--- title: "OTRAMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OTRAMS Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/136306/OTRAMS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # OTRAMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OTRAMS ## What is OTRAMS? OTRAMS is the worlds leading Travel Management System for travel agents, agencies, travel portals, consolidators, destination management companies & hotel resellers. OTRAMS offers a bouquet of customizable features that are personalized to meet your business requirements. Our team of dedicated professionals & portfolio of global clientele in more than 36+ countries worldwide substantiate our ability to build a robust & feature-rich travel agent software that improves your overall profitability. ## What is OTRAMS used for? [Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Car Rental](https://www.capterra.com/car-rental-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1000 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OTRAMS?[Manage this product listing](https://www.g2.com/products/otrams/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OTRAMS 4.9 (25) VS. [4.8 (529)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting Price $1000 Per Month Starting Price $79 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.7 (0) Value For Money 4.4 (8) Value For Money 4.7 (0) Customer Service 4.9 (24) Customer Service 4.8 (0) ## OTRAMS alternatives Highest Rated [5.0 (25)](https://www.capterra.com/p/204075/Tashi/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [BugHotel Reservation System](https://www.capterra.com/p/104273/BugHotel-Reservation-System/) [0.0](https://www.capterra.com/p/104273/BugHotel-Reservation-System/#reviews) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/104273/BugHotel-Reservation-System/) [Goodwin](https://www.capterra.com/p/10021183/Goodwin/) [0.0](https://www.capterra.com/p/10021183/Goodwin/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10021183/Goodwin/) ## FAQs about OTRAMS Overview ### Which roles and teams benefit most from OTRAMS? OTRAMS is most used by hotel operations leaders, supplier relations managers, and contracting teams that manage inventory, rates, and partner agreements. Product and operations managers coordinate booking workflows and service delivery, while executives and founders monitor business performance, oversee distribution activities, and guide operational decisions across travel businesses. Answer based on 23 reviews Overview ### What company size and specific industries is OTRAMS built for? OTRAMS is designed for travel industry businesses of various sizes, including travel agents and agencies, travel portals, consolidators, destination management companies, and hotel resellers. It is built for organizations that handle travel reservations, bookings, and related services across the hospitality and tourism sectors. Features and Usability ### What are the key features of OTRAMS? OTRAMS offers travel management tools with reservations management, online booking, and a central reservation system. It also includes itinerary creation, quotes and estimates, room booking, and activities booking, plus payment processing, multi-currency support, CRM, accounting integration, and GDS/OTA integration for travel agencies. Getting Started and Support ### What training and onboarding options does OTRAMS offer? OTRAMS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing. Answer based on 1 reviews Getting Started and Support ### What customer support options does OTRAMS offer? OTRAMS provides Email/Help Desk, a Knowledge Base, and Chat for customer support. Users describe the support team as responsive and strong at understanding requirements, with help that delivers what is needed. The available channels give users written guidance and direct assistance when issues or questions come up. Answer based on 1 reviews ## Features AI summary Based on 5,388 Reservations reviews Capterra reviewers highlight these as the features buyers value most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) OTRAMS supports **Online Booking**, which gives businesses a direct way to accept reservations online. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other important capabilities that reviewers also value, including **Payment Processing** (**51%**) and **Customer Support** (**46%**). These features help businesses handle transactions more efficiently and respond to customer needs faster, allowing teams to manage bookings with less friction and provide a better reservation experience. Accounting Integration Integrate with a third-party accounting system Activities Booking Allows businesses to offer customers reservations for a variety of activities. Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time Client Management Manage contact details and communication with clients CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system OTRAMS 25 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - For Travel Agencies: Serves travel agencies - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Pipeline Management: Pipeline view and tracking lead status - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Supplier Management: Manage all supplier data and operations - Third Party Booking: Allows bookings to be made through a third party service --- Get Advice We can help you find the software with the features you need. Features 4.4 (9) 4.4 Based on 9 reviews ## Pricing Value for money 4.4 (8) Basic $1,000 Per Month Value for money 4.4 (8) 4.4 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (24) 4.9 Based on 24 reviews ## User reviews Overall rating 4.9 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(22) 4(3) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Manager Used the software for: 3-5 years ### "OTRAM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 5, 2019 Pros The system has many functionality which is the demand of the time. The support team is excellent in understanding the requirement and deliver what is required. Cons The transfer module should be simpler. There could be some advance features and filters for the front end user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager - Supplier Relations (Hotels) Used the software for: 3-5 years ### "As simple as operating your Gmail account ....." