# Page 17 | Toast POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Toast POS the right Bakery solution for you? Explore 549 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136301/Toast-POS/reviews --- Toast POS 4.2 (549) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 17 - Reviews of Toast POS ## Showing most helpful reviews Showing 401-425 of 549 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Erin S. Owner Food & Beverages Used the software for: 1-2 years ### "Great POS for the money" January 24, 2017 5.0 We use this software in A fast-paced restaurant environment. It is great to be able to take the tablets to the tables and get orders on the go no more running back-and-forth no more paper . It is easy to program and reprogram on the go with the quick edit feature. Every restaurant should have the ability to provide the high service standard thus pos provides. Pros Ease of use, quick editing. Cons When the network goes down between tablets. Review Source VR Verified Reviewer owner Restaurants Used the software for: 1-2 years ### "Great pos system" January 23, 2019 5.0 Pros Easy to use user friendly very easy to learn the system Cons Nothing really it’s s transistion from a different system but any time you change there’s a transition Review Source JD Jamie D. Director of Operations Restaurants Used the software for: Less than 6 months ### "Building a POS" March 24, 2017 5.0 We are a pizzeria. We have a lot of modifications and Toast has been helping use to get the POS system we envision. While it doesn't do everything (if one did they everyone would use it), they are receptive to helping us figure out how to meet our needs. We have a ways to go, but we've come a long ways from Micros. Pros Easy of data reporting and management. Cons Still many features only available at certain levels. Can't have both online ordering and pre-order. Controlling where online orders print in house. Force printing needed information. Review Source Response from Toast March 27, 2017 Hi Jamie, Thank you for the honest and constructive feedback about our Point of Sale. We're happy to hear that Toast has been able to help 312 Pizza Company grow in ways Micros was not able to do for you, and we fully acknowledge that there's a whole lot more we want to do for you and your team moving forward. We hope that we can continue to learn from each other and help build a strong partnership through it. Thanks for being a part of our family! Best Regards, Cassy & the Toast team JL Jakob L. Assistant General Manager Restaurants Used the software for: 6-12 months ### "Reports from the Clouds" August 17, 2018 4.0 Really effective software; highly recommend. Pros Cloud reports make data analysis a piece of cake. It's so easy to create new buttons, adjust hours, and 86 items from any computer Cons Very rapid growth means they're slowly rolling out new features to satisfying their clients' requests. Can't blame them for being too popular Review Source AO Addam O. Owner Restaurants Used the software for: 6-12 months ### "So far, so great! We where hesitant to move from XXXX POS to Toast and now we are so glad we did. " February 16, 2018 5.0 Dependability and ease of use. I'm still amazed at how advanced Toast is compared to our older legacy system. Pros The dependability and ease of use. The cost isn't bad either! Toast is light years ahead of the old legacy system we had prior. I'm not sure how we made it this far without it. Cons Support. I've have to call back several times when I need an issue fixed. This has happened on several occasions. The agents are polite but always assume the issue is with a setting, even when it's clear that the problem is a bug. Review Source jA julio A. owner Restaurants Used the software for: 1-2 years ### "Excellent Experience" August 1, 2017 5.0 in general after all my research its the best POS on USA, need some adjustment but they are always working on get better Pros Cloud base system, excellent customer support, always update. The back end is super user friendly and the statistic wonderfull. Cons need more improvement on delivery services, its not so easy to setup by your own the menus and need extra help from them Review Source FB Fallon B. waitress Restaurants Used the software for: 1-2 years ### "Toast is great" February 1, 2019 5.0 it is making everything run alot smother then pen and paper Pros it is super easy to use and very quick as well. we never have problems with it Cons we don't have enough toast tablets at the store Review Source Response from Toast February 5, 2019 Hi Fallon, Jasmine from Toast here. I'm happy to hear about the