# Page 8 | Influitive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Influitive the right Brand Management solution for you? Explore 247 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136258/AdvocateHub/reviews --- Influitive 4.7 (247) [View alternatives](https://www.capterra.com/p/136258/AdvocateHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Influitive ## Showing most helpful reviews Showing 176-200 of 247 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jenn Steele Used the software for: ### "It completely does what it says it does." April 1, 2014 5.0 We've been using AdvocateHub since January. We use it to build community and gain referrals from both the client and provider side of our marketplace, and we've integrated it with our SaaS platform and with Salesforce. The onboarding experience is time-intensive but completely invaluable; like many products, you only get out of it what you put into it. Overall, I'm thrilled by the onboarding experience and the nearly immediate results we've seen from AdvocateHub. I rarely see any product that lives up to the sales hype, but (if anything) their sales team underestimated both business benefits and the product's ease of use. I have non-techies in my company who are able to flawlessly administer our AdvocateHub - that was quite a pleasant surprise! Pros Easy to setup, world-class customer support and onboarding, it does what it's supposed to do. Cons Some features are still in beta, and my developers get a little frustrated with integration sometimes. Review Source VR Verified Reviewer Marketing Communications Specialist Financial Services Used the software for: 6-12 months ### "Super Fun Engagement Tool" August 8, 2017 5.0 Pros I love the options that you have to engage your clients and customers. The way the app is set up really enables you to attract advocates and keep the coming back to support your company's brand. Cons I wish there was more assistance when applying integrations. I still don't understand them and I feel like they would really improve my experience as an admin for this app as well as for the users. Review Source JG Jeff G. Customer Community Specialist Information Technology and Services Used the software for: Less than 6 months ### "Killer Engagement Tactics" July 27, 2016 5.0 We've been using Crimson Hexagon for a few months now and it's been a really terrific experience. It didn't take long to see a significant uptick in our engagement and connection to our users. Pros The support and coaching team are really terrific to help you get onboarded and feel connected to the platform. They also host their own VIP community which is super helpful in building out new challenges. They're responsive and the platform is alot of fun to use Cons The engagement doesn't work for everyone, you will have people who join the platform but do nothing. Be patient with them and segment your audience by their desires. Review Source CL Christina L. Teacher Used the software for: Less than 6 months ### "Online employee and use as a training tool " April 2, 2018 4.0 Pros I work for a company that uses this as a training tool they post challenges to the app you can complete for points. It's very easy to use and fast - pretty impressive how it works. Cons It seems to send alerts for the same things over and over in the same day. The way I use it this becomes a big issue for me as I don't want to turn off alerts but I want them to once for each new content. Review Source Alana M. Customer Success Associate Internet Used the software for: Less than 6 months ### "null" August 30, 2017 3.0 Review Source Amy-Louise T. Used the software for: Less than 6 months ### "null" November 2, 2017 4.0 Review Source DZ Deena Zenyk Used the software for: ### "Influitive AdvocateHub makes advocate marketing easy" March 25, 2014 5.0 AdvocateHub is perfect for the marketer who wants to extend their reach beyond traditional channels and explore the brave new world of brand advocates. Harnessing the power and potential of people "out there" who love your brand is tricky when using email and spreadsheets to track touch points and advocates events or engagements. AdvocateHub is a super fun game-like environment that not only keeps your advocates coming back to complete "challenges" related to your brand, it gives you - the marketer - a way to actually track and measure ROI with the Hub's excellent reporting tools. Pros \- Fun, game-like environment - Very easy to nav on the back end - Excellent built-in reporting tools - Allows you to scale-up quickly and easily - Drive references, referrals via plug-in to SFDC - Good community around product Cons \- As your program grows, so does the pricetag, but that's standard SaaS! Review Source KL Kaelie L. Community Engagement & Advocacy Specialsit Computer Software Used the software for: Less than 6 months ### "Influitive makes customer advocacy easy" November 2, 2020 4.0 Pros \- Fairly intuitive to learn - Good interactive interface in the hub - Great option for price Cons \- Hard to run reports, a bit clunky - Wish there were more widgets and customization Review Source MB Michael B. Sr. Marketing Manager Used the software for: ### "Referrals, References, and Reviews, and more, oh my!" May 16, 2016 5.0 We launched our advocate program in May 2014 and shortly after selected Influitive AdvocateHub as the program/vendor to operationalize our advocate program. 