--- title: "PMS Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PMS Cloud Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/136263/PMS-Cloud/" page_type: "product" language: "en" --- # PMS Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PMS Cloud ## What is PMS Cloud? PMS Cloud is a property management system based in the cloud. Automated software that has all you need to sell rooms and manage a hotel online from any place of the world: Online PMS system - manage a hotel from any mobile device; Channel Manager - sell on the Internet; Booking Button - integrated booking module on your website; 2-way synchronization with online-booking systems; reliable data storage; functional & usability; 24/7 support. It was never this easy to manage a hotel ## What is PMS Cloud used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £30 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PMS Cloud?[Manage this product listing](https://www.g2.com/products/pms-cloud/claim_requests/new?auto=true) ## PMS Cloud Overview Updated September 2026 AI summary PMS Cloud offers small businesses tools for managing hospitality properties, covering front desk operations, reservations, housekeeping, guest experience, and marketing automation. With options for online booking, loyalty programs, and support for both single and multi-property setups—including extended stays and vacation rentals—it runs on cloud-based, SaaS, and web platforms for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PMS Cloud 5.0 (1) VS. [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting Price £30 Per User, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (405) Value For Money 0.0 (0) Value For Money 4.6 (363) Customer Service 5.0 (1) Customer Service 4.8 (398) ## PMS Cloud alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136263/PMS-Cloud/alternatives/) ## FAQs about PMS Cloud Overview ### What company size and specific industries is PMS Cloud built for? PMS Cloud is designed for accommodation businesses of any size, from small guest houses and hostels to larger hotels and apartment properties. It is built for the hospitality sector and suits facilities with any number of rooms. Features and Usability ### What are the key features of PMS Cloud? PMS Cloud offers front desk management, reservations management, and online booking for property operations. It also includes housekeeping management, guest experience management, and marketing automation, plus GDS/OTA integration for distribution. Additional features support loyalty programs, multi-property setups, single property use, vacation rentals, and extended stay. Getting Started and Support ### What training and onboarding options does PMS Cloud offer? PMS Cloud provides live online training and webinars to help teams get started. Live online sessions support guided instruction and direct interaction, while webinars offer scheduled group learning and product overviews for users who need a structured introduction to the system. Getting Started and Support ### What customer support options does PMS Cloud offer? PMS Cloud provides 24/7 live rep support for users who need assistance at any time. The catalog lists this as the available support channel, but no reviewer feedback is available to describe response speed, helpfulness, or common support issues. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) PMS Cloud supports **Reservations Management** and **Online Booking**, so properties can manage guest stays efficiently and accept bookings through digital channels. However, it does not include **Calendar Management**. Instead, it offers **Front Desk Management** (**46%**) and **GDS/OTA Integration** (**50%**), which help staff handle daily guest operations and connect inventory across third-party booking networks, providing teams with better control over reservations and day-to-day property workflows. Extended Stay Long term accommodation for guests For Vacation Rentals Designed for vacation rentals Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Guest Experience Management Capture guest experience at a granular level and utilize data to deliver tailored services Housekeeping Management Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff PMS Cloud 12 features ### All Features - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Single Property: One location --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £30.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LV Levon V. Director ### "PMS CLoud solved our problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 24, 2015 Our hotel has switched software to the PMS Cloud. Work of booking service became significantly easier. Bookings obtained through various channels automatically fall to checkerboard with all data of a guest. We especially appreciated synchronization facilitates of online bookings coming through various channels that eliminates the need for limiting the number of vacant rooms Now we do not have to worry about the overbooking - the program solves that question. All rooms are available for booking for all partners. Moreover, PMS Cloud automatically generates invoices for advance payment that used to take a lot of time. Financial reporting is fully automated, which excludes the possibility of abuse by staff. Program as a whole is devoid of unnecessary features and intuitive. Our employees are very satisfied because the great share of work the program does. I would like to note a clear and coordinated work of the staff to ensure efficient operation. Special thanks to our regional (GC Bukovel) Coordinator Mary for help in the development of the program and the instantaneous resolution of our problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.