# Nuvi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Nuvi Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more. Source: https://www.capterra.com/p/136276/Nuvi --- # Nuvi Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Nuvi ## What is Nuvi? Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences. ## What is Nuvi used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) Top alternative Featured Overall rating Based on 59 user reviews Reviews sentiment Positive 88% Neutral 3% Negative 8% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nuvi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nuvi.com&name=Nuvi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nuvi 4.3 (59) VS. [4.6 (5,944)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (54) Ease Of Use 4.5 (5,895) Value For Money 4.1 (51) Value For Money 4.3 (4,523) Customer Service 4.4 (50) Customer Service 4.4 (4,320) ## Nuvi alternatives [4.2 (243)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131274/Sprinklr-Platform/) [Meltwater](https://www.capterra.com/p/123153/Meltwater/) [4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123153/Meltwater/) Highest Rated [Mention](https://www.capterra.com/p/149705/Mention/) [4.7 (288)](https://www.capterra.com/p/149705/Mention/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149705/Mention/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automated Publishing Establish rules for automatic propagation of social media posts across one or more channels Benchmarking Compare key metrics for the business against prominent players in the industry Brand Tracking Monitor social media posts or web that mention a particular brand Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Nuvi 22 features An @mention is a way to tag or notify a specific person about a message/post Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Establish rules for automatic propagation of social media posts across one or more channels Compare key metrics for the business against prominent players in the industry Monitor social media posts or web that mention a particular brand Provides a channel for team members to share media files, communicate, and work together Evaluating strengths and weaknesses of companies with the same target audience Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Assembly of graphs and charts for visualizing and tracking statistics/metrics Find & retrieve relevant data or documents Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and post content across multiple social media accounts and platforms simultaneously Schedules specific times for content to appear on social media platforms, blogs, websites etc. View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Monitor social media sites for specific keywords Track activity on sites such as Facebook, Twitter, Instagram, etc. Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. Features 3.7 (15) 3.7 Based on 15 reviews ## Pricing Value for money 4.1 (51) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.1 (51) 4.1 Based on 51 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Bitly](https://www.capterra.com/p/172575/Bitly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (50) 4.4 Based on 50 reviews ## User reviews Overall rating 4.3 Based on 59 reviews Filter by rating 5(34) 4(18) 3(2) 2(1) 1(4) Mentioned topic Sorted by most recent Cristina M. Chief Marketing Officer Retail ### "Nuvi analyzes the sentiment of your customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 28, 2023 It is a practical solution for not using multiple platforms, it is an all-in-one, in addition to managing actions on social networks, it analyzes feedback and thus can understand what to improve. With NUVI now REPUTATION, I can analyze industry trends based on the database of our clients and the comments left by them, it is incredible how much information can be extracted from user comments and in this way analyze what can be done enhance. Pros What I like the most about NUVI (now reputation) is that it is a platform that has many tools, it is like having several applications in a single product, it has the social suite in which you can what they call “listening”, giving likes and responding to the post in one place without having to go to each post. Nuvi has very innovative tools such as measuring the negative, neutral and positive sentiment of user comment trends, this is a very smart way to know if a strategy is working or not. Cons What I don't like is that their price is expensive and they are not very clear about their plans, another negative point is that the customer service takes a long time to respond, this is an inconvenience since it can cause a lot of delay in your work. Switched from [Khoros Marketing](https://www.capterra.com/p/131341/Spredfast-Platform/) [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) [BuzzSumo](https://www.capterra.com/p/177181/BuzzSumo/) It has better integration, and more tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nathan R. SEO Specialist Computer Software ### "Great Listening Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 Overall, we're satisfied with the product, though we are never able to get ahold of a representative, and we pay them a pretty big chunk of change. Pros Nuvi is great for social listening across all major social networks. Cons Nuvi struggles to capture mentions from non-social sites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Venugopal S. Technical Support Insurance ### "NUVI: The next step towards Software as a Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 20, 2018 Pros Today, if someone asks about the social sphere then we always say it is very vast and has infinite limits. Similarly, conversations over this network are also very vast. No one can track or record all the information flowing over the social sphere. So, ultimately it became a strong barrier. That’s way, NUVI arouses effectively and efficiently in today’s environment. It is very easy to use and in addition, helps you to monitor and discover social media channels along with brands and competition. Most Interesting is that it allows us to be a part of that conversation. Awesome!! It has multiple ways to view mentioned reporting as well as is very useful to keep records. It deals with customers effectively i.e. supports CRM. It carries a lot of unique features like real-time listening, social listening, social seeding, monitoring of reputations, robust data tracking and many more. Cons This application consists some problems regarding its working in the context of publishing, monitoring of LinkedIn and adjustment of sentiments are allowed only by username etc. It is also having issues related to cost which is very high if you want to use that software to its fullest. Sometimes, the amount of data can terrify you. Its search feature is also worse as sometimes when try to delete a batch it pulls out the result as 0. That’s Worse!! It has to be remembered that, if you purchase it for a year it will automatically renew for another year, So,it is better to be careful!!