Basic
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Pros
"Excellent communication device"
Overall: Communication with my sons program has been hard at best, Remind allows them to communicate with consumers and avoids unforeseen difficulties
Pros: I am the parent/caregiver for an adult disabled son and this is my go to when weather conditions or any social/environmental situation comes up, rather then overwhelming program personnel with questions. Also, I can receive reminders of events and monthly calendars.
Cons: Initially, it was a bit of a problem to connect and I’m not certain there is a Windows app to use on my desktop computer; there are some clunky features. It might be part of the main program setup features.
"The Next Level"
Overall: We are now able to do billing in 2 minutes rather than 8 hours. Any errors in billing are taken care of automatically and do not have to be manually tracked. All employee files are at our fingertips. No more getting up to check a filing cabinet for hire dates. All of our client information is at our fingertips as well. Information is easily gathered. Reports for accounting are but a click away. The filters section allows you to get exactly the information you may need. And the peace of mind that comes with knowing that you are meeting federal guidelines, that accounting practices are true and accurate, and that time saved is better spent serving our individuals is priceless.
Pros: I like the fact that I do not have to worry about compliance with this software. Everything we need for a review is at our fingertips, and we do not have to think about if it is meeting Medicaid standard as all the information is set up by the software to input and record exactly what is needed. Reports are easily managed so as to ensure accurate and up to date information quickly and on demand. There is no "trying to keep up with/find everything". It is all right there.
Cons: I would love to be able to use the webforms offered with this software with ease. It is also very time consuming. However, the videos and tutorials are great and walk you through each step. Having a form that is easily created, saved, signed, and printable would be fantastic. I look forward to OnTarget developing and enhancing this feature.
Vendor Response