# Page 4 | Dropbox DocSend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Dropbox DocSend the right Document Management solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136311/DocSend/reviews

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Dropbox DocSend

4.5 (99)

[View alternatives](https://www.capterra.com/p/136311/DocSend/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Dropbox DocSend

## Showing most helpful reviews

Showing 76-99 of 99 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ing. Ind. Manuel N.  
Industrial Engineer  
Machinery  
Used the software for: I used a free trial

### "Documents shared in real time and in a secure way"

August 17, 2021

4.0

Pros

I can disable access to shared files at any time I want additionally I can for security perform verification by e-mail

Cons

I would like you to include the Document Tracking feature in your personal plan

Review Source

IS

Ilya S.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Great but too complicated"

September 25, 2019

5.0

With DocSend we can quickly and safely distribute the content, and then manage it afterwards.

Pros

For me the best thing is Gmail (Chrome) extension and possibility to safely share content with possibility to manage it afterwards.

Cons

Sometimes UX/UI looks too complicated, eg. too many unless tabs and buttons in the web version.

Review Source

LW

Lizzie W.  
Growth Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Useful for sharing documents and keeping track of who views them"

June 26, 2020

4.0

It works well, just a shame not easy way of integrating data of views into other apps

Pros

\- That you can see live who is viewing - The ability to see time split by page - The ability to create multiple different links for each document

Cons

\- It would be great if it could integrate with CRMs to store data collected by it

Review Source

SF

Sarah F.  
Director of Customer Service  
Public Relations and Communications  
Used the software for: 2+ years

### "Good Product"

August 29, 2019

4.0

It's quite useful, and I like having the usage statistics at hand.

Pros

It's convenient. I like the notifications when someone views something and having all the documents I use frequently in one portal.

Cons

Nothing comes to mind; it's helpful, and I haven't heard any complaints from clients or fellow users.

Review Source

VR

Verified Reviewer  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "DocSend Review"

July 6, 2021

4.0

My overall experience is a very good experience with this software.

Pros

This software is really easy to use and let's you sign documents with an authentic signature right from your device.

Cons

I have yet to find a flaw in this software and I been using it for at least six months now. It's a useful software

Review Source

CR

Chris R.  
CEO  
Environmental Services  
Used the software for: 6-12 months

### "A must for fund raising "

August 29, 2019

5.0

Pros

You reach out to countless investors. Some say they reviewed your deck but did they really look it over? Now you know for sure

Cons

No app for my phone, I would Like to send content on the go and not have to toggle back and forth between sites

Review Source

MI

Melissa I.  
Intake Specialist/Receptionist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Docsend Easy to use"

October 12, 2023

5.0

completing document handling is great

Pros

The ease of use is fantastic, no glitches, fairly self explanatory.

Cons

I like just about everything that I have experience with product.

Review Source

TW

Todd W.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "NXT water docsend"

September 25, 2019

5.0

Pros

Ease of use and functionality ability to send / share docs

Cons

Lack of ability to integrate power point features. I have to convert Docs to pdf and lose tremendous presentation assets

Review Source

NH

Noushad H.  
Business Director (ME)  
  
Used the software for: 6-12 months

### "These guys are unique! DocSend clearly stands out from the crowd! "

January 12, 2018

5.0

Pros

With an absolutely neat and uncluttered interface and a few set of simple steps, I will have full complete control of my sales docs.. all with the best customer viewing experience and user analytics!

Cons

Literarily nothing! Newly introduced 'Spaces' should require a bit mobile optimization that I am sure the guys will take care of.

Review Source

PM

Pippa M.  
Co-Founder  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Just a few things from H Robotics"

March 31, 2020

5.0

Pros

Super simple. Reliable. Easy ...................................

Cons

When you go to get the link, it works better if I make your page much shorter. Otherwise your "create link" page forces you to go all the way to the bottom of the page to actually create the link. That button would work far better right next to the link itself. I cannot figure out your "spaces" function. It takes me a long time to do each link separately. The spaces function needs better instructions.

Review Source

GK

Gayatri K.  
Project Manager  
Automotive  
Used the software for: 1-2 years

### "Simple yet powerful tool for marketing content management and monitoring"

January 9, 2018

4.0

Pros

I like that it integrates very well into MS Outlook via an Add-in, making it very easy to incorporate your trackable content into your email. There is no need to send a heavy attachment and weigh your email down. Very quick and easy boarding, and the learning curve is short. Customer support is responsive and really interested in helping you.

Cons

The Add-in is not updated often enough, and MS's frequent updates sometimes disable the add-in, making it tedious to frequently have to manage it and add it back on

Review Source

DM

Dan M.  
Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Perfect tool for large files"

September 4, 2019

4.0

Pros

Clearly it's great to see when your recipient actually looks at something you send them. The bonus is see what they looked at, for how long, when, and who else the forwarded to (assuming they open it as well). We have a lot of graphics in our presentations which makes them too large for firewalls so we have to use a site like this anyway - having the visibility to interest is a huge help to the sales effort.