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2019 OTRAMS (Qtech) has been instrumental in introducing us to a new world of technology, the beautiful world of Online Hotel Business. The facility of being reachable to such a large audience and making Hotel bookings such an effortless business. We have use to confess that we had observed others use these tools, but using Qtech has made us realize how simple and easy the process can be, from 15 booking to 150 booking per day in a span of 24 months is an acheivement. we look forward to exploring and exploiting more features like Sightseeing / Transfers and Cruise bookings on this platform. Pros The reporting and detailed display at back end for Operational Staff. The reports in detail. Multi-level checks for Clients and users. Cons The Mark-up and Lead time options, it works and effects all users (even those where suppliers are not selected) Qtech needs to work on that, its tedious specially with more than 10000 clients like ours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dpty Manager Used the software for: 3-5 years ### "OTRAMS - EXCELLENT PRODUCT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 8, 2019 We have centralised our Hotel & sightseeing bookings as well as circulated to our b2b & it helped in increasing the bookings with ease. Pros \- USER FRIENDLY - ADVANCE FILTER OPTIONS - QUICK RESULTS - EXCELLENT BACK END SYSTEM Cons \- TRANSFERS SEARCH - SIMILAR UI/UX FOR DIFFERENT CLIENTS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Otrams is an excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Most of the hotel services have converted online for the better of the company and clients with OTRAMS. Pros Features of the product and ease of use. Cons Graphic visuals can have more improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "GATETOURS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 26, 2019 Ability to meet established goals and deadlines Pros Otrams ( qtech ) Develops continuous improvement methods Cons Some challenges in API performance ( XML out ) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head Operations (Hotels) Used the software for: 1-3 years ### "OTRAMS is a great product to improve your Business reach. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2019 Pros \- Mid office functionality - Extra net functionality - Reporting System ( BI Reports) Cons Mid office Platform looks Congested - Too much options on screen Few bugs need to get resolve Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO ### "Excellent system with a support from an amazing team." 5.0 May 17, 2017 OTRAMS is the best choice between the Travel Management Technology systems. They have a professional high skilled team, supportive, flexible, and working with us as partners. Before we began working on OTRAMS, we have done a huge analytical research on products and companies in the market that provide travel management technology systems and we conceive that we attained the correct decision by working with our partners QTECH SOFTWARE Co. with OTRAMS system. I constantly recall when one of our high-level managers left our company. Immediately I received a call from The Managing Director for QTECH SOFTWARE Company, Mr. Paresh Parihar. He told me that time: "Azzam, don't worry. We are with you". I am thankful to them for the great support that facilitated us to reach our goals and to win in the market. OTRAMS from QTECH SOFTWARE has supported us since the launch of our product (YrBooking.com - Worldwide Online Reservation System) including a hotel Reservation system, transfer, sightseeing and car rental. We are proud to choose OTRAMS from QTECH SOFTWARE as our Technology Partners. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer director of BD Used the software for: 1-3 years ### "Royal Ocean Holidays" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2018 amazingly great Pros very professional easy and friendly use Cons extranet is not easy and needs alot of amendments Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO ### "Business Environment Friendly Product, backed by a Superlative Support Team" 4.0 May 17, 2017 It has been a pleasure working with Paresh Parihar and his team of dedicated support personnel. It is difficult to go wrong when you are assigned a dedicated Project Manager, and professionals that go out of their way to delivery on the most intricate of requirements whether these be on the OTRAMS users' front end, or on its extremely versatile back office.. QTECH provides periodic proactive updates to search and results delivery, supplemented by provisions that cater to the suppliers' enhancements and modification. Personalization may incur costs but these are delivered generally within the requested timelines, and always within the agreed budget. Also, nothing pleases major Suppliers more than to know that you have QTECH as your software house. Paresh is quickly making OTRAMS the market standard, and a benchmark against which other service delivery organizations are required to measure themselves, and aspire to. Thank you, keep up the good work, and all the Best always QTECH. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operation Manager ### "Great team " 5.0 May 17, 2017 The QTECH team and the OTRAMS product have helped us to build an online system to handle wholesale travel business using the best technology available. Their guidance helped us build an online system, which was new for us. It allowed our management to learn how to predict the market and choose the right services, suppliers and modules at every stage based on correct market and business decisions. The training they gave us helped us set up a dedicated team to handle our customers in a professional way. The team is very helpful and always available for our queries and concerns even in their busiest times. The OTRAMS engine is highly automated, thus helping us to reduce man power which lowered our operations costs and along with the powerful booking engine we are seeing a good growth in our business. We are more than happy to recommend OTRAMS to anyone looking for a full-featured travel booking engine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136306/OTRAMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.