# Page 3 | Dropbox DocSend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Dropbox DocSend the right Document Management solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136311/DocSend/reviews --- Dropbox DocSend 4.5 (99) [View alternatives](https://www.capterra.com/p/136311/DocSend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Dropbox DocSend ## Showing most helpful reviews Showing 51-75 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rahul B. Cofounder/CTO Consumer Electronics Used the software for: 2+ years ### "Fast, secured way to share documents" February 16, 2023 5.0 Pretty happy with the core features. It does a good job managing documents online and running multiple campaigns and tracking their performance. Pros Docsend has a simple intuitive user interface that allows uploading, managing, and sharing documents a breeze. Tracking and reporting features are pretty consistent. The Gmail integration is very efficient. Cons Viewing documents on mobile is not the best experience. Review Source Dave W. Co-Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "DocSend: Don’t raise funds without it!" September 25, 2019 5.0 Having received numerous business plans in the past via DocSend, I was incredibly impressed and quickly decided that we had to use it to communicate with our prospective investors and partners. Getting set up with DocSend was fast and easy, and managing documents and communications has been a breeze. What really keeps me coming back is the fast pace of innovation with new features and ideas. Raising money is a top priority for many companies. DocSend is an essential tool to make fundraising a success. Pros Professional, flexible, scalable technology that makes every start-up look good and gives every investor a sense of confidence Cons Sometimes confusing to differentiate between content, spaces, etc. Sometimes confusing to figure out how to create custom links. Reason for choosing Dropbox DocSend Combination of price and performance Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Products like Dropbox and Google make it easy to share files and create links, but they don't offer nearly the customization available with DocSend. Review Source VR Verified Reviewer Franchise Director Education Management Used the software for: 1-2 years ### "DocSend, The BIG BROTHER of documents and presentations" February 14, 2020 5.0 DocSend has help us out in the sales department to: 1.- Get a much clear idea of how many people are really taking the time to see and read our documents. 2.- Realize who is really interested in the information, since it gives you a report on how many times a single user enters your document. 3.- Get an idea of what page exactly is the one that our users pay more attention to, since we can access statistics of how many minutes per page each user invest on. Pros 1.-Easy of use for managing documents on the platform 2.-Extremely easy way to upload files to the software 3.-Weekly reports by email 4.- Really love that you could see who access your files, how many times and the time spent per page Cons I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Dropbox DocSend The deep and rich inside information that you can get by using DocSend is impossible to get if you try to use Google docs to share your documents and get an impressive idea on how your clients are using and consuming your information Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "Best way to track docs that are being sent" November 13, 2018 5.0 Pros Love the ease of use and how in depth info they give you. I am able to track everything from who is opening my document, when they are opening it, what kind of device and where they are. I have been using docsend since it beginning stages and it has came such a far way and is huge now.. We use it to do e-signatures on waivers we send out as well and the open and click rate is through the roof wether you use it or not it is super simple for someone to sign a doc. Cons They have had a few bugs here and there which is lost me some time in work but as they grew and got stronger the service downtime has been minimal Review Source VR Verified Reviewer CEO Computer Software Used the software for: I used a free trial ### "best-in-class document management solution platform that allows sales and marketing teams to access," July 7, 2022 5.0 my overall exparience with DocSend is that it's the most secure way of sharing documents with the right people. It's an amazing tool for businesses and marketing teams to store and share documents with clients, partners and other stakeholders. You can even track document activity and easily access, collaborate and share documents from any device. Pros DocSend is a must-have for any sales team as it helps you get your documents out to prospects by creating a sharable link that allows you to track who is accessing them and when. Cons I would say that this platform is really useful and easy to use Review Source Aniket G. Senior Sales Manager Real Estate Used the software for: 6-12 months ### "A convenient tool for sharing and organising documents." January 18, 2023 4.0 It's an amazing software to keep documents organised and share them with people conveniently. It helps me to send important documents to my clients in real time which makes a good impression of my organisation. Pros The user interface of DocSend is very attractive and intuitive too. I don't need to attach any documents to email, I send them via links. It also secure my documents in clouds. The e-sign feature also adds value to this software. Cons They lack on the portability of this software. They should have mobile application of it. Switched from [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) PandaDoc is a bit expensive and lacks some features also. Review Source Maxime H. Account Manager Design Used the software for: 2+ years ### "Docsend is a good analytics tool for your presentation" May 7, 2018 4.0 Pros \- Very user-friendly - Easy to understand analytics for our documents - Support for many document types - The tool also gives the facility of giving a live walkthrough of the