--- title: "Clari Copilot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Clari Copilot Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/194117/Wingman/" page_type: "product" language: "en" --- # Clari Copilot Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Clari Copilot ## What is Clari Copilot? Wingman is a call recording software that packs a punch. It uses the power of AI to automatically record and transcribe every video and audio call on your calendar. It assists sales reps in taking better notes and summarise calls by allowing them to bookmark key moments during the live call. You can access the call recording as soon as the call ends and analyze the call for meaningful insights automatically identified by the AI. ## What is Clari Copilot used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Top alternative Featured Overall rating Based on 314 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Pros & cons Comprehensive sales call management Efficient call review process Inaccurate call transcription issues Starting price $1080 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Clari Copilot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://salesloft.com/&name=Clari Copilot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Clari Copilot 4.7 (314) VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $1080 Per User, Per Year Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (314) Ease Of Use 5.0 (809) Value For Money 4.7 (228) Value For Money 4.9 (734) Customer Service 4.7 (245) Customer Service 5.0 (738) ## Clari Copilot alternatives [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (1,001)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (4,089)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/194117/Wingman/alternatives/) ## FAQs about Clari Copilot Overview ### What problems does Clari Copilot solve? Clari Copilot solves missed call details, inconsistent sales execution, and poor visibility into customer conversations by automatically recording, transcribing, analyzing, and sharing calls across Zoom, CRM, and calendar tools. Sales reps, managers, enablement, customer success, product, and marketing teams use it to coach faster, track action items, and surface buyer signals. Answer based on 165 reviews Overview ### Which roles and teams benefit most from Clari Copilot? Clari Copilot is most used by sales development teams, account executives, sales managers, and customer success teams. Reps rely on it for call recording, coaching, and follow-up preparation, while managers use insights to improve pipeline visibility and performance. Customer-facing teams use it to capture conversation details, reduce admin work, and strengthen handoffs. Answer based on 314 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Clari Copilot built for? Clari Copilot is built mainly for small businesses in B2B SaaS and complex sales, with 68% of reviewers from small companies and 31% from midsize firms. It serves Computer Software most often at 28%, followed by Information Technology and Services at 23% and Internet at 10%. Answer based on 314 reviews Features and Usability ### What are the key features of Clari Copilot? Clari Copilot includes core conversation intelligence features like call recording, transcription, call analysis, and call review for sales calls. Differentiators include talk-listen metrics, speaker separation, bookmarks and clipped game tapes for sharing, plus CRM and calendar integrations that support team collaboration, coaching, and follow-up notes. Answer based on 129 reviews Pricing ### How much does it cost and what fees or limitations are included? Clari Copilot starts at $1,080 per user/year for the Accelerator plan, with Enterprise at 1,320 per user/year; a free trial is available. Reviewers often call the pricing competitive, cost-effective, and cheaper than Gong, though one noted smaller teams may want more flexible regional pricing tiers. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Clari Copilot integrate with? Clari Copilot integrates with 10 third-party tools, including Google Meet, HubSpot CRM, Zoom Workplace, Outreach, Gmail, Pipedrive, and Salesforce Sales Cloud. Official catalog listings also show connections to Google Calendar, Microsoft Outlook, Microsoft Teams, Slack, Aircall, Freshsales, LeadSquared, and Salesloft. Answer based on 42 reviews Getting Started and Support ### How easy is it to onboard and train a team on Clari Copilot? Clari Copilot is generally easy to onboard for sales teams, with in-person training, live online sessions, webinars, documentation, and videos available. New reps and quick learners tend to get productive fast through call recordings and async shadowing, while some users need more time to understand the platform’s broader feature set. Answer based on 13 reviews Getting Started and Support ### What customer support options does Clari Copilot offer? Clari Copilot provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback is mixed: some describe support as immediate and helpful, while others report slower responses to queries and occasional frustration when troubleshooting issues. Answer based on 5 reviews Call recording ### How well does Clari Copilot handle call recording? Clari Copilot records sales and customer calls reliably and makes review easier with transcripts, clips, and sharing tools. Sales enablement, SDR, and customer success teams value automatic capture across meeting platforms, searchable recordings, and coaching use cases, though some users mention access controls, display limitations, or missed recordings in edge cases. Answer based on 103 reviews ## Who uses Clari Copilot? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive sales call management 98% positive reviews out of 58 Most users report sales calls are easily recorded, analyzed, and integrated, supporting training and performance improvement. Inaccurate call transcription issues 43% negative reviews out of 76 Some users report transcription struggles with accents, misattributes speakers, and often lacks accuracy for detailed review. Efficient call review process 100% positive reviews out of 30 Most reviewers describe call review as streamlined, enabling feedback, team coaching, and easy access to key moments. Felipe S. Global Development Representative, 1,001 - 5,000 employees. "Clari does a great job recording calls in different languages and making summaries that you can review later." Intuitive and simple interface 100% positive reviews out of 25 Most users comment ease of use makes daily tasks straightforward, reducing onboarding time and simplifying workflows. ## Features AI summary Based on 2,757 Call Recording reviews Capterra data shows that buyers of call recording software rank the following features as their top priorities: - **Recording** (**61%** of reviewers rated this feature as critical) - **Call Transcription** (**56%**) - **Conferencing** (**42%**) Clari Copilot supports all three of the features reviewers rate highest: **Recording**, **Call Transcription**, and **Conferencing**. Together, these capabilities help businesses capture conversations, turn spoken discussions into searchable text, and connect multiple participants in one place, allowing teams to review calls more easily, keep records accurate, and improve follow-up after customer conversations. Recording 4.8 (98) 50.00% of 98 reviewers that rated this feature as important or highly important With this capability, you can easily access, review, and share high-quality recordings of meetings and calls. Reviewers appreciate the clarity, automatic recording, and usefulness for training, coaching, and client management, though some mention reduced quality during screen-sharing. Call Transcription 4.3 (70) 52.86% of 70 reviewers that rated this feature as important or highly important Clari Copilot offers automated transcription so you can focus on conversations instead of note-taking. Users think it’s helpful for reviewing and summarizing calls, but several mention inconsistent accuracy, especially with diverse accents, and sometimes prefer listening to recordings. Call Monitoring 4.6 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 4.8 (129) 56.59% of 129 reviewers that rated this feature as important or highly important It gives you seamless, automated recording of calls with clear audio and video, plus easy integration with Zoom and other tools. Some reviewers find it reliable for reviewing, coaching, and sharing, but note occasional transcript inaccuracies and minor lags at call start. On-Demand Recording 4.6 (68) 36.76% of 68 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Archiving & Retention 4.6 (50) 34.00% of 50 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Clari Copilot 76 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Distribute/route/connect calls Synchronize with other calendars to view mutual availability and schedules Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance It gives you seamless, automated recording of calls with clear audio and video, plus easy integration with Zoom and other tools. Some reviewers find it reliable for reviewing, coaching, and sharing, but note occasional transcript inaccuracies and minor lags at call start. Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Highlight specific time marks for annotation and review purposes Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Clari Copilot offers automated transcription so you can focus on conversations instead of note-taking. Users think it’s helpful for reviewing and summarizing calls, but several mention inconsistent accuracy, especially with diverse accents, and sometimes prefer listening to recordings. Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone AI-based platform which conducts a conversation via auditory or textual methods Manage contact details and communication with clients Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to handle large datasets Store, manage, and track all electronic documents in a centralized location Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Move files across different systems or networks Operate/access software on iPad Devices Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Track interaction history by documenting conversations for contacts Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Store information about leads or contacts and track, manage and nurture them throughout the sales process Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Record the audio of phone conversations for quality assurance purposes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track all opportunities for potential sales and convert them into recurring revenue Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics With this capability, you can easily access, review, and share high-quality recordings of meetings and calls. Reviewers appreciate the clarity, automatic recording, and usefulness for training, coaching, and client management, though some mention reduced quality during screen-sharing. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of training new hires by providing them with sales tools and knowledge needed to complete the job Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Automatically record calls at predetermined times Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.6 (314) 4.6 Based on 314 reviews ## Pricing Value for money 4.7 (228) Free Trial [View pricing plan details](https://www.capterra.com/p/194117/Wingman/pricing/) Accelerator $1,080 Per User,Per Year It includes: - Activity dashboard - Call sharing - Call snipped creation & sharing - Custom bot name - Smart Summaries - Speak & talk-time detection - Comments on calls - Private calls - Game tapes - Games tapes Analytics - Custom topic tracking - Monologue alert - Voice-triggered battle cards - Smart follow-ups - Team insights dashboard - Avg. call duration - Talk: listen ratio - Longest monologue - Interactivity scores - Call filter and alerts - Advanced filters for deals - End-to-end data encryption - GDPR Compliant - SOC 2 Compliant Enterprise $1,320 Per User,Per Year It includes: - Advanced Security - API Access - Coaching as an Service - Dedicated Customer Success Manager - SSO & SAML - Customized call scoring - Custom Call data storage & retention - Role-based access control Value for money 4.7 (228) 4.7 Based on 228 