--- title: "PortalGuard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PortalGuard Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more." source_url: "https://www.capterra.com/p/136315/PortalGuard/" page_type: "product" language: "en" --- # PortalGuard Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PortalGuard ## What is PortalGuard? BIO-key PortalGuard IDaaS is a cloud-based IAM platform that offers options for multi-factor authentication (MFA), biometrics, single sign-on, and self-service password reset to support a customer’s security initiatives and deliver an optimized user experience. PortalGuard’s MFA offers Identity-Bound Biometrics that boasts the highest levels of integrity, security, accuracy, availability and ease of use over traditional authentication methods. ## What is PortalGuard used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)[Facial Recognition](https://www.capterra.com/facial-recognition-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $12.5 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PortalGuard?[Manage this product listing](https://www.g2.com/products/portalguard/claim_requests/new?auto=true) ## PortalGuard Overview Updated September 2026 AI summary PortalGuard provides organizations of all sizes with identity and access management tools, covering authentication, password management, multi-factor authentication, and single sign-on. With features like privileged account management, API support, biometrics, and mobile access, PortalGuard helps IT and security teams manage credentials, enforce access controls, and support compliance across a range of deployment environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PortalGuard 4.6 (33) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $12.5 Per User, Per Year Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (33) Ease Of Use 4.9 (4,880) Value For Money 4.7 (19) Value For Money 4.8 (3,726) Customer Service 4.8 (32) Customer Service 4.7 (4,013) ## PortalGuard alternatives [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) [4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228827/Duo-Security/) Highest Rated [Entrust Identity as a Service](https://www.capterra.com/p/183377/IntelliTrust/) [5.0 (4)](https://www.capterra.com/p/183377/IntelliTrust/#reviews) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183377/IntelliTrust/) [Conecta Suite](https://www.capterra.com/p/253083/Conecta-Suite/) [4.9 (47)](https://www.capterra.com/p/253083/Conecta-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253083/Conecta-Suite/) ## FAQs about PortalGuard Overview ### Which roles and teams benefit most from PortalGuard? PortalGuard is most used by IT administrators, infrastructure and network teams, security leaders, and technology executives who manage identity and access. These roles use it to streamline authentication, support self-service password resets, strengthen account security, reduce help desk workload, and oversee secure access across systems and users. Answer based on 32 reviews Overview ### What company size and specific industries is PortalGuard built for? PortalGuard is designed for organizations in education, healthcare, finance, and government, including institutions of all sizes that need identity and access management. It is especially suited to schools and universities, healthcare providers, financial firms, and public sector agencies that need a solution trusted across these industries. Features and Usability ### What are the key features of PortalGuard? PortalGuard offers access management and authentication features such as single sign-on, multi-factor authentication, two-factor authentication, biometrics, and access controls/permissions. It also includes active directory integration, password management and synchronization, privileged account management, user management, administrative reporting, compliance management, mobile access, and API support. Integrations ### Which third-party tools and platforms does PortalGuard integrate with? PortalGuard connects natively to Canvas, Cisco Duo, Class for Web, Ellucian, Google Workspace, Microsoft 365, Microsoft Entra ID, Microsoft SQL Server, and Microsoft SharePoint. These integrations cover learning platforms, identity and access management, productivity suites, and data systems for centralized authentication and directory management. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does PortalGuard offer? PortalGuard provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning key features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does PortalGuard offer, and how do users rate the experience? PortalGuard offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, responsive, and helpful, with same-day assistance and guidance during setup. A few report difficult configuration experiences and less satisfactory support, but overall sentiment is positive. Answer based on 13 reviews Security ### How does PortalGuard handle data security and access control? PortalGuard uses single sign-on, multi-factor authentication, Active Directory authentication, password synchronization, and self-service password reset and account unlock tools. Reviewers also mention customizable password and security policies, plus visibility into password expiration. Some note strict password requirements, confusing reset prompts, large logs, and occasional LDAP synchronization issues. Answer based on 22 reviews Ease of use ### Is PortalGuard easy to use and set up? PortalGuard feels easy to use for end users and day-to-day admins, especially for password resets and SSO access. Many schools, IT teams, and growing organizations find the interface intuitive, but initial setup and app integrations can take time when environments are complex or heavily customized. Answer based on 10 reviews ## Features AI summary Based on 894 Multi-Factor Authentication reviews Not all Identity Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) PortalGuard includes **Access Management** and **Password Management**, helping teams control user permissions and manage credentials more efficiently across systems. However, it does not offer **Secure Login**. Instead, it provides **Single Sign On** (**51%**) and **Multi-Factor Authentication** (**52%**), which give businesses additional ways to simplify access while adding another layer of identity verification, allowing teams to improve security and reduce login friction for users. Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates Authentication Verify the identity of users/devices to enable secure access PortalGuard 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Authentication: Verify the identity of users/devices to enable secure access - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Mobile Access: Access software remotely via mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Generator: Generates strong, unique passwords with customizable parameters - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Password Synchronization: Securely access passwords from any device - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Single Sign On: Allow users to access multiple services after entering their login credentials once - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.5 (21) 4.5 Based on 21 reviews ## Pricing Value for money 4.7 (19) Free Trial Basic $12.50 Per User,Per Year Value for money 4.7 (19) 4.7 Based on 19 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Canvas](https://www.capterra.com/p/127214/CANVAS/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[ Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[ Ellucian](https://www.capterra.com/p/135932/Ellucian/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (32) 4.8 Based on 32 reviews ## User reviews Overall rating 4.6 Based on 33 reviews Filter by rating 5(21) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tommy B. H. Consultant Computer Software ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 25, 2021 It is good Pros Yes product easy to use. But a lot of features, so it takes time to set it up correctly Cons To many features. Not always easy to find the correct place to a setting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mihajlo J. Desktop System Administrator Higher Education ### "PG review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2021 sso and idp integration, support and reporting Pros product is very easy to use and the support is beyond awesome. It is customizable in so many ways it's great. Cons nothing really. the software does what we need it to do Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Curtis W. IT Admin Higher Education ### "PortalGuard Security is a No-Brainer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2021 We have different countries who log into embassies around the world so they can upload information and we need security. We are very happy with our worldwide portal arrangement using Portal Guard. Pros Our portal is guarded with an easy to use, intuitive and efficient system which allows users from all over the world to quickly use our system to gain access to our portal. Cons The software has no features or lack of thereof. Reasons for choosing PortalGuard N/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jonathan T. Systems Administrator Higher Education ### "Support stand out" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2021 Pros Their support structure is always helpful, they are willing to work with you and look to educate that you will be more self sufficient. American support is always appreciated. Cons If you aren't familiar with SAML there will be a learning curve on setting up identity providers but that is why good support is vital. Would prefer more control to organize tiles also. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Director Of CIS Hospital & Health Care ### "PortalGuard review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 17, 2021 Integration was seamless. Customer support is fantastic along with the sales team. They all work as a team and communication within is strong. Pros Love the product. Finding and comparing software is crucial in todays world to make sure leadership is making the correct decisions when purchasing software today. Cons Love the product. There are no features I dont like about the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FT Fred T. Sr. Web Admin Education Management ### "How Much I Like PortalGurd!!?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2021 We have close to a 100 applications that are integrated with PG. These are internal and external applications. We can configure SSO with almost any application with in few minutes. The software availability is very high. I don't remember that PG ever stopped working unless hardware issue. PG has been great partner for many years. Pros One of the greatest impact for our institution was the self service features of PG. Reset password and unlocking accounts features of self service reduced the number of calls to our helpdesk. It is very easy to use and implement. Integration with our system was seamless and easy. Cons When have been using PG for many years. After we implemented the software , we found out that there were some features that we could use and they were missing. We worked with PG's development and they added it those features. I guess , I really can't think of anything negative. Reasons for choosing PortalGuard As an institution we looked at many different products. None of them came close to the ease of use, flexibility of software and support. Compare to all other product it was very cost affective. Company's willingness to work with us to meet our needs was and is a huge plus in purchasing and continuing our relationship with PG. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jason W. Service Desk Manager Real Estate ### "PortalGuard is a great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2021 We have been using this for over 5 years and is a very handy self-service tool for Users to unlock their accounts and reset their passwords without any interaction with our Helpdesk. Having the Client available at they Windows login screen is also cool. Pros Easy to use and implement! We have been using this for over 5 years and is a very handy self-service tool for Users to unlock their accounts and reset their passwords without any interaction with our Helpdesk. Having the Client available at they Windows login screen is also cool. Cons None. We have been using this for over 5 years and is a very handy self-service tool for Users to unlock their accounts and reset their passwords without any interaction with our Helpdesk. Having the Client available at they Windows login screen is also cool. Reasons for choosing PortalGuard Price and flexibility of features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jae M. Database Administrator Education Management ### "Could Be A Lot Better" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 11, 2021 We have run into issues with the product needing updates and the updates have caused our system to be unavailable. Pros That once the product is installed and configured properly it works. Cons The setup and configuration have been a nightmare at times and the customer support for the company has been less than stellar. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) [OneLogin](https://www.capterra.com/p/114110/OneLogin/) Reasons for choosing PortalGuard Other Schools in our Area were using the same product and we thought that would help us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Susan R. Accountant III Accounting ### "Great Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 11, 2021 Pros Everything is conveniently located, and the single sign on. Cons Password requirements are too long and not being able to reuse in more then year. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Bill M. Desktop zSupport Tech Education Management ### "Logins easier with Portal Guard" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 11, 2021 Portal Guard has been a great tool and has made it much easier to help other users working from home to manage their passwords. Pros I like that once logged into Portal Guard I do not have to login internal sites multiple times during the day. Password changes have been made easier, which has really helped while working from home during the pandemic. It is nice that you can look up information like when your password is going to expire. Cons I run into problems sometimes after logging into Portal Guard i will receive a 404 error and have to hit the back button and start over again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136315/PortalGuard/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.