2 years later we're still very pleased with the selection of Influitive and they've been an incredible partner in our success and created a 'sticky' experience that our clients really enjoy participating in. We've experienced the ROI of our AdvocateHub directly through references, referrals, reviews, beta testing, client engagement and feedback, and much more. I use Influitive AdvocateHub daily now to engage and operationalize our advocate program and many of our customer marketing demand generation initiatives. If you're looking to start your own advocate marketing program or your looking to take customer marketing/demand generation to the next level at your organization, I encourage you to give Influitive a look. If you're like us, you'll be extremely happy you did thanks to the results it helps you achieve! Review Source VR Verified Reviewer Field Marketing Manager Internet Used the software for: I used a free trial ### "Awesome software & a great team to work with!" April 5, 2016 5.0 Using Influitive has been a great experience for me and my colleagues. We were able to get up and running with the help of our on-boarding specialist and the transition into launch was as smooth as it could have gone. We are now almost 2 months into our active Hub and have seen great results from the software and the support team. Pros Fun challenge templates, great guidance Cons A little tough to edit challenges to look how you want Review Source Sarah C. Advocate Marketing Specialist Computer & Network Security Used the software for: 6-12 months ### "null" January 25, 2017 4.0 Review Source VR Verified Reviewer Talent Acquisition Associate Education Management Used the software for: Less than 6 months ### "Great to build brand advocates" May 14, 2018 5.0 Pros This software allows you to send frequent emails to brand ambassadors to keep the brand top of mind. It allows for the creation of fun quizzes and challenges to build a community of users. Cons There isn't much to complain about with Influitive, it always worked well when I was signed into the platform. Review Source VR Verified Reviewer Community Marketing Specialist Computer Software Used the software for: Less than 6 months ### "Does the job, but UI is lacking" October 27, 2017 4.0 Pros Definitely the leader in its category - no better platform for nurturing and mobilizing your advocates Cons My Support Consultant is new, but so am I, and I already feel that I am a more advanced user of the product than she is. The UI is really lacking, and there are a lot of little glitches and slowdowns, at least on the back-end Review Source BP Brett P. Customer Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Influitive is a no-brainer for customer advocacy! " June 30, 2016 5.0 Influitive's platform is an amazing way to mobilize your advocates and grow your community. We launched just over a month ago and already have a solid base of advocates providing feedback on our products and services and participating in our community! Pros The ease of use and amount of customization, allowing you to brand it as your own and create a fun, easy way for customers to interact with you and other like-minded individuals. Cons Some of the "stages" of building a challenge can get confusing, but the support is amazing! I always get a prompt answer and the help I need. Review Source kL kevin L. Senior Marketing Manager, Customer Retention Used the software for: ### "It's time to use a game changing tool for digital marketers" May 27, 2016 5.0 I've been using Influitive now for nearly 3 years and I've seen the product change and grow for the better. Not only has it been extremely impactful in the organizations I've worked for, it's helped us develop stronger relationships with key clients across the board. I particularly like how they're constantly adding new features to their arsenal and make it easier for developing new ideas to drive engagement and impact the bottle line. For example, since using Influitive at NetBase we've seen a 5x increase in the number of positive reviews on sites like G2crowd and TrustRadius, 50% lift in the number of new referrals generated, countless opportunities for new case studies and video testimonials produced and tons more great stuff. Without a doubt, if you are a digital marketer and looking to connect with your customers then you need to stop looking and start implementing Influitive. Enough said. Review Source LP Liz P. Director Customer Advocacy Computer Software Used the software for: 1-2 years ### "HIGHLY recommend this to any marketer especially customer advocacy!" March 30, 2017 5.0 Pros Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy! Great product, team and innovative! Cons No cons! Love this product! I have used it for three years now and think it's hands down the best product on the market! Review Source Clay T. Director of Client Services Food & Beverages Used the software for: Less than 6 months ### "Off to a great start" January 21, 2016 4.0 We've been using Influitive to build out a community for our members. It's been a great start so far! We're still pretty new to it and definitely not using it to its full potential, but we've been able to engage hundreds of members in a way that helps us improve the quality of our product and service while also expanding through the referrals our members have sent us. Review Source K Kayla11 Used the software for: ### "Innovative and simple" November 13, 2014 5.0 I've been working in my advocate hub for 3 