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (245) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (245) 4.7 Based on 245 reviews ## User reviews Overall rating 4.7 Based on 314 reviews Filter by rating 5(214) 4(93) 3(7) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User BDM Legal Services ### "Clari- Sales Rep Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 24, 2026 Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts. It could do a better job entering calls, with spelling, and providing best practice insight. Easy to collaborate with multi-team members. The system does have an initial tough learning curve but it has improved to be sufficient. Pros Conversation summary and breakdowns. Great advice for improving areas and buy signals for sales professionals. Great prompts can lead to great information. Cons Sometimes the system gets confused and doesn't provide any information. Depending on accent and name, the system doesn't spell correctly. Switched from [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Integration needs for the team and holistic needs for overall feedback enablement and forecasting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Felipe S. Global Development Representative Security and Investigations ### "Recording & Coaching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 I use Clari almost everyday. It's amazing to see the analysis that it does for every call. I can review them and see what I did wrong and where I can improve. You can use the AI chat box to ask for any part of the conversation which makes it easy to use. Pros Clari does a great job recording calls in different languages and making summaries that you can review later. In my role, I'm measured on qualified meetings and Clari does a fenomenal job on identifying budget, authority, need & timing for my deals. Cons Sometimes it doesn't join the meetings and you need to add it manually. Sometimes, even if you add them manually it still doesn't join. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nynke S. Sales rep Computer & Network Security ### "A great forecasting tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 17, 2025 A great first experience in helping forecasting with the entire team. Pros We've only recently started to use Clari, it's a great tool to help with forecasting Cons You have to re-enter the complete forecast to proceed. Sometimes it would be easier if you could just quick submit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Santhosh C. Customer Success - Implementation Financial Services ### "A great product to Review and Analyze meetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 4, 2023 Pros Mine is a customer facing role and I have virtual meetings on a daily basis. The recording helps in making my Notes perfect and highlights some important discussions that happened on the call. Also, sometime we may have to skip calls, at those times wingman recording is your best buddy. Cons I don't have anything to say except for the transcript, often it doesn't pick the right words. Definitely, there should be improvement to make it better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OT Omer T. BDR Computer Software ### "Wingman won't let me miss a thing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 28, 2023 I like it a lot. We used to rely only on Salesloft recording which was't so stable and hard to use and had to script and learn from it all manually. Wingman has changed it. Pros Ability to analyze and review my calls. I get inside insights and can improve my calls next time Cons I would like to connect it directly to my CRM and to Saleslofrt Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Hayat R. Product Marketing Manager Computer Software ### "Great for Product Marketing insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2023 Pros I don't have the time to be on every sales call to learn about our customers and see what they're comparing us against in the market. Wingman helps to consolidate this information easily with filtered searches and keywords. Cons Can't add multiple teams to battle cards or remove the battle card category. We are a large company with multiple teams that need assigning to very different intel on the same competitors product-depending, so I'm not entirely certain they're the best fit for all "enterprise" companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NA Nilesh A. CTO Education Management ### "Great tool for Customers Calls " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 11, 2023 Overall it was good Pros The ability that it can capture the video along with a call, and a very good transcription, Easy to share the clips with Cons Can make the transcription better, sometimes the words not accurate Switched from [Fireflies](https://www.capterra.com/p/197037/Fireflies/) No Video capture Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samir M. Sales Operations Manager Health, Wellness and Fitness ### "Wingman Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 10, 2023 Pros The ability for our sales managers to dive into the calls that their teams are making. Cons Nothing as of yet, I think its a user friendly tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Sam J. AE Computer Software ### "Great tool to improve Sales efficiency " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 2, 2023 Pros The tools does a great job of helping us record, analyze and improve the efficiency of the team. Apart, saves us a lot of time taking all the notes. Cons I don't much like the battle card popping up again and again during the call which is frustrating sometimes. So far so good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brad S. Regional Sales Manager Hospitality ### "Game Changing software to assist Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 April 1, 2023 Pros Love the ability to record calls, give you notes on the call and more importantly when you have a competitor mentioned it brings up a battle card automatically! Cons Have not found anything that I don't like as of yet! All seems to be golden! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194117/Wingman/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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