Cons

Non at this time....but I don't pay the bill either:)

Review Source

EB

Euan B.  
Founder & CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Docsend is an incredibly useful tool for tracking who is viewing the work we produce"

January 10, 2018

5.0

Pros

The ability to see how long people spend viewing our work and which of our presentations grab them - this is an incredibly useful tool.

Cons

Some (a small number) of organisations are unable to access the links due to corporate firewalls and the format isn't effective for viewing some presentations e.g. those in Excel

Review Source

CW

CINDY W.  
adm. assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Docsend program"

June 29, 2021

4.0

Was able to get a contract faster thru DocSend, rather than waiting for an email or a letter in the mail.

Pros

I was able to sign up securely with an e-giving company and not worry about someone getting my info.

Cons

I don't know enough other than sending docs securely to another. I might have encountered much verbage that I didn't understand that I thought didn't need to be included.

Review Source

CH

Christian H.  
Market development manager  
Publishing  
Used the software for: Less than 6 months

### "Docsend: Easy, fast but should handle a large portfolio better"

May 19, 2020

4.0

Overall good experience!

Pros

Easy to use It's fast (upload, rendering) It's easy to learn

Cons

As a publisher, we have used this software to make large portfolio available via Docesend. The software does not provide a good way to export (to excel) or sort content performance data, visitor data, etc. For example, it's difficult to find the customer/readers with high engagement if you have a lot of content and many visits, accounts and so on.

Review Source

AR

Adam R.  
Director  
Computer Software  
Used the software for: 2+ years

### "I have used DocSend for numerous different fundraising campaigns. Love it!"

January 9, 2018

5.0

easy of use and a lot of information

Pros

It is very easy to use, easy to create unique links for each new contact / viewer, and track how viewer is interactive with each document.

Cons

It is a bit more difficult to to splice and parse each viewers information than I think it should be, but overall I love the platform.

Review Source

NB

Nadia B.  
Office Coordinator  
  
Used the software for: 1-2 years

### "excellent project management tool "

January 15, 2018

5.0

Pros

East way to organize presentations and share with a team! Best software for small edits and file files.

Review Source

RN

RENE N.  
Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Extremely expensive and does not allow to pause monthly payments when you’re not using "

March 21, 2020

4.0

Extremely expensive and does not allow to pause monthly payments when you’re not using

Pros

Helps a little bit with sharing with safety

Cons

Extremely expensive and does not allow to pause monthly payments when you’re not using

Reason for choosing Dropbox DocSend

Extremely expensive and does not allow to pause monthly payments when you’re not using

Review Source

Axel B.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "A necessity for small businesses"

October 7, 2022

5.0

I had an overall amazing experience. Saves me plenty of time from signing things in person.

Pros

I like being able to handle and sign important documents between parties.

Cons

There isn't much I don't like about this software. Maybe use the app on my phone more if there is such a thing.

Review Source

TO

Thomas O.  
Director  
Online Media  
Used the software for: 1-2 years

### "I’ve been using it for years"

May 16, 2024

5.0

Pros

Dropbox is that document sharing app you can do without. I’ve been using for so long. I use it to sharing documents with prospects.

Cons

Want more space the price. I just wish they give more. So far it’s been stable all these years.

Review Source

VR

Verified Reviewer  
Sales Marketing Business Development  
Real Estate  
Used the software for: 6-12 months

### "We use docsend to send out proposals and agreements. No problems!"

January 9, 2018

5.0

Pros

Allows us to see when people are reading sent documents. We can tell who and when each document has been accessed. The ability to password lock our documents is also very helpful.

Cons

Docs must be sent via docsend and not through our own e-mail client. Also the way docs are organized in the platform can be a bit confusing.

Review Source

VR

Verified Reviewer  
Co-Founder  
Computer Software  
Used the software for: Less than 6 months

### "Docsend is great"

January 9, 2018

5.0

Pros

Easy to upload docs. Easy to send docs and track who has opened them. Easy to create unique links per deck for each client.

Cons

Interface is a little old school and hard to navigate. Hard to organize all the decks and make sure the right link goes to the right person.

Review Source

BG

Bend G.  
MD  
  
Used the software for: Less than 6 months

### "Love Docsend for sending confidential pitches"

June 9, 2017

5.0

Pros

Docsend answers a problem that most startups have who are out there raising money and trying to sign up strategic partners.. Who has actually seen my pitch deck and how long have they spent on it. Docsend delivers strategic insights on reader engagement with your presenation , which is critical in followup meetings.

Cons

Its a great product.. however the price of the product could be a bit lower. and the trials could really be unlimited visits and unlimited features..

Review Source

sG

somsubhra G.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Good product "

September 25, 2019

5.0

Pros

\- Good way to secure your doc - Very good analytics - Ease of use

Cons

\- the folders/ structure can be complicated - UI can be improved

Review Source

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