value you are seeing from your experience with Toast! Please contact your Restaurant Success Manager about getting more tablets for your location. JD Jonathon D. General Manager Restaurants Used the software for: 1-2 years ### "Great POS" September 19, 2018 5.0 Highly recommended, used to have to do things old school by hand. Pros Cloud based - so you can access it anywhere you are. The user interface is very easy to get used to. Cons Wish it could save CC info, or generate quotes. Serves go offline sometimes but that hapopens with any tech. They have a backup offline mode that remedies this wonderfully. Review Source RS Rebecca S. Social worker Consumer Goods Used the software for: 6-12 months ### "Easy to use software for restaurants" December 5, 2022 5.0 Wonderful experience using TOAST pos system for online orders in NYC Pros Minimal fees, allows customers to reach you and order from you directly Cons Some fees but minimal. Not many cons, occasional issues but great customer service Review Source ST Sandy T. Brand Manager Food & Beverages Used the software for: 1-2 years ### "User Friendly" April 14, 2017 5.0 I find the Toast POS very user friendly. There is a learning curve once you accept all Toast is capable of. Coming from Micros, I kept thinking the "micros way". Once I learned about Toast, Toast is so easy to use! Pros Ease of use Cons Training could be more involved. I feel like more assistance is needed after the initial training, which is where customer support fails. Review Source JO Jose O. Owner Restaurants Used the software for: 1-2 years ### "Toast a great POS " March 27, 2017 5.0 For the longest time a was looking for a handheld system for my servers , and none impressed me like Toast . Easy of use , easy to understand , great reporting and back of the house modules . Pros Easy of use and the ability to have the servers using handheld devices for order taking . Cons That they are not EMV compliant .. but they said that they will be soon Review Source JP Jessica P. Independent contractor Used the software for: 6-12 months ### "One of the better POS systems" April 4, 2018 5.0 Pros This is one of the better POS systems out there. They offer a high quality interface that is well designed and easy to use. Also very easy to teach how to use. Cons Sometimes it can freeze up or run a bit slow, I have found that this is the only issue that occurs occasionally. Review Source TK Tyler K. Cashier Used the software for: 6-12 months ### "Very good program. I use it on the daily and I love it. It does everything I need it to do." January 11, 2018 5.0 Pros Multi-screen use, Cloud-syncing, and cataloging of receipts are some of my favorite features. It's very user friendly. I can do all of the tasks I need to do from one device. Cons I think that the syncing between screens can be extremely lethargic. Also, I feel that the performance really depends on the day. Some days we have to reboot and restart the entire system. Other days, we get it from the get-go. In addition to including register information, I think it would be better to fully include a report to the owner when we close the registers. We have an external app that he made to count all of the coins and spare bills so we can report them to him. Also, the receipts for daily amounts earned are entered into this app and sent to him. I think it would be better and easier if it was integrated into Toast Review Source NS Nick S. Director of Operations Restaurants Used the software for: 1-2 years ### "Overall Best POS for Restaurants" July 20, 2017 5.0 I would suggest this POS over any other I've worked with (Micros and Aloha). Pros Toast is an easy to use POS system. Managers and servers are easily trained on all functions. Reporting is detailed and was Cons Some flawed features that they need to get fixed. Inventory needs more checks and balances to make it more efficient. Review Source MS Mary S. Manager Restaurants Used the software for: 6-12 months ### "Excellent " March 27, 2020 5.0 Pros I love how easy it is to use and navigate. The set up is easy and the system is fast and effective. Cons Sometimes it can glitch. But all systems have flaws. Review Source Response from Toast April 3, 2020 Hi Mary, Mora from Toast here. It's great to hear that Toast has been simple to implement and use in your restaurant. Thanks for the review! WJ William J. Co owner Restaurants Used the software for: 1-2 years ### "Toast for the win!" January 10, 2018 5.0 Pros Toast is a great point of sale. It's easy to use interface mixed with helpful team make using this point of sale a breeze. Cons The only con I have is that