# PortalGuard Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PortalGuard Software - reviews, pricing plans, popular comparisons to other Identity Management products and more.

Source: https://www.capterra.com/p/136315/PortalGuard

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# 

 PortalGuard Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PortalGuard

## What is PortalGuard?

BIO-key PortalGuard IDaaS is a cloud-based IAM platform that offers options for multi-factor authentication (MFA), biometrics, single sign-on, and self-service password reset to support a customer’s security initiatives and deliver an optimized user experience. PortalGuard’s MFA offers Identity-Bound Biometrics that boasts the highest levels of integrity, security, accuracy, availability and ease of use over traditional authentication methods.

## What is PortalGuard used for?

[Identity Management](https://www.capterra.com/identity-management-software/)[Password Management](https://www.capterra.com/password-management-software/)[Self-Service Password Reset (SSPR)](https://www.capterra.com/self-service-password-reset-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$12.5

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PortalGuard?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bio-key.com/portalguard&name=PortalGuard)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PortalGuard

4.6 (33)

VS.

[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Starting Price

$12.5

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (33)

Ease Of Use

4.8 (34)

Value For Money

4.7 (19)

Value For Money

4.7 (33)

Customer Service

4.8 (32)

Customer Service

4.6 (34)

## PortalGuard alternatives

[4.8 (13)](https://www.capterra.com/p/249093/FastPass/reviews/)

Starting price

$4000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,634)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (23)](https://www.capterra.com/p/239317/ManageEngine-Password-Manager-Pro/reviews/)

Starting price

$595.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (47)](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/)

Starting price

$595.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136315/PortalGuard/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Access Management

Control and manage access to company resources

Active Directory Integration

Integrates with Active Directory

API

Application programming interface that allows for integration with other systems/databases

Application Management

Track, manage and store the applications of potential future members, customers or candidates

Authentication

Verify the identity of users/devices to enable secure access

PortalGuard 21 features

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Verify the identity of users/devices to enable secure access

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Add customized logos and colors to align with company branding

Access software remotely via mobile devices

Request two or more credentials to prove user's identity before granting access to systems

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Generates strong, unique passwords with customizable parameters

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Securely access passwords from any device

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

View and track pertinent metrics to find patterns and gain insights from data

Allow users to access multiple services after entering their login credentials once

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (21)

4.5

Based on 21 reviews

## Pricing

Value for money

4.7 (19)

Free Trial

Basic

$12.50

Per User,Per Year

Value for money

4.7 (19)

4.7

Based on 19 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Canvas](https://www.capterra.com/p/127214/CANVAS/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[

Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[

Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[

Ellucian](https://www.capterra.com/p/135932/Ellucian/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (32)

4.8

Based on 32 reviews

## User reviews

Overall rating

4.6

Based on 33 reviews

Filter by rating

5(21)

4(11)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TB

Tommy B. H.

Consultant

Computer Software

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 25, 2021

It is good

Pros

Yes product easy to use. But a lot of features, so it takes time to set it up correctly

Cons

To many features. Not always easy to find the correct place to a setting

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Mihajlo J.

Desktop System Administrator

Higher Education

### "PG review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2021

sso and idp integration, support and reporting

Pros

product is very easy to use and the support is beyond awesome. It is customizable in so many ways it's great.

Cons

nothing really. the software does what we need it to do

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Curtis W.

IT Admin

Higher Education

### "PortalGuard Security is a No-Brainer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2021

We have different countries who log into embassies around the world so they can upload information and we need security. We are very happy with our worldwide portal arrangement using Portal Guard.

Pros

Our portal is guarded with an easy to use, intuitive and efficient system which allows users from all over the world to quickly use our system to gain access to our portal.

Cons

The software has no features or lack of thereof.

Reasons for choosing PortalGuard

N/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jonathan T.

Systems Administrator

Higher Education

### "Support stand out"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 20, 2021

Pros

Their support structure is always helpful, they are willing to work with you and look to educate that you will be more self sufficient. American support is always appreciated.

Cons

If you aren't familiar with SAML there will be a learning curve on setting up identity providers but that is why good support is vital. Would prefer more control to organize tiles also.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Director Of CIS

Hospital & Health Care

### "PortalGuard review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 17, 2021

Integration was seamless. Customer support is fantastic along with the sales team. They all work as a team and communication within is strong.

Pros

Love the product. Finding and comparing software is crucial in todays world to make sure leadership is making the correct decisions when purchasing software today.

Cons

Love the product. There are no features I dont like about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FT

Fred T.

Sr. Web Admin

Education Management

### "How Much I Like PortalGurd!!?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2021

We have close to a 100 applications that are integrated with PG. These are internal and external applications. We can configure SSO with almost any application with in few minutes. The software availability is very high. I don't remember that PG ever stopped working unless hardware issue. PG has been great partner for many years.

Pros

One of the greatest impact for our institution was the self service features of PG. Reset password and unlocking accounts features of self service reduced the number of calls to our helpdesk. It is very easy to use and implement. Integration with our system was seamless and easy.

Cons

When have been using PG for many years. After we implemented the software , we found out that there were some features that we could use and they were missing. We worked with PG's development and they added it those features. I guess , I really can't think of anything negative.

Reasons for choosing PortalGuard

As an institution we looked at many different products. None of them came close to the ease of use, flexibility of software and support. Compare to all other product it was very cost affective. Company's willingness to work with us to meet our needs was and is a huge plus in purchasing and continuing our relationship with PG.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jason W.

Service Desk Manager

Real Estate

### "PortalGuard is a great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2021

We have been using this for over 5 years and is a very handy self-service tool for Users to unlock their accounts and reset their passwords without any interaction with our Helpdesk. Having the Client available at they Windows login screen is also cool.

Pros

Easy to use and implement! We have been using this for over 5 years and is a very handy self-service tool for Users to unlock their accounts and reset their passwords without any interaction with our Helpdesk. Having the Client available at they Windows login screen is also cool.

Cons

None. We have been using this for over 5 years and is a very handy self-service tool for Users to unlock their accounts and reset their passwords without any interaction with our Helpdesk. Having the Client available at they Windows login screen is also cool.

Reasons for choosing PortalGuard

Price and flexibility of features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jae M.

Database Administrator

Education Management

### "Could Be A Lot Better"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

May 11, 2021

We have run into issues with the product needing updates and the updates have caused our system to be unavailable.

Pros

That once the product is installed and configured properly it works.

Cons

The setup and configuration have been a nightmare at times and the customer support for the company has been less than stellar.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

[OneLogin](https://www.capterra.com/p/114110/OneLogin/)

Reasons for choosing PortalGuard

Other Schools in our Area were using the same product and we thought that would help us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Susan R.

Accountant III

Accounting

### "Great Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

May 11, 2021

Pros

Everything is conveniently located, and the single sign on.

Cons

Password requirements are too long and not being able to reuse in more then year.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bill M.

Desktop zSupport Tech

Education Management

### "Logins easier with Portal Guard"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 11, 2021

Portal Guard has been a great tool and has made it much easier to help other users working from home to manage their passwords.

Pros

I like that once logged into Portal Guard I do not have to login internal sites multiple times during the day. Password changes have been made easier, which has really helped while working from home during the pandemic. It is nice that you can look up information like when your password is going to expire.

Cons

I run into problems sometimes after logging into Portal Guard i will receive a 404 error and have to hit the back button and start over again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136315/PortalGuard/reviews/)

Popular comparisons

[ManageEngine AD360 vs PortalGuard](https://www.capterra.com/compare/136315-268487/PortalGuard-vs-ManageEngine-AD360) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)