OnTarget? What is the value of having a partner that gets you? Working with a company that understands your industry - and understands your unique niche inside that industry - can make all the difference. We're not just a bunch of techie programmers who make software. We are clinicians, medical billers and CPAs who do just what you do every day. All of which adds up to enormous value for our customers. OnTarget is a complete solution for the I/DD and Mental Health service providers. ## What is OnTarget used for? [Human Services](https://www.capterra.com/human-services-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnTarget?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ontargetconnect.com&name=OnTarget) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnTarget 4.3 (17) VS. [4.4 (35)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting Price $500 Per User, Per Month Starting Price $350 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (17) Ease Of Use 4.2 (35) Value For Money 4.1 (8) Value For Money 3.9 (30) Customer Service 4.3 (15) Customer Service 4.2 (30) ## OnTarget alternatives [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (85)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (20)](https://www.capterra.com/p/55008/FAMCare-Human-Services/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136254/OnTarget/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Certification & Licensing Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Document Management Store, manage, and track all electronic documents in a centralized location Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Scheduling Plan availability and assign specific time slots for tasks and resources Time Tracking Measure and track time including hours worked and paid time off (PTO) OnTarget 7 features Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Store, manage, and track all electronic documents in a centralized location Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Features 4.1 (11) 4.1 Based on 11 reviews ## Pricing Value for money 4.1 (8) Free Trial Basic $500.00 Per User,Per Month Value for money 4.1 (8) 4.1 Based on 8 reviews ## Support, customer service and training options Customer Service 4.3 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (15) 4.3 Based on 15 reviews ## User reviews Overall rating 4.3 Based on 17 reviews Filter by rating 5(7) 4(9) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent MA martha a. Buiness/HR Director Mental Health Care ### "Excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2020 Our experience has been outstanding. We purchased OnTarget when we opened in 2013, and have always had a good experience. We've also had a number of personnel changes with the Administrator position, and OnTarget has worked with us to make the transitions seamless. The customer service aspect is great - response is always quick and the people we deal with are friendly and very helpful. Pros OnTarget is very user friendly and efficient Cons There are one or two changes that would make the software perfect. I did not note them when it occurred to me, but will do so for next survey. Reasons for choosing OnTarget Cost, efficiency and ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2020 We have loved working with your organization over the years! It's always great to hear from customers like you that you find great value in our product and services. We look forward to continued long-lasting partnership! PO Pamela O. Teacher Education Management ### "OnTarget Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 4, 2020 Outstanding Pros Being able to punch in everything . And keeping track of the hours worked and daily notes and docomention. Cons Nothing , everything was set up and easy to work with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Diane S. Retired/parent/caregiver Health, Wellness and Fitness ### "Excellent communication device" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 4, 2020 Communication with my sons program has been hard at best, Remind allows them to communicate with consumers and avoids unforeseen difficulties Pros I am the parent/caregiver for an adult disabled son and this is my go to when weather conditions or any social/environmental situation comes up, rather then overwhelming program personnel with questions. Also, I can receive reminders of events and monthly calendars. Cons Initially, it was a bit of a problem to connect and I’m not certain there is a Windows app to use on my desktop computer; there are some clunky features. It might be part of the main program setup features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM David M. President Mental Health Care ### "OnTarget - Very good system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2020 It is difficult to identify a specific business objective that we are utilizing OnTarget for. We are using OnTarget as our EHR system, which is the heart of our business, not just a specific thing or two. Pros OnTarget is dependable, only one significant outage in the approx. 10 years we have used it. OnTarget is accurate, it does what it is supposed to do, when it is supposed to do it. Support is great, very responsive and capable, second to none. Management is accessible and very reasonable, they listen to their customers. Development is responsive to enhancement requests. Reporting has came a long way in the past few years. The Aymira staff stay on top of changes at both the state & federal levels and keep OnTarget out in front of the changes - good example is the HIE connectivity. Cons Reporting - even though it has came a long way over the past few years, it really needs to go about that much further. OnTarget is a little pricey. Reasons for choosing OnTarget Again, that was about 10 years ago and I don't remember the details. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2020 We appreciate hearing how you are finding great value from integrating OnTarget into your organization! Thank you for sharing with us! TM Tammy M. Business Manager Non-Profit Organization Management ### "OnTarget Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 24, 2020 Pros I like the convenience and the time it saves. Cons I would like to see the reports more defined. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EF Elizabeth F. IDD Services Assistant Non-Profit Organization Management ### "Review of OnTarget" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 24, 2020 Pros The ease of use of the system is nice, as well as the layout of information within the system. Cons Documents having to be uploaded as PDF files to view them within OnTarget Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lauren H. Scheduler Consumer Services ### "User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 24, 2020 Data entry and billing processes are relatively smooth. I like that I have the ability to run various reports for all aspects of my job. Overall, my experience with OnTarget software has been beneficial to my responsibilities. Pros I most enjoy that OnTarget is easy for most everyone in my office to use. I can "show and tell" what I'm working on by the simple click of a button and most of the time, other users have an easier time learning new systems and processes. Cons I least enjoy that there are a lot of slower running times with this software. Sometimes, it will completely lock up or freeze up in the middle of data entry requiring restart. I also have some issues with the functionality of what we do here as an organization, and those items being brought to a member of Aym, only to be told that they will not and cannot assist me with implementing specific reports or other necessary tools that our office needs to have access to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2020 Thank you for your review and we are glad that you find the system to be a beneficial tool for completing your work responsibilities. Please be sure to contact our support department if you experience performance issues so that we can assist in determining the source of that behavior. We are committed to optimum performance! A custom report writer tool that we intend to incorporate will help meet the wide range of custom report needs of our customer base. Stay tuned! LP Leonard P. Controller Non-Profit Organization Management ### "Union Diversified Industries" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 24, 2020 Pros The ease of use and navigating within the Modules is very simple and user friendly. Cons The financial report are not built into the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2020 Thanks for the review, Leonard! Glad that you find the integrated modules simple and user-friendly. We are working to publish the formatted financial reports into the system so that you have even easier means to General Ledger reporting. Thanks for your patience and continued business! JB Jackie B. CBS Administrative Support Individual & Family Services ### "The Next Level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 We are now able to do billing in 2 minutes rather than 8 hours. Any errors in billing are taken care of automatically and do not have to be manually tracked. All employee files are at our fingertips. No more getting up to check a filing cabinet for hire dates. All of our client information is at our fingertips as well. Information is easily gathered. Reports for accounting are but a click away. The filters section allows you to get exactly the information you may need. And the peace of mind that comes with knowing that you are meeting federal guidelines, that accounting practices are true and accurate, and that time saved is better spent serving our individuals is priceless. Pros I like the fact that I do not have to worry about compliance with this software. Everything we need for a review is at our fingertips, and we do not have to think about if it is meeting Medicaid standard as all the information is set up by the software to input and record exactly what is needed. Reports are easily managed so as to ensure accurate and up to date information quickly and on demand. There is no "trying to keep up with/find everything". It is all right there. Cons I would love to be able to use the webforms offered with this software with ease. It is also very time consuming. However, the videos and tutorials are great and walk you through each step. Having a form that is easily created, saved, signed, and printable would be fantastic. I look forward to OnTarget developing and enhancing this feature. Reasons for choosing OnTarget OnTarget was by far the better choice for us. The software was already in place to take care of what we were looking for. The alternative product was not developed enough to meet our agency's needs. We found ourselves at the "next level" fairly quickly and needed a company that could help us transition with ease. The training and support received from OnTarget are absolutely phenomenal! We were able to say this is what our paperwork looks like and what our staff is used to and choosing OnTarget allowed us to keep it that way. We only had to train employees on how to use the system. And the system is so easy to use. We have an 80+ year old employee who thought she would no longer be able to work for us because we were going electronic, but she had no trouble learning and "loves it and wouldn't trade it for the world". Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2020 We are so glad to hear you are getting so much value out of OnTarget, Jackie! Taking the 'compliance headache' out of the picture is definitely a game changer and we hope you have extra time in your day now to provide care and grow your services. We are currently working hard to improve the Webform functionality. Our goal is to be able to deliver something that checks your boxes of creating, saving, signing and printing forms in an easy and efficient manner. Stay tuned! We appreciate your business! GM Greg M. Systems Administrator Mental Health Care ### "Good Software, Great Team" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 21, 2020 Billing, payroll, time records, notes, certifications, employee and client information. I like OTC much better than 5.0. the Aymira team is dedicated and ready to jump to your side for any problem. \[SENSITIVE CONTENT HIDDEN\] have been great as well as the rest of the support team. Pros Its pretty feature rich, more or less user friendly, and minimal bugs/downtime. Some things make me scratch my head, such as the web host's SSL certificate expiring, when it should be on auto-renew, when hosting such a critical service such as this, but any time there's an outage, the team is always on it. Cons Predictable slow load times around billing days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2020 Thanks for the fair review, Greg. We are glad to hear that you find the platform feature rich and user-friendly. Switching our back end solution to host our site as securely as possible, we did experience a small hiccup in the transition to the advanced environment. We were thankfully able to recover quickly, as we know how critical up time is. We would love to hear more about any performance issues you may experience, especially on billing days. We have worked hard over the past 12-18 months to make great strides with processing speed. We appreciate your continued business! [View all Reviews](https://www.capterra.com/p/136254/OnTarget/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)