it is on an android tablet and not on a apple tablet. Would be great to have a iPhone app as well. Review Source SH Shanae’ H. CEO Food & Beverages Used the software for: 6-12 months ### "I’m happy with toast" December 22, 2022 4.0 Pros It does it’s job thank you toast! Cons Capturing payment and order numbers seem to go out of order. Review Source JR JT R. Director of Operations Restaurants Used the software for: 6-12 months ### "It has been incredible" March 23, 2017 5.0 Pros I really like the ease of use behind the software. There is still opportunities to expand the functionality, but overall it is great. They are constantly pushing updates, we have had 4 since we started using the system. Cons The "versioning" of the menus is a bit of a task and naming "flow" is flawed. It has been since we started using the product 6 months ago. They advised they are aware of the issue, but it still hasn't been resolved. Review Source JL Joe L. Director of HR Entertainment Used the software for: 1-2 years ### "The Future " November 13, 2018 5.0 Pros Easy to use, cloud based, talks to every other type of software you use. Great for Front of House and Office staff. Cons Not a whole lot. Training could always be improved, but I like this product more than any other POS system. Review Source TA Tom A. Owner Food & Beverages Used the software for: 6-12 months ### "Toast" March 1, 2019 5.0 Pros Ease of use and customer service are both great Cons Lacking some features that other systems have. Review Source Response from Toast March 14, 2019 Hi Tom, Jasmine from Toast here. Thanks for your review! We'd love to hear what features you would like to see that you think we're missing. Let your Restaurant Success Manager know your thoughts! HT Hiro T. Manager Restaurants Used the software for: I used a free trial ### "I wish it is cheaper" April 24, 2021 5.0 They keep upgrading the features. It used to be affordable. However, it is not anymore. No flexibility of payment processing may cause us to think twice. Pros Plenty integrations and keep adding more. It is not windows based, so it is less troubleshooting. The hardware is cheaper compare to windows platform. Easy to manage and user friendly interface. Work without the cloud. Cons Getting more expensive. Subscription based. No payment processor flexibility. You can't but the hardware outside Toast. It may not work for big enterprise with plenty POS. Review Source HW Hannah W. Manager/Admin Hospitality Used the software for: 1-2 years ### "Workable for the most part despite service interruptions and some minor and some major deficiencies" September 20, 2017 3.0 linking with other apps / software (scheduling, HR, gratshare) Pros 24 hour customer service; merchant processing and the ability to look up old checks and payments as well as reports Cons gaps in features (e.g. tracking transfers); back end can be convoluted sometimes with too many steps and layers. Review Source AG Andrew G. Owner Restaurants Used the software for: Less than 6 months ### "Best POS system I’ve ever used. " May 30, 2019 5.0 My overall experience is great, from the day the rep walked in to sell me on it up until today. I’ve had no issues and anytime I needed a little help customer service answered on the first ring. Pros Great customer service, great price, extremely user friendly, amazing features. Cons None- as soon as you have the slightest problem, a toast customer service rep or tech solves it. If it’s something toast hasn’t done yet they submit your ticket to their development team to get it taken care of. Review Source Response from Toast June 13, 2019 Hi Andrew, Jasmine from Toast here. Thanks for the review! Toast is dedicated to providing best-in-class customer service. We're excited to continue to help your restaurant thrive! IK Ira K. owner Restaurants Used the software for: Less than 6 months ### "toast pos" January 15, 2022 1.0 terrible Pros Once programed works well...problem is zero customer support....Administration can NEVER be found...TOAST is NOT ACCOUNTABLE to their product Cons very, very complicated to program, customer support very difficult to get through to...once through usually off shore people that can't solve your problem....can't pull up credit card in their system when internet fails Reason for choosing Toast POS rated very high Review Source MY Megan Y. Owner Used the software for: 2+ years ### "Live toast! " August 10, 2017 5.0 Pros Software is well built and well thought out. Interface is simple and easy to train on but still comprehensive Review Source Talk to a Capterra advisor for free and get results within 15 minutes.