documents via phone or in person. Cons \- NO Support for pitch videos - It's little expensive - Sometime the website is very slow. Review Source Response from Dropbox June 25, 2018 Maxime, thanks so much for the review! We'd love to help you out with any questions around pitch videos / site performance. We'll follow up with you in just a moment. Sanjit S. Co-Founder and COO Used the software for: 2+ years ### "This is an essential product that works well and provides excellent tech support. " January 14, 2018 5.0 It helps me track prospect content engagement. Pros I really like the analytics it offers that shows engagement of the user. I also like that users can download content if they want. And finally, I love the way content looks on mobile. Cons I wish they had a feature like Pocket so people could save content for later. Also, I would love users to be able to listen to content rather than just read it. Review Source Daniel J. GM UK & Ireland Real Estate Used the software for: 2+ years ### "Great tool, great UX" September 25, 2019 5.0 great, use it all the time, I promote it actively Pros control confidential information, get insights, simple and good UX Cons I think you guys could upgrade the logo and look of the interface, but thats not really too relevant as it is about function and function is great Reason for choosing Dropbox DocSend it does the job for me Review Source VR Verified Reviewer Senior Executive Recruiter Management Consulting Used the software for: 1-2 years ### "Secure file sharing" August 10, 2018 4.0 I like that you can personalise each folder and make it public or private Pros You can save and share your documents safely. You can even set an expiration date and the document cannot be viewed anymore Cons Link creation can get tedious and has a lot of steps Review Source Response from Dropbox August 10, 2018 Thanks for the review! Out of curiosity: have you tried our Gmail or Outlook integrations? They'll save you a ton of time by integrating directly into your inbox so that you can quickly create links on-the-fly without even having to go to docsend.com. VR Verified Reviewer Co-Founder Leisure, Travel & Tourism Used the software for: 6-12 months ### "A great app for startup fundraising" December 3, 2019 4.0 DocSend was an integral part of our fundraising process, and it will continue to be for future rounds to come. Pros DocSend makes it very easy to share and manage access to sensitive information. When we fundraise, we use DocSend so that we can easily share presentations that would be impossible to control access to via standard email. Using Docsend means that we can control access to, and track data on everything we send out. We can see who views our deck, who shares/fwds it, and track our success metrics. Even better, when we make a critical change, we can revoke access to the original document and issue a new version. Cons I don't have any real complaints about this application, but one thing that would be useful is an easier way to redirect an old document link to a new document - without having to send a new link. I anticipate that this will happen so it should be fine. Review Source Sandile M. Safety & Security Public Safety Used the software for: I used a free trial ### "Secure Document sharing platform " May 6, 2022 4.0 Pros Document sharing whereby one needs to create a link whether you working directly on Outlook or gmail. The feature allows one to spend less time in sending documents as compared with attachments, printing hard copies for signing etc Cons None that I have seen so far. All features are relevant Review Source KP Kayla P. MBA Student Internet Used the software for: 1-2 years ### "Founders should use DocSend for sharing pitch decks and data rooms" July 27, 2021 4.0 Pros DocSend is great for secure document sharing and tracking. Founders should absolutely use it for sharing pitch decks and confidential data room materials because it is secure and provides helpful insights and analytics about who viewed your deck. I recommend that you require viewers to submit their email addresses before being able to review your materials so you can reach out to them to connect directly. Cons I wish there was a free tier for founders who are just starting their companies and are trying to limit their expenses. Review Source VR Verified Reviewer Project Director Management Consulting Used the software for: 2+ years ### "Document Tracking" February 6, 2018 5.0 We are sending our documents externally, and sometimes they share it with others. We would like to prevent the spread of these files to different people. We can track who opened it and they should ask permission if they are not allowed. Pros It's free and easy to use. Our firm uses this platform in tracking the documents we send out externally, so we can prevent unauthorized access. We can also set an expiration date so it can only be available during the time being. Review Source MC Michael C. Founder & CEO Marketing and Advertising Used the software for: 1-2 years ### "Great tool for sending documents and getting quantitative feedback" November 8, 2019 5.0 Valuable tool for fundraising and sales documents Pros Awareness of when your audience engages with time sensitive documents (eg fundraising pitchdecks) Cons Generally good value - our usage ebbs and flows so wish we could price by usage if minimal activity that month Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Box](https://www.capterra.com/p/148766/Box/) Review Source VR Verified Reviewer Digital Marketing Strategist Real Estate Used the software for: 6-12 months ### "A great tool to easily send what would be attachments as presenations" April 24, 2018 5.0 Pros I like how you can take a multitude of documents, links, and graphics and put it into one cohesive space to email and easily present. I also like that the dev team is always implementing new features from customer feedback. Cons I don't like how people on our team can see across the whole team at other users' accounts. This makes it sort of clunky. Review Source Response from Dropbox April 26, 2018 Thanks for the feedback! If ever you want to separate out content by team to better control who can see what, our sub teams feature is a great option. Happy to fill you in more if you'd like - just ping us at support@docsend.com. CM Claire M. Founder Writing and Editing Used the software for: 1-2 years ### "Doc send " August 3, 2023 5.0 I'd recommend doc send, a great tool to keep ontop of the invoices your sending Pros I really like doc send, it allows us to send invoices to our customers quickly and securely without any hassel. Cons There isn't anything that I can say is missing. We only use it to send invoices and its great for that function Review Source OP Ovidiu P. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "DocSend has an easy interface, and is a very user friendly tool. However, it lacks functionality." January 10, 2018 4.0 I cannot say we had any unfortunately. This is due to limitations of the product. Pros User friendliness and absolutely great customer service. Overall a transparent and simple tool with a lot of helpful options. Cons The value of the service is far low from the exorbitant amount of money required for the subscription. In addition, the limitations seriously impede any serious transfers to be done. For instance, word files must not contain more than 100 pages. This is a big limitation for an organisation such as ours where we specifically work with large files and we want to send them encrypted. Also there is no voice or video conferencing options with the secure presentation. In a period when dozens of free encrypted file transfer services offer similar options sometimes for free, DocSend needs to really up their game and look at the market they compete with, work on the limitations of the tool, and think about the prices especially for users that end up paying 30 dollars a month for one file transfer. Review Source Gregory S. Director of Operations Broadcast Media Used the software for: Less than 6 months ### "A Good Alternative to Box, But Could Use Some Added Features" August 8, 2019 4.0 In the end, we choose to go back to another service because of the link issues (mentioned above). Outside of this, we would have but up with the link limits to use the added features and benefits of the service. Pros The ability to track who opened your document, the ability to create "Spaces" which creates a one-page website type of area where multiple documents can be uploaded. The pricing is on point for Box and DropBox business accounts. Cons I wish you could rename the URLS or create some type of URL tag to know what the file name is. The URL uses a random string of numbers. When sharing links, you could easily share the wrong URL. Was also not a fan of the limit of link visits. Review Source CM Christopher M. R&D Engineer Computer Software Used the software for: 2+ years ### "Great Tool for Sending Proprietary Documents" August 29, 2019 4.0 Pros DocSend makes it easy to send proprietary documents to investors, customers, and potential partners. It accepts a variety of formats, but we especially use it to share PDFs that others can view for a limited time without saving to their own computers. It gives us more control over changing versions of documents, and removing allowed viewers after a certain amount of time. Cons DocSend's pricing is a bit steep, and doesn't yet support non-document formats like spreadsheets. Review Source Vijendr W. Insurance Professional Insurance Used the software for: Less than 6 months ### "Document sharing tool for professionals." November 25, 2022 4.0 My experience with this software was quite decent. It helped me to keep my documents secure and made them easy to share with the people I work with. Pros When I share any document to my colleagues/clients via this tool, they can see it without downloading it. I like this feature. Its mobile application makes documents sharing very convenient for its users. Cons I found it a bit expensive for the services it offers. Review Source Jorge R. Founder Used the software for: Less than 6 months ### "DocSend is the type of product I didn't know I needed until I used it. Now I can't work without it." January 15, 2018 5.0 Great insights into creating decks that people went through to completion. Pros It is extremely easy to use, and the insights I gain from the stats on visitor completion have made me a much better visual communicator. I no longer think of my pitches as "complete," but rather an ever-evolving process. The way it is truly cross-platform (mobile, tablets, desktop) is impressive. Review Source VR Verified Reviewer CEO E-Learning Used the software for: Less than 6 months ### "little value for the smaller packages" June 16, 2022 4.0 Pros features are good and helpful for daily work Cons The test account is automatically created on the highest tariff and so the customer should be forced to book it. This lacks transparency and also a bit of fairness. Review Source LP Laura P. Marketing Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Great tool to share files securely" February 14, 2020 5.0 Pros We like the integration with gmail. It allows us to share large files easily, while keeping track of who opens it. Cons We feel the e-signature feature needs lots of improvement. We would love to see form completion and signature so we could have share our business agreements/contracts using this platform. Also it will be great to share videos privately and keep track of who watches de video. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Dropbox DocSend We still use the other when we need to send an agreement that needs to be signed Review Source JP Jose P. CEO Photography Used the software for: 6-12 months ### "Best way to learn about your customers!" September 10, 2019 5.0 Pros How easy it's to configure it. the power of information that it offers you. Cons Being a freelancer, I cannot afford a plan greater than the basic payment, since the next level exceeds the price for an organization as small as mine, it would be great to have a plan designed for single freelancer Reason for choosing Dropbox DocSend ease of use and interactivity Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.