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mayur T. Infrastructure Engineer Information Technology and Services ### "Managing social media has never been easier." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 13, 2018 Pros This application lets you work with various brands in a single spot. One could generate reports in a single shot. You could schedule the publishing of various contents into the social media. It is completely user-friendly. The extent to which this application is flexible with respect to its features is worth mentioning. It gives complete justice to the amount being paid. Cons There are several problems arising when this application is used on a daily basis. Certain times, the analysis has turned out to be not substantial. Search engines could be more optimized and of better function. The customer support team is one section NUVI has to concentrate. The team spends more time telling the users about what mistakes they make rather than helping them solve the issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dale S. DevOps ### "Cool product to manage all my solicial media feeds" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2018 Great to find out what is being said out there about your business. Pros It is a great dashboard to monitor all the solicail media feeds. I can see what is being said about my business. I not longer using the product but would highly recommend for managing your online presents. Cons When I was using it under heavy load the dashboard could take a bit to refresh but most of the time it work great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Shane B. Self Employed ### "Okay software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 25, 2018 Pros Has a lot of capabilities. There are a lot of different social media tracking and stats you can gain access to. Cons Does not work as well as they say it will especially if you are a small company. This software is really developed and most used for larger companies.... MUCH larger companies that have massive followings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Social Media Manager ### "I don't know why we are paying for this software. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 10, 2018 There is a lot of free software out there that can do what Nuvi does, although it won't look as cool. Pros Nuvi looks cool. That is what I like most about it. They have a slick interface and their color scheme reminds me of Tron. Cons Where to begin? For some reason we have a contract with Nuvi. I'm not even sure who signed it, approved it, or asked for it. Apparently some people (1-2) log in every so often to check sentiment on various products or keywords related to our organization. I've never once seen an action item come out of it. I've never once seen something new brought to anyone's attention. Now you could argue that this is our own user's fault, that we aren't using the software to it's potential, but I've used Nuvi and I just don't see the value. Their logic that analyzes mentions is really, really, basic. It seems to be simply based on dictionaries and not actually logic, learning, or true recognition. It presents tons of false positives, to the point it is useless. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Strategic Account Manager Internet ### "Snazzy design, flashy demo, underlying IT will give you heartburn" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 6, 2018 Initial excitement followed by a creeping sense of disappointment Pros They have a beautiful product, a nice data visualization engine and aggressive sales reps who know how to show you want to you want to see . It's also less expensive than other more sophisticated solutions, meaning those new to social listening efforts can get some value out of this tool. Cons Sooner or later, they are going to let you down. First you'll start to notice that their feeds are missing data. Then you'll notice that their support reps can't do much to help you. Then you'll start second-guessing the numbers you see in the platform and realize that you probably should have waited a few additional weeks before signing that contract. Finally, do you admit it to your boss or keep submitting incomplete/misleading reports. They sit at this awkward position between the cheapest social data companies and the market leaders. My recommendation is to stick with credit card contracts from Mention or others until your ready to spend what it takes to conduct reliable analytics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Digital Marketing Manager Consumer Goods ### "Nuvi is a new social acquisition platform that has a lot of potential." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 12, 2018 Social Media acquisition is an essential thing for companies in this day in age, and NUVI really hits the head on the nail. They are going in a solid direction and are very eager to here feedback. They truly have a desire to be the best social media marketing option! Pros The best thing about this software is the analytical capabilities. THEY ARE AMAZING! Nuvi finds all of the possible information you could want about how successful your social media platforms are. The potential to succeed as a social media marketing manager can be most easily met with this platform, for sure! Cons I do not like the customer interface. I think that NUVI needs a serious UI/UX designer to come in and fix it. As a digital marketing manager myself, I find myself thinking about the user's experience, and it took me hours to understand how to go through the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ksenia B. HR manager ### "We couldn't live without Nuvi!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2018 Nuvi is helping our team build insightful social strategy and content plans using in-depth, data-driven analytics and real-time social listening! Pros Nuvi helps to bring real-time conversations to life! Without it, we'd be making less informed decisions about our client's social business, content direction and overall strategy. We're able to quickly and easily create profiles, which allow us to monitor client (and even competitor) intel with a granular focus. Custom reporting allows our team to create interactive, accurate, and detailed PDF reports that are easy to share with your clients, executives and team. Mobile alerts allow our team to stay connected on the go. Customize text or email alerts to notify you of important developments (crisis). Cons Would love to see Nuvi offer a tool that can help to measure specific metrics (post frequency, impressions, etc.) as it relates to competitor social audits. Historical data does not pull Facebook/Instagram data (only Twitter). Needs to include all social channels. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136276/Nuvi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)