# Page 21 | Toast POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Toast POS the right Bakery solution for you? Explore 549 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136301/Toast-POS/reviews --- Toast POS 4.2 (549) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 21 - Reviews of Toast POS ## Showing most helpful reviews Showing 501-525 of 549 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Bob H. Owner Used the software for: ### "Toast makes our lives easier" September 12, 2014 5.0 We've completely customized Toast to our business. Everyone from the floor to the office loves it. Our staff loves it. It makes their job a lot easier. Taking orders and payments at the table is easy. Toast's online ordering is perfect. I can look at sales on our phone and make menu changes from my couch at home. We're able to make our customer's lives more simple with Toast. I once had a customer ask for a receipt from a transaction she made 30 days ago. I was able to find and email it to her in less than 3 minutes. Toast's support team is willing to bend over backwards for us. Our old POS charged us for support and reporting. With Toast, it's free. Review Source RR Ralph R. Owner Restaurants Used the software for: 1-2 years ### "Toast is awesome!" September 16, 2015 5.0 Pros The cost is unbeatable for a start up restaurant. Their support team does a great job when you call for help. Cons After working for a major chain I would like to see more functionality from the system. Review Source TH Tim H. Operating Partner Hospitality Used the software for: Less than 6 months ### "Awful" February 13, 2019 2.0 Difficult and unsupportive Pros E- gift cards process works well. Cons Most things about the day to day operating system Review Source Response from Toast February 14, 2019 Hi Tim, Jasmine from Toast here. I'm sorry to hear you are having issues with our system. Your Restaurant Success Manager will be in touch with you shortly to see how we can help in any way we can. We want to find a solution that works for you and your business! AL Adi L. Information Systems Restaurants Used the software for: Less than 6 months ### "Toast DOES EVERYTHING" September 27, 2018 5.0 Great, We love using it and the customer service is second to none Pros How detailed it is, there isn't something they didn't think about when building this product Cons Cost, Its pretty pricey but you get what you pay for. Review Source Response from Toast November 2, 2018 Hi Adi - Thank you! It's great to hear you're getting value from Toast. We've really enjoyed working with you and your team. JH Josh H. Manager Restaurants Used the software for: Less than 6 months ### "Toasty at Party Fowl" March 23, 2017 4.0 Pros Love the ease of use. Simple to train staff and easy to pick up. Functional for the front of the house. Back office features are easy to use. Cons Reporting could use work. Make it simpler to print reports. Still some functionality that needs to be worked out for back office. Review Source JB Julio B. Manager Restaurants Used the software for: 1-2 years ### "Best pos system ever!" September 8, 2016 4.5 Pros Easy to use, always update, cloud base system that make confident allways be active Cons Need some time to setup the way you like, but at the end of the day ita the best Review Source ST Siva T. Owner Restaurants Used the software for: Less than 6 months ### "It's good and easy to use, missing some features in labor for full-time work" May 23, 2017 4.0 It's good but need improvements Pros Easy to use and update. Great support also 24 hrs and helped instantaneously. Menu features also great . Cons Need improvements in labor and inventory features. 1. Unable to track full-time employees salary 2. Inventory is not coordinate with food sales Review Source RS Robert S. General Manager Restaurants Used the software for: 6-12 months ### "A Toast to Toast pos" March 6, 2017 5.0 Pros Employee integration, it's as simple as one two three, or ABC, training on toast is simple and fast, I just hired an employee who had never used a pos system and had her up and running in just 1 hour. Cons not all features work in offline mode, but its a step in the right direction when internet isn't available Review Source HK Heather K. Waitress Restaurants Used the software for: 6-12 months ### "Absolutely love it!" May 19, 2018 4.0 Pros I love how this product is user friendly. Our new employeees get the hang of it fast and there's hardly any problems! Cons I don't like how when it updates we occasionally have problems with things dissapearing but we usually just put them back in no biggie Review Source AP Andrea P. Paralegal Law Practice Used the software for: I used a free trial ### "Andrea Papa-review" February 4, 2021 4.0 This app does help our office order food together especially with Covid, has made it safe for us. Pros Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order. Cons I don't like when the app takes awhile to load which happens often. I think it gets backed up a lot with a lot of orders and it lags and leaves you hanging. Review Source GC Gregg C. Baker - Husband to the Owner Food & Beverages Used the software for: 2+ years ### "After using and testing many - There's only one for us - TOAST!" February 21, 2019 5.0 We are able to see real time inventory levels and sales of our baked goods and write precise production schedules for our kitchen. We also have the inventory module and love the costing and menu mapping. Pros Ease of use when training incoming staff. The software is very intuitive and easy to teach/learn. Cons The "cupcake" problem...not having the ability to create drop down menus to select a specific number of flavors/cupcakes to put in a box - and - have those choices deducted from the running inventory in real time. However, the Toast Tech's found us a workaround, it is however, slightly cumbersome. Review Source MW Marcel W. Owner Restaurants Used the software for: 6-12 months ### "Great, easy to use product" February 16, 2016 5.0 Pros It's ease of use and how simple it is to customize it to our restaurant. Also, great customer support if help is needed. Cons I wish the clock in/clock out functions were easier to integrate to our payroll company. Also, I wish the exporting spreadsheet for payroll was more customizable. Review Source SM Sharece M. Owner