months now and it has grown rapidly and steadily. That is due to the work my team does as well as the insight we get from the people at Influitive. I know it is a fairly new idea that not many companies have touched on, but I honestly cannot see why. I think it's going to catch on far and wide as far as B2B and P2P goes. Pros It's a great way for customers to connect with each other as well as the business they support. It's a mutually beneficial relationship. It's also very simple to use and easy to learn. I don't think you need much social media prowess to use a hub. Cons There are some bugs or loop holes that need to be worked out, but the support team does what they can to help you get around it. Review Source NS Nilesh S. Marketing Manager Used the software for: ### "Influitive, the perfect community for B2B" May 12, 2016 5.0 Pros: The Hub integrates seamlessly with Salesforce.com and helps you request references from Salesforce itself. Also referrals can be tracked via the integration and only when the referral converts to a customer, the referral challenge is considered successful. It is a great tool for content marketing efforts. You can get your advocates to write blogs, do video testimonials, and even appear at events via the challenges It is a cool way to reward your best advocates by giving them perks and rewards for their efforts in helping you get new customers or just market your product to their peers The customer support is unbeatable. ask them a question within business hours and they will reply to you in minutes. Cons: None whatsoever, just that sometimes it can be a challenge to justify ROI if your target audience is not engaged enough. Review Source L Latha Used the software for: ### "Excellent Program" June 4, 2015 5.0 We were looking for a fun way to engage our customers and ultimately get them to give us referrals. Influitive is just the program to do this and so much more. We are really happy with the results we are getting and we know it will only continue to improve. Pros This product really allows you to engage with customers on a deeper level. You can also have an instant market research group. Reward your customers for promoting your brand. They have an excellent customer support team. Cons Can take a little while to get ramped up. Review Source MA Melanie A Used the software for: ### "Infuitive rocks advocate marketing" August 12, 2014 5.0 Anyone who's ever dreamed of operating a B2B loyalty program like Airmiles or Skymiles but for B2B will see their dreams come true with this platform. It's an awesome all in one platform that gets your organization to reward your best customers and tap into their collective for product management, customer review, and testimonials. At the same time, it helps build on that loyalty and turn your advocates into super powerful brand champions. This stuff works. Pros Great onboarding team. Eli really rocks this. . Software is really easy to use and intuitive from an admin and user perspective. Cons You have to put time and effort into this. You have to work in persuading your own customers to join this. It's not something you can leave to run on its own. Sorry! Review Source VR Verified Reviewer Marketing Coordinator Computer Software Used the software for: Less than 6 months ### "Great!" August 12, 2016 4.0 It is great! Very easy to use, flexible so content can be easily adapted to different needs. Rewards system and diversity is comprehensive. Easy to track progress and status. Pros Customer support is fantastic and engaging! Cons User interface could be more aesthetic. Review Source JC Jennifer Cooper Used the software for: ### "Influitive is a great concept" July 2, 2014 4.0 I've been using Influitive for about 3 months now and overall love the concept around the solution. We have struggled a bit with our engagement since implementation but that's because we are working on honing the audience we use the tool with. Not really a reflection on Influitive. Overall love the concept and they provide tons of support for their users and community. Pros Phenomenal customer success team - they really hold your hand thru onboarding process Great tool for marketing audience Easy to setup/use Cons Might not be right for highly technical audience Not fully developed at this time so constant product updates based on customer feedback (not a terribly bad thing) salesforce integration needs some work Review Source TPP The Pass Port Used the software for: ### "Advocating the Advocate Hub" April 3, 2015 5.0 This platform allows me to be very creative which, working in a tech startup, can be pretty challenging. Through creative implementation and wording, which doesn't have to be corporate-sounding, my employees are engaged, walls between departments are more transparent and we all feel a bit more recognition. I'm still relatively new to the platform, but the goal is in another quarter or so to roll it out to customers/partners, as well to generate the same level of communication and engagement. Pros The customer support is fantastic- when I have a question or issue the response is very timely. They want to know how to best modify the platform to fit your needs, which I appreciate. Cons I'm waiting on an android-version of their mobile app. Review Source Eric Lassard T. Education Management Used the software for: ### "Amazing " February 6, 2015 5.0 This app is great!! Everyone should use it! Review Source Similar Products Featured