Entertainment Used the software for: Less than 6 months ### "Overall, we are satisfied with the product." September 13, 2017 5.0 Pros Pretty easy for our general manager to use l. Additionally, our employees find it pretty easy to use. Cons Tech support has not been the greatest. There are times we have called and have. It been able to get a resolution as quickly as we would like. Review Source CS Callie S. Event Manager Used the software for: Less than 6 months ### "Nice overall setup, definitely improvements to be made." April 5, 2018 4.0 Pros It is easier to navigate the back end than other software we've used. Easy to modify buttons and add buttons. Cons To get to some items it takes too many clicks/taps. Especially when clocking out. There are 5 steps when it just needs to be one-step. Review Source JV Joshua V. Owner Used the software for: ### "Brought us into the 21st Century, love it!" December 23, 2015 5.0 As an owner that's trying to spend less time in the business this software allows me to do that. The highlights for me are the ease of accessing the reporting, how intuitive the program is for our employees, our tips have doubled, and having online ordering! The expediting screen in the kitchen has really cut down on our mistakes and ticket times. Everyone we've worked with from the initial sales call, through the training, and customer service has been spot on. You guys are running a great business and I know you guys will continue to rapidly grow. Review Source CA Christopher A. Kitchen Manager Restaurants Used the software for: Less than 6 months ### "Customizable to your needs " May 4, 2017 5.0 ease of use Pros Ease of inserting new items. The ability to modify on the fly. The ability to customize it to the restaurant Cons Not being able to pull an order back to the active screen if it was accidentally fulfilled before the order was up. Review Source JD Jason D. General Manager Restaurants Used the software for: Less than 6 months ### "Not designed for a fully functioning restaurant - yet." April 21, 2017 3.0 So far after a solid month of using this in a busy restaurant we have come to realize that Toast has just entered their awkward teenage stage--willing to try everything but everything just falls short. Pros Price point allows for multiple terminals, easy to edit closed checks, easy to track closed checks (and email them), good depth of modifications. Cons Terrible fire courses, random items are sent to the bottom of tickets, tips at close out appear in three different sections, no fast and easy BIN system, no direct integration with Binwise or Avero, no direct integration with RESERVE, cannot see 'fire' times, no way of assigning seats on a fast bar screen... Review Source TY Tony Y. Executive Restaurants Used the software for: Less than 6 months ### "A very easy to use pos system" July 20, 2017 4.0 Pros User friendly Can tailor any request Very helpful customer support Fast response Reasonable monthly fee Cons The hardware price seems to be overly priced. I can get my own hardware for a lot cheaper than whats quoted. Review Source ER Elizabeth R. n/a (use for personal use, not professional) Used the software for: 1-2 years ### "I've used Toast in a restaurant and bar setting" July 25, 2018 4.0 Pros This software is super easy to use, it's very self-explanatory. I also love that it emails you receipts automatically. No need to enter email address. Cons No cons. If anything, I wish more local bars and restaurants used it. It's very user-friendly and simple. Review Source Response from Toast November 2, 2018 Elizabeth - Thanks so much for the review. Once you've entered your email address once, Toast will remember your preferences and continue to send you digital receipts. Easy peasy! CR Christopher R. Owner Used the software for: ### "Toast POS is fantastic" September 11, 2014 5.0 Before Toast, my POS was old and full of glitches. Toast is extremely easy to use. From day one, it felt familiar. New tech can be scary but we felt comfortable with Toast right away. I access reports on my phone every day, wherever I am. I'm able to hold my staff accountable no matter where I am. I could never do that before. We no longer have a line of servers standing waiting to input orders at a terminal and overwhelming our kitchen. My staff loves running credit cards right from the table. Review Source SM Stephanie M. Owner Restaurants Used the software for: 6-12 months ### "User friendly" September 16, 2015 5.0 Pros Toast is very user friendly; even for those unfamiliar with POS systems. Problems are few, but are addressed and handled quickly. Cons We're satisfied with Toast. Eventually, a reservation system would be nice. Review Source DH Danny H. Owner Restaurants Used the software for: 6-12 months ### "I have it installed in my restaurant and have used it for eight months" September 16, 2015 5.0 Pros The product is very easy to customize, all I have to do is email the staff and it gets done. Cons The inventory portion needs some improvement it could be more user friendly. Review Source SS Steven S. Owner Restaurants Used the software for: Less than 6 months ### "Very Easy to use" December 14, 2016 5.0 This product is very easy to use and cost effective Pros The easy to use set-up Cons It does take awhile to get into contact customer support Review Source DS Donna S. Customer Service/Tech Support Printing Used the software for: Less than 6 months ### "Easy to use for online ordering from restaurants/bars." March 2, 2023 5.0 I would recommend it to any establishment that wants to do online ordering. Pros I love how the items are displayed in an easy to navigate layout. Cons Like with anything new, there is a learning curve, but it is easy to navigate and complete your order. Review Source SR Stephen R. Merchant service provider Used the software for: 1-2 years ### "Dealing with a handful of POS products being a ISO. I always recommend toast as a table side solution " April 25, 2018 5.0 Pros Its a really dynamic solution for table side service. Offers great speed and a vast array of options. It makes payment and ordering a breeze. Cons It doesnt have all the bells and whistles as far as other pos compared to some of its competitors but its very close and they are